This review is for the walk-in service. You must line up at 7:30 to get the few appts they offer…read moreduring the morning and half the time the walk-in doctor isn't available. I've gone there about 4 times and was met twice with a sign saying 'no walk-ins today'. So frustrating. Switchboard is not geared for walk-in's either, last time i called to inquire about walk-ins i spent 15 minutes listening to prompts and calling back a few times to talk to get a real person. If you can make it past all the obstacles, great clinic. Wish they took new patients!

It all went well when I went there and needed them to help me out when my regular doctor was on…read moreholiday, great staff and friendly doctor

I came in as a walk-in patient, whom had never visited before, with wounds from a biking accident…read moreabout an hour before closing. By the time it was my turn it was already closing time but they treated me anyways, extending about an hour after their usual closing time. Dr. Stefan Sereacki and the front desk receptionist were incredibly helpful and patient, going above and beyond for me. The facilities were also very nice. Thank you.

I went to see Dr Todorovic back in the first week of June for a referral. I waited almost 2 hours…read more There was no one else there when I walked in! ---I think she must have taken a dinner break. Hey I understand docs need to eat too but she could have let me know so I could go have gone to dinner too and come back? When she finally saw me she was cranky and rude. She didn't bother to glance at my chart (she's seen me 3 times before this) and was asking questions like, how old are you? Where do you work? Seriously? Just glance down at your chart! A week later I she still had not sent my referral. I called back and was told that nothing had been done but that the receptionist would remind her. So then I called back a few days later and it had not been done! (I checked my phone logs to see my history) A couple days after that I was finally told that she had done the form for the referral BUT they didn't bother to communicate with the doc why I wanted the referral, more on that later... I then called the specialist clinic (Clinic #2) where i am to be referred and ask for my appointment date and I was told she will get back to me but know that it will be sometime in October. So I just forgot about it and figured my part was done. I had already jumped through hoops to get this appointment scheduled. I forget about it until late August and decide to call clinic #2 and check when exactly my appointment is as I never got an exact data confirmation. She tells me she never got the referral!!!!! Then I called back first clinic and she says she will call them right away. I wait about 10 minutes and call clinic#2. She hasn't heard from Una yet. I try again in another hour and a half and she still has not received a call from Una. So then I had to call UNA and she says she will call right away....again. About a half hour later she calls me back and tells me that clinic #2 will not accept my referral because they only deal with a very specialised subject and not what I need to see the doctor for. Also Dr T put down "throat pain" for the reason of my referral. I have never had throat pain outside of a cold/flu and I certainly did not ask for a referral for throat pain" Way to listen Dr T. Sooooo incompetent and so disrespectful. This is 3 months of my life. And me dealing with 3 months of pain related to my issue only to be back at square one. Aaaaargh Do not go to Dr Todorovic. Save yourself, life is too precious.