Very very overpriced. I located some used bath towels in the basement bathroom (down very steep stairs). I took a picture of the towels to show the person in charge to give a ballpark quote. I wasn't going to walk up the steep stairs carrying a bunch of towels. She was too busy on her cell phone to look at my picture and insisted that I carry them up so she could feel the texture. Didn't offer to go down and look at them. I'm talking used towels for Pete's sake!! She wouldn't bother to make a sale. Bad customer service. Don't do business with this company. Too many good ones out there that are easy to work with and give great customer service. One positive note on this experience...young people working there...very polite and helpful. read more

It takes this woman weeks to get houses cleared out because she prices gouges on everything! I never even bother to go to her sales anymore. Unless you don't care how long it takes to liquidate an estate, I would never recommend this woman. read more

I went to her sale today and got a good deal on some furniture for my home. Prices were fair and her staff was very professional.

Over priced everything. I saw used walmart clothing for more than new retail, different sections of clothing(designer) with prices, and another without (cheap, tags cut off) still quoted ridiculous prices. The ladies working were very snippy and rude to me. Not everyone at your sales are upper white class, you should respect everyone. After reading reviews, I realize you and your company aren't very nice or good people. read more

One * might be high. We visit Many estate sales around the area, and the few that we went to that she had were overpriced and not helpful. She is not willing to negotiate at all on prices. Personally, I think High Retail prices are a hard sell. The stores don't sell them that high. Start low, and go lower each day to get rid of them. I would not recommend to anyone to go to, or list with. Waste of time, and bad taste in the mouth when you go. Do they change their name, because of bad reviews? I think i've seen them elsewhere with different monikers. read more

Joy is rude. Wouldn't even look at me, walked away before our exchange was complete. Saw a pair of used Reebok pants with a run in the fabric for $25. That's a $2 goodwill find. Saw some mugs priced at $10 each, and there was a sticker from the store on the bottom of $2.50. Avoid her sales at all costs. read more

Do not recommend. If you use this company, ask for receipts for every single item sold. Warning!!!

These women are so completely arrogant and rude. We went to our first "The Estate Lady" sale this past weekend, and the dismissiveness, condescension and price gouging was ridiculous. I noticed a Patagonia coat priced at $275, and asked if the price was negotiable because the same coat was on eBay in new condition for $95, and the woman not only would not negotiate, but she rudely gaslit me by explaining that it really is going online used for $275, and it was over $500 new (it was not, because I know how to use the internet apparently). There were so many other hugely overpriced items, such as a Burberry coat priced over $700, that is online (again in new condition) for around $300. It was also interesting when we were met with hoards of jewelry set up under glass like an actual jewelry store when we walked in, and I've since learned that wasn't even part of the estate, and that this woman brings merchandise in from her vintage shop and pretends it's part of the estate. Who knows what inside that house was actually part of the estate. This woman could be planting her merchandise all over the house for all we know. Nonetheless, its a completely unethical business model, and the way this woman defends and attacks all the low reviews out here is crazy too. Just stay away. It wasn't worth my time and it's not worth yours. read more

I never leave bad reviews but felt compelled to share our experience because we have never been treated like this before. We met with Joy at our mother's home to discuss using her services. Despite being late for our initial meeting, we were understanding and kind. She was pleasant. We discussed the process and fees. She said it was 60/40 but then left us a contract to sign that was 50/50. She said to scratch it out and put 40% and send it to her. We signed it within 2 days. We tried to get a hold of her numerous times asking for an email to scan the contract to her. We finally received a call back and she said her refer was leaking and that she would call us the next day. NO call. Days passed and she did finally call and say sometime in May would work. We have left her many messages/texts asking details about where to send the contract, what day she will be starting with zero communication back. SO UNPROFESSIONAL! It takes 5 seconds to draft a text giving us an email or an explanation of why she isn't communicating. We asked her to just let us know if she doesn't want to work with us so that we can go somewhere else. NO RESPONSE! We are so confused??? I can't imagine any business owner thinking this is a good way to run a business and we absolutely will not be using her in the future. Horrible customer service, no follow thru and very unprofessional. read more

Did not have a great experience with this business. Would advise anyone who purchases from it to inspect whatever item you're interested in very well prior to purchase, especially in outdoor lighting. Also, wouldn't recommend a business that treats people who are purchasing quite a bit of items from their clients with condescension. Will not be returning to any of her estate sales again. read more

As a frequent attendee of estate sales in the area, I can say with confidence that "The Estate Lady" is a rip off. I mean, look at her logo art. Bargain bin Cruella DeVille. She wants to sell you things at worse costs than eBay or resellers. (For reference, she wanted $50 for a chocolate mould that was selling on eBay for $20. All the other patrons I spoke with agreed about the price gouging.) She was also incredibly rude when I mentioned the high cost, stating "That's your opinion." with a super great Karen face attached. Yes, ma'am, that is my opinion. Thanks for the reminder. And now I'm sharing it here too. read more

I went to an estate sale a few streets over from where I live this weekend. I first went on Friday and my husband and I found the prices to be laughably ridiculous so we left without a purchase. I went back an hour before they closed the entire sale down on Sunday out of curiosity to see if they had lowered the prices or sold any items. I can honestly say that about 90% of the items still remained because the prices were so DAMN high. They were at or above retail!!! Who does that? This is not the reason for my horrible review however. As I walked to the living room where they estate sale company owner (blonde insufferable woman) was sitting by the jewelry cases I couldn't help but overhear her conversation. She was talking to to an elderly couple who were inquiring about her services (I really hope they don't hire her) and she was talking BADLY about the neighborhood! She specifically said that she usually sells more items and had hoped to sell more at this particular sale but it was just the "demographic" of the neighborhood isn't what she is accustomed to. THE Nerve of this woman. I kick myself that I didn't tell her off right there. I was so mad that I walked out. Not surprised that her awful company has terrible yelp reviews from many many people. Newsflash lady: nobody, rich or poor likes to pay full price for used junk. Also don't talk poorly about a neighborhood you are still working in. It's incredibly disrespectful to your employers and your potential customers. I for one am warning everyone I know to stay away from this god awful business. read more

At interview with Joy was happy to do our sale. She was at 40% of sale VS 50% like other Co. As sale started, too many consignment items which were in competition with our items. Lamps, pictures, dinnerware. Two big jewelry show cases, where she and staff stayed around most all the time. We might of had theft from bed rm windows found unlocked and some items never listed as sold. Wanted approx dollar amount of sale after first wk-end, but no, because of her jewelry sales. REALLY. Many big items not priced, and customers were overheard saying too over priced sale. Guess she planned on all those sales to come back at last wk-end at 50% off. She over promised a price on leather furniture set, lazyboy. pretty much gave away. One pc not listed as sold. Lastly, the end of sale lists of sold items by rm, liked that, and dollar wise looked good, but missing numerous things that should of been listed. EXP, 3 saws from garage. Misc items only had dollar amount, not categorized. Tried to get explanation from Joy, but on excuses why she couldn't talk to me at the time. gave up till this review, which I hope gives a heads up about a sale w/ her. jeanene W read more

False advertising of items. I went for 3 separate pieces all Midcentury in style. I was first in line for this sale. All these items were not at the sale. When asked, I was told they were sold already. Then a worker tried to take back what she said by saying "what I meant is that they were stolen." Interesting that all the items in the pictures were all in the sale except the Midcentury ones. Please do better business and if you presale your items, then do not post them or remove them from your listings. As a dealer, I pride myself on good business practice...this company does not practice that at all. DO NOT RECOMMEND! read more

The comments in my previous review still stand. I recently walked into an estate sale in my neighborhood (Greenhaven) and quickly realized it was run by these folks. They leave their signs all over the neighborhood after a sale. Please come pick up your garbage! read more

Capital Estate Liquidation - Estate Liquidation Near Me

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We attended their estate sale over the weekend. Their prices were above retail! A couple of examples - a large plastic Santa that sells for $50 brand new, they were asking $295! A hanging shoe organizer that sells for $5 they wanted $24! We saw several people in the home looking but no one was purchasing. I have no idea why someone would hire this company. We now have them on the "don't bother" list. read more

My mother passed in November 2021 and had a huge home full of high end antiques, collectibles, furniture, linens, clothing, etc. and I was completely overwhelmed, especially when my husband became very ill in February and passed away in May. I have been to many of Joy's sales over the years and knew they were the right company to handle this estate sale so the house could be emptied and sold. Because this was a high end estate sale (not a garage sale) I wanted to ensure we received the best prices for her items, which we did. Joy and crew stepped right up and took over everything. They sorted, inventoried, displayed, advertised and held the sale over two consecutive weekends. Her staging is absolutely beautiful. Given the market right now, I was extremely pleased with the outcome, items that sold and the prices realized. I know people have complained about high prices at her sales, but Joy is a consummate professional, knows the business, knows antiques and has a number of experts in various areas who also help appraise and price items. She handles estate sales, which are NOT garage sales, and the owners expect her to get the best possible prices for their items so I do not personally think pricing was out of line. And, her commission was the lowest I could find, without any additional costs or added fees. Bottom line, I would use her services again without hesitation, and would refer anyone who asked. Thank you Joy and crew. You made a very difficult and overwhelming time in my life so much easier! read more

Most dishonest company I've ever dealt with. They sneak some of their own products into the mix. They are overpriced and could care less about disrupting a private community. Joy and her staff are expert liars and have no problem lying right to your face. Actually 0 stars for this company. It should be noted that no one died for this sale. It is a hoarder's moving sale not an Estate Sale. read more

A total snot!!! Late to start and the prices were retail! Run because whoever hires her it'll take FOREVER to clear out a house. Her workers are pathetic too, old and dressed up for cocktails with old mentalities it's bizarre like step-ford wives with her husband guarding the door as they let the first 20 people in at a time. Thank goodness we were the first 20) I'll never attend her estate sale again. Example: used small paint thinner can 1/2 filled $4.00!!! Amazing! She'll be there forever then she said she'll have a Sale Day??? Lol! This is your sale day! read more

I need an Estate Liquidation service for my dad and I saw that there was an Estate Sale near my house. Estate sales near me are of interest because my daughter and I like to shop for Japanese dishes, dolls, and artwork. As I was leaving the estate sale, Joy, the proprietor, announced to other employees and customers that my daughter and I should be closely monitored because we ,"looked like the type who would steal." I would like to thank the kind lady who told me this information because I then walked back into to estate sale and asked for a business card since, I am looking for someone to help out my dad. I hope she learns to be more professional because I WOULD NEVER HIRE THIS WOMAN!!! read more

Opens later than posted consistently, the estatesalelady dresses as if she's going to a bar, flirts with men who show up that aren't customers, can't be found by her own employees while customers wait. Half of everything isn't priced. Listed by ISA as being one of five in the country who has mispresented as being accredited even after ISA informed her of her infraction. Her ratings are boosted by a few employees on both Yelp and Google. I recognize them in the review pictures. read more

I have been trying to get ahold of Joy for a better part of 2 days. Her mailbox is full and therefore I cannot leave a message. How can you do business like that? No email or secondary contact information... read more

Very strange company. Went to an estate sale by them and they were insanely overpriced, rude and just strange vibe overall. My mom bought a broom marked for 8 dollars and the woman ringing us up asked her accusingly who told her it was that price as if she was switching stickers and lying. Would not go back to their sales again. read more

I visited an estate sale for first time and capitol estate sale (CES) they were very kind and respectful to this entire exchange. I bought some things and was assisted through whole process. They were organized and prices on all items. I was impressed! Thank you CEL read more

Evidently she is not very honest. She advertises everywhere, even on Yelp, that she is Accredited by the International Society of Appraisers. The International Society of Appraisers has a special page on their website regarding her, stating that she is not accredited and is misrepresenting ISA credentials. https://www.isa-appraisers.org/find-an-appraiser/misrepresentation-of-isa-credentials read more

Joy an her entire crew are the very best in the business. Always polite and fair. Integrity is the best way to describe her. Everything is always immaculate, and well displayed. I love dealing with her. read more

This company held an estate sale in my neighborhood, and they were inconsiderate of neighbors. On the first day, visitors were parking illegally and unsafely, and they failed to put out cones or even comment to buyers who had parked in the middle of the street or blocking driveways. Several near-misses took place. The merchandise was oddly priced, and when I made an offer on an item, Joy acted insulted and said "goodbye" to me prior to me turning to leave (it's not my fault if she has overpriced an item - I'm willing to pay its value, not more! Others clearly felt the same way, as it was still sitting there 30 minutes before closing on the last day of the sale). Her employee then called after me: "We take Visa also," insinuating that I was making an offer based on what I could afford rather than on the item's value. Joy's behavior toward her employees and customers was like that of a pampered lap dog - imperious, and entitled. read more

This estate liquidation company charges outrageous prices for their items. An example is a used french press coffee maker was marked at a higher price than I could buy one at the store. A pack of binder paper for more than it costs at a store. And countless other items marked way up. These were not antiques or collectibles! Do they not shop in stores? They also offer a $5 discount to anyone who gives them a 5 star review! Not very ethical. I will not attend another of their sales. read more

Very clean and organized houses. You can tell the owner puts alot of work into her estate sales. I found the staff to be very helpful and friendly. Prices were fantastic!!! Directions were easy to follow and signs were in the open and bright. read more

Absolutely outrageous prices. Everything is over priced. We were joking about a godawful oil painting today at the place and mentioned how it didn't have a price and I bet the lady would charge $50 or something outrageous. So for humor we asked her. $78 is what she came up with. Looked at it for two seconds and said $78 I couldn't help but laugh. What a joke of a company full of people that have zero knowledge. read more

Capital Estate Liquidation is one of the best run estate liquidation businesses in the area. The items are always top notch, clean and organized. Very easy to shop and the proprietor has always been a pleasure to deal with. Nearly every sale I've been to I've found something for my home, office or otherwise. I will always continue to support Capital Estate Liquidation. If you're in the market for high quality items at a fair price, go to these sales. And FYI, I'm a customer who has actually shopped these sales. Trust me, they're good. read more

There are estate sale liquidators that refuse to both appraise and buy from the same estate. Unfortunately Joy is not one of those dealers! Don't trust someone to handle your estate that prices your things AND buys your things! This is a conflict of interest and unethical and may be illegal! Shop around and find am estate liquidator that isn't a collector of what you need to sell! read more

Zero stars for this business. We used them to help with our Grandmother's estate and it was truly a terrible experience. Initially, they come across as very helpful, but once the contract was signed and the keys were handed over, they disappeared. We couldn't even get a return call to find out when the sale would be. There was no follow-up call after the sale either. We had to say in our messages that our lawyers would be calling before we heard back. When phone calls were finally returned, they acted like we were bothering them. The biggest problem was the inventory list we received after the sale. It was very, very high level. Many things were missing and we were told they were put under misc. and sold for a very low price. Many items remained unaccounted for. I would not recommend this business to anyone. The entire experience left me with a very bad feeling. read more

Do NOT use this business for your estate sale needs. This was one of my biggest regrets. Poor record keeping and pricing. Very very disappointed. No stars. read more

No stars. Completely unprofessional and unsatisfactory experience ever from start to finish. Was also misled from the start.. We were never provided a complete inventory (as originally told), numerous items were completely ommitted and remain unaccounted for. In additon, items were removed from the estate without our knowledge and listed for sale in owner's antique shop. They chalked it up to "accounting errors". Property was also brought into the estate and sold without our consent.. Personal effects were sold without our consent. The list could go on ... There is no accountability whatsoever and, as a consumer, I feel completely preyed upon and taken advantage of. Would not recommend. read more

This women is way out of touch with everyday people. Can't tell you how many times I have walked in her sales and walked out with nothing because of price gouging, I don't see how she stays in business even her workers think shes way over the top on her pricing, I will personally boycott her sales from now on and never waste my time again because the out come is always the same. read more

We arrived at sale 20 minutes prior to the 9am opening on last day of sale. They opened at 9:06am. We asked if they were selling 1/2 price (as usual at last day sales) we were told the owner Joy wasn't going to be there for 30 minutes so make a pile of what you want to buy and when Joy arrived she would let us know if the prices were half off or not. Someone at the sale heard my conversation and commented "Joy is always late." Needless to say we left buying nothing from this beautiful estate. Too bad the employees she has working for her had no power to make sales decisions in her absence. We are 20+ years dealers, this was our first and last estate sale with this unprofessional company. They wasted my time and lost sales for their client. read more

I gave one star which is one too many. This woman is a piece of work. Good sales presentation, and she produced some bucks. But her communications skills leave a lot to be desired. Took her two months to respond to my questions after the sale. Requested donation receipt for tax purposes which took two months to deliver. Couldn't remember where they donated the merchandise that didn't sell. For someone who has been in business for decades, she is not very professional. She did not anticipate issues, she did not follow our directions. After reading other reviews I have some grave concerns about her process. Wish I had seen the reviews ahead of time to avoid using this woman! read more

As an avid estate sell goer I will never attend one of these estate sales again! The prices are outrageous and full blown retail. They opened late and the lady who runs everything Joy was 15 minutes late and she's the only one that prices items! I asked how much antique books were and she rudely replied "is there a price on them?" Obviously not or I wouldn't be asking! She then completely ignored me and was too busy setting up her little jewelry stand and conversating with others. I walked out and she didn't even notice. So disrespectful and rude to customers it's unbelievable. Maybe you should be professional and come early to set up! I will never go back and encourage others to avoid her uppity too good for everyone sales. Don't hire her either or you will never clear out your house! Read the other reviews, don't know how they've stayed in business. read more

I have a friend who used this business. I strongly feel that my friend was taken advantage of and treated unfairly. I recommend using another business. read more