Cancel

    Open app

    Search

    Capistrano Volkswagen

    3.8 (465 reviews)
    Open 7:30 am - 7:00 pm

    Capistrano Volkswagen Photos

    You might also consider

    Recommended Reviews - Capistrano Volkswagen

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    2026 id4!     Let's go!!  Thanks VW San Juan Capistrano!!!.

    Fantastic. Lovely experience. Alex really was able to discuss car options for us! Super nice down to earth salesman. Really not salesman more like a car purchase consultant.

    Our beautiful new car thanks to Chuck!!!

    We were in the market for a new car when Chuck helped us find our dream Tiguan! Car buying can be overwhelming, but the right salesperson makes all the difference--and Chuck absolutely delivered. His friendly, genuine approach guided us through every step, making what's typically a stressful process feel comfortable and even enjoyable. After speaking with several other Volkswagen dealerships and salespeople, Chuck's exceptional service single-handedly convinced us to choose Capistrano. In fact, we were so impressed that we gladly made the drive from San Diego--and we'll be returning customers for life! If you want an honest, caring salesman who truly puts your needs first, Chuck is your guy.​​​​​​​​​​​​​​​​

    All the codes that showed up on my car
    jane b.

    I had been ripped off horribly by my previous mechanic, who insisted I pay him in cash , to the tune of $3300. James was the first person I spoke to at Capo VW. I had my car towed in and James ( service advisor ) made sure they did a thorough diagnostic evaluation on my car . They sent me a detailed video of the repairs that had been done by the previous mechanic . The fuel injectors had been put in backwards and made my car , extremely dangerous to drive ( gasoline was leaking and if driven , and was flammable ) . They , CAPO VW , mechanic made sure that I understood how driving the car was putting me at risk . Glad I listened to them , They answered all my many questions , and they were so understanding , of what I had gone through with the other mechanic . Previous mechanic was Paul Lentz , Certified Rebuilders in San Clemente . Stay away from Certified Rebuilders, if I had read the reviews of Yelp and Google , I would never have gone there. Owner Paul insisted I pay him in cash So 5 Stars all the for Capo VW service dept and mechanics . Also a shout out to Scott senior mechanic . He showed me and explained all the details so well !!!

    Daughter with her first car.
    David P.

    This is our second vehicle that we are purchasing from Capo VW. We had such a positive experience the first time buying a car for our oldest daughter that we went back for our youngest. Mike could not have been any better. We knew what we were looking for. He made sure that they had it in stock and knew what numbers we are working with and made it happen. It was nice to meet Nick the sales manager who made sure we were on track. Just a wonderful experience overall. We will be back in May. Thank you gentlemen very much.

    Happy new owner
    Dan W.

    This was our family's fourth VW from Capo VW and as always, it was a great experience. No BS add-ons and a great price. The salespeople, Steve Smith on our initial visit and Michael Beltranena when we made the purchase were both nice, honest and a pleasure to work with. Always will be our first choice for buying a car in OC. We have a VW dealer 1.5 miles away and drove 20 minutes to purchase from Capo instead. Wise choice on our part.

    See all

    Photo of joe b.
    37
    42
    18

    1 month ago

    Great place how did New shoot at the service department? They came through and helped us out thank you Caprano Volkswagon.

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Thank you for your review!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 days ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 24
    Thanks 4
    Love this 19
    Oh no 4
    Photo of John G.
    390
    30
    6

    8 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    28 days ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jeff S.
    20
    27
    6

    2 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of David P.
    1
    113
    32

    1 year ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dan W.
    0
    33
    4

    1 year ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    3 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    9 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Thank you so much for your review!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Daniel P.
    538
    86
    30

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of John C.
    538
    12
    14

    2 years ago

    Business owner information

    Photo of Capistrano M.

    Capistrano M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Dena F.
    0
    31
    11

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    Page 1 of 12

    Ask the Community - Capistrano Volkswagen

    Review Highlights - Capistrano Volkswagen

    Nick and his team helped me find what I was looking for with relative ease, good communication and great customer service.

    Mentioned in 69 reviews

    Read more highlights

    You might also consider

    Paradise Automotive Group

    Paradise Automotive Group

    (429 reviews)

    We had a fantastic experience at Paradise Automotive in San Juan Capistrano. Justin was an absolute…read morepleasure to work with--friendly, knowledgeable, honest, and never pushy. He helped us find the perfect truck for our needs and made the entire process quick, smooth, and completely stress-free. From start to finish, everything was handled professionally, and we always felt like we were being treated fairly. It's refreshing to find a dealership you can genuinely trust. If you're looking for a quality vehicle and outstanding customer service, I highly recommend Paradise Automotive. Be sure to ask for Justin--you'll be in great hands!I'm

    Worst experience I've ever had with Paradise Automobile. Straight up careless and unprofessional…read more One of their workers was working on my truck and had the nerve to leave it parked out on the street like it was nothing. No heads up, no responsibility--just left it there knowing it could get towed... and guess what? It DID. Now I'm stuck dealing with towing fees because of their employee's stupidity. When I called them, they acted like it wasn't their problem at all, even though their own worker was doing side work on their property. Zero accountability. Just excuses. I even told them I was going to take this to court, and their response? "Yeah, we'll see about that." That right there tells you everything you need to know about how they treat customers. Save yourself the headache and don't waste your money here. These people do not care about you or your vehicle.

    Tuttle Click's Capistrano Ford - F250 Lariat Tremor

    Tuttle Click's Capistrano Ford

    (362 reviews)

    Again, I am writing about the service department and particularly Matt and the associate who sits…read moreto his right. They both were so involved. I came in for a recall issue on my Mustang GT. It involved the fuel pump, but when I got it back, it ran awful. Matt determined that the cause was that I had a Ford Performance Package that messed up the computer. I brought the car back the next day; they gave me a really nice loaner and fixed the issue. I especially appreciated and enjoyed Matt's sense of humor that helped get me through this. Importantly, the car is running just great now. Thanks Matt.

    Avoid this place--and specifically avoid Service Advisor Matt Alvis!…read more​I brought my car into San Juan Capistrano Ford for a routine oil change, expecting a straightforward and standard service experience. Instead, it was an absolute nightmare from start to finish. ​First off, the wait time was completely unreasonable for a basic oil change. It took drastically longer than promised, with zero communication or updates while I sat around waiting. ​To make matters worse, I had to deal with a Service Advisor named Matt Alves, who gave me some of the worst customer service I have ever experienced. Matt was incredibly rude, dismissive, and unprofessional throughout the entire interaction. He acted like basic customer courtesy was a massive inconvenience to him. If you value your time and expect to be treated with basic respect, stay far away from Matt Alvis. ​When I finally got my vehicle back, the disrespect to me as a customer carried over to my property. The inside door handle of my car was damaged. Leaving a dealership with broken vehicle property after a simple oil change is completely unacceptable. ​Zero accountability, poor communication, damaged property, and appalling treatment from Matt Alvis. Do yourself a favor and take your vehicle and your money anywhere else!

    Coastline Chrysler Dodge Jeep Ram - Charging into the future, one off-road adventure at a time--meet the eco-friendly conqueror of both urban jungles and untamed terrains!

    Coastline Chrysler Dodge Jeep Ram

    (453 reviews)

    2020 Ram 5.7 owner here. I was made aware of some dried purple stains below my water pump recently…read moreby my mechanic during my service visit. I crawled under my truck to have a look but could not see anything actively leaking from the water pump, even though that is the point of origin. No motor components above the water pump have water passing through them. I called Tuttle Click Ram in Tustin to see if the water pump had to be actively leaking to get it replaced under their 100K bumper to bumper warranty, even though the purple coolant stains are originating at the water pump. One of their service writers I've worked with in the past, told me it absolutely has to be actively leaking to get it replaced under warranty. I sat on Tuttle Clicks response for a couple days frustrated they look for any way to wiggle out of taking care of a warranty problem. I gave Coastline Ram a call, told their service writer the exact same thing I explained to Tuttle Click's service writer in Tustin. Instead of giving me the run around, Coastline said they would absolutely be able to replace the water pump under warranty but would pressure test the cooling system to verify the leak - standard, prudent protocol. Tuttle Click never gave me that option. Kudos to Coastline Ram! Fast forward a few days, brought my truck to Coastline for the scheduled leak check/repair, the service write asked me if there were any other concerns I wanted them to look at since I had a $100 deductible. I also mentioned I was getting the notorious 5.7 hemi lifter noise intermittently. Coastline called me later that afternoon to inform me the water pump was being replaced under warranty, as well as, all the lifters. I have to give high praise to Coastline Ram for making their service writers accessible by phone. As a contrast, Tuttle Clicks service writers are almost impossible to get a hold of, & they're horrible at returning calls. I would highly recommend Coastline Ram for their helpfulness, and willingness to make warranty repairs!

    I purchased a new 2026 Ram 1500 Limited from Coastline. My initial sales experience with Jaime and…read moresales manager Ash was very good. Both were professional and easy to work with, and I was very happy with the purchase and the deal. Unfortunately, the post-delivery experience was disappointing. I discovered cosmetic issues shortly after delivery, and to Coastline's credit, they agreed to address them. The final door repair came out excellent--I honestly cannot tell it was ever repaired. Getting to that result, however, took several weeks, multiple trips totaling over 200 additional miles, fuel and toll expenses, and inconsistent communication that often required me to reach out for updates. The worst part was the dealer-provided loaner. I reported electrical/startup problems and requested a replacement, but the Jeep ultimately broke down and left me stranded in the middle of the desert for nearly three hours. I had to arrange my own transportation, including having someone drive approximately 120 miles to pick me up. After everything was completed, I reached out regarding the overall experience and possible goodwill for the additional inconvenience and expenses. I was disappointed with management's response and no additional consideration was provided. Overall, Coastline deserves credit for ultimately correcting the original issues and for the excellent quality of the final repair. The initial sales experience was also very good. Unfortunately, the communication, loaner experience, and overall customer care afterward fell well short of expectations.

    Capistrano Volkswagen - car_dealers - Updated September 2026

    Loading...
    Loading...
    Loading...