I lived in New York around the corner from this place for years. While I did not take my dog to get groomed here and cannot comment on the grooming services, I absolutely loved their dog apparel and toy selection. They have such cute, unique stuff and their window displays were the absolute best. I loved walking my dog by the store in the evenings and looking at their cute displays as well as popping in for the occasional purchase of a new toy leash or sweater for my fur baby. read more

On 9/20/2025 at 10am I took both of our 9 month old French Bulldogs to Canine Styles (caninestylesnyc) at 830 Lexington Ave (between 63rd and 64th) to have the hair removed from near their buttocks and along a streak on their backs. I was told that they would be ready in 2.5 hours. #frenchiesofues #animalcruelty When I arrived to pick them up, the larger of the two had bloodshot red eyes. I asked what was wrong with him and told that he was just anxious. I asked both the groomer and the other staff and was told not to worry about it. I was then told that the groomer said that he was misbehaving. The hair had not been cut from his back or his buttocks and then the groomer quickly did it in 5 minutes, $250 plus $60 tip later and a vet bill. We later realized that they actually had not been bathed. His eyes remained red at midnight and this morning. I took him to the veterinarian and found out that he must have been choked or his face smashed against the cage, as he was suffering from a scleral hemorrhage. I hope that this letter can help others avoid putting their pets into this dangerous place. Here are some photos/video link. https://drive.google.com/file/d/1xeW9-9sbFJc2y46EQEGeyl1ZuGjQY34I/view?usp=share_link read more

0/10 do not recommend. They are beyond unhelpful and the men that work there the white guy at the front and the Latino guy with glasses and long hair Rodrigo always have an attitude and fail to mention that returns are store credit only...then they say it's on the receipt and on a small sign they have in their cluttered store but It's like okay when Rodrigo checked me out he could say that bc I asked him when buying the items if the items don't fit can I return it for a refund and he said yes so that would've been a great time to mention that the refund is store credit only read more

Great Spring apparel for my pooch in all sizes & colors. Well thought out collection to choose from! read more

Canine Styles - Uptown - Spring 2024 - Pet Groomers Near Me - New York, New York

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Poor results, overpriced and off putting customer service. Took my terrier here for hand stripping from a self-professed expert named Tania. First sign of trouble was her stand-offish attitude when I introduced myself just before the appointment. Didn't ask my dog's name, didn't ask his age, his temperament, his history with grooming. When I asked Tania questions, she brushed me off with a dismissive "I'm an expert." When I walked in to pick up my pet, I saw the groomer using large, electric clippers on my dog's back. Not even detail work around the paws or mouth, straight up cutting her coat - not stripping. She also just flat out ignored breed standards so my terrier's goatee is gone. Will take a few months till he looks like his breed again. Also, his coat was left too long and it's uneven - lots of stray, loose strands sticking out all over. He looks a bit like a porcupine. For this, I paid a king's ransom. Inflated prices is probably how they reel in clientele on the Upper East Side - the rich like to spend. The rest of us should stay away. It would be one thing if you were getting caviar service, but at this place it's amateur hour. read more

Lagotto romagnolo owners be warned. We brought our lagotto here because the reviews said they were experts on the lagotto cut. They are not!!!! We took our beautiful dog in for a quick trim and she came out looking like a poodle. When we showed up we had booked Valentina because she was recommended. But the shop manager, who was distracted on a personal call, waived for another groomer to help us. I should've walked out right then, so shame on me for that. I asked if he was familiar with the lagotto cut he had said yes. I wasn't convinced so I pointed out to the guy multiple times that she was not a poodle and should absolutely not be groomed like a poodle. He nodded yes. I showed him multiple photos of the lagotto cut. I explained how to cut it, I stressed again this is not a poodle. He said I got it I know these dogs and took her to the back. When we picked up our dog her entire face was shaved down, butchering he long snout hair that serves as protection for her eyes and is a signature of the lagotto's round ball-like head. Her ears were long and bell shaped like a poodle. I nearly cried when I saw her. There was nothing to be done for the saved snout except wait 6 months for it to grow back. I told them there was only one thing we could fix, her ears. I showed them the photo once again. But it took another hour and five more trips to the back before it was somewhat acceptable. Not to mention the blowout. OMG. If they had the slightest familiarity with the breed, they would know this is not a poodle and their hair should NEVER be blown out. Below is the photo I showed them for reference and the photo of what we got. Our wedding is in three weeks, and now our photos are ruined. My wife and I are devastated. read more

Canine Styles - Uptown - Poodle cut - Pet Groomers Near Me - New York, New York

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terrible injures - be aware! We had an absolutely terrible experience with grooming. Groomer China was late (came in 11:20 instead of 10 am), so dogs were there since 9 am just waiting in cages, they said to come pick-up later, at 1, I came at 1, they were not ready, said to come back at 2. China was in a rush and annoyed both times I came, never apologized (receptionist did though, several times). but worts part - when I finally picked up the dog, his ears were bleeding terribly. They still bleed hours later, we had to go to the vet to check. China never apologized even for that. worst experience ever, be careful. read more

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DO NOT BRING YOUR DOG HERE. I brought my King Charles Cavalier to be groomed at this place and I was horrified to get a call a couple hours later that they had cut half of my dogs ear off. I ran over to pick her up and she was in pure shock, not moving around or anything. What was made even worse was that they didn't even have the respect to tell me the truth about what happened when I asked for an explanation. They literally has the audacity to tell me that it just fell off while they were brushing her ear. FELL OFF! What an insulting lie to tell me after they mutilated my poor traumatized dog. If you look at the pictures attached, you can see it's a pretty clean cut that could only be achieved by something sharp. My dog is not fidgety at all and when she is uncomfortable in the slightest she will bark to let you know, so I can only imagine this happened because of an irresponsible groomer who was not trained, wasn't paying attention, and didn't take any cues from her obvious discomfort. Wish I could tell you what happened but like I said, they didn't even give enough respect to tell me what they had done to her. NEVER GO TO THIS PLACE, they should be shut down for being cruel and irresponsible with these sweet animals that we trust in the care. #justiceformillie read more

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Do not come in any of their stores! I do not know how they are in business! If I could give this place a -0 I would. My husband went in and purchased a 14 oz bag of Stella and Chews for whopping $48. Upon seeing the receipt and their charge I contacted the store with no-one being attentive or willing to help. I emailed Mark one of the owners, not a single response. They charge $48 for 140z bag where it should be $29. The large 25 0z bag should be $48! This is absolutely a rip of and they know it and do not even want to assist in the refund or changing the prices. The worst customer service from the worst thief owners. Here is my letter to which they all ignored to answer. Hi Mark, I hope your day is well. I would like to bring to your attention price discrepancy of Stella and Chews lamb patties 14 ounce bag that is sold at your store in upper East side on E. 81st St. My husband came in yesterday on the 24th and he purchased 14 ounce lamb Stella and Chews when he got home I looked at the price it was $48 tax not included! The same exact bag is sold for $29.99 everywhere else and on Stella online store. The cost of $48.00 is for 25 oz bag not 14 oz. I would like to request price adjustment And refund the difference on this purchase or provide the 25 oz bag as he paid twice as much as it should be. I hope you understand my concern and I am looking forward to your response. Best, Victoria and David read more

Canine Styles - Uptown - outrageous price fro 14 0z bag - Pet Groomers Near Me - New York, New York

The people that work there are nice, and the products are quality; however, the prices are definitely uncool. We got our chihuahua a nice sweater for $85, and when we got home we searched the company to see if there were other options. The same exact sweater that we bought was $39 direct from the company that made it. That means canine styles charges more than 2x what a product is worth at retail. Absolutely ridiculous. I recommend going there, trying things on, seeing who makes those things, and then purchasing the clothing direct. Still like the sweater we got though. :) read more

https://www.humanesociety.org/news/heartbreaking-undercover-investigation-reveals-sick-puppies-lexington-avenue-pet-store-new Same owners . read more

This is THE BEST place to have top ring ready professional grooming! I've taken my Standard Poodles there for 29years! In summer hair very short & winter longer- the very best groomers who are professional & the staff who I've known for years are all wonderful lovely people! People bring their dogs here from out of state to be groomed because the groomers are such professionals & scissor & trim with precision perfection! My highest recommendation! read more

I cannot say enough about my experience yesterday! Ricardo saved the day! I had a last minute request to send a birthday cake to a client's dog and I am from out of state. Therefore, I couldn't actually go into a store for the cake. I called and Ricardo assisted me all the way with nothing but a "YES we CAN do that" attitude. I had called so many other places and they kept saying "No we need a few days". Well that wasn't the case for Ricardo. He was even texting me different pics and options! We hung up and it was delivered within 2 hours! WAY TO GO RICARDO and thanks for saving the day! Five Star Service all the way! read more

If I could, I would leave 0 stars. In June, we took our rag doll cat here for the first time to be groomed. All past groomers and vets have said he's such a loving and easy cat to work with. He came back very disoriented, shaking and wobbly, and wasn't responding to his name like he usually does. We asked for a lion cut, but he was shaven WAY too close to the skin. He had several knicks and cuts around his neck and body. His whiskers on his left side had been cut, which is not okay. Cats use their whiskers to feel their surroundings, and cutting them can be very disorienting for the cat and is okay at all. For some reason they shaved part of the fur on his cheeks as well. He started eating much less than usual and seemed very confused about his surroundings. Two days after the groomers, he wouldn't open his eyes and wasn't responding to anything we were saying, like he was deaf, it was very very scary. I saw a piece of cotton in his ear, so I shined a light, and it was horrible. There was so much cotton stuffed all the way down in BOTH of his ears. We had to pull it all out. It had been in there for 2 days, I don't know what would've happened to him if we hadn't seen it. He was shaking and traumatized. We were traumatized as well. When we contacted the owner, he was dismissive and tried to cover for his employee. After we sent him a video that was taken as we were pulling the cotton out of the cats ears, even then he seem unsure about what to do. He eventually agreed to refunding the ridiculous amount charged as well as paying for the emergency vet visit and tests. Never take your cat to this place. read more

I don't like to give low stars or write bad reviews to small businesses, especially one that works with dogs. I've been in Canine Styles multiple times and each time I am amazed the lack of service and attention their employees provide. They have a rude demeanor, as if it's a big effort to say hello and make any sort of eye contact. If you're expecting a certain clientele, you must know you have to treat all customers with exceptional customer service. Unfortunately their prices don't match the quality of the product. But I guess some New Yorkers want to feel special spending money of over priced made in china products. It's a shame because I have two labradoodles I love to spoil! read more

This place is the biggest ripoff in NYC. First of all, their store brand is comprised of cheap Chinese products. The dog coats that are upwards of $100-$200 are all made in China, check the tags. The website doesn't say it, but the tags do. Secondly, all their non store brand items are outrageously marked up. I bought a harness for $60 for my dog only to find the exact same product, same brand and all, for $9.99. When I pulled out the receipt, it said no refunds. This place is horrible. Don't shop here. Buyer beware! read more

I have an adult Wire-Fox Terrier, who has been hand-stripped since he was 4 months old. When we first moved to New York several months ago we found a groomer who lied to us about his grooming skills and ended up taking clippers to our dog's thick coat. This is obviously not the fault of Canine Styles. My wife and I made a rookie mistake trusting this random groomer. So, after growing his coat out for several months, we finally brought our dog to Canine Styles to see what they could do to fix the situation. Instead of being helpful or compassionate, the groomer was incredibly rude, super confrontational and completely unprofessional. Right away, she told us that our dog had *never* been hand-stripped. We debated for a few minutes about whether or not he has ever been hand-stripped, and I even pulled up a picture to prove that I she was wrong, but she struck that down, saying that you can't tell anything from a picture. WAIT. Why was this a debate? Why was she so adamant that he hadn't been hand-stripped. First of all, I hand-stripped him for the first few years of his life, so I think I should know better than her, right?. And I'm not an idiot. I know he used to be hand-stripped. That's how we knew he was clipped the most recent time. But really, how is it good business-sense to just start debating with your customers right when they walk into your store? Finally, she agreed to try to groom our dog, and so she took him into the back to begin hand-stripping. Meanwhile, my wife and I set out to find somewhere to have brunch. But, of course, after 10 minutes she called us to say that she was not able to groom him, and attempting to do so had already given her a blister. She said she would clip him unless we wanted to take him home now. Obviously we went to pick him up, and when we arrived, she seriously showed us her little blister! Were supposed to feel sorry for her? Anyway, now that I read all the comments about this place, it looks like my experience was not unusual. We actually went to Canine Styles because a Wire-Fox Terrier owner we met had highly recommended someone who used to work there, but apparently was laid off. Now I am very interested to find out why. read more

Last straw! for the second time in 2 years they have tried to give us back a maltese that was NOT our dog..They can't keep up with the dogs during grooming. We hardly got an apology..I will NEVER go back there. read more

The best grooming place in the City. We loved their UES location so much that even though they opened one location in our neighborhood we keep crossing the park. We have two Shih-Tzus that love going there and always look perfect after their hair cuts. Also, they have great coats, toys and bowls for your dogs. The staff is very friendly. We highly recommend it! read more

I discovered Canine Styles as a tourist in NYC . I'm a Californian stating their selection and service is unequaled with anything in my home state. I continue to make an online pilgrimage to find the most unique and exceptional quality of product. Assistance has always been professional and accommodating if and when I need it. I place high praise for Canine Styles and also grateful they're not in my home town...they would tire of my frequenting the store in person. Kudos to Canine Styles on every level !! read more

I took my dogs for a grooming and was told they would in addition have their teeth brushed as well and ears cleaned. I got home and their ears were still very dirty and their teeth hadn't been brushed. You may be better serviced elsewhere........Also we were told bring them back to have the job finished after I called to complain and when we ended calling them to set it up they flat out said we wont honor what we told you !! This really happened. read more

Store is fine but will not be visiting again. Not sure why people go into business if they don't like dealing with customers. Karen is the rudest person I have ever met and not sure why she runs a dog store. There are amazing companies out there who do a much better job. read more

Dear Snootypants Shopboy: So there is no mistake as to who I am. My 11 year old daughter and I were in the shop at 12:45 pm Saturday November 8th inquiring about dog coats with hooks. You're response 'ah, no, try AKC or Petco'. You're tone, as you barely looked up from folding cashmere turtleneck sweaters for dogs, was rude and condescending. You're business is built on selling your wares and customer service. Next time a potential customer doesn't meet your aesthetic for who your customer is think twice before being rude. You need remedial customer service class. Be respectful to all people. You just never know who is who in this world. read more

I just called to find out how much a bag of Stella & Chewy's Freeze Dried Dinner Patties in the lamb flavor cost because my Chewy shipment is delayed. They charge $22 for just a 5.5 oz bag of food. Amazon and Chewy sell that size bag for $13.99 and the 14 oz goes for $29.99. I've been to other pet stores in the area where they sell it for the same prices as Chewy & Amazon. This place is a rip off! I feel others deserve to know how much more they are paying for the same items elsewhere. read more

Months ago I took my wonderful labradoodle to this shop to be groomed. When I picked him up he appeared shaken and could barely walk. This has never happened at any other groomer. His discomfort grew worse through the next few hours. In the middle of the night in sheer panic I went online and sure enough read horror stories about people seeing a groomer punching a dog in their hind quarters. My husband went to the shop and spoke to the owners. The assured him their groomer is beloved and has been there for years. Today our friend took his dogs to this groomer. When he picked them up his one dog was limping and in discomfort. He went back in and confronted the owner. They refunded his money. Because of my experience our dogs are now groomed at our home. These people are bad news. I am posting this to make certain people realize there is something wrong here. read more

My toy poodle was tramatized when I picked her up from Canine Styles and the cut was not very good relative to the excellent groomers available in Manhattan. They didn't cut properly around her face and overall it was uneven. Canine Styles is a factory, overcrowed with dogs and in my opinion, the slum lords of dog grooming. I did not get any sense that anyone cared about my dog. Two thumbs down. read more

I rad the previous reviews and, although it is a bit expensive, but the quality is MUCH better that what one would find in a chain store. We were treated VERY well the three times I have been in there, all in the last month. Grant is a super helpful sales associate who took time to help us get what we needed. He was friendly, not rushed and made excellent suggestions. read more

Ella is the best groomer ever for our two Brussels Griffons. Other groomers have given our dog a cherry eye. But Ella has always done what we ask her to do, our griffs look sweet and feel awesome. After 11 years, we travel the distance to have Ella's golden hands groom our dogs to perfection. Thank you Ella! read more

Ella has cut my Shih Tzu since I moved back to Manhattan 3 years ago. She is very meticulous and I won't go to anyone else but her. I always get compliments on her haircut and she smells great. I trust them and I know they look after my pup. Ella also has a long waiting list at times, and they've worked around my schedule before to get me in sooner. Highly recommend. read more

Buyer beware! They say anything to make a sale and don't honor their word. Last $100 of mine they will ever see! It's hard to support mom & pop shops when their customer service is trash. Extremely over priced - like most I'm willing to spend a little more for quality and expertise, unfortunately for myself I found they have neither after I spent my money. read more

Absolutely the worst experience with customer service in this store every time I'm in there. In fact, I'm not even sure why I continue to go back. But it certainly will be the last time after the horrible customer service we received today. It's as if it's a pain staking chore to say hello to their customers or answer seemingly simple questions "where are your 24 inch beds?". It was as if we asked them to jump over backwards for us. They were both on the phones the majority of the time at the same time with not so nice attitudes on their phones either. The only friendly one there was the dog groomer. Thank goodness, cuz I certainly wouldn't want one of the front women dealing with my dog. Definitely need to work on their attitude issues, there are PLENTY of dog shops in the city with the same exact inventory. If you want loyal customers, tend to them. Get off your phones and your high horses. You work at a dog store. read more

I have brought my dog here for a few years for summer shaves and baths. This may I had her shaved and am very disappointed. They cut her ear very badly. I told them and was told the owner would call me and NEVER got a call. I even called back to say I was disappointed owner never called and was told they would. TERRIBLE customer service and treatment to my baby. THEY LOST MY BUSINESS. read more

So many negative things has been written about this store but every time I shop here, I get the best help and service. My shih tzu loves coming here to have a haircut and has a standing appointment every week for a wash. The people in the front are very nice. Thank you for your great service! read more

We are seven Airedale Terriers into life, and hand stripping is the way we have always had them groomed. We are feeling fortunate that Ella knows her stuff. Lola, our 9-year old ADT looks beautiful and feels welcomed by Karen and the rest of the staff. read more

A very bad experience with my norwich terrier . During her grooming , the noose around her neck was too tight and she got a hemorrhage . Even the vet was horrified . I will never go back read more

Love this place. Ella grooms our dog and he gets more compliments on his hair cuts than any woman I know! We've been long time customers and their products are top quality. read more

SCILLAG IS DEAD !! Scillag was our jet black toy poodle,he wqs only 4 years and four month old when I took him on Saturday 01 May 2010 to Canine Styles on Lexington Avenue & 81st for his monthly grooming. It was 10o'clock in the morning a clear and sunny day. I told Scillag to be good ,as usual I would pick him up at about 3 pm. When I returned with my wife at 3 pm Scillag was dead. Canine Style staff let him escape from the grooming area into the retail shop,from the retail shop onto Lexington Avenue. Scillag was hit by a car on 82nd street and killed. We contacted Canine Styles to compensate us for the loss,our intentions are to contribute the compensation total to the Elmsford Animal shelter in memory of Scillag. After many month of no response we received an offer of $1500.oo with the insurance agents comments that "this was more than the dog was worth" Since the insurance companies agent speaks for Canine Styles,let it known to both of them that they caused immeasurable grief by their staff neglicence.The agents comments with the offer "that the dog was not worth 1500 dollars" is heartless,cruel and uncivilized. DO YOU AGREE?? Broken heart read more

I wish I could leave no stars, but Yelp won't let me! Let me say right upfront that I am not a serial complainer by nature! But here goes my annual terrible review of this location!! I've rarely experienced this rude customer service. (Well, there was that cab driver in the 1980s who didn't want to take me to Brooklyn.) I called this morning to ask what shipping method the company would use if I were to order something on their Web site. The woman on the other end didn't even listen to the whole question but started speaking over me, then shouting in a hostile way, the number of the "Web site manager." I finally was able to interject that I was simply interested in knowing whether an item could ship in one day, two days? She just barked out "UPS." I let her know that this was the second time I'd had a negative encounter with the store, and she hung up. I'm overseas now, worried about my dog being warmly dressed enough in the icy weather back home. This interaction does not exactly leave me with a warm and fuzzy feeling. By the way, I should add that someone at the company was nice enough to acknowledge a previous complaint I had last year about the staff at this store failing to help me with sizing; the company offered to let me bring back a too-large coat I had bought (which I didn't end up doing). I don't know what can be done about this situation, though. read more

Appallingly bad attitude & lack of customer service! I had read the reviews before going in, & definitely didn't think I would have such a bad experience. How wrong I was! The salesman busied himself folding cashmere sweaters & very high priced doggy down coats - doing anything not to help us. He barely helped except to try to hurry me along. He tried to deceive me that my dog's NYC license would fit through the leash hole while wearing their down coat, when it couldn't & would be very cold against her skin. Wouldn't you think for a NYC store they would adjust the specs of this hole by a couple of centimeters to accommodate NYC dogs & owners?! Then he tried to sell me outrageously high priced alterations & encouraged me to buy a too big down coat, that was $30 more than the size below, that would have to be very expensively altered, both in length & width - not to mention the leash hole - all with a very surly & nasty attitude. I am surprised they stay in business & wish that someone else would open up a high end dog store with a nice attitude and good inventory. Now, I get upset & infuriated just walking by. Should be zero stars!! read more