This company was great to work with from start to finish! I found them on Google, and after reading some of their customer reviews, I felt comfortable and confident in contacting them for an estimate on our two car garage floor. Chris came out to give us a bid and he was very knowledgeable about their products, any prep work needed, and how to care for the new floor after installation. We were so impressed, we decided to accept the bid on the spot and move forward with the project! Scheduling and payment were simple. Teresa was responsive and helpful with any questions we had. The two guys (Gabe and ?) who completed our project showed up on time, and we even received a text letting us know their arrival time the morning of. They did a wonderful job and cleaned everything up really well. Loved that our floor was completed in one day! We picked the Pebble Beach color combo and absolutely love it. It goes really well with our concrete driveway and pine cabinets. So far we've been babying our new floor, so we haven't had to deal with any clean-ups yet. Overall, we are completely satisfied with our new floor, and would highly recommend this company! read more

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What a great company to do business with very happy with the workmanship, definitely a 5 out of 5 stars highly recommend!!!!!

We had our back patio and front porch with walk path done. Unfortunately, we have warranty issues with the coating install and are getting nothing but the run around for a lifetime warranted product. In May 2023, we paid almost $3800.00 for an install on our front porch area and back lanai area. It's beautiful and we love it. However we have begun to have issues with it and are now having trouble getting the warranty services resolved, which involve Penntek Coatings. This past fall we noticed some real issues with mysterious stainings and what appeared to be erosion, along with other areas just flaking off. I contacted Cap Concrete Coatings, sent them photos and was told that they would be out to resolve this issue under warranty in the spring as the weather was prohibitive of any work until then. They indicated they had us on a planned call back, and would set up an appointment at that time to come out. In early March after no response from them, I finally called and a new manager came out to look at the issues. He was very informative, noted there was an actual problem with the original install back then due to use of some bad product they received from their supplier. He took a bunch of photos, indicated he would be sending in a claim request to the supplier and would get back to me in approximately two to three weeks, with scheduled resolution to repair this. I waited until late April and called back and was told he would follow-up on their Penntek claim and get back to me. No call back. I waited until mid-May and called again and was told they submitted the claim and were still just waiting for your response. He further indicated, this is a busy time for them, and that I need to be patient and just wait. Well, I'm still waiting. I called again on 06/23 and got a text back stating it would be sent to the applicable department for a call back. We are now going into July with no resolution or contact. What I would like to know is why a warranty issue between Cap Concrete Coatings and their product supplier is basically my problem and no one else's? Why am I, the customer being punished for something beyond my control, and by me being told to just be extremely patient and wait, I am going to end up with no resolution of this issue this summer, and have to once again to encounter continued deterioration of my EXPENSIVE coating over another winter season. Seems to me as part of customer service, you fix their issue ASAP, and the company deals with their supplier apart from the warranty service of the customer. $3800.00 may not seem like a huge amount of money, but it is to us. To have to live with a deterioiating product that detracts from the look of our home as well as having it contribute to the declining safety of entry into our home is important to us. As this is the type of service and response one gets from this company, it is now buyer beware. Don't become another notch in their belt of poor service and quality. I will never ever recommend this company for any type of service or product, and will do everything in my power to ensure everyone knows what a poor vendor this is and one should not be purchasing or utilizing any of their services. They're not fit or qualified enough to even do a dog house. read more

Great service, and did a great job coating our ancient and filthy garage floor. It looked so good I didn't want to park the car on it! But i did. :) 100% would do it again. read more

We were so excited to get two concrete decks and an interior garage hallway in our preschool surfaced by this company. The sales presentation of the product makes this seem clearly better than an epoxy coating. We are sorely disappointed with the actual end result. The top coat is filled with bits of random yard debris. In addition there are large black smudges in some areas. We had a problem getting them to come back to finish the top coat. They promised 1 day service but in our case it took 4 days. The installers wanted to leave early Friday evening before the job was completed and promised to return Saturday morning early to finish. They didn't return until Monday. Greg the salesman is wonderful! The owner has not returned any of our calls. We are so disappointed. I wish I had read the other Yelp reviews before we signed the contract. we are afraid they won't honor the warranty after reading others' experiences. read more

I would strongly recommend CAP. Their concrete coatings are 6X stronger and more flexible than epoxy. Their streamlined process made it easy choose our favorite texture and color, schedule our install at a great price. Our new garage floor was installed by their friendly professional installers in just 1 day. Our new garage floor easy to clean and completes our home! read more

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Buyers beware. They did our floor over a year ago. I parked my boat on it a week after it was done. I moved the boat out a week later and noticed that it left a discoloration where the tires were. We called cap and the lady that took the call was put in the middle of it since the owner did not want to deal with it. They wanted to change us to come out and inspect it. This is totally a warranty issue and they would not even come out to look at it. This is the worst customer service ever and would never recommend them to anyone. read more

I don't often leave reviews, but the service, communication, responsiveness, and product quality from this company necessitated it! From my initial contact with my service rep, to the efficient office, and then to a personal call from the owner, my user experience could not have been better. Customer service 5 stars! Now to the product...gorgeous! I have already given their contact info to every person who has come to my house (or seenmy garage)... neighbors, painters, landscapers, internet providers. Everyone drools over my garage floor ( which luckily is washable!). I will try to post a photo later...but suffice it to say, I LOVE it. And for his birthday this year, that's what I'm planning on giving my son...a new garage floor! read more

I had wanted my shop floor coated for a while. Six months ago I finally got around to getting several bids. Two, including CAP, were for polyurea-based products. The others bids were all epoxy-based. It was obvious immediately there were no significant cost differences, but that the warranty differences were substantial (15 years vs. 12-36 months). In the end, we actually saved nearly $2K over one of the epoxy bids. Due to life, we postponed moving forward until now. But from the time of our initial bid, through our follow-up bid, and subsequent install - we got nothing but professional results. The company is very detailed oriented, which I really appreciated. Prior to the install, they provided all their bond paperwork, detailed contract, and even a phone call to ensure I fully understood the process and product - and all without being asked. The install itself was just as impressive. The crew was personable, professional, and respectful. The job was done quick and the site was clean upon completion. We hope to have CAP coat our attached garage floor in the near future! read more

Cap Concrete Coatings - After - Masonry/Concrete Near Me

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Don't be fooled by how nice it looks after applied. Call me in a year when it starts flaking off and cracking. Company refuses to fix and won't stand by warranty. read more

Today Weston came and gave us an estimate to have out back patio done. He was very easy to talk with and knew the product very well. We are very excepted to finally have our patio look Awesome! Thank you, Weston Laura & Paul K read more

Weston gave us a good estimate. The installation crew showed up on time and completed the job as specified. Overall product more than we expected! Crew very experienced & did an excellent cleanup after installation. read more

All went well until the install team ran out of top coat and had to come back the next day to complete the job. Apparently the top coat on the second day wasn't installed correctly. That portion of the garage then became dirty and difficult to clean compared to the rest of the floor. It then took 3 months and more than a dozen phone calls to CAP and the top coat manufacturer get CAP to admit and fix their mistake. (You know the customer service is poor when you start tracking every interaction and missed commitments). And to top it off, CAP made me do more than an hour of prepping my garage for the fix and reapplication of the top coat to fix their mistake. Overall I am disappointed I paid for a quality, high-end product and got economy service and support. And I don't have a uniform looking floor. read more

our friend in Ashland had this done to his garage, as he is in a wheelchair and wanted a smooth coating and repairs to the cracks in the concrete. I was skeptical about this process. I finally got to see it when he came back to town for the summer. When I finally saw the finished product I was totally blown away how beautiful it came out, I even called them to let them know what a great job they did. (I hope the kid who answered told the owner) I promised to write a review, but totally forgot till now. I would have him do our garage if we had one, but just a car port. His work is beautiful. And I also can understand why the price difference. You get what you pay for. And this was like a kitchen floor, you could eat in there now. Stonger than lanoilum, but shiny like a clean kitchen floor. I absolutely think he is gifted to be ablet to patch cracks and have it come out looking sparkling, smooth, and Level again (hard task in Ashland steep hills) Plus, hes x military, and I like to support our soldiers. HIGHLY recommend this company. NTM the warranty! (Ill try to remember to take photos next time we go out there this summer) read more

We recently had our floors done by CAP. The process from beginning to end was very professional and we are super pleased with the results. The Garage used to be a place nobody wanted to spend time in and now it's almost like an additional rec room. The floors are beautiful and easy to keep clean and we mounted a TV on the wall and it's a great place for a workout or kids to work off some energy. read more

Spent two hours with the salesman getti all the details right, getting management sign off, and signing the contract for my $8000 project. Paid a $4000 deposit. Two days later, after taking my money, they reneged on the contract. Totally unprofessional and a waste of time. Would never recommend. read more

Very unprofessional company...everybody had same poor work ethic and attitude...owner never bothered to call back after reached out to him and another crew had to come out and redo over half the garage floor since done very sloppy. Would not recomend!! read more

Cap Concrete ground my cracked garage floor and applied a polyurethane based coating In January 2021. The manager took a strong personal hand in ensuring that the job was done well. I cannot say how long it will last, but it comes with a residential guarantee of 15 years and it was considerably less expensive than the epoxy coatings I considered. So far so good. This is a good company with good product for good prices. read more

Dylan and Hayden did awesome work. Our garage floor looks great! They were on time, professional, and communicative. They took their time to do a thorough and complete job. You can't go wrong with this company, and we highly recommend them. read more

Wow... thrilled with our new floor and with Cap Concrete. They were professional, responding to questions and concerns immediately. Additionally the office staff was wonderful to work with. The actual flooring crew was prompt, recognized that our floor was an investment and prepared it as such. Can't say enough about them. Have already referred them to two family members, yep, they are that great. read more