Brandon Bellamy is terrible ! do not use this man services. he is very nasty and he is…read moreunprofessional. I have documentation. they don't fix nor clean shit

If I could give them a 0 I would. They don't care about their tenants or their property. Don't rent…read morefrom these people

When my heat went out at 2 am on one of the coldest nights of the year, I spent an hour calling…read moreevery HVAC company on Yelp to find someone who could help me out ASAP. It turns out a lot of pipes froze that night, because no one had any techs available. The best I could get from mist was a promise to have someone call me in the morning. Josh from Holmes, though, called me back immediately. He helped me stop the water that was flowing out of the burst valve, made sure I had some emergency heat, then scheduled me for first thing in the morning after he finished with his next client. He fixed the problem and even made some improvements to make my system a bit more resilient going forward. He was there all day, so I was expecting an astronomical bill since I had called in an emergency basis. I was pleasantly surprised to see the price was very reasonable. I had actually made that exact repair myself 5 years earlier (Josh said it was a quality issue with the valve and not my handiwork that lead to this failure, and I choose to believe him), so I know the going rate for the valves he used, and I know what the labor was like to install it. They charged a fair markup for the parts and a competitive hourly rate for the labor. And of course, Josh did the work a heck of a lot faster than I did back in 2021. I'm very pleased with the service and the quality of work. I'll definitely be calling Holmes the next time I need any HVAC work done.

I've been trying to get in touch with Josh for months but he hasn't returned phone calls, texts, or…read moreemails. Josh left a partially installed mini split system unfinished in our home. I can't get any other contractors to finish his work because it was done with obsolete equipment. Get in touch with us, we really need this system finished before we move!

If I could give them no stars I would. This company is very unprofessional. They lack…read moreprofessionalism when it comes to customer service. They are unresponsive until you start to threaten to sue. They can improve the prices for this expected luxury building . Change their deposit hold policy for 1st time renters. It is very misleading causing a 2 to 3 month delay in receiving a $500 despot back. No one returns calls or emails. Glad I dodged the bullet on this location.

Please do not rent here. This place is mismanaged. Property management does not care even after…read morenumerous complaints. Please review this list; 1. Indoor pool and hot tub has been closed for at least 4 months. 2. The 4th floor hallway has not been completed. Rugs were ripped out but the flooring was never completed. 3. The parking garage is dirty and full of dust. When entering the building via the parking garage, 2 large dumpsters overflow daily with recycling and discarded furniture. 4. There is no secure location to receive packages. Packages are left in the front of building and not in an enclosed/locked area. 5. Management does not return calls and give updates. 6. Dog poop is not picked up. Numerous requests to get things repaired and cleaned have been ignored.

I highly recommend red door realty. I have worked in financial services for several years with…read moremany realtors. The agents at red door take a proactive approach to helping customers buy and sell homes and go above and beyond what I see from other real estate agents. They are also equipped to support commercial and property management needs. Excellent company overall

We worked with Red Door to find a place to re-locate to near Saratoga Springs. As you do, we…read morelooked at quite a few places, (we are renting, for now) and worked with many agents and brokers, some of whom were good, some pretty great. Taylor, at Red Door, was exceptional. He gave us an exhaustive tour of the property in question, was exceptionally generous with his time, and if we had a question he did not know the answer to, (rare) he got the answer right away. He also put in a lot of time on our application, and made the process smooth, and painless. Our impression of him is that he is patient, kind, and very professional. If our re-location becomes permanent, he is definitely our first call when it is time to buy a house.

A close friend of mine lived in a building that was bought by Veno properties, and upon buying the…read morebuilding, decided to raise rents by ~30% -- without addressing any of the structural issues of the building, nor doing any renovations. The windows were rotted, and the building was cited as potentially having lead service lines. Communicating with the company is nearly impossible, with automated email messages and general phone lines to call that don't lead to another human on the other end. They're a faceless organization, and do not care for the buildings they own -- mainly focus on real estate holdings.

Specifically for the Middle St unit in Ballston Spa NY:…read more The people at the rental company seemed to really want to help with ongoing issues in the home (especially the maintenance people, they were awesome), but I got the impression that the actual owner of the home didn't want to pay for the below issues to be solved. I lived here from 2025 to 2026, and below were the ongoing issues that caused me to leave: - Black mold and leaky roof in the unit downstairs. Finally showed up in late January 2026 after submitting a request in August 2025 for the mold, only to be told they cannot fix the mold until the roof stops leaking, roof still has not been fixed as of May 2026. Roofing specialist were sent out multiple times but the issue persisted. Got the recommendation from another roofing company to replace the roof, not sure if this is the owner not wanting to pay for a new roof or the roofing company that was sent not doing a great job. - Tree specialist that was working at the neighbor's house recommended to cut down the dying/dead tree in the backyard in Fall 2025 as it was at risk of falling directly on the house, nothing was done to address this. March 14th 2026 the tree fell on the house. Because it was a weekend, we could not get in contact with anyone at Veno and had to call the fire department. After the tree fell on the house, the bathroom ceiling started to leak. Maintenance request was submitted for the leak on 3/24, as of May 2026 leak was not fixed and small spot now turned into a 52 inch leaking crack in the ceiling. - Large holes in the basement foundation, leading to an ongoing rodent problem. I'm unsure the extent to which these issues are actually a result of the management company vs the owner of the house.

Bullying neighbors who lie and intimidate and ruin an otherwise peaceful experience make living…read morehere a place i don't want to come home to after work. it is a shame that neighbors who lie are not dealt with, instead they are placated and coddled. Think twice in case you end up with nasty neighbors here. In the end, paying high rent doesn't mean you will be happy.

I would highly recommend not renting at this facility, with out going in to detail. Poor management…read moreand cheap construction and appliances. Check this off your list .

I'D GIVE 0 STARS IF I COULD!!!! They will show the apartment…read morewhile you are still occupying it, just an uncomfortable thing. I was told they were having a showing. Which is generally 1 or 2 people, they gave us a $100 gift card so we could leave the house so they can show it, but this was not a showing I had more that 20 people in my apt all at once for an open house! Guess who had to clean up after 20+ people that had been walking in and out my house, yup me. My rugs had mud on them and floors where filthy. Maintenance is mostly prompt but cheap (Called about heat not working at 11am didn't get it fixed till 9pm next day...yes we were freezing and yes 2 days no heat) they gave us space heaters, cause I complained and they couldn't be used cause it blew the circuit every time it was plugged in. TAKE PHOTOS of your apt.!!!! Tried to get money out of my deposit saying I left crumbs on stove and cabinets. But also they mentioned how clean my apartment was and that they like showing it before I completely left. I had photo proof showing otherwise. I also had to clean the cabinets myself when I first moved they were dirty. Asked to look at there photos, I don't think there was any. Too much interaction with landlord than I should have. Some of the maintenance work could've been avoided again being cheap. Privacy isn't something you'll really have, I haven't gone by 2 months without having maintenance or the landlord walk into my apartment. Yup I hate it here! Ps. I pay my rent on time, very clean tenant. 2nd apartment with them. 1st apt was in and older house completely outdated, problem started when I got the 2nd. I guess the better the apartment the bigger the nuisance. Good Luck.

Stay away from Bill Hamel... he's dishonest and will "yes" you to death without ever meaning a word…read morehe says. If you do HAVE to work with him, make sure you get everything documented on paper. I've been fighting to get my money back (which he agreed to and I have written proof) for over a month after he falsely advertised an apartment. After 4 months of trying to get my money back, I sued Bill Hamel and won in Small Claims Court. He then refused to pay me what the Court ordered! He said the check was in the mail and was trying to wait me out until I moved away (which he knew about since I had signed a lease with him). Fortunately, I contacted the Better Business Bureau and the Albany Police and started escalating the fight until he finally handed me a check and told me to screw off. He was menacing and I would sincerely be worried about living in one of his units. This man has no ethics at all. AVOID THIS COMPANY AT ALL COSTS!!

Do not move here they treat tenants like garbage and blame them for their poor management of the…read moreproperty. Pool had 1 filter broken and never tracked PH level and liner had dirt stains. Gym is never cleaned and asks tenants to wipe Machines after use but never provide wipes Water is never filled and water Machine has never been cleaned out by Crystal Rock Mold in every cieling because of poor architecture from not wrapping metal hvac ducts AC ducts are never cleaned Dryer vents have animals in them Missing Siding for over 2 years on some Apts Maintenance Techs use dollies on carpets and never clean the dirt stains left behind for moving fridgerators or washer or dryer Management is mean to tenants and are nice only before you move in Management blocked off driveway for full day and told tenants 2 days prior to blame the city instead of them managing the situation Trash overflows constantly Grills on site are rustle and smell of urine

From the owner: Welcome to Waters View, a residential community featuring one, two and three bedroom apartments in…read moreCohoes, NY. Spacious layouts and amenities welcome you home, along with exceptional service and an ideal location within walking distance to shopping, dining and entertainment options.

These are not luxury apartments. I lived here for 1 year and could not wait to move. The buildings…read moreare so dirty. They do not clean anything or vacuum. The same stains on the walls were still there when I moved out 1 year later. They keep the trash in bins on the floors and it attracts mice. We had 3 mice in our apartment that we had to deal with (also seen one dead in the hallway). The trash is always full and smells. The painting on the walls in the buildings was done half a**. If you use the staircase in building 2 in the parking garage and it rains, the water sits in a huge puddle which seeps into the building and grows mold. They've done nothing about it. The flooring in the apartments was done half a**... you feel the floor pieces move when you step on them. I heard every step the person above me took in their apartment. Everything in your apartment will break (maintenance staff is great though). They had to replace the dryer, the latches on the doors in the apartment to keep the doors closed broke. The hinges on the cabinets in the kitchen were not done properly and are loose. Everything was done half a**. This place is in need of a serious remodel. They charge way too much for these apartments. They wanted to raise our rent another $200 when it came up for renewal and now I see the same apartment online for 2000+! I could not imagine paying 2000 (400 dollar increase from what we were paying) for a 1 bedroom at this place. The water bill on average was 8-10 a month and then randomly jumped to 20 a month with no explanation. Everybody pays for the entire buildings water usage. It's not specific to your usage. The siding is coming off the outside of building 2. The way they designed these buildings... if it's windy, you'll hear the wind hollow in the hallway. Your balcony will be covered by lint from the dryer vents that are over your apartment (there were 4 dryer vents over my balcony). Hopefully you're lucky enough to be in one of the apartments where the pigeons/birds don't sit on your balcony. The only two positives are the view of the water and the parking garage. However, there is a lot of mischief that goes on in the neighborhood.

These apartments are far from luxury. Everything in your apartment will break and maintenance…read moreprobably won't even come. I had 3 maintenance requests for an entire year and the week before I moved out they wanted to fix it. Our windows were barely sealed and cabinets broken, the floors are installed terribly so those will also be ruined. The office is unprofessional and rude. In building two there will always dog urine on the carpets and in the elevators along with marijuana odors that linger into your apartment. If stay far away from this place!