Our pets have done multiple long stays with Interlude. They are always very communicative,…read moreincluding reports about your pets stay when you pick up and plenty of in between email communication updates, for those who desire that.. aka me. They always come home appearing well taken care of and smelling fresh. We LOVE the option of grooming after their stay. Overall, we enjoy the Interlude experience and plan to continue with them in the future.

Our white malamute Bella is very difficult to groom. I'm not sure what they do but they are able…read moreto get her clean and pretty and this pup hates to be brushed. She loves it there, runs in when we get there and you can hear her telling everyone what to do when we pick her up. I cannot say enough good things about the grooming services. I will even bet when they read this review they know who my troublemaker is.

We have stayed here a number of times, our dogs love it and are extremely well taken care of! Would…read more100% recommend this place to anyone who needs a place for their animals to stay and not have to worry while they are gone!

Have stayed here several times in the past but will not be returning due to recent experience with…read morehaving to cancel, unfortunately. I called on a Monday to book a stay for the upcoming weekend for two nights. The next day found out trip had to be postponed due to covid and called immediately to cancel the reservation I had just booked 24 hours ago. Because their policy is that a reservation must be cancelled at least 10 days prior, I would not be able to recover my 50 percent deposit (of $55). I understand the policy, but many businesses allow a grace period of at least 24 hours, or at least issue a credit to the account. Also, I'm glad it was only a two night stay/$55 deposit and not more. This is the first time I've ever had to cancel but sadly I won't be returning so as not to have this happen again, which I mentioned to them but got no response.

We just had our dog groomed here. I combed out our 8 year old 120 lb male the day before. He had…read moresome matting in his face but NONE in his coat. When my husband retrieved him, they had completely shaved all of his hair except his head. He looks completely ridiculous. He went in looking like a show dog and came home looking like an alien. The next day I combed out his beard. The one thing they did do was his nails. Except now he won't allow us to touch his paws. That typically means there was likely trauma involved. We fully know that his coat is thick and somewhat wooly, but it brushes and combs out without huge effort, some effort, but not extraordinary and he enjoys being brushed and combed. They should have phoned us before shaving him. The difference of how he looked before they "groomed" him is earth shattering. Now our beautiful boy isn't so beautiful.

Excellent kennel, very clean. Dogs always happy when they leave. Excited to come and playread more

Very disappointed in the new ownership. We have taken our dogs there for the last 10 years and…read moreoverall the service was decent. however, they are trying to raise their prices, but they're not being upfront. you used to do boarding for a flat fee which included play times and feeding them in a nightly stroll before they go to bed. The rates have not changed except you now have to pay for play time and bathroom breaks. which frankly is a little inhumane. if you purchased five or 10 packs for daycare there now charging you an additional dollar for pet care which really doesn't make any sense. It should be a standard fee included in the cost. I think I'm gonna take my $2000 to $4000 a year out of Countryside and move it to Indian Bridge. Staff has become a little disrespectful to the customers

I tried to call this place regarding to take care of my dogs while I'm out of town. I called them…read moreat 5:30 pm to ask them what kind of shots my dog would need and if they had availability. They kept me on hold for 30 minutes straight until they closed just to not answer a question that could've taken less than 5 minutes out of there day.....‍. It's just irritating, immature, and childish. I wouldn't recommend it because if they are acting this way towards a phone call imagine the carelessness they could have towards your pets that you adore.

They were great making sure my cat was feed and taken care of, even though my little man is a scary…read morecat. They were very professional and left me a detailed message about the visit. I will definitely be using them again. I was able to feel great on vacation.

From the owner: Perfect Paws Pet Sitting is a local teacher-women owned business! We service Calvert County, MD and…read morethe surrounding areas. We provide the best care for your pets! We understand what it’s like not having a reliable pet sitter when you have to work late or go on vacation. That is why we started this business. Kennels are too expensive and don’t give your pets the individual attention they deserve! Trust us with your pet, in the safety of your home today!

I have a 15 year old, newly blind dog. When I inquired about another kennel at my vet, they said…read morethey have heard good things about Trails End so I decided to check them out. I'm so glad I did! They do day visits which has allowed me to be away from the house for more than 3 hours at a stretch. Sight seeing here I come! I have had them come twice to take my dog out to potty and give him some attention. Both times I have received pictures and a cute report. When I got home he was contentedly sleeping in his bed. At one vet visit I mentioned to the vet tech that we would be boarding our dog later in the year, so needed the appropriate vaccines. She started to advise against boarding an old, blind dog until I told her we were going to Trails End. Her attitude suddenly changed and she said, "Oh, if your using Trails End that's great. They do a wonderful job and it is more like they are in a home." My son is coming to visit in July and I am so happy to be able to take my son to D.C. sightseeing and know that my sweet little dog will be given loving care while we are gone.

Rescued my dog about ten years ago. He's had some antisocial issues while being boarded many times…read moreat different Kennels. First time I've experienced him being completely socialized with other dogs, resulting in a positive behavioral change.