East bay post acute health center is a wonderful place to go for rehabilitation for physical…read moreailments and recoveries from different medical treatments. The staff is spot on, and I personally got a wonderful treatment from all levels and came out of there after five months feeling really good and ready for my knee surgery , I recommend it for anyone who needs the services they go over the top to make sure that you're treated well and taken care of until the day you check out thank you everybody there, especially Borlu Rita, Emily, Angie And Christine these were my day-to-day caregivers the whole time I was there and they were the absolute best, so is the rest of the staff, so many were so good and it would take too long to name them all. I think you wholeheartedly and keep on doing the great work that you do Best regards, Richard M Bestregards.

Last state review gave the this nursing home 1 star out of 5 which has improved to 2, still the…read morelowest in the county. Shortage of physical therapists and the treatment room is inadequate for the amount of patients(over 90), causing a line of patients waiting outside to get treatment. CNA and nurses are also lacking, each treating 9+ patients each. The few parking spots for visitors is used by employees, their ADA parking is not correctly marked causing no van accessibility and they built a unpermitted building with no fire protection next to the main building to store broken wheelchairs. Elevator is been broken for years requiring having to transverse a steep pothole driveway to get to street level and Paratransit. Paint peeling off the walls of patient's rooms exposing the lead paint that was prevalent in the 60s. Managers are inexperienced with dealing family concerns. Personnel items are often lost or such as wheelchairs, left outside to the weather. The meals of late have been unappetizing causing numerous patients I know lose weight. Cross contamination in the food such as melon dessert had the taste of onions. Security consist of a paper sign at the entrance door asking to report to the front desk, past 2/3rds of the patients rooms, where the receptionist doesn't even record the visitors. Carcinogenic herbicides are used on the patios outside the patient's doors and windows.

My dad was admitted to Valley Pointe nursing couple of weeks ago and stayed for a week while he…read moreregained his strength to walk again. The best part of this facility is the people working here! Everyone is truly caring from nurses, social workers, pharmacists, admission, doctors and more. This was my first experience with a skilled nursing facility, I was impressed with how much they do for the patients to keep them taken care of, fed well, entertained and on the way to fast recovery. My dad himself has expressed his gratitude multiple times towards all the care takers that assisted him, he felt especially at home when some of the nurses spoke to him in his native tongue. He recovered in just a week. Admission was fast and accomadating. They took care of connecting with Insurance company and helped my dad to move in first before I had a chance to go the next day to fill in paper works. I met the entire care team and was really impressed with their patience and attention to detail. I had left a note for them on a few things about my dad's condition and they promptly scheduled a meeting with me to go over them line by line. If anything, my whole family felt heard and taken care of. Definitely recommend the place!

I stayed at this facility for three months while recovering from a broken hip. I was impressed…read morewith my private room and the outstanding staff that are employed at this facility. I received physical therapy and occupational therapy. The CNA staff are all hard working professionals employees and provided wonderful care. I enjoyed the excitement they displayed as they arrived at the facility every morning. They greeted me every morning with a smile and asked me how was I feeling. The therapy staff was amazing and provided care to everyone and provided encouraging words to all of the patients l. The meals were diverse and very tasty. Everyone received a menu once a week along with alternative meals (sandwiches, pizza, salads, and fresh fruit. Finally, specialist and doctors were brought in to provide specialized cares. I felt the stay was pleasant because of the pleasant atmosphere and the dedicated staff,

The place is great. Loved it here the best spot in Hayward. Their care is wonderful. They take care…read moreof people with different ages. Office experience is wonderful.

I was sent here by Kaiser, these people had active Covid which they never disclosed to Kaiser, soi…read morecame down with Covid. I ended up with double pnuemonia and sepsis, twice. The owner came to me and said Covid is just like the flu. Nothing will happen to you, then she said she could not get an ambulance ride for me to return to Kaiser, so I picked up my phone and called 911 and got an ambulance. I have spent from June 18,2025 until January 31,2026 getting well enough to go home These people need to be sut down!

The staff are so nice and welcoming. The residents are taken care of. The management team are very…read morefriendly and helpful. Therapy team is amazing. 5/5

I've been in and out of this building visiting a loved one and it was a mixed but overall decent…read moreexperience. Some days were smoother than others, but the staff were respectful and tried to help when we asked. You can tell they're working hard, and I did see effort from the team.

A year ago, I was planning to sell my house in Castro Valley and move to a retirement community. I…read morevisited various places in Livermore, San Leandro, and Hayward. I liked Baywood Court the best because there is no expensive buy-in and the monthly rent is reasonable. From number 16 on the waiting list I was able to move in at mid-February. I have a one-bedroom apartment of 600 square feet facing the pool. It's between two exits so it's very convenient for my dog to go out for his business. Plus there is a half-mile trail inside the facility for his daily walk. I enjoy going through the Rose Garden and the Gazebo along many beautiful flowers and plants. Living at Baywood is like living in a hotel or a cruise ship. There is 24/7 lighting and air conditioning/heat throughout the building. I get weekly house-cleaning, change of bed linens and towels. I just leave my garbage at the door and all the packages I ordered are delivered to me . The two meals a day can be stretched to three because of the many options I can choose. In the one year I have been here, I have not cooked one meal for myself. No more driving to the gym. I just walk down the hall to my Tai Chi, Chair Yoga, and Zumba classes. We also have lots of performance by outside artists and regular health and informational meetings. Just this week we had Martini Monday, Coffee Social, and Tequila Thursday. You can play pool, jigsaw puzzles, Mahjong and many table games at the Game Room. There are also daily drive to shopping and regular visit to museums and scenic areas. Baywwod also has many group activities such as Sunday mass, Thursday Bible study, grief sharing, Spanish class, arts and crafts, movie and sports night, etc. I joined the Knit Wits to make projects for charity. I am the inventory manager and also volunteer as a cashier for our general store called The Cubby. The staff at every Department here are friendly and efficient. I love the community of other residents. The management does such a good job that I was pleasantly surprised when our rent did not go up for this year. I am so glad God provided me Baywood Court where I can live out the rest of my years feeling safe and secure.

My wife and I visited Baywood Court a few times and discovered a hidden gem! The courtyards and the…read moreinteriors are thoughtfully well designed and maintained with a gazebo, outdoor kitchen and even a swimming pool and spa which are rare to come by in these senior living communities. There is definitely a sense of familial connection as we watched many residents happily chatting and mingling with each other. They also serve delicious and healthy food which is a major and central factor in senior living communities (a big "shout out" to the dining team!) We are very thankful to both Jody and Nanette for making our visits extremely pleasant each time. They have been more than helpful, patient and gracious with us and we happily look forward to being part of the Baywood Court family!

Don't recommend coming here. Some of them are passionate in what they do like Tina but MAJORITY of…read morethem don't care. Amoya was one of the employees who I extremely disliked. We simply asked her to get us hot water for grandma she just grabs the water bottle no words. Her demeanor is careless just from the few weeks of observing her she simply doesn't care for her patients and it shows through her actions. If you work in the healthcare at least enjoy what you're doing!!! If you go here make sure AMOYA DOESN'T take care of your loved one. I BEG YOU. My grandma passed because they simply couldn't take care of her properly. When my dad told Amoya his mother passed she said "i know." WITH NO EMPATHY??? We told Tina she hugged me and my siblings and wished us condolences. You can tell Tina cares and is passionate in taking care of the ill. PLEASE DO NOT COME HERE.

I can tell they are doing what it takes to take good care of their patients. My good friend is…read morewell impressed by their care! See her below enjoying her crossword puzzle (but, don't worry, she had the opportunity for physical therapy before she got far into the puzzle!) The PT workers, notably Sanjeeta and notably Reggie (Reginald), have strong talents (and leadership skills) to help your loved one spend no more time in bed than is helpful for your loved one. There is a cheat sheet of exercises for your legs, hips, and arms which will get you strong. There is a gym, with the key equipment which can also help. If you do visit the facility, please take care not to get in the way of the hardworking yet cheerful staff as they do their important work. An appointment is not necessary. A greeter checked that I am fully vaccinated (I am actually double boosted.) and confirmed that I didn't have a fever. I saw two guys doing us all the favor that they took their iHealth test while they waited to go in to meet their grandmother. On May 13, I saw a staff member, probably a little over 30 in age, who was bringing the lunch out into mixed sun and shade for a guy who hasn't seen enough sun in the past two months. The guy has a Slavic accent (I think) of some sort, and both of them agreed the guy is overdue for a haircut. The staff member was so very, very helpful! And during what seemed to be the break time for the staff member who was making phone calls, he stayed with our likely Slavic friend. It was a "five-star" recommendation for Windsor Gardens. I am sad that I didn't feel eligible to ask the staff member his name. There isn't always enough parking in the lot under the redwoods; so the most recommended parking is on B Street or along side streets. Actually, if you are health conscious, a good way to reach this facility would be to walk a little less than one mile from Hayward BART; or you could look up a connection via #95 AC Transit to 6th and D St. (actransit.org) which would get you even closer to their doors. The #28 bus also stops right close on B St. as it travels between Hayward BART and Castro Valley, Bay Fair, and San Leandro BART.

The St Francis facility and staff are amazing. My dad had two stints here due to health…read morecircumstances, but fortunately the team here made it as easy as possible. The facility itself is nestled in the general neighborhood. Parking is simple as they have a large lot in the back. Upon entry, the area it bright and clean. Each room is alway clean and the building is properly staffed. In fact the staffing to resident ratio seem great. There is always someone to ask for help when necessary. Meals are complete and has a good variety. Caretaking of the patients is on schedule and the staff are friendly. The level of engagement with the patient is also great. My dad's mental state is diminished, but the stuff still finds ways to interact with him. I often visit my dad and find that he is in a group activity that ranges from bingo, karaoke, and watching movies to name a few. I want to give a shout out to our case manager, Cynthia, who is always supportive and respond quickly to questions that we may have. Also to my dads physical therapist, Dominic, who always have a friendly demeanor, understanding tone, supportive nature, and most importantly patience to try and get my dad back to baseline. We also sincerely appreciate all the care and attentiveness to all the nurses that provides care to my dad around-the-clock. I know the staff is always watching because I get a phone call every my dad falls. I highly recommend St. Francis to anyone who needs to seek out a care facility.

My dad has been receiving excellent care at St. Francis Healthcare Center. He was admitted after a…read moremajor surgery with a feeding tube. Every staff member-- the doctor, nurses, CNAs, physical therapists and office staffs, has shown genuine care and professionalism. The doctor checks on him several times a week. The nurses and CNAs are attentive and gentle. They always treat him with kindness and respect. The dietitian and kitchen staff work tother to thoughtfully adjust the meal plan to meet my dad's special needs. Physical therapists are excellent. They approach each session with patience, encouragement, and deep expertise, helping my father regain strength step by step. Most importantly, the entire staff -- from management to clinical teams -- is caring and easy to communicate with. We are truly grateful for the compassion and teamwork here. As Thanksgiving approaches, I want to thank the St. Francis team and wish you all a joyful and restful holiday!

Great place to get a reset not just from addiction, but a reset from the real issues that cause the…read moreaddiction to take shape, and form a genuine habit. The staff were extremely accommodating, the chef (Marciscio) there is totally legit, and he takes pride in what he does. Janelle (Counselor) is AWESOME, and also I gotta admit, Omar, and Askari (Counselors) made recovery absolutely achievable! This wasn't my first rodeo facing my addiction again, head on! But I'm GRATEFUL my wife found these wonderful people at TRANQUILITY, and I highly recommend it..... If you're reading this, just know I was in your situation also, and the addiction will lead you to keep scrolling, and doubt and fears are to be expected. Take it from a REAL San Francisco DJ legend, with an alcohol addiction that for 35 years ruined friendships, missed opportunities, and drove me on the brink of a divorce! Make the call, you know, YOU GOT THIS, and high five me later about you succeeding my friend.

The property met expectations and was as nice as described. Staff consistently went above and…read morebeyond, and the programming was engaging and well-structured. Meals were enjoyable, medical care was timely and consistent, and the outings provided a great opportunity to get out and recharge.