I've been getting my inserts and company shirts printed here for over a year now, they have been…read moregreat, print quality is great just as their customer service is.

On a Sunday afternoon in mid December 2019 I ordered some postcards from this company through their…read morewebsite. There was an option to check stating that some design work might need to be done to finalize the order. I checked this button, hoping they could look over my design to confirm it would fit their template before printing. Although, I uploaded my design alright I was concerned that it might not fit on their template, since there was some white space left around the template after I uploaded. I thought by checking this box that they would check to make sure the design looked good before sending it to the printer. On Monday morning while I was at work, I received a voicemail on my phone requesting a call back. The person who left the message said he just wanted to check with me since I had checked the box that some proofing/design work might need to be done so he wanted to get my input before sending it to the printer. By the time I called back the gentleman I spoke with, (the same one who left the voicemail) told me that he had already submitted it to be printed. I told him I was unsure if my design would fit and he recommended to just see how they turn out then. I told him ok, and just hoped for the best then. He said the work would be done in a few days and on that date I called back to confirm. I got no answer I continued to call about 3-4 times during the time they were supposed to be open. Then, after I got off of work I called again and the gentleman picked and said they were ready. When I showed up he helped me immediately, but just handed me a sealed box with my order in it. I could tell he was busy and he didn't offer to show me the prints so I just went home with the order sealed. When I got home I realized that all of the postcards had a slight white border around them that I did not want and that looked terrible. Some were also slightly lop-sided and a handful of them were glued together with some greasy sticky film that was so sticky I was unable to wipe off. Please see the photos I added for reference. I was so disappointed with the quality of the work that I decided not to go back. I wasn't going to leave this review because the company is small. However, it is March 3, 2020 and this company has sent me emails for the last 3 months requesting a review or offering to help if I have a problem with my order. I deleted the emails each time and decided if they were going to email me one more time that I would post this review. Well, although I have a problem with my order I already dealt with it by hand trimming all 250 postcards on a paper cutter and throwing away the sticky ones into the trash. I did not have time to have them reprinted because I was giving them out in Christmas cards that same week. I do not need a discount or some other accommodation, but I am writing this review today to let others know that I do not recommend this company for postcard printing or even general reliability. If they had just waited for me to call back to explain that I was concerned that the picture might not have fit then I could've fixed the size of the image and then sent it to them that night. It certainly would've prevented me from having to hand cut all of the postcards just to make them look nice enough to give out. I have also unsubscribed from Venum Graphics, Inc. marketing emails even though I never actually signed up for them to begin with...I am annoyed that this company would keep my email in their system for marketing purposes. I have since ordered postcards from Club Flyers ( an online shop based in Florida) and find the quality of the images appear to be better, in addition to the quality of the paper I got at this place. Although the postcards I ordered from both companies are the same thickness, the ones at Club Flyers are more stiff. So, unfortunately I do not recommend this company and I will not be using them again.

I'm a new customer and received excellent service here, professional and timely printing, and…read moreaffordable rates. I'm going through a career change, so I have to do a lot of networking. I needed to print new business cards to help me get my name out there. Lior was patient, kind, and professional. I'm glad I chose Printing Matters for my needs. I will be back again!

Diego is super helpful and knowledgeable. I had a few ideas that I wanted help with. We created an…read moreamazing vision board. Thanks!

Every job is always done with care and promptness, and the owner is a joy to work with. It's a bit…read morefar from where I live, but absolutely worth it.

Rojeh was so kind and helpful with getting my flyers done on a tight schedule. The customer service…read morewas wonderful, the products were great quality, and the response time was very fast. I really appreciated how easy and smooth the whole process was. I will definitely be coming back here for all of my printing needs!

I stopped into this print shop last minute before a meeting the paperwork printed and they were…read moresuper quick and gracious with my request. All I had to do was email them the file they offered to print it in black-and-white or color, and the pricing was very reasonable. The vibe inside was great! I had a quick chat with a couple of the staff while waiting and they were really friendly. They also do a ton of other print work and screen printing, which is good to know. Parking was easy too. Even though I don't live super close, I'd definitely come back here over one of the big-name print places. They actually confirmed everything looked right before printing, which saved me time and money. Great quality, great service can't recommend them enough!

I needed my oversized ADU building plans printed out quickly and they did it with friendly service.read more

Nize printing created our wedding seating chart as well as a large photo print for my bridal…read moreshower. It was incredible and i highly recommend! Best service and quality.

The best of the best! Highly highly recommend Jim and his team. They go above and beyond to make…read moreall of our printing needs!

It's amazing service, I return an item but get the wrong QR code, they already package and almost…read moreready to send out but NAN try to open the package and help me to fix the problem, really appreciate, highly recommend, thank you Nan

I had an excellent experience at The UPS Store thanks to Ivan. He's currently a trainee, but you…read morewould never know it - he carries himself like someone who's been there for years. He was friendly, professional, knowledgeable, and made the entire process quick and easy. Ivan represents The UPS Store exceptionally well with his positive attitude and outstanding customer service. It's rare to come across someone who leaves such a great impression, especially while still in training. Keep up the great work - and honestly, give him a raise! He's definitely an asset to the team.

Service is outstanding! I come here whenever I need to ship anything to family in Mexico and they…read morealways receive the packages on time and in great condition. The staff is friendly and helpful.

Had a document shipped from overseas pending pick up at this DHL partner location in Burbank while…read moreon the road to get there before they're closing time of 6 o'clock I realize that I wasn't making due to traffic and was gonna be arriving about 15 minutes past, call the number spoke to a very nice lady by the name of Mary who gladly assured me that it is OK she'll be waiting for me to arrive after closing hours which she did and I think her very very much. Nowadays smallest things are sometimes impossible to ask of people without getting declined and it was nice to hear not to rush while driving on the freeway to pick up an important document that was time sensitive. Thank you, Mary. Great customer service. I really appreciate it.

New ownership. New employees. Better experience overall. The employees are quick and efficient. The…read morestore is nice and bright after the remodeling. It's now a pleasure doing business here.

The Indian guy at this location is very rude. He is always in a bad mood and has no customer…read moreservice. Everyone else is amazing. He needs to be taught customer service from his co workers.