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    Amtrak - Train

    Amtrak

    3.0(182 reviews)
    62.2 miWaterfront

    Train 96 Northeast Regional (NYC to BOSTON) 4/19/26…read more Super kind staff and very accommodating! Traveling with a group of 8--including kids--so it was impossible to find seats together (especially since there were stops before us). We checked every cart, and eventually had to stand for a bit. Luckily staff were able to accommodate us with Cafe tables!

    1. Tv dinners for dinner - the food was poor quality not what I was expecting…read more 2. Observation cart- windows extremely dirty . Difficult to enjoy the view. 3. Bathrooms dirty - never cleaned during trip. Chicago to Seattle Wa Room attendant spent most of his time in his roomette with feet up playing on his phone. 4. Roomette extremely small for two adults . 5. Coach seats look comfortable 6. Chicago 7 Empire Builder - due to weather, mechanical issue. 5 hrs late 7. Coast Starlight 8. Red cap associate Castle extremely knowledgeable and helpful. 9. Union station LAX no electric outlets . Very difficult with all electronics that need charging. Station needs at least a charging station for paying customers. 10. Red cap - Mathew excellent in LAX. 11. Room attendant on train 230 from LAX to NOL - Harold extremely personable & helpful. 12. 4 hours late getting - flood watch 13. Eric in dinning cart. Personable My first cross country trip with Amtrak. Not the experience was expecting. Several delays which I understand is common with Amtrak. Most employees were amazing .

    Photos
    Amtrak - Microwave breakfast

    Microwave breakfast

    Amtrak
    Amtrak

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    Amtrak Vacations - Ticket counter no one available

    Amtrak Vacations

    1.4(33 reviews)
    69.4 mi

    Amtrak Vacations With the Fourth of July 2026 events and a…read moremajor east coast heat wave approaching, I started looking in late June for a trip that would take me across the United States from my home in Washington, D.C. to northwest Canada. While I've spent most of my free time on six polar expeditions over the past three years, this time I wanted to see the country from the ground. Amtrak Vacations exists for travel like this. I've booked a lot of long-distance family train trips between Chicago, Denver, Kansas City, and New Orleans but I arranged those trips using Amtrak's own booking customer service - a lot like booking a flight directly with the airline instead of using a travel agent. For this trip, however, there were so many moving parts - finding sleeper car accommodation, finding hotels, arranging excursions - the better choice for me this time was Amtrak Vacations (which is part of the Railbookers Group family of brands). My guide and trip developer was Amtrak Vacations representative, Kevin Guadagnoli, who was working through Railbookers. It's more complicated than it needs to be, but Kevin did a great job assembling my itinerary. I sought sleeper-car accommodations for as much of the trip as possible. Check. Kevin booked me a sleeper from D.C. to Seattle. I sought transit through Chicago and Seattle with minimal time in the U.S. Check. I left D.C. on Sunday, June 28, 2026, and after a short stay in Union Station we left Chicago and arrived at Seattle's King Street Station mid-afternoon on Monday, June 29. I sought accommodation in Jasper and Banff, with a flight back to D.C. from Calgary. Check. Kevin booked me at the Fairmont Waterfront in Vancouver for two days and booked me a 48-hour pass for the hop-on hop-off tour bus. He booked me for the Crimson Jasper for two nights, added an icefields excursion for the 3-hour trip from Jasper to Banff (making it a 10-hour trip instead of just the three hours to get from city to city). He booked me two nights at the Hotel Canoe and Suites in Banff and booked me for a 10-hour excursion to see the very popular "Mountains, Lakes, and Waterfall Tours" roundtrip offered by Brewster Transportation and Tours from Banff. Then he checked to see how I was returning back to D.C. (on a United flight from Calgary) and he booked me a bus trip from Banff to the airport in Calgary, where I would be staying at an on-site hotel. Total cost included trip coverage through TripMate, underwritten by General Global Assistance ($1,089). Including this coverage, the total invoice for all travel, including rail, insurance, lodging, and excursions, was $12,234.85. Not bad for an 11-day trip that included as much as I found during this vacation. The only glitch worth mentioning seems to be directly related to Brewster: in my printed itinerary, I was admonished that in order to take the tour from Jasper to Banff (which was to include an 8-hour tour of the icefields and the Columbia Skywalk) I needed to call 800 760 6934 "at least 48 hours in advance to reconfirm" my booking, pickup location, and time. I started calling that number on Thursday, July 2, and repeated my efforts throughout the weekend. I stayed online 15 minutes, 30 minutes, and more, and never got through. Three times I left a message asking that Brewster call me so that I could know in advance when I was to be picked up - but no one ever called me back. I left email messages with Brewster and with Kevin and no one called me back. I don't know if there was anything Kevin could have done to help. While at the Crimson Jasper the hotel staff also tried, without success, to contact Brewster. This became important because while the tour was scheduled to begin at 10 a.m., I had an 8:30 a.m. conference call. Brewster called me in the middle of that call - but left no message. My conference call ended at 9 a.m. and I was at the front desk ready to go at 9:06 a.m., when I learned the tour bus arrived at 8:45 a.m. and left without me. In my experience, Brewster's failure to respond in a timely manner to my multiple calls and requests for return calls is likely a known issue that management has chosen to accept and ignore, because it apparently does not hurt the company's profitability. Brewster is an imposing presence in Banff and Jasper. There is probably little risk that they'll see a negative income impact by shutting down their offices over the weekend, particularly on the Fourth of July weekend. Still, not being able to reach a Brewster representative when I needed one was a dark point in my escape from Washington. That bump in the road aside, however, Kevin put together an awesome cross-country trip. Tons of memories; beaucoup pictures and videos, including a summertime bear looking for a meal by the river's edge; great accommodations; great experiences; great food - even on the trains. Muchas gracias, Kevin!

    Amtrak Vacation through Railbookers was an absolute joke!! Derailment on track outside of Reno,…read moreNevada and they threw 400 people off the train in Salt Lake City and basically said figure it out, this train is being terminated, no hotel provided, no car service, nothing!! Would not recommend to anyone!! They leave you stranded and no one reaches out to you for guidance or anything, it was a joke!! Still have not heard anything from anyone about what happened to us because they obviously don't care, they just want your money

    Photos
    Amtrak Vacations - Baggage counter which never opened.

    Baggage counter which never opened.

    Amtrak Vacations - Closed ticket counter.

    Closed ticket counter.

    Amtrak Vacations - Business Class lounge in Portland

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    Business Class lounge in Portland

    Wonderland MBTA Station - Bus & Blue Line - Exhibit D: Security asleep on the job - that's Paul D.

    Wonderland MBTA Station - Bus & Blue Line

    2.9(14 reviews)
    63.6 mi

    Here today! Logan…read moreAirport employees have an option to park here and Academy Buses are contracted to shuttle them from Wonderland Station to Logan Airport. It's one of Massport bus station as well as a commuter train station. The reason I say MAYBE to recommending this business is sometimes you have no other options but to frequent this location. Logan Boston Airport contracted Academy Bus company after 2 other companies failed to provide Standard of Care Service and Failures To Meet EXPECTATIONS so they lost the contract. Being that 2 other companies lost work, the other bus companies DON'T like the "new kids" on the block so they make our jobs hard/frustrating. Allow me to explain the experiences we as "new kids" on the block encounter. The losers would not be courteous to us in the airport such as allow us to merge in, merge out, block us in while picking up or dropping off employees, blow, middle finger us and at Wonderland WE better behave ourselves otherwise they would report us to our company for the littlest misdeed. 99 percent of the time it's innocent/a misunderstanding but our company would get on us because Massport has the power to ban our company outta there which with enough documentation could cause Academy the contract. Let me tell the people on my platform something, EVERYTHING has a domino effect whether good or bad. One thing I know for sure, when Lady Karma comes to collect/pay out YA ASS BETTER BE LIVING RIGHT. Here's what happened to me, I keep saying I DON'T BE MAKING THESE THINGS UP! I was new on the shift assignment, I pulled up and the company "security guard/supervisor" was blocking the section we are allotted to pickup/drop off. Now because I'm customer service oriented, ESPECIALLY being an Elite Yelper/blogger/complainer/enthusiast/secret shopper, I'm not a hypocrite when it comes to handling my business and providing my customers with the best customer experience I can. It's raining this particular night and PAUL D with ACADEMY BUS was blocking where we drivers/face of the company need to do our job DROP and PICK simple. I promise on my deceased dog Braylon (oh how I miss my bestfriend), I didn't know he's been behaving this stupidly prior to my joining the company. I innocently asked him a very valid question "Paul, you know your in the way, we pickup here?" Paul: "I know, pull in behind me!" Just as we're talking, another one of our buses comes to drop off and because we know the Masstransit guys get irate with us, she innocently pulls in and leaves her tail swing out, she didn't want to pull up further because ITS NOT OUR DESIGNATED SECTION. As she's unloading, a Masstransport bus arrives WE'VE literally sandwiched him and his passengers in, those passengers who more than likely worked 2 jobs an average of 16 hour work day, wanna get off da dam bus! Here the "New Kids" on the preventing from SAFETY letting him SAFELY letting his passengers off the bus. HERE IS THE SITUATION I'm talking about! Paul goes over to the driver and gets on her because she should have pulled all the way up along side the curb to drop off. Never minding WE have been warned KEEP OUTTA Masstransport way! Same night, it starts raining and passengers are forced to load the buses in the rain because Paul D, in his ego refuses to move his van somewhere/anywhere else, ITS A BUS RAMP dude! Ok, from what Mike Smith (terminal manager) told me, the Government Contract required the company to hire Paul D to "Supervise the drivers", be "Security detail" and be available for the airport employees because the crime rate is HIGH at the Wonderland MBTA Station. When I'm staged waiting on my passengers, I stand at my bus door, twice I was harassed/solicited all while Paul D was sleeping in the van/in plane site! One night a stocky, highly intoxicated Colombian dude (probably American Most Wanted)with a backpack tried to solicit/ harassed me, an employee got his car broken another lady lost her keys and tried to wake Paul up and report the incident but she couldn't because Paul was catch up on his beauty sleep. The Colombian guy thought about my rejection and waited on my return, I wasn't standing outside on his return but was dropping off 3 ladies and he approached them as they were exiting my bus. Where was Paul D on each of these several incidents? Sleeping in the van/in the way/in the bus loading zone after working his other job, he was exhausted. I know Paul's job ego went and tattled on me because I ignored him because he's a bonafide IDIOT. How can I have an intelligent conversation with an idiot? How can someone that doesn't respect/do his own job/respect others ESPECIALLY an employee that makes the company money tell me my tie is crooked? Be respectful and you'll get respect. No I do not recommend this Boston Station because it's dangerous and Massachusetts does not have a concealed hand gun law, you better watch your surroundings here and don't look for Paul to assist. Here today! Gone tomorrow!

    One of the most convoluted t stations you've ever seen. Difficult to leave and difficult to get on…read morethe right side of the tracks somehow? I use this station regularly, have grown up using either Boston or New York subways so I'm no novice and still somehow have trouble leaving without getting lost inside because the signs don't make sense and you keep ending up at the garage. Like all I want is a clear main entrance and exit which seems to be the one at the top with the restaurants but unfortunately adding the garage as connected, while very nice for those parking, makes this a very bizarrely "organized" station. Giving it good ratings because it's conveniently near some great restaurants seems unfair bc by that standard, boylston st is nice lol but it is clean

    Photos
    Wonderland MBTA Station - Bus & Blue Line - What exhibit am I on? E, F, G, X, Y, Z? I am NOT a liar!

    What exhibit am I on? E, F, G, X, Y, Z? I am NOT a liar!

    Wonderland MBTA Station - Bus & Blue Line - Quiet at night.

    Quiet at night.

    Wonderland MBTA Station - Bus & Blue Line

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    Pawtucket Central Falls Train Station - Bicycle parking near bus stop

    Pawtucket Central Falls Train Station

    5.0(2 reviews)
    59.4 mi

    Took a trip into Boston and parked at this location where there is no fee. Several bus routes also…read morestop at this train station. Boston (in) bound tracks are on the parking lot side of the station. Providence (out) bound tracks are accessed using the pedestrian overpass. This is a fully 'outside' station so dress for the weather. Purchase tickets on the train. Temporary bathrooms and portajohns are currently available for customer use while a permenant bathroom facility is constructed. A metal fence seperates parking from the station and buses. Walk toward the left side of the fence, near the bathrooms, to enter. Bicycle parking is located by the bus stops. The station is in good condition. A few restaurants, bars and visitor info center are within a 15 minute walk of the station. Check the MBTA website for schedules, routes, prices and delays.

    I use this station a lot to head to Boston and I deeply enjoy it. It's nice and spacious, there's…read moretons of parking, since they made the second parking lot, there's camera everywhere not sure if they work but love that being there. They have bus stops here as well, and places to leave your bikes. I see patrol coming around often. They do have porter potties which I don't like but it will do when you have no choice. You can get dropped off or drive in and leave your car. It's much nicer and so much closer with it being located in Pawt/CF.

    Photos
    Pawtucket Central Falls Train Station - Outbound side (to Boston) closest to parking. Sky bridge to inbound trains

    Outbound side (to Boston) closest to parking. Sky bridge to inbound trains

    Pawtucket Central Falls Train Station - Buses stop at train station. Good amount of parking.

    Buses stop at train station. Good amount of parking.

    Pawtucket Central Falls Train Station - View of tracks from pedestrian overpass

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    View of tracks from pedestrian overpass

    CapeFLYER - trains - Updated September 2026

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