I was prescribed a minoxidil topical solution from this office, and it caused a significant allergic reaction on my scalp. Despite this, both the dermatologist and the medical assistants insisted that the reaction could not have been caused by the product and advised me to resume using it once the irritation cleared. I followed their instructions, and as soon as I reapplied the solution, my scalp broke out in the exact same reaction the very next day. Even after experiencing two identical reactions within four weeks--each occurring immediately after using the topical--everyone I spoke with continued to dismiss the obvious connection and suggested the cause was something else I was doing. It is extremely clear that the reaction was caused by the product they prescribed, yet throughout every conversation, the staff didn't to acknowledge this possibility. The unwillingness to take my concerns seriously was very frustrating. read more

I have been going here for several years now. Dr. Higham is the best! She is kind, caring, professional, and thorough. She doesn't make you feel funny being naked, because she peeks at parts of your skin as she does the examination. She listens and explains everything. It was very easy to book my first appointment. My annual appointment is done upon checkout. Everyone there is professional and friendly. read more

My son saw Dr Sullivan regarding his eczema and I can't recommend and thank her enough. She was kind, had a warm bedside manner, was thorough with instructions, interacted with my 6 year old and listened to his concerns and most importantly was able to give my son the clearest, smoothest and softest skin he's had since birth. I've been a nurse for 16 years and she is one of the best doctors I've met. read more

Love it here. Everyone is very nice, knowledgeable, and organized. I've had a wonderful experience with Dr. Bruns!

This place does not care about you just a money maker. Sad to say . I saw Dr. Vladimir Ratushni twice first time was meh and he gave me some cream. $40 co-pay today and all he did was tell me pretty much like nothings gonna get better unless you do laser hair removal and I tried to explain to him before and also this visit that I've had laser hair removal done before and unfortunately as with any laser hair removal results are not permanent. He pretty much just said well can't help you then and sent me on my way completely uncaring and uncompromising I've had multiple dermatologists over the years but this place sucks. Expensive and not compromising in treatment options. Follow up - received a DM through yelp you know the very politically correct message sorry you weren't happy please call and leave a message we always want the best and sorry that treatment options are frustrating... I Get treatment options can be frustrating I've dealt with a lot of aestheticians dermatologists and multiple medical professionals in my life on top of being a healthcare professional. But when I say I have done something already and that's all you're suggesting it really shows me you don't have many options in your toolbox of knowledge. At least with my clients when something doesn't work I brainstorm and try and figure out a different approach however this was a clear-cut do this or nothing. read more

I had my first visit here with Dr. Ratushny and so far am very pleased. His office was able to see me a full 6 weeks sooner than my local dermatologist my PCP initially referred me to. I was seen on time, and Dr. Ratushny is the most thorough doctor I have ever encountered. After a full skin check, he counseled me on a number of issues, from acne to eczema to sunscreen, and had a full plan or reason why no treatment was needed for each concern. He took a biopsy of my eczema on a Tuesday, and his office called with results on Friday, making small adjustments to the treatment plan I was given until I'm seen for a follow-up appointment. MA Dermatology Associates also has an online patient portal where I was able to log in and review the notes and photos taken at my visit. He answered all of my questions realistically and without making me feel like any of them were silly, and I feel very confident in Dr. Ratushny's care. read more

So far my entire experience has been excellent! From the courtesy from the staff that set up my first appointment and took all my information, to how I was greeted and then the thorough visit with Dr. Sullivan. Everybody I encountered was very friendly and informed. They truly listen and showed compassion for my current health concerns. I am very grateful this is so close to my home & work. read more

I saw Dr. Sullivan about some hormonal acne I was looking to treat and she spent maybe 5 minutes with me- barely looking at my skin and then prescribed me medication that costs over $600 And isn't covered by insurance. Massderm/Sullivan should have been aware of the cost of the medication with my insurance and explored other options with me. Sullivan was very unprofessional and did not know much about me besides my age and gender prior to coming into the room despite me taking the time to fill out my patient portal and many forms prior to the visit . on top of acne, I expressed that I wanted to remove two moles from my face as they've always bothered me and Sullivan told me they weren't notciable , pointed to one and said it would be $100 to remove, pointed to the other one and said it would be $200- completely dismisissing me. The experience was very invalidating and lacked compassion. On top of everything, I was charged $500 for the visit. I will say that everyone I spoke to that wasn't DR. Sullivan such as receptionists and the billing department were wonderful. I am a nurse and my mom, a nurse with over 20 years of experience, encouraged me to share this expirience on here to hold Dr. Sullivan accountable and hopefully aid in improving patient care at massderm. read more

I cannot remember the last time, if ever, that I sat down at my computer to write a review but all the terrific people at this practice deserve this. I have seen Dr. J. Cummins and Dr. Bis many times - so I can safely say that they are excellent listeners and practitioners who treat their patients with the utmost kindness. The other exceptional thing about this practice is that you can always get a human-being on the phone (during business hours, of course). Once I even received a call back (after the office was officially closed) in response to my call letting them know I inadvertently left my earrings in the photo-light booth. Heartening to know that in 2022 there is a medical practice that is so responsive. read more

I needed a basil cell removed, had choices, so did some research. The team at MA Derm. Assoc. definitely performed well for me. Dr. D. Cummins did the surgery. She was prompt, informative. I went back for a "head to toe" exam with Dr. Garibyan, who put me at ease and was also very informative. It was comforting to "like" them both. Their "front end" staff and assistants were also prompt, efficient and friendly. BTW loved my 7:15AM appointment! read more

Mass Dermatology Associate refused to provide a live sign language interpreter as required by law (ADA). They were willing to provide a Skype type interpreter which has proven unsuccessful for communication access for us in the past. When we tried to explain this to Dr. Cummins, he was extremely unsympathetic to our needs and his solution was that we seek treatment at another practice. If this practice is unwilling to spend the money on a requirement of communication access, where else are they looking to cut costs. Beware! There are better options on the North Shore. read more

What a great practice! Quick, efficient, helpful and educational. Both my husband and I had great experiences as patients here. We will definitely be back as needed! read more

All I have is good things to say about this Dermatology clinic. The doctor I saw was Vladimir Ratushny, MD. He was very friendly and polite. Very thorough and explained all medical options to treat my mild psoriasis on my scalp. He suggested to try phototherapy which is a UV light treatment. So I agreed and I receive light treatment three times a week. It is really effective so far! It's amazing and I see the results. The woman who does my treatments is a sweetheart and very professional. The reception staff is also very welcoming. I am very happy I chose this Dermatology clinic. read more

I had visited a different dermatologist earlier in the year with an incorrect diagnosis. I came here and was given a proper diagnosis with a thorough explication of how to treat my condition. Within days my skin started to clear and has only improved since. I highly recommend this Dr. Higham and this practice. read more

Excellent. All staff I dealt with, on phone or in person, are very friendly, courteous and professional. Dr Bis. was great as well. Office is very nice and pleasant atmosphere. Procedure to remove mole was quick and painless. read more

I was previously treated by Dr Cummins in Cambridge, and was disappointed to learn he had moved. I then went through a couple of unfortunate dermatology visits (thanks ZocDoc!) before deciding to suck it up and drive up to see Dr Cummins in Beverly. I was not disappointed - he is one of the most forthright, personable, and thoughtful doctors I have visited. He gave me excellent (and accurate) diagnosis and care when other dermatologists did not. He has my wholehearted endorsement! read more

Just had my first appt with Dr. Jordan Cummins. He was awesome - patiently listening to my concerns, explaining the conditions and my options in a very easy to understand manner. He was realistic in setting expectations. Personable and caring. read more

Mass Derm Assoc is the best dermatologist office I have ever been to! Dr. Bis has great bedside manner, she is very knowledgeable, and I felt very comfortable during my appointment. All of my questions were answered and I felt the office with a plan for my skin that has been working wonders. The girls up front are extremely helpful, know what they are doing, and were very willing to answer all my billing/scheduling questions. I spoke with a Caitlin to book my appointment and she was so friendly and helpful!! I wouldn't recommend any other office for your dermatology needs! read more

I had my yearly skin check two weeks ago with Dr Jordan Cummins and was more than impressed with his thoroughness and professionalism. Dr Cummins took his time and did a thorough check and took the time to explain what to look for. Dr Cummins also remembered everything from the visit the year before right down to my children. The personal touch really showed that he cares and listens to his patients. Not only is Dr Cummins a great doctor, he is also a kind and compassionate person. I would highly recommend him read more

I was a new patient who made an appointment over a month ago for 2 pm with Dr. Bis. I got there prior to 2 (my credit card co-pay was completed at 2:02). I sat in the waiting area for 30 minutes. The nurse who brought me back was lovely, but gave no explanation about why it was 2:30 when I went in with her. After she listened patiently to my concerns, she told me to undress and wait for the doctor. The doctor came in at almost 3pm. She seemed rushed and took very little time to even let me speak. At one point, I asked if they always run this late, and she said, "Well, I am squeezing you in because you were late." I was flabbergasted and said I wasn't late at all and now had to change afternoon plans because this appointment was so behind. She did not apologize for being wrong, and she had apparently confused me with someone who was very late. She said she would rush through my appointment since I was in a hurry. In her rush, she was talking to me as she pulled my gown down revealing my chest with no warning and had me standing, sitting and turning around as I tried to talk to her about my concerns. A civil conversation prior to the exam is what I would expect for a 1st appointment. After waiting so long for an appointment and this being my first one, I certainly did not want her to rush. But, she did and I was out the door by a few minutes after 3. I complained quietly but firmly at the front desk and to a couple of other nurses, but I felt there was no concern that this was my first appointment or any interest in even acknowledging how behind they were and how inconvenienced I was. I will not return to this office and do not know how it is possible even to have gotten a thorough exam with the brief time Dr. Bis was willing to spend with me. I made an appointment with another dermatologist within an hour of leaving that place, as I do not feel I got even half the time a new patient should get and I was very uncomfortable with the exam. read more

I connected with the practice via YELP and they contacted me with in 1 hour . They were able to fit me in as a new patient same day . I am new to the area and needed to find a dermatologist . I am thrilled to find a wonderful practice. Great experience. read more