I have been a patient of Dr. Masterpol's for years and am updating my previous review because it's…read morestill the best dermatology center I have been to. Dr. Masterpol is so kind, calming and professional. She always takes the time to listen to my concerns. I had to have a cancerous growth removed many years ago and I knew I was getting the best care. My Mom and my aunt now drive over 45 minutes to see her after my hearing about my experiences. I myself was referred to her by friends who are also still longtime patients. She is a lovely human being and her staff are all kind, dedicated and supportive. I appreciate them also working with me to find the right skincare products for my skin and making sure nothing is wrong. I wouldn't go anywhere else!

Dr. Tzur is the worst. Do not go here. You have been warned . dishonest & poorly trained staff…read moreleaving you feeling like you've been swindled . Better off going to a medspa or plastic surgeon.

We could not see a doctor for my teenager with heavy acne despite having made the appointment weeks…read morein advance. So they assigned the nurse practitioner Kate Mc Cabe who looks like she is right out of school and honestly knew less than my son whom had done his extensive research. She insisted on a lotion, rather than the Accutane saying if the lotion does not work, we will prescribe the accutane. 7 weeks later, I go back to the office to get the accutane prescription as his acne had got worst, and I explained that it was creating anxiety and stress for my son and the family. She said we had to make a new appointment to get the prescription, which obviously was their plan all along so they can charge us another $50 co-payment and invoice a fortune to our insurrance. I would stay away from this scam dermatologist obviously abusing the system.

Switched dermatologist and went for the first time a few weeks ago and loved Vanna. She was so…read morethorough and very pleasant.

Dr. Greco is a wonderful doctor who is warm and empathetic. She was absolutely lovely with my son…read moreand even though we were there for medical reasons, it was just a such a warm and pleasant experience. Equally kind and welcoming are her staff; it's very evident that this office has a culture of compassion and care. The receptionist was so nice from the original appointment setting to meeting in person and the nurse, Veronica, was friendly and kind. I wouldn't think twice about returning to see Dr. Greco for myself and am grateful I found her.

Dr Greco is a true professional and knowledgeable in her area she is a true expert…read moreThorough, down to earth, caring. Has a great staff and how to sequence the whole visit so that it is productive for all

Dr. O'Brien and his staff are the best. A lady named Wanda helps get everyone an appointment and…read moreanother lady named Dora makes sure everyone is happy. The other doc's are great and the staff is so helpful. My whole family and my mom have been to the office from a rash to acne to my mom with a terrible skin cancer. I would tell anyone that I like to pay them a visit for a dermatoloy issue, they are truly a caring group!

Dr Donald J Grande is simply the best Dermatological Mohs surgeon in the Boston area, and, quite…read morefrankly, perhaps in the world. He is an artist with his closures and rarely are any scars visible even on complex facial procedures. There aren't enough stars to put by his name. Go to him you won't be sorry.

I've been coming here for about 10 years but no more after today's visit (Stoneham on 10/17). It…read morewasn't so bad when O'Brien was there but now that she's gone and Pham took over, I'm done. My annual skin checks are rushed through. Pham made me feel like crap telling me I'm breaking out "all over" when I have two pinhole size pimples on my face and one on my back. My acne breakouts were a huge issue in high school but it's been under control most of my adulthood. I have cheek scarring so I know a thing or two about breaking out all over. This most certainly was not the case today. She just has a terrible bedside manner. Like calling my breasts "folds" when I asked her to check out a fluid filling sac underneath one of them. And I'm not crazy about stripping down in front of a window with two vertical blind slats missing. Her assurance of nobody being able to see in because the windows are tinted didn't bode well with me. And that particular room has been like that for a year?! I mean come on with this place. I would heavily consider looking elsewhere before you visit this place. I know I am moving forward.

If you don't want to waste your time or lose your sanity, do NOT come to this office. This has been…read moreby far the most unprofessional and frustrating medical experience I've ever had. The staff is completely unprofessional and disorganized They will give you different information every single time you speak to them. They made me change my primary care provider to someone in their network so they could "accept" my insurance. I waited over a month to see the new provider, followed every step they told me to -- including getting a specific referral to the dermatologist they named in their office. I got the referral they asked, scheduled the appointmet and even went to the office in person a week before the appointment, and the front desk confirmed that my appointment was all set. Then, the day before my appointment, they called me saying they actually don't accept my insurance even after submitting the treatment plan themselves. When I asked for a letter stating that, they refused to provide one. I've wasted three months in this ridiculous back-and-forth because of their incompetence and lack of professionalism. The front desk (especially Jady) was incredibly rude, dismissive, and unhelpful. Every interaction left me more frustrated. This place is a complete disaster from start to finish. If you're dealing with any condition that already affects your mental or emotional well-being, I strongly recommend avoiding this place. They will only add unnecessary stress and frustration.

I will never set foot inside this doctor's office again. I had waited over 6 months to get an…read moreappointment. When making the appointment, I didn't feel like I needed to divulge all the reasons why I'm coming to see a doctor to a RECEPTIONIST, so I said I'd like to speak to her about some dermatitis. When I finally had my appointment today, the office assistant was quite adamant that I could only speak to her about the ONE thing I came to speak to her about because they had only allotted enough time for that. So, the doctor just absolutely refused to talk to me about ANYTHING else. It was a serious mind-fuck. Isn't a dermatologist supposed to check your moles or something as part of a routine visit? I felt completely rushed and disrespected - it really ruined my day. And the worst part is that they were so nice and pleasant about the whole thing. I get it. Doctors get paid for procedures they do, not to listen to you complain about how you don't like your complexion. This one will probably be more interested in me when I'm 40 and wanting Botox or skin resurfacing or whatever the fck the bored housewives of Arlington get for their bdays. This was a real disappointment. After reading reviews about a doctor who listens, I experienced something altogether different.

Dr Hirsch does not strike me as the type of Doctor you select for a "routine visit". The woman is…read morerenowned for cosmetic and laser dermatology, which is why I waited for an appointment. In my case, I decided to see Dr. Hirsch for laser hair removal and a general consult about what daily facial skin regimen would be best for me. The woman is adorable. She is full of energy and possesses a staggering wit. More importantly, she is devastatingly blunt. If what you want is unrealistic, she is going to tell you, and I think that is an extremely important characteristic for someone in her field. Luckily, my expectations were feasible, and after a thorough chat about my skin and what over the counter products I could use to keep me looking younger longer (which, although admittedly rather expensive, have been working like a charm!), I was ushered out to schedule the actual appointment for my procedure. The ensuing appointment was just as great as the consult. I am sure I looked slightly nutty in protective eyewear (lasers are bright!), a medical gown, and a hair cap. Yet somehow, Dr Hirsch put me at ease. She even gave me a stuffed animal to hold on to during the procedure. The day after the procedure I was surprised by how red the treated areas looked. It was a little scary! I called the office and the office manager took my information. Soon after, Dr. Hirsch rang my phone and walked me through my concerns. The redness was normal, but she was never condescending, and she even called me each day for 2 days thereafter, just to make sure I was doing well! And the results of the procedure?.... SO GREAT!! I will definitely consult Dr. Hirsch for all of my dermatology and cosmetic concerns in the future.

I was really apprehensive about getting electrolysis but only because I have a low threshold for…read morepain & I'm a bit of a wimp. But I had heard great things about Winchester Electrology & Laser and I was finally committed to the idea of getting rid of my unwanted eyebrow hair forever. (And because you can't use laser that close to your eyes...electrolysis seemed like the only logical alternative. I was so ready to retire from my lifetime of plucking & preening!) Paula is wonderful - not only is she knowledgeable but she's kind, patient & always fun to talk to. On my first visit, she took the time to explain the whole process to me & what kind of timeline we were probably looking at. She could sense I was a little nervous when I asked her how much it would hurt. So she sweetly offered to do a quick trial session just so I could see if I thought it was something I could handle. (I could!) It's definitely a commitment but one that is so worthwhile. To be freed from my tweezers has been blissful. Now I have beautifully shaped eyebrows that I never have to worry about. I'm at the point in the process where I only go in for an occasional touch up...but eventually even that won't be necessary. Very happy!

Laurel is so sweet! I originally came in for electrolysis for my sideburns, but she took a look and…read morerecommended laser, and im SO glad I did it instead. It was quick, i was in and out in 15 minutes. Usually my sideburns grow back in 3 days after waxing, but it's been 2 weeks since my first laser session and NOTHING has grown back yet. Super effective!