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    Capital Caring

    3.0 (2 reviews)
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    4 years ago

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    6 years ago

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    Capital Hospice

    Capital Hospice

    (3 reviews)

    Van Ness/Forest Hills

    We found much of the staff to be extremely unprofessional - care givers who made wildly…read moreinappropriate and offensive comments (related to my loved one and I being of different races), staff who consistently showed up late and once didn't show at all until we called (apparently our time had no value to them), and medical advice that was contrary to our wish of providing the utmost care to our loved one. At one point we ran a medication change the hospice doctor recommended past our hospital physicians who told us in no uncertain terms to NOT follow the hospice doctor's advice as there would be immediate health consequences to our loved one. After that, we ran all medications and care questions through our personal physicians only. In terms of the timeliness with which problems with medication refills and equipment orders/issues were dealt with we'd rate them a D. There was very much an attitude of "we can call tomorrow to get that...". The last time they gave us response it had to do with equipment that helped us monitor medication dosages - NOT something that can wait till tomorrow! We did have one care provider that was exceptional but I'm afraid that one person was not always our primary care contact. In addition, Capital Caring did provide medical equipment and checked our loved one's vitals 2-3 times a week (when we left the hospital we were told they'd come 5 days a week but that's another story). We went with Capital Caring because they were the only option the hospital gave us per our insurance. We hope that other families, given a choice, will have the opportunity to consider a wider range of options.

    I would give them a zero except for the two professionals they sent. I was going to fire them on…read morethe day my mom passed. I feel so hurt that my sweet Mom who cared for people for over 30 years had a pain filled day on her last day on earth. They promised to make her comfortable but in the end when I needed them most they let her and my family down. We waited for them to find her a bed from 9:00 am to 3pm when the ambulance arrived in rush hour. My Mom died 1 hour after arriving in the hospice inpatient facility in Arlington this place was the only good thing about capital caring at least my mom had one hour of comfort on her final day Shame on you capital caring. So sad you called non stop until we signed up and then went into the shadows. I wouldn't wish you on my enemy. Feel totally disrespected

    The Washington Home

    The Washington Home

    (3 reviews)

    First I'd like to say that my husband's primary Nurse Brittany and his Medical Aide Kianna were…read moreexceptional in their care of him. They were professional, dependable, knowledgeable, considerate and kind. I would love to commend them. however they could only perform their duties as well as the administrative operations within WHCH would allow. As for the administrative side of the company, If I could give less than 1 star I would. During a time when my family's hearts were breaking and my husband had a very short time to live, I was constantly faced with WHCH "back-office" issue after issue; beginning with his transition home from the hospital, all the way to the delay in his certificate of death. Because I was focused on caring for my husband, I feel somewhat that WHCH took advantage of my distraction to provide less than excellent service. The statement I am making now is to impress whatever impact I can on whomever may be considering using this company. And to either have The Washington Home & Community Hospices REMOVED from the resource books at local medical facilities or to have associated organizations implement some sort of rating/notification system that would alert families in choosing WCHC service, they may be putting their loved-ones final days of comfort in the hands of a company that is ill-prepared to meet the commitment. It is my desire that no other family has this same experience.

    In a nutshell: This place is terrible…read more My father was in a nightmare situation at The Washington Home. The final event is that they gave him insulin without food. He was waiting and waiting for the food to arrive. We were on the phone with him, and his strength and mental capacity were deteriorating while he was on the phone. He was increasingly slurring. We could hear him ringing the call button for the nurse and the nurse was not coming. He kept getting weaker and weaker. Finally, a tech came in the room for something. We could hear my father ask her if the food was coming. We could hear her say that it was coming. He asked if she could tell him what time it would come. She said no. We asked him to put her on the phone so that we could talk to her. She said that she was not permitted to talk to us, that we would have to call the nurses station. We hung up and called the nurses station. My brother told the nurse to get my father some food. The nurse said to someone, "what is that tray still doing here, take that in" so the food was sitting right there the entire time. We waited a few minutes and then called my father. He was totally recovered, happily eating his dinner. We were unable to reach the charge nurse over two days of frantic calling. She does not return messages. We called the social work head person first thing this morning and she has not returned our calls. Bottom line: Don't send anyone here.

    Paramount Senior Living - Manassas

    Paramount Senior Living - Manassas

    (2 reviews)

    My sibling lived at Paramount for a little over a year, and during that time, I got to know a lot…read moreof the staff. To a person, they were kind, friendly, capable and very responsive. My sib is a shy person, and recognizing this, the staff facilitated her meeting other residents that they knew she'd get along with. The facility has a very homey rather than institutional, feel to it. There are plenty of planned activities that residents are encouraged to take part in. A special shout-out to the nursing staff for their professionalism and for being quick to respond whenever I had a question or issue. The peace of mind I got, knowing that sis was being well taken care of was priceless.

    I'd give it 10 STARS if I could! I cannot say enough good about Paramount Senior Living in…read moreManassas. As someone that has TWO parents in Memory Care in the center all I have to say is...I can rest easily knowing they are being truly cared for. I've had my parents at another national community and it was a terrible experience. Paramount staff is caring from the front desk to the caregivers to nurses to the senior and executive team. My parents love the food, they get help with their showers, and the caregiving team truly looks them over to make sure everything physically is going well. (One caregiver found my moms leg swollen and it was discovered she had a blod clot.) Had it not been for her looking out and paying attention to the leg change this could have turned into a stroke. I'm positive this would not have been caught at the other place I had my parents. If you want caring facility, of professional team members, where the staff seems genuinely happy and proud of what they do...check out Paramount Senior Living in Manassas!

    Visiting Angels Senior Home Care - Our caregivers are drug and COVID tested and are given background checks. We make sure our caregivers are thoroughly trained.

    Visiting Angels Senior Home Care

    (3 reviews)

    I found Visiting Angels from the lady from the county who selected them for us. I wasn't sure what…read morehome care was but I'm glad we were told about Visiting Angels because they make my life easier. I like the worker that comes to work for my mom. She is excellent and helps my mom with showering and also dresses her. She will comb her hair, make her lunch, and do her laundry. She is so nice and caring and she loves what she does. She is very helpful and I'm so glad she's here for my mom. I B also like that when I call the office they respond back. If our main cc aide can't make it, they call me and find a sub. I have a good experience with Visiting Angels and I recommend them.

    My mother in law had a wonderful caregiver through Visiting Angels for 5 years. She retired and…read morethen had several different caregivers. One we believe stole $600. We didn't have a camera to prove it but the money disappeared. The last few either didn't feed her or gave her canned spaghetti. She lost at least 60 lbs. We relied on these people for the last few years as our son went through chemo for cancer. My mil lived 45 min away and we couldn't see her very often. Visiting Angels didn't have a caregiver plan for her. No nurse came to check her. Leisure World had a nurse check on her and helped us get her moved to assisted living near us. It's the luck of the draw with them. But they are expensive for the little help you get. Please don't use them.

    Capital Caring - homehealthcare - Updated June 2026

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