I have been with the plumbing maintenance side of Cottrell for over a decade. I recently switched…read morefrom one of the big names in the Midlands for HVAC to Cottrell, and Colten was professional prompt, punctual, and respectful of my time. Lauren was great in the office and the they offer a military/veteran discount for fairly priced work. You would be doing yourself a disservice if you didn't at least get a HVAC or plumbing quote from them when repairs, replacement, or maintenance is needed.

Had a small sewer drain block. They came out and fixed but did not replace my backflow valve…read moreclaiming they don't do that anymore. Found out it is code to have one so I had to get another plumber to install a new one. They never answered my inquiry into this. Would not use them again or recommend them. In fact I just replaced my HVAC unit and if they had done right with the plumbing issue I would have got it from them.

They were great and very responsive to an unfortunate issue this past weekend. Called and had a…read morerepresentative at our place first thing Monday.

I needed to replace my water line from the house to the street. The path to the house ran under my…read moreold live oak so you can imagine that I was very grateful to find someone who respected the value of that established landscaping and dug around and under major roots rather than compromising the tree.

Richard and Lexington Plumbing and Gas go above and beyond for their customers. Our water heater…read morebroke less than a week before Christmas and we were looking to install a tankless gas hot water heater. After getting a few quotes, Lexington Plumbing and Gas was by far the best deal; they were the only company that did not try to sell me a unit that was much larger (and more expensive) than I needed. Not only did Richard provide a fair price for quality work, he even offered to do the installation on Christmas Eve because he didn't want us to go through the holidays with cold water! This is a company that knows what customer service truly means and I have no doubt we will use them in the future for all of our plumbing needs!

Told me I needed a new leach field. Estimate was $2,500. Trenched about 200 ft. Charged me $12,000…read more A few months later, smelled sewage. Texted and called for weeks until I finally got a recording that the number had been disconnected. I smell major fraud!!! Reported to Lexington and Aiken police as possible fraud.

I needed to have the toilet seal replaced because it caused a small leak…read more After the toilet was removed, the technician told me that the flange was below the floor and he would need to install a flange extender. (I measured the distance at about ¼" to ".) The repair took about two and a half hours and the charge was $723.

While we didn't choose Freedom for our plumbing service, the technician Jacob who came out to give…read moreus an estimate was extremely thorough, friendly, and knowledgeable! However the price to replace our water heater was 40% higher than what was quoted from two other local companies.

I was charged more than I believed I should be and they were going to come check an issue after…read moreinstallation and never came. Do not recommend.

I had a broken water pipe at 1:00am, I called Chris and he was here in less than an hour and fixed…read moreeverything in an hour including crawling under the house to shut off the water. I was fully expecting to pay through the nose considering it was the middle of the night, but he was very reasonable. As a senior citizen living on Social Security, a big expense would really be a burden so I was extremely happy with the whole experience. Highly recommended!

Had them install a spigot in 2024, and it wasn't done right the first time. They fixed it, but it…read moreshould've been done correctly to begin with. In 2025, the same spigot leaked. The tech found it was just a washer out of place, fixed it in seconds, and confirmed nothing was broken--yet I was charged $190. Overpriced and untrustworthy. I'll never use them again, and I'd recommend others stay away.

This company is way over priced, I had a backed up floor drain and they said it be over $200 just…read moreto start most other places in town are around 100-150. It seems like this company is just in it for the money and to milk their customer for as much as possible. I have tried to email this company about their prices and NEVER got in connect with anyone. I finally called a different company and found out that this company is being ran by Felons and Thefts. Everyone I have talked to has stated they have had to call someone else to come in and actually FIX the issue after this company came in. So not only is this companies prices ridiculous, they don't fix anything and make up fake Gmail accounts to boost there google rating.

Does great work but you pay a very expensive price. All their small parts on their truckread more

I found Reliable Plumbing here on Yelp and contacted them for a job at my house. Brian and his team…read moredid a fantastic job - they showed up on time, worked quickly, cleaned up, and were very cost-effective. I will certainly be using them again.