Laurel is so sweet! I originally came in for electrolysis for my sideburns, but she took a look and recommended laser, and im SO glad I did it instead. It was quick, i was in and out in 15 minutes. Usually my sideburns grow back in 3 days after waxing, but it's been 2 weeks since my first laser session and NOTHING has grown back yet. Super effective! read more

Very nice place. Carol is friendly and super competent. If you book a 15 minute appointment and they only use 10 minutes. They only charge you for 10 minutes which is not my experience elsewhere. read more

PAULA IS HANDS DOWN THE BEST PERSON TO GO TO FOR ANY LASER!!! As someone who has had laser before I chose the places based on some reviews, but mostly price. Spoiler alert, not a good experience or results. As with anything in life some things just require advanced skills and knowledge, which is what sets Paula apart! Above all: I've NEVER felt uncomfortable or awkward once, and I used to almost cry from anxiety before Brazilians. She listens to your requests, is respectful, and makes sure you are completely in love with results. 10000/10 read more

I've been thinking of getting laser hair removal for a while. I finally started doing some research and, although it was further away than other places, I chose Paula. She answered all my questions and addressed any concerns. She gave me suggestions and was very patient and knowledgeable. I am very happy I chose Winchester Electrology & Laser Center. Paula was even better than expected. Some areas of the body are more intimate than others and she put me at ease and made me feel very comfortable. She was honest, thorough and efficient. I highly recommend Paula! read more

I have been receiving services at Winchester Electrology for nearly three months now. Things were fine up until today when I had to call to reschedule my appointment. I had called twice two days prior to reschedule however, something was wrong with their phone and they were unable to hear me. I also attempted to reschedule using the confirmation email that I received when my appointment was booked, but received the message that the appt was not booked using the website (I booked in person) so I was unable to manage the booking. The owner, Paula had a terrible attitude, was laughing and scoffing while I was speaking with her. She was saying to me, "you need to do this and you need to do that" and said "no one else has had an issue" when I told her that her phone was continuing to cut in/out. I have also been flexible when they have had to reschedule my appt, when they wanted me to see someone else other than my regular electrologist, or when they're running behind. For me, as a paying customer I will not tolerate the way that Paula was speaking to me this morning. I will go elsewhere. read more

I highly recommend Winchester Electrology & Laser Center! I have been seeing Paula for laser hair removal for years. Aside from doing an excellent job, she is also incredibly kind and patient. Laser hair removal can be an awkward process but not with Paula! She is always accommodating and willing to work with my schedule. I have referred many friends to her and all of them have been thrilled with their results. I can't recommend Paula enough! read more

I'd highly recommend Winchester Laser Center and Paula's services. Paula is approachable, kind, and very professional. Her techniques are extremely effective and she does a great job of making you feel comfortable and informed during appointments. read more

Great laser experience with Paula! She is knowledgeable, patient, accommodating, & straightforward about expectations, results, prices. She doesn't try to get you to do more areas for her monetary benefit if it is not truly beneficial for you, which I highly respect and not something you find everywhere. I did multiple consultations at different places before starting my laser hair removal journey and felt the most comfortable to proceed with Paula. I couldn't be happier that I did. After 5 sessions only, I saw AMAZING results!! read more

I was really apprehensive about getting electrolysis but only because I have a low threshold for pain & I'm a bit of a wimp. But I had heard great things about Winchester Electrology & Laser and I was finally committed to the idea of getting rid of my unwanted eyebrow hair forever. (And because you can't use laser that close to your eyes...electrolysis seemed like the only logical alternative. I was so ready to retire from my lifetime of plucking & preening!) Paula is wonderful - not only is she knowledgeable but she's kind, patient & always fun to talk to. On my first visit, she took the time to explain the whole process to me & what kind of timeline we were probably looking at. She could sense I was a little nervous when I asked her how much it would hurt. So she sweetly offered to do a quick trial session just so I could see if I thought it was something I could handle. (I could!) It's definitely a commitment but one that is so worthwhile. To be freed from my tweezers has been blissful. Now I have beautifully shaped eyebrows that I never have to worry about. I'm at the point in the process where I only go in for an occasional touch up...but eventually even that won't be necessary. Very happy! read more

I had laser hair removal done on my legs with Paula, and the results are amazing! I haven't shaved for months and all my razor bumps have disappeared. My legs feel baby soft and I feel like this was worth every penny I spent because I never have to shave again. I have coarse black hair and fair skin. I had so much hair on my legs that the hair would be visible under the skin even if I had recently shaved. After 5 laser sessions, I'm officially hair-free and I'm so excited that I can wear a skirt anytime. I decided to choose this place after reading some excellent reviews about Paula! The reviews are so true! Paula is an amazing person! She's very knowledgable, so easy to talk to, and very flexible with scheduling. When I called her for the first time, she scheduled a free consultation on the same day. She examined my legs, she took her time to explain the procedure, and gave me a very affordable deal compared to other places. It is obvious that she loves what she does and she cares about her patients a lot. She goes above and beyond to make her patients feel comfortable and the experience less painful. My sessions went like a breeze, hardly felt any pain. Also, her work is meticulous and detail-oriented. She makes sure to cover all the area which is very important for hair removal. I plan to have other procedures done in future and I would definitely see Paula again. She's the only one I can trust! read more

I have been having treatments with Paula for well over a year now and she is excellent. I started out with a laser hair removal package for my lower legs, bikini line, and underarms. I was a little nervous going in at first, but Paula is very comforting and knowledgeable which helped a lot. I chose this laser place over one of the various chains in the area because I wanted my treatment to be more personalized. At a chain, you will likely see different professionals every time, and with so many treatments coming in and out, I just didn't trust them to do a good enough job. I would highly recommend Winchester Laser to anyone in the area. After 8 treatments of laser, I now go in for electrolysis on my lip and eyebrows about once a month. For electrolysis, I have had treatments done by both Paula and her colleague and both are outstanding. read more

I had the absolute best experience here. I have PCOS, and I've done both electrolysis and laser other places. Recently, my face had been getting really, really bad. Now, I know my results are not normal, but I had an 80% reduction after my first treatment. I only ended up going like 4 times and now I'm on maintenance. Paula is very honest, and knowledgeable. I initially thought I needed electrolysis because laser didn't work before, and I'm so glad she talked me out of it. I couldn't be happier with my results! read more

Awesome service! One of the few places in the metro area that does electrolysis as well as laser. I am a dark skinned woman and wanted to ensure that I found a place experienced with laser hair removal for darker skin and that also had the option for electrolysis so I could figure out what worked best for me. I am not fond of the Mass General dermatology offices. This was a great choice. They are super knowledgeable, personable and accommodating. I live in Boston proper and don't have a car, but well worth the hike. read more

Totally would recommend this place. The woman are wonderful and make you feel very comfortable. And they know how to remove your unwanted hair. Its clean and cozy..... Hair sprouts in most mysterious ways And in unwanted places; In cracks and crevices it plays, In erstwhile hairless spaces. Like up the nose and in the ears And even on the shoulder; Yet from the head it disappears The more that one grows older. -anonymous read more

This place is amazing. Paula is wonderful, skilled and caring. It is like a therapy session along with my hair removal every time! She's so accommodating and helpful. I look forward to my appointments and fully trust her expertise. The results have been incredible for me and made me feel great. Best experience! read more

Paula is spectacular! She's extremely honest about what she feels the odds will be for your success as everyone's experience will be different, and she goes out of her way to try to accommodate your schedule. My laser hair treatments were so amazing that I don't even own a razor anymore. read more

I've been having treatments done with Paula for the past few months now and she is the best! She is easy to talk to and makes you feel comfortable the second you walk in. She is quick to respond to any question i have via text which makes the whole process that much smoother. You will be so happy with the results after this process--i still have more and cannot rave enough about it. Paula is definitely a true professional in her field and i highly recommend her for all of your laser needs. read more

I have been battling facial hair for many many years and I finally decided that I had to put the tweezers aside and get serious. From my extensive research, I was pretty sure that I would need both laser and electrolysis, because although laser may be fast, it is clear that certain hairs that are blond/gray or dark hairs that have blond/gray roots, cannot be removed with laser. So in putting together the arsenal for the war on my facial hair, I knew that I needed the aerial bombing widespread mass destruction effect that laser would provide, but also the focused sniper-like hits that only electrolysis can provide. However, most hair removal centers either do one or the other, not both, and so the people that run those places will tell you as they told me, "Oh, electrolysis is the best, you don't need laser" or conversely, "Oh, laser is the best, you don't need electrolysis" - all without ever even seeing my particular hair pattern! I knew that these places were just trying to sell what they had to sell, without thought to actual outcome. This was troubling to me to say the least. So then, happily, one magical day, I discovered online, Winchester Electrology & Laser - thanks to the reviews on YELP and the informative and comprehensive website, I emailed Paula and got an appointment for the next week. I never told Paula that I thought I needed both hair removal processes. On our first appointment, she carefully examined my hair and she confirmed my self-internet-diagnosis, that I had both types of hair, dark hair that would respond to laser but also the blond/gray hair that could only be eradicated by electrolysis. I think that many women have similar hair growth scenarios to me, and should beware of laser-only or electrolysis-only centers. I have been working with Paula for a while now, and I am thrilled. Some of the sessions we have are electrolysis only, some include laser. Paula is friendly and accessible. The office is warm and welcoming, with a home-like feel yet obviously professional and spotless. I highly recommend Winchester Electrology & Laser and I am happy to report that I have set my tweezers aside for good! read more

Paula was incredible - she's so calm and I was so anxious about the whole process. She made me relax and I just chatted my way through it and it was over so quick! Couldn't recommend it more !! Thank you! read more

I agree with many of these positive reviews when it comes to the quality of her work....it is excellent. I will say that none of that seems to matter if hou are a small fry needing a quick appointment. I do feel Paula favors customers based on service needed and perbaps the cost of service. I can't get an appointment every time I try. I am sure if i needed laser or a high end $ appointment, i wouldn't have any issues. read more

I have been going to Paula for eyebrow electrology for about a year now. When I first met her, my eyebrows were a mess, but now, Paula has made them look perfect. Paula is very talented and I can't believe how awesome my eyebrows look now. I went from having wax almost every 2 weeks (taking risks on how the shape is going to look) to now, barely any hair grows anymore and the shape is awesome! Paula knows I am very picky and a perfectionist about my eyebrows, but she continues to take her time and listen to me. She is flexible and works long days, and stays late for me due to schedule conflicts. I can't thank her enough for making my eyebrows something that I do not have to worry about! Thanks Paula :) read more

Paula is very sweet .. Makes you feel comfortable ..look at her Yelp ratings she is the best in the area ... happy to be her client

I just finished a series of laser hair treatments on my legs and the results are amazing! I barely have to shave, which saves so much time. Paula made me incredibly comfortable throughout the process and was very accommodating with scheduling my appointments on the weekends. read more

I have been a client of Paula's for quite some time and I will refer people there all day long. The space is comfortable, private and immaculately clean (huge plus)! Paula will instantly put you at ease. To me, this is no easy job considering that I've been pretty ummmm...exposed...during these sessions. I have never once felt uncomfortable. Paula is the ultimate professional and will explain every little thing to you. And trust me, I have asked EVERY LITTLE THING. Not only is she knowledgeable, but she's incredibly honest. She has never tried to upsell me from electrolysis to laser and has been able to explain why one works on certain areas over the other. Oh...and she won't break the bank. What's not to love? I owe the last couple of razor/wax free summers to Paula. If you're thinking of laser...think no more. This is where you need to go. read more

I've gone to Paula a few times now- so far so good. I still have more sessions for laser hair removal, but it seems to be working. She's friendly and knowledgeable about what procedures work where / how many sessions it takes etc. (like electrolysis will work better for my eyebrows than laser since you can't use lasers near the eyes). I've tried another place (see my reviews) and this is a MUCH better experience for laser hair removal. read more

I'm a new client, and I'm really happy with the service. Paula is so nice and knowledgeable, and helped me understand the process and which method (laser or electrology) will work best for me on which area. read more

I did six sessions of laser here, ending six months ago. The results have been great. "Life-changing" is probably not an understatement. Paula was always professional and caring. I highly recommend her. read more

I've been going to Paula for over a year now. She is amazing, kind, knowledgeable and gentle. Her expertise and demeanor puts you at ease from the get go. This has been one of the best investments I've ever made and thanks to Paula i no longer wax and have thrown the razors away! She is reasonably priced and very fair!! Great place ... I highly recommend! read more

Paula was always prompt and professional. Unfortunately, months after my last treatment I noticed several patches of hair growing in that were clearly missed during my sessions. Needless to say, I was less than thrilled. As for my other treatments, the goal was hair reduction, in which the hair will obviously grow back but decrease the frequency of shaving. I'm happy with those results. But when the goal was hair removal, I expected all the hair to be removed and not to be left with awkward patches, especially for the price I paid. read more

I had been thinking about getting laser hair removal for years, but put it off because I felt like I never had the time to commit to the process. I heard about Winchester Electrology & Laser from a friend who had a great experience with Paula and so, after putting it off for a long time, I called and made my first appointment. I met with Paula (she was so flexible with her time and made sure to schedule me at a convenient time for me around my work/family commitments) and she patiently and knowledgeably answered every question I had and made me feel very comfortable from the start. She is always on time for our appointments which I appreciate so much! My only regret is that I didn't call Paula years ago!! read more

This place and Paula are amazing!! From the second I asked for a quote via Yelp she has been extremely responsive (pretty much instantaneous response time by text or phone), helpful, understanding, and clearly very expert in her field. Paula is warm/friendly, efficient, and empathetic. She answers all my questions thoroughly, provides documentation/instruction sheets that are really helpful resources, and she is accommodating for my crazy work and travel schedule. The location is great with easy free parking, and the office is clean and comfortable. I'm halfway through my prescribed treatments and I could NOT be happier with the results. I have been to other practices on the same areas for the last couple years and have not gotten as good of treatment or outcomes as I have with Paula. I almost gave up on laser hair removal before I found her, and now I'm an advocate again. She's the real deal, and a good, nice person. Highly highly recommend. read more

The best place to have hair removal. The studio is clean and cozy and the staff are knowledgeable and comforting. The prices are also amazing. Would recommend to any and everyone. read more

I have been going to see Paula for years. She is friendly and offers fantastic service. I have laser and electrolysis done over the years. I still go for some clean up work and she is friendly and helpful. I have referred many friends and family to her over the years. read more

I have been seeing Dora for electrolysis for 10 months and I have gotten great results. Dora is kind, compassionate, and very knowledgeable. I always look forward to my treatments. read more

Dear Yelpers, If you're like me, you are searching places like Groupon and LivingSocial for big letters screaming "LASER HAIR REMOVAL THAT IS INSANELY CHEAP". I certainly did and I was stupid enough to actually buy one for laser hair removal. After having no success, and dealing with the self confidence issues that came with facial hair--I finally realized that certain things shouldn't come with a bargain price tag because you really get what you pay for. When I went to my consultation with Paula, she was honest, professional and up front about how long it would take. Needless to say, I can not speak higher of Paula and Rebekah. I can't tell you what a difference their services have made in my life. I never realized how much time I've spent hiding my face until I started going to Winchester Electrology. Really and truly worth every penny. Not to mention I always feel like family when I visit and I find myself looking forward to seeing Paula and chatting while she works. I've been seeing her for close to a year now (if not more?) and I love it. read more

I spent forever researching places for laser hair removal on my legs, bikini, and arms. It's an investment, so you want to make sure you choose wisely. The main reason I decided on Winchester Electrology & Laser Center was because of all the rave reviews of Paula and her work. Now after just finishing my 5th session, I can officially say they were true! Paula is a consummate professional. She makes you feel comfortable and relaxed. I always looked forward to catching-up with her during my appointments. Her prices are reasonable and she was always accommodating for scheduling convenient appointment times. You will be so happy with the results --- honestly, I wish I had done this years ago!!!!!! read more

The center is small and cozy, and Paula is incredibly professional. She makes you feel at ease (even if you're getting a very awkward area lasered). She is also very prompt - I never had to wait for her to be ready. I live about an hour away and usually hate going that far from the house but I had a great experience and I highly recommend Winchester Laser to anyone interested in laser hair removal - it's worth the drive! read more

I'm a 42 year old male and have been frustrated with back and neck hair for years. The hair on the back of my neck grows fast and has been difficult to trim by myself and do a good job. It's inconvenient/expensive to have it cleaned up regularly by a barber as well. Even just from the process of trimming it, and especially if I would wear shirts with a collar, some hairs would get ingrown. It would get painful and ugly, I'd inevitably try to dig the hair out, and then it would bleed with the collar further irritating it. I also had patchy, thick black hairs on my back and shoulders. I hated how these grew randomly and how they looked against my lighter skin. I read about laser hair removal and then was told by a colleague that I should go to Winchester Electrology if I wanted to try it. I immediately liked Paula and her staff. Everyone was friendly and professional. Her space is quaint and clean, and her chairs and equipment are excellent. She is very thorough, highly experienced and makes the process easy and comfortable. We started on the back of my neck and after the first treatment, the hair was reduced so drastically it was amazing. It really worked well for me from the very first treatment. We continued to treat the back of my neck and moved to the front as well, then the shoulders and the back. The back of my neck is clean now, as I wish it had been all of my life. I don't get ingrown hairs there at all anymore and don't feel self conscious in line anymore if people are right behind me that they see the wolf man effect or nasty ingrown bumps with white heads or dried blood. It is just smooth and normal and I look healthier and better. My back is responding just as well. We still have a few treatments to go but I am feeling great heading into summer to take off my shirt and have a smooth and hairless back! I had to Yelp out my story to those considering laser. It has worked amazingly well for me, and I will tell you to come to Paula and her team above any other practice as the effectiveness and value are unbeatable. I couldn't be more pleased with the results!! read more

Each of the electrolygists here are incredible. They are approachable, kind, gentle, honest, and professional. Even though Paula and her team are often busy, they squeezed me in weekly for electrolysis appointments when the person I had been seeing stopped working. They sensed I was desperate, as a previous laser treatment (in my hometown of New York, not here!) left me with stimulated hair growth on my face. They put me at ease and the results have been incredible - my face is much smoother. I feel so much more confident after seeing Paula and Laurel. The treatment hurt less here than at any other electrolygist, and the prices are very good. They also will be honest with you about how long to book treatments for - I went down from 45 min to 30 after seeing improved results. If you're looking for someone trustworthy in the area, there's nobody I could recommend more. read more

I spent many years shaving, plucking, tweezing and mostly embarrassed. I would shave every single day and would have 5 o'clock shadow. When people looked in my direction, they always did a double take. The look on their faces said "Is that a guy or a girl?". My self esteem was pretty low due to the facial hair which made me look like I had a moustache and a beard. I had gone the traditional route of Electrolysis and was told it would take many years and would produce little to no improvement and cost at least four grand. A girl at work had Laser Hair Removal done and she was so happy that I decided to check it out. I found Winchester Electrology & Laser Center and have never been happier!! The price was about HALF of what I was quoted at other places and Paula is professional and courteous.This laser hair removal has changed my life so much!! People now look and smile at me. Young men even wink!! I can't believe it!! Really!! I have never been a vane person but it is so nice not to get "that second questioning look". I don't shave anymore and you can barely notice any facial hair. No more moustache or beard for me!! Very Happy!! read more