I have been a patient of Dr. Masterpol's for years and am updating my previous review because it's…read morestill the best dermatology center I have been to. Dr. Masterpol is so kind, calming and professional. She always takes the time to listen to my concerns. I had to have a cancerous growth removed many years ago and I knew I was getting the best care. My Mom and my aunt now drive over 45 minutes to see her after my hearing about my experiences. I myself was referred to her by friends who are also still longtime patients. She is a lovely human being and her staff are all kind, dedicated and supportive. I appreciate them also working with me to find the right skincare products for my skin and making sure nothing is wrong. I wouldn't go anywhere else!

Dr. Tzur is the worst. Do not go here. You have been warned . dishonest & poorly trained staff…read moreleaving you feeling like you've been swindled . Better off going to a medspa or plastic surgeon.

Really wanted to like this place, but no. Overcharged, proved it but they will not remove the fee…read more Always in a hurry to get to next patient. Waiting room tiny and packed. Go to reputable place.

I just wanted to take a moment to shine some light on Willy at the front office. As someone who…read moreworked for a medical office I know how tough it can be, often accompanied by thankless praises. Every time I come into the office, Willy is always so pleasant, professional, and welcoming to everyone. It is hard to find exceptional people who are willing to work hard these days. Please recognize Willy for his hard work, customer service, quality care, and upbeat attitude.

Dr. Capek is an incredibly skilled dermatologist and can handle any skin issue. She is also very…read moreknowledgeable about skin products and she does extensive research on products she recommends and sells. My wife and I have been going to her for over a decaxe and we both consider her to be excellent provider. The staff are also great, plenty of parking, easy access, and on time appointments.

Top notch knows her stuff! Office staff is very nice and attentive. She is a specialist in her…read morefield so have to make sure insurance covers it.

Hands down the most professional and knowledgeable group of people. I started with them in 2020 at…read moretheir previous location which is super cute. Now, three years later they have moved into a legit SPA! This place is so nice I felt like I was in a high end Miami resort. Start to finish I was dazzled by the upgrade I could not stop ogling! I will never stray from RN Esthetics. My face is my billboard and it's beautiful because of the staff at RN! I love it here and the new location is a majorly cool bonus!

It has taken me some time to write my review. I am still getting over the shock and the…read moreembarrassment of being the victim of blatant discrimination. This facility in Newburyport apparently does not like men and one nurse there- Erin Froio seems to make it her duty to deny services to those particular men that she does not like. I sadly ended up on that list. To add insult to injury Erin also lied about the cost of my suggested treatments... she wrote the price down on a piece of paper and then in her belated treatment email (which I had to ask for twice) she changed the cost of the treatments. The initial $325 per 30 minutes.. was now $400 per 30 minutes!. I was "all in" in spite of Erins coolness towards me- to have some skin tags and some benign lesions removed from my neck area. I had also just seen a VA dermatologist however they consider this cosmetic and they will not treat them ... ie remove them. Many dermatologists in the community will not do these procedures because insurances do not cover the costs. This is precisely why companies like RN Esthetics are common and they are busy!!! Erin knows this too! I prudently booked the "skin tag neck area removal" ( Thermoclear) appointment and booked a full hour so that the RN who specializes in this treatment would have ample time to get them all!!! I was told by Erin that the nurse was excellent and that she uses a laser on the bumps that dries them out. I was excited and eager to finally have these barnacles removed. The cost quoted was $325 per 30 minutes..... so $650 total but they would deduct the $275 which I initially paid for my initial intake and assessment appointment with the nurse Erin Froio. I was ready to pay the new cost of $375 and I felt this was reasonable. I also sent Erin an email and pointed out the discrepancy in the treatment costs... she never responded. On the day of my treatment I was so excited and eager to finally get this done. To greet the summer with these bumps gone! It was embarrassing to share this less than pretty part of my body with these folks but thats life and we all have those areas that we want to improve. My appointment was at 5 pm in Newburyport for the skin tags removal. A little after noon time on the same day 7/8/2026 a soft spoken woman called me (NOT ERIN! ) from the Newburyport clinic. She informed me that my appointment was cancelled and that I needed to go see a dermatologist... that they were not going to do my treatment. I was upset as anyone would be! As a RN myself (35 plus years!) and a senior and a disabled veteran who served my country honorably- I am still disgusted by this entire ordeal. RN Esthetics pretends to be a caring business who wants to help in the community but this is not the case. Do NOT trust them... especially Erin Froio -she is disingenuous and her assessment skills are pitiful. She did not even take the time... with a light source and a magnifier to really assess the areas that I had concerns about.... something every nurse should do !! The blinds were down in their exam room! Crazy! Dont waste your time and money.... STAY CLEAR OF RN PATHETICS!! DO NOT BOOK WITH ERIN FROIO... YOU WILL REGRET IT. MEN... STAY AWAY... THEY DONT WANT US THERE!! LASTLY... ERIN NEEDS TO GO BACK TO WORKING WITH THE CADAVERS ( she is cadaver certified)..... God knows she is not good with the living!! I intend to let every agency know about this fiasco.... including the Dept of Veteran Affairs.. the better business bureau and the Massachusetts RN board as well. RN PATHETICS MESSED WITH THE WRONG VETERAN! There are many great companies out there.... RN PATHETICS is not one of them!! Lastly, I complained and shared my story with their customer care... they said a manager would be calling me that day.... that has DID NOT happen!. So much for caring about customers ! The best part of RN Pathetics was Kelsie and of course discovering before they got their hands on me that this company is NOT a good one. I am so thankful they showed their true colors before they had me in their clutches!!! BUYER BEWARE!!

Genie is an absolute magic worker. Honest, smart, and incredible talented. One of the only people…read moreI'll let stick needles near my eyeballs lol.

After going for years I would never go back. Botox and neurotoxin risks should be fully explained…read moreto the patient. The patient should be made aware of the black box warning at each visit. Botox and similar neurotoxins should be only injected at approved sites and the amount should be discussed at every visit. Toxin spreads and the higher the dosage the more likely you are to suffer Botox poisoning or botolism. Ask for informed consent, ask for the black box warning read all you can about side effects. Injector skill matters BUT Botox and other neurotoxins spread regardless of who the injector is.

I was prescribed a minoxidil topical solution from this office, and it caused a significant…read moreallergic reaction on my scalp. Despite this, both the dermatologist and the medical assistants insisted that the reaction could not have been caused by the product and advised me to resume using it once the irritation cleared. I followed their instructions, and as soon as I reapplied the solution, my scalp broke out in the exact same reaction the very next day. Even after experiencing two identical reactions within four weeks--each occurring immediately after using the topical--everyone I spoke with continued to dismiss the obvious connection and suggested the cause was something else I was doing. It is extremely clear that the reaction was caused by the product they prescribed, yet throughout every conversation, the staff didn't to acknowledge this possibility. The unwillingness to take my concerns seriously was very frustrating.

I have been going here for several years now. Dr. Higham is the best! She is kind, caring,…read moreprofessional, and thorough. She doesn't make you feel funny being naked, because she peeks at parts of your skin as she does the examination. She listens and explains everything. It was very easy to book my first appointment. My annual appointment is done upon checkout. Everyone there is professional and friendly.

I've gotten a variety of treatments here and I love everyone! Today I had Frankie for a hydrafacial…read moreand dermaplaning and my face looks amazing! She does the treatment so effortlessly and I'm able to just chat and relax. She also gives you a blanket and a roll under your legs for an extra comfy vibe :) Highly recommend!

The team here is so kind and thoughtful. I have been shopping and researching lasers for a while…read moreand called around to a number of places. RN Esthetics provided me the information I was looking for and did not bombard me with spam sales calls. They gave me space to thoughtfully make my decision. During my consultation we discussed my goals, answered all my questions, and I left feeling confident with my decision. I'm looking forward to booking the laser session.

I went to see Dr. Petropoulos for a certain type of procedure she offers on her website. When I…read moremade the appt, I told the receptionist what procedure I was interested in. When I got to the office, I was in the waiting room waiting for my appt and several of the girls were whispering about a client that was there in an exam room. I could clearly here what they were saying and I thought it was very unprofessional and not kind, honestly. Once I was able to talk to someone, I was told that they no longer do the procedure that I was interested in and that they haven't done it in a very long time. Not cool. Anywho, I listened to their pitch about all the other products they sell and procedures they do and then it's time to meet the doctor. The doctor told me that my face could be offensive to people because I have a natural frown. She even went so far as to tell me that I could probably have better relationships with people if I let her fix my frown. Needless to say, I will not be going back nor will I be recommending this office to anyone. That office really needs to work on their delivery.

The doctor was fine, the women at the front desk are so unorganized and unprofessional, that my…read moresister and I will never go back.