I would not recommend this company at all! The older woman dayanny in the showroom will try to…read morecharm you to sell you the job and it will only get worse from there. The installers are so un professional and will damage your cabinets. I caught her in many lies as well. If it means to pay more somewhere else, do it! Horrible company. She is terrible

The most irresponsible granite company on Cape Cod! They were disrespectful to my mother and steam…read morerolled over her! They convinced her she was wrong and tried to cut into our cabinets to make up for their clear mistakes. The measurements they took were wrong in two pieces and bowed the wall so the fridge couldn't fit! The man was rude, interrupted us as we spoke and took no fault for the companies obvious mistake. Dianie who is the face of the company, often offered discounts and then denied it later. Luckily my mom had her on voicemail so we had to prove it to her to get the promised discount. Finally they brought in a carpenter who could see their mistake in seconds! Finally someone who knows basic math and physics! We put up with this for a month! Never trust this pathetic excuse for a company! Amazon you should all be humiliated with yourselves for the way you treated my mom. Unacceptable!

We recently had an "old school" original 1970's Cape Cod kitchen fully remodeled including adding a…read moreslider. Richard did a great job from planning and design (shout out to Hanna on this), to demo, to install, to finish work. Richard was on time, reliable, and not your typical Cape contractor. Super clean at all times and was able to work with us on various hiccups/unexpected stuff along the way. He explained options and the pros and cons of each possible choice. He never upcharged us (unless we asked for something) and was exactly on budget. Very happy with his work and would definitely recommend. We will likely call on him again for our next project.

Hanna and Richard are phenomenal. They are so professional and helpful from start to finish with a…read moreproject. We redid a bathroom with them and they were amazing every step of the way. Helped us with making tough decisions and had great advice as well. We loved the results so much that they are now working on another project! Communication was beyond what I had hoped and I felt informed about everything.

Reliable, high-quality workmanship, and very thorough. I highly recommend them. They have done…read morework for us for many years. I will only use them for renovation work. Call Troy, you won't be disappointed.

Reasonable people understand that navigating the world of labor and materials shortages on Cape Cod…read moreis an extreme challenge. Troy and his team were fantastic. We hired them to install a roof, gutter system, cedar shingle siding, and 7 skylights. Once we have blue prints in hand, we will have them back to build us our farmer's porch. The crew was prompt, communicative, and professional. Troy was on site with his crew, completely involved, responsive and HONEST. Contractors on Cape Cod will gouge. As a real estate broker, I've seen it all. I would recommend Thomas Home Improvements to anyone.

David Ricardi updated my kitchen in Spring of 2023. This included new cabinets, new counters and…read morenew wall tiles. Everyone that worked n the kitchen was top notch- probably the best subcontractors I've ever worked with. And the project manager helped everything run smoothly. I know many people talk about little issues left over after the job is done but we didn't have a single one. After a year and a half, though, there was an issue with the cabinets- something I just didn't like after living with it. David and team came and fixed it. I am really delighted with both the functionality as well as the appearance that f my new kitchen. The whole team is honest and incredibly skilled. I highly recommend them.

David and Team redesigned and built a new kitchen. We couldn't be happier with the result. There…read moreare always hiccups along the way with any project. David stood by his product and and made sure it was done correctly!! I would recommend David Ricardi Designs for any future projects. Brian a very competent craftsmen that does all his carpentry work!!

PlJ did a great job on my roof installation. Thorough, fast and did a very good cleanup after the…read morejob. Lincoln, our point of contact couldn't have been more helpful or pleasant. I highly recommend PLJ. Bob P.

PLJ Carpentry reinstalled two sets of exterior deck steps for me last fall after they were removed…read moreduring a patio project. The company wanted to schedule the work for around 5:00 PM. I specifically told Allan that I was concerned the job would be rushed if it started that late and asked him to make sure quality wasn't sacrificed just to get it done. He assured me multiple times that the work would not be rushed and that everything would be done properly. Unfortunately, that's exactly what happened. The steps were essentially slapped back together with little attention to detail. Boards were misaligned, gaps were inconsistent, and sections of the steps were installed directly against the shingles instead of being properly fitted and finished. After I raised concerns, Allan promised the issues would be corrected and personally assured me everything would be made right. Based on those assurances, I gave the company a second chance. After the crew returned, communication stopped and my text messages went unanswered. When I eventually returned home and inspected the work, the steps were in even worse condition. The PVC decking was scratched and damaged, and the installers drove screws directly through the decking without properly pre-drilling for the matching plug system. As a result, the holes couldn't even be plugged afterward, leaving an unacceptable finished product. In hindsight, I should have terminated the project after the initial installation and walked away from the deposit instead of giving the company a second chance. Unfortunately, the corrective work was worse than the original installation. Based on my experience, I strongly recommend using a different contractor.

Terrific quality and service! I replaced my countertops and added a bar in my apartment. Ernesto,…read morePaulo, and team were prompt, professional, and did beautiful work. I highly recommend!

DO NOT USE THIS BUSINESS. They engage in DECEPTIVE practices and do SHODDY work. They installed a…read moregranite countertop improperly such that there were large gaps between backsplash and counter and wall and they damaged our wood floors and panelled walls. They apologized in writing and offered to remove it and refund us. But they strung us along and did not remove the countertop until we could not longer dispute the charge with our credit card. After the uninstallation they sent an email stating they were issuing a refund but they never did and we could no longer reach them. I do have emails confirming they were to issue the refund so I am pursuing legal action. They are very good at making you think they will take care of things but then they stall and stall and its now obvious I should have never trusted them.

We went to ideal flooring because the grout in our shower floor was cracked. They diagnosed the…read moreproblem as requiring both tile and pan replacement. They then did not replace the pan when doing the work. The grout cracked again quickly (within 4 months), This strongly suggests the underlying issue (likely movement, moisture, or pan failure) was never fixed. Over the course of several months we called multiple times. They set up 3 different appointments to come out and look. They never showed nor did they call to cancel or reschedule. Called the owner and he said we probably would have to replace the pan underneath.

BUYER BEWARE!!!!!! if they order you the correct merchandise…read moreyou will be happy. BUT if they do not give you what you ordered and paid for, the customer service was a nightmare and it cost me an extra $500 on my project to say nothing of the amount of stress they caused me. i asked to speak to the owner . NO call back. I emailed Mark Woods several times to discuss the issues I was having at the store. He never responded. I had to pay my tile person an extra days pay waiting for them to rectify their error. I think this was absolutely the worse customer service I have EVER encountered.

They came out and meausured and ordered a custom size door. They didnt account for the old door was…read morea different depth then they ordered. They obviously didnt measure wall depth which is something a door installer should always do. Now the door is worse then the one they replaced. Now they dont even want to stand by thier work. everyone who install doors knows its just not measuring door entry you have to account for all obstacles and st least tell the customer before u accept work. not just accept to get work and not do the work correctly. i called and they said the owner did the measure. Makes it worse. What a Hack!!

New England Home & Glass did an outstanding job fitting the perfect glass surround and doors to our…read morenew tile shower. From first contact through measurement and install the team was first-rate. Pleased with the finish and value provided.