Sept 2020...Went into the Mason location where Travis was waiting to help us. We were there to…read moreselect a new zero turn mower. Not a small purchase. The showroom is big, clean, organized, bright and pretty well stocked with equipment from John Deere, ExMark, Stihl and others. Travis took great care of us. No pressure, patient and knowledgeable. We spent over 5k but felt we got as good a deal as possible with Travis double checking on rebates and with the manager. The ExMark we bought comes with a good warranty and D&G has good service, so I expect we'll be OK.

I have always been treated well at DNG, I bought a compact tractor and several attachments…read more Whenever I came in to service or had to order parts I feel I am treated with courtesy. ( Brandon & Bob in parts Go the extra mile to make sure my parts for repair are correct) Brian the manager & Gus the owner always go out of their way to make sure we are happy with our purchases AFTER the sale and take time to listen to concerns. I have dealt with both Angie and Tom in the sales department and always feel they are giving me their best deal and explain the product thoroughly. My father-in-law who also shops exclusively at DNG for his farm equipment is friends with the owner because they both have the same customer oriented philosophy of making sure the customer is taken care of!

I Ordered a Part 6 to 8 Months ago. I Still have No Part I…read moreWould Not Go to this Establishment and Get Ripped Off.Go Somewhere Else.Very Bad for Business.

When buying a tractor a consumer also needs service after the sale. Hodge's Farm Equipment has…read moreterrible service and communication after the sale. I like TYM and Branson Tractors, but my next tractor will be a Kioti or a Yanmar since these dealers in my area offer great customer service after the sale.

We bought a new X360 tractor from Ernie Maurer on 2/29/16. He had quoted us a price the previous…read moreFriday and when we went to pick it up the price was reduced 700.00. We are extremely happy with Ernie as a salesman. He took the time to show us everything that we needed to know about the tractor.

five months after they took my tractor away it still is not repaired even though they have received…read morethe full amount quoted to do the work. Now phone calls are not even returned.

Sent my tractor to Clark's to repair hydraulic problem and hydraulic pump leaking. Received a call…read moreestimating thirty five hundred dollars which I agreed to. Two weeks later they called and said they repaired the pump and some other issues and the price was now six thousand dollars which I negotiated back to a lower amount. Then later they called and said the pump was leaking again and I agreed to a new pump and sent payment per credit card. Then they sent to another repair shop and the hydraulic system seems to work now but the cost is now over seven thousand which I have paid part of it. The pump is not new even though I paid for a new one. Needless to say we don't agree on the final cost. I used the tractor about twelve hours and the steal high pressure line came loose from the pump spraying hydraulic fluid on the exhaust pipe causing a fire.

Came here on tractor supplies recommendation. Bought a new head for a weed whacker, used it for…read moreone side of my driveway (50 feet) and the weed whacker broke. I tried to return the head after two days and they would not work with me at all. They said bc it was used, they could not return it. I didn't think I was being too unreasonable and I asked them if I cleaned it up and made it look brand new and they still said no. I asked if they could fix the weed whacker but they wanted $50 just to look at it. For the $60 for the head and $50 to look at it, I should have just bought a new whip for $200 lol. Just not from here. Wish I read reviews before stopping in here.

Idiots. No common sense. They can't keep technicians, half the time they have to work on things 2x…read moreto get it right. They refuse to work on a commercial mower they sold me because I won't buy a 2300$ seat from them to "fix" this issue for another 12 months. These people should start a business they know how to run and Debbie needs to get out of her own way and maybe she could keep a qualified technician and learn to run a dealership that sells lots of equipment. Don't go here and don't deal with Debbie.