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    Canine Styles - The Original

    3.0 (64 reviews)
    Open 9:00 am - 6:00 pm

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    Thanks Victoria I look gorgeous  Love   Neve and Raine
    Neve S.

    Just purchased dog bed and there was some confusion with the date of arrival the owner mark sent me an email explaining thank you But as an owner was disrespectful when speaking on the phone with me it doesn't cost anything to be polite to your customers

    The always stylish Lady Doris of Guilford sporting her new Hot Pink collar!!!!!
    Jeffrey C.

    Just delighted with every purchase from toys to treats hygiene wipes and sprays and especially the garments. Brilliant customer service which makes for a tremendous experience all around. Shipping is next day, what more could you ask for, just a pleasure all around!

    Post grooming
    Liz C.

    This is the most amazing place for my dog and for me. There is no way that there is a more caring staff. My Dylan goes happily in for grooming, he is a Cavalier King Charles Spaniel, and comes out happier and beautiful. The management and staff and groomers are all kind and beyond professional. I cannot recommend any groomer more highly than Canine Styles! Oh and the store, the clothes, the bedding, the leashes-there is no one with a more beautiful offering of things both you and your little one will love! They have always been amazing, but have provided a great safe place to go during the pandemic. SUPPORT THIS SMALL BUSINESS!! Thank you so much for taking such great care of us!

    Lynda W.

    Have been a customer for over 18 years Incredible taste The most elegant coats, collars, dog beds and leashes. Have had my dog Fiona groomed here since 4 months old She is a model and had a big shoot for top jeweler in the world 5 days hence Brought her in for grooming with Oscar , her usual groomer Received a call from manager, asking if Oscar could "shave her entire body " as fur badly matted She is a blonde English Cocker Spaniel with the most beautiful luxurious coat. Needless to say, I replied , not once, but twice "absolutely not " She has a big modeling shoot next Wed" When I came to pick her up , Fiona was totally shaved, only some fur on her ears I was in state of total shock and disbelief! Rather than cause a scene, I walked home in tears. Proceeded to get in touch with owner Also, phoned up modeling agency , to tell them what had transpired They were shocked as well Owners didn't deny that Oscar had acted totally inappropriately, and offered to refund me cost of shaving $141.00 And that was it! Meanwhile, beside loosing biggest modeling shoot of her career, missing all of holiday season, it will take at least 6 months for her cost to grow back in Oscar was just too damn lazy to spend time, unmatting Fiona's coat , despite, me the dog's owner, telling him absolutely not Unless you want a crazy, rogue, lazy groomer to work on your beloved dog, DO NOT patronize Oscar at this establishment You will live to regret it

    Inara N.

    Run, do not walk to this store ! I had the best customer service here ! Literally the best! I can't remember the time someone was so kind and genuinely helpful! I came in here first to buy a harness for my cat, I have been training my purebred cat to walk and wanted a good harness. Michael was amazing ! He found me the only harness my picky cat put up with ( I have bought her multiple harnesses before) and I think actually enjoyed wearing. He was kind and compassionate and super helpful ! He even guessed her size correctly ! Next, I came here to buy the sweater. Michael remembered me (!) and once again perfectly guessed her size. My cat is bold, gets very cold and very much enjoys her sweater ! The sweaters are fine merino wool, they even have cashmere ! So your little ones can be warm and cozy ! Few days later my cat chewed threw the buckle of the harness and he gave me a new one for free. Let me repeat this: HE REPLACED THE WHOLE THING FOR FREE NO QUESTIONS ASKED ! Overall, 5 star customer service, store is conveniently located by Lex and 63rd F train station and Michael is a go to person for all your pet needs !

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    18 days ago

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    7 months ago

    Took my client's dog here and was very happy with results and staffs' friendliness. Dog seemed comfortable as well.

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    1 year ago

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    5 years ago

    Amazing job that you did on my pup and I appreciate it yo took care of my puppy and clean them up. You did a great job

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    16 years ago

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    Mark D.

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    Page 1 of 2

    Ask the Community - Canine Styles - The Original

    Review Highlights - Canine Styles - The Original

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    Hair Of The Dog - Flawless groom every time

    Hair Of The Dog

    (61 reviews)

    Midtown East

    Laura is amazing! She does a fabulous job and goes above a d beyond to make sure Magnum is getting…read morethe very best care! I recommend Hair of the Dog highly!

    So done. Molly has…read morebeen getting groomed by Laura for eight years. She's an excellent groomer, but she is not great at running her business. Molly has had standing appointments every month, but they're not always followed up, and sometimes, I don't even know when her appointments are. I had expressed my concerns with Laura in the past. Last month, I was supposed to go away on vacation. We had already booked Molly's appointment before my vacation, so I wasn't concerned about it. I asked her for a status update on the day of, and she told me that she had moved her appointment date, and "sorry I didn't update." She didn't even ASK ME if this schedule change was okay to begin with! What the hell? Who is she to just move things around without asking me? When I expressed my frustration at the time, she gave me a very curt/dismissive reply. I called her out on it, then she blamed texting as the reason why it came off that way. Then guess what: work on your texting/communication skills, if that's the way you choose to communicate with your clients. Not to mention that whoever is helping her run the business side of things (Tammy) has been super rude. She even tried to get me to RETROACTIVELY sign a fuel surcharge document for the prior month, when this had never been discussed with me. All of her responses (via text) are super curt, dismissive, and rude. That air of superiority does not work for me. All of the negative reviews about the customer service are accurate. Things were so bad at that time that I texted Laura and said that while I've appreciated everything she had done for Molly, we were going to have to part ways. She and I discussed it, and I was convinced to stay with her. She told me about what she had been struggling with, and I was compassionate to her situation. Things got better for a bit, but not for long. That's the key issue with this place: there is a lack of consistency. Things look "better" for a bit and then drop back into the abyss. Today was the straw that broke the camel's back. Her truck needed servicing. I understand that those types of things are not predictable. Of course I would be understanding of this, but each month comes with some sort of issue. It's hard to consider this a "one off" when it happens more frequently than not. I expressed my frustration and she said she's apologized in the past. I told her that this is causing me anxiety each month. Getting my dog groomed, when her schedule is already booked, should not be this stressful. Her reply: "It is unfortunate that you feel that way. The only anxiety I had today was that I could get my truck repaired in time to not let my people down, and that it wasn't a giant bill. It is my hope that you feel better." It was clear from her response that she has no empathy for others, despite being someone who's used her own mental health issues as an excuse for her past transgressions. "The only anxiety that I had today..." part basically makes it seem like she's diminishing my feelings about being dismissed nearly on a MONTHLY BASIS. So apparently, it's only about herself. By her saying "it is unfortunate that you feel that way," it was clear that this is over and that this is completely irreparable. She takes zero ownership and had no insight into the fact that it's not just about today -- everything is additive and I have not seen things go smoothly for a long time. Apologies can only go so far. She also told me: "I agree that it would be nice if things always ran smoothly all the time, but sometimes we just have to roll with it." There's been a lot of back and forth for many years, a lot of schedule changes, a lot of Molly getting dropped from the schedule, lack of communication, etc. I had been loyal through all of it. I've BEEN rolling with it. Yes, of course it would be nice of your clients to be flexible from time to time... but it shouldn't be all the time. The tone of that also feels like she's asking ME to shoulder HER burden. Unfortunately, it is just time to part ways. They seem to charge a missed appointment fee if cancelling less than 48 hours in advance, and whole amount for no call, no show. Apparently, respect or this policy isn't a two way street. If you notice from other reviews, she's lost several loyal clients due to rudeness and lack of reliability. One of the other reviews says that they cancelled him 30 minutes prior to the appointment, using COVID as an excuse - and one of the groomers gave him a snarky reply: "I'm sorry this how you are reacting due to being rescheduled during a National crisis." It's these types of unwarranted, inappropriate, snarky remarks that I've gotten so used to from some of their people. This is clearly the norm of how they speak to people, which it shouldn't be. Perhaps she should spend more time on her business and less on her chickens.

    Canine Styles - The Original - petstore - Updated September 2026

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