Polite and efficient service. Very thorough exams and clear that the doctor has your best interest in mind.

We move to the area around a year ago and finally decided to give this spot a try, since it is around the corner from where we live. Making an appointment over the phone was pretty quick and easy. We got our appoinment withtin a week The day we visited, there was plenty of helper at the front desk and they all very helpful through out the process. They took use to several rooms to do a few testing. Final station was w/ dr hom, he is very simple and straight forward as an OD. He wont recommend any of extras features on lenses and frames like most of the OD we've been to. Turns out for a couple of glasses it was $95 w insurance Very affordable place, friendly staff and dont forget to check out his Hot toys collections at the front read more

Professional, courteous, friendly, and efficient are some of the words that come to mind when I think of how I would like my experience at any doctor's office. From making the appointment to the reminder to the actual appointment, Dr.Hom and his staff exceed my expectations. Thank you for always being so kind and professional. I have been coming here for a long time and look forward to many more years. read more

This doctor was reluctant to release prescriptions if we didn't purchase products from him.

I have been a client of Dr. Hom for almost 3 years. I have nothing but good things to say about Dr. Hom and the staff. They are kind, caring, and professional. I recommend it if you're searching for a new eye doctor. Give a visit to Dr. Hom and his staff, they will welcome you and make you feel like a family member. read more

I've been a patient here since I was a kid! Dr. Hom is great! He is passionate about his work and very knowledgeable. His office is always clean and welcoming. All the ladies that work there are super nice and helpful. I've had some difficult requests when it comes down to my frames and they always go out of their way to help me and to make sure I'm satisfied with the final product. I definitely recommend coming here. read more

This office hands down is the best. Nice new office very clean with tons of glasses on display.The associates in this office are very friendly and helpful. Dr. Hom is one of a kind very informative and a master at his craft to say the least. I have been coming here for years and will continue to do so. read more

Do yourself a favor a read the one star reviews. This place is 3.5 stars but in my opinion that's being generous. From simply trying to get your prescription, to getting in touch with the Dr who conveniently won't be around to resolve issues as they come up. Be very cautious of this place, and expect the worst so you won't be to disappointed in the service. read more

Your service depends all on what type of insurance you have. The front desk was very friendly and helpful. My only complaint was with the doc, I have a disability and I felt like he didn't care about my concerns. He seems like he was in a rush that day I was there. Would i recommend this place, yes, they do have some nice eyewear and offers a great selection. The front desk was very friendly and so easy to talk to. The doctor, maybe.......if he wasn't in a rush.......... read more

I hate doing this to a non franchise store, but I'll share my experience and you can see why I can only give 1 star. I came in January to get my annual insurance provided eyeglasses. They took my eye exam, vision prescription and charged my insurance a lot of money for that and the eyeglasses, which includes the generic frame and lens. The purpose of the annual eyeglasses that insurance provides, is to allow you to function in daily life. (like driving to and from work, day and/or night.) 3 issues arose in my experience: 1. On top of the large bill to my insurance, they only credited me a small amount for the generic frames, if I wanted to upgrade. The generic frames were limited and the few shapes/sizes didn't fit me at all. (i think that's on purpose). Regardless, I put out an extra $100 to upgrade my frame - that's not even the problem, the problem was when I received the glasses, there was so much glare! It was harder to see through my brand new glasses, than my old pair of glasses. When I drive at night, so many streaks and flickers of streetlamps and headlights, because the lens are so full of glare, it makes seeing clearly, very difficult. For example, the glasses makes it look like there's a car in my blind spot, when there isn't, causing me to have safety issues operating a vehicle. When I brought this to their attention, they said an anti-glare coating would cost me another around $150!!?! So you charge my insurance hundreds, pocket it, and still want to charge me an additional $250 for usable glasses?! I could literally go anywhere else to get eyeglasses for less than that! 2. Due to the expensive glasses, being useless - I asked how much it would cost to just get contacts. They said I used up my insurance, and it doesn't cover contacts, so that would be an additional cost. (of course) So I asked them how much for contacts, and they quoted me $187!! They said that's the lowest the Dr. can offer me. I said, the doctor knows I'm an existing patient, and you already have my eye exam and prescription, and you want to charge me another $187? They said yes, that's how much it costs. So I went somewhere else, and guess what, even though the new optometry had to re-do ALL my eye exams, and prescriptions (because I'm a new patient), my total came out to $150 which includes a year supply of contacts! That's WITHOUT insurance! So please shop around before you give this place any of your money, they are definitely a rip-off. 3. The saying goes, "you get what you pay for", but not here. Not only did I pay a lot, but the product they provided is unsafe for use, (if a car accident arises from this, lawfirms will want to poach me to sue them) regardless, it completely renders the purpose and intent of insurance provided eyeglasses useless. You'd think they at least have quick service/turnaround. Well, remember I said I came in January and placed the order then, I didn't get my eyeglasses until May! They can't even use the quarantine as an excuse, because LA County didn't shut down businesses until late March, which means they had 2 full months, that's 8 weeks, to complete my glasses correctly. Nope, no phone calls, no emails... I had to call in April to find out they are closed. Then three more times in May, to finally be notified that my glasses are ready for pickup. Despite this experience, they could care less about the satisfaction of their paying clients (not even just satisfaction, but SAFETY); I'm not even asking for a refund, I just want to be able to safely drive while wearing these glasses that they made me, for goodness sakes, they've already made hundreds off of me - they should at least put on an anti-glare coating at the very least. TLDR; Bad and Unsafe Product; Way Overpriced; Extremely Slow Turnaround. read more

I've been going to Dr. Hom's office for decades. I have a difficult prescription with prisms, etc. I'm now living in Northern California, but the optometrists can't seem to get my prescription right. So I make an appointment to see Dr. Hom when I know I'll be in the Azusa area. read more

BEWARE! Dr Milton Hom gave my little daughter the wrong diagnosis of having glaucoma What scares me is this is the optometrist the Azusa Unified School district recommends and worksvery close with . Makes you wonder how many other children they give the wrong diagnosis to. Glad i moved and have chosen a new optometrist The only good thing about this place are the friendly receptionists read more

Love everything about this eye doctor. Staff was wonderful and super helpful if we needed help. I came in last minute before closing and still helped me when other eye doctor kicked me out. read more

My visit to this eye center was immaculate. I loved everything about it. The staff was very helpful. I will definitely come back here!!

Staff was very helpful recommended some very nice glasses. They were very friendly took the time to show me all the glasses that were covered through my insurance read more

Doctor Hom is super courteous and knows his stuff. Very great at explaining things. Make sure to visit him.

Bad experience in this place, the first time I thought that if it was a laboratory problem it was 5 months and the lenses did not arrive the second time they did not even give them the time to ask for them after a month and they tell me that they already gave them to me? ?? when I'm calling to ask if they had them ready?.. my son has atigmatism and needs his reading glasses and now I will have to go somewhere else. read more

I'm very pleased with the friendly staff and Dr Hom. He's very sweet and very patient and calm takes his time to talk to you he listens he asks you if you have any questions. High quality machinery. Just seen today and I was in and out and 20/20 vision baby! My daughter is a patient there as well. read more

Great customer service. So glad they were open during this pandemic. Always helpful and kind we been coming here for years and no plans to change. read more

My wife and her family has been going to Dr. Hom for many years. She recommended Dr. Hom and I've been going to him since 2010. He is very thorough and personable. If you're looking for an excellent optometrist I highly recommend Dr. Hom. His office staff are very nice and helpful. read more

I feel like Dr. Hom really listens to his patients. He really tired to get me my contacts because my insurance wouldn't pay for them. My vision is pretty bad so I knew they were going to be pricy but he helped by finding a way for my insurance to pay for them. I've had to pay almost $700 at my other Dr. but he really saved me some money. I felt grateful that he went out of his way to help so much read more

My sons and I have been coming to Dr. Milton for over 10 years and he and his staff has always been so professional and kind. They just moved to a new location off Alosta and the new place is beautiful. Thank you Dr.Milton and Staff read more

I must say this Optomiteist is great but the unprofessional staff especially the newbies and every time they set my appointments they say it was never schedule and its a waste of gas during a pandemic and fire cant afford my lungs to be jeopardized in this current times read more

Had to pick up glasses I ordered, where back in office 2weeks later, perfect deal! Fast service! High quality staff knowing what I wanted just by description of the frame, I would recommend this place over all and I'll will be back !! Been coming here for years just never posted on yelp till now!! read more

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Dr. Hom is wonderful! He's super friendly and really takes time to talk to you and get to know you as a person. He's really good with making sure the prescription works for you. I have extremely mild astigmatism that treatment seemed to make worse and he said just go with regular glasses and that was that. His staff are are wonderful and friendly, but the office can get a bit busy at times, so sometimes the wait is a little long, but never later than 10 mins after an appointment. I super thrilled with their new glaucoma machine that is way more gentle (and I tend to have a bit of a high eye pressure, so it is a concern). I've been going here for a few years and have never been disappointed with the level of care provided. read more

My family and I have been going to Dr. Hom for years. The staff is friendly and knowledgeable. They provide quick service at reasonable prices. The have a great selection from high end frames for fashionable teenage girls to basic durable frames for young active boys. They have also ordered frames for me when they did not have the what I wanted in stock. Dr. Hom accepts most insurances and medi-cal. The only things I don't like about the office is that it is a little out dated however they recently did some new upgrades. Dr. Hom is not in the office on Mondays and he is only there until noon on Saturday. They do expect payment in full before you order any merchandise, even if you have been a loyal customer for 18 years. read more

They have a lot of options for kids. The girls are really helpful and kind. Everything is done pretty fast and they are good in communication when your glasses are in. Thank you. read more

The worse experience and service., He diagnostic my son with glaucoma and tried used my two insurance on the same time. them only looking for the money. I recommend Golden optometric group in West Covina . Dr Milton gives wrong diagnostic. read more

Fast and friendly service! My glasses got there in about two weeks and they gave me a discount :)

Very great experience here, best Optometry office that I have been to. Staff is very friendly and very attentive, I did not have to wait much for my glasses to be ready. Doctor Hom is very nice and knowledgeable, highly recommend. I also believe that they take most insurances which is very convenient. read more

Best place to get my glasses and contacts... The staff is amazing and very helpful... Will definitely be back!!!