Here's the short version - If you and or your family find yourself in need of an Estate Liquidator, don't waste your time interviewing anyone else but Susanna Burns. She and her team are professional, they know how to set up an Estate sale to make it appealing to your eye, they market well, they know how to price, and they do what they say they will do within the timeframes given. We could not have been happier with the job they did for us. Long version - After my mother passed away, we were faced with the daunting task of cleaning out her house and preparing it for sale. We began by obtaining a dumpster and disposing of many, many, items that we deemed to have no value and be worthless. MISTAKE. Susanna could have sold much of what we disposed of and probably saved us some on the dump fees. I was amazed at what people will buy. When we interviewed Susanna she arrived on time, was dressed professionally, and came prepared with her insurance certificate, business license, a bond, and references. She explained the whole process to us (from discovering what is in the house all the way through final cleanup). After we selected her team, we discussed timing of the process and the sale. She had some very smart insight about timing, in that the sale should be long enough past Christmas that people feel like they have some spending money in their pocket again. Once they got to work, her associate Eddie took the lead is setting up the sale. They grouped items intelligently, attractively, and appropriately. Their staging of items conveys to buyers that the sale is professionally run. They priced everything in the sale, even brought in an outsider to value the art that my mother had collected over the years (sadly none were Rembrandts ). Once the sale was complete, they disposed of everything that had not sold (as they said they would), and turned over an empty vacuumed house ready to start the real estate sale process. Throughout the process Susanna and Eddie kept us informed and apprised of the whole process. My siblings and I were very happy with the whole process and the results. Since our sale, I have had the opportunity to attend estate sales put on by other companies. Dare I say they don't come close to representing an estate the way Susanna and her team do. Like I said at the beginning, don't waste your time interviewing anyone other than Burns Estate Liquidators. You will end up hiring BEL anyways. read more

This has to be the most expensive estate sale company in town. I was appalled! $6 for 1 placemat! Seriously, the half price day was still way too high. I'm guessing they have a "not sold" contingency that helps the bottom line. Don't bother, unless you're willing to pay Chairish.com prices at an estate sale. The items I wanted, I was sure, couldn't really be $6 each for a placemat. Additionally they weren't intact, but were unique. I decided, if that was the case, at half off it's about what I might pay at a normal estate sale. I asked the person taking money in the garage if $6 was the price per mat even with flaws. She discounted to $5 then half off which still falls above your previous claim. It was eye opening to see the level of price gouging. I had been told "Burns is the most expensive in town, which is why they get the high-end (greediest) clients" So, say what you want, I came, I saw, I reported. Looks to me like you are trying to rationalize something away that you know to be true. I repeat, I won't be back and I would discourage anyone else from attending your sales. Good luck to you. read more

ATTENTION SHOPPERS: I have attended two estate sales hosted by Burns Estate, and both times the experience was the same -- overpriced items and zero flexibility. Estate sales exist for a reason: families need to move belongings quickly, and shoppers come hoping to find fair deals on second-hand goods. Burns Estate seems to have missed that memo entirely. They price everything as if they're running an eBay storefront, not a local sale. On my most recent visit, my son found three small Brio train parts on the last day of the sale -- pieces so small and unremarkable that every single person who had walked through that weekend had passed right over them. These were just forgotten little pieces that fit in a child's palm. We were quoted $3. I politely asked if she could do $2. One dollar less. Instead of just being reasonable, the staff member pulled out her phone, searched eBay, and pointed to a $13 listing to justify the price. Items on eBay are cleaned up, photographed, and shipped with care -- these were tossed in a pile all weekend with no takers. And here's the thing, we paid the $3. But my son's excitement of finding something he loved (trains) was completely ruined by the interaction. This was never about the money. It was about being treated like we were trying to steal something, over one dollar, for items nobody else even wanted. A little grace and kindness would have cost her nothing. Instead we got a cold eBay price check in front of a child. Two visits, same experience. This is not a fluke -- it's how they operate. If you're bringing kids, save yourself the frustration. Burns Estate is not the place. read more

The items were nice but overpriced. Many clothes had holes/stains on them and were priced at $10-$50. Also while looking through the clothes I was being followed by one older women. I went to another room and she followed me there as well. I felt very uncomfortable. Please tell your staff to be mindful of following people it is unprofessional. read more

I've been to many sales by Burns Estate Liquidators and I can highly recommend them. Organized and clean and very fair pricing. Excellent staffing!! 5/5 read more

Susana Burns did a fabulous job with our Mother's estate sale. She was sensitive to our needs during a very sad time as we had just lost the matriarch of our family. She and her assistant, Kait organized and staged the home beautifully. Her knowledge of the values of items is incredible. The estate sale was very successful due to her great advertising, great professionalism, great organization skills, and unsurpassed integrity. Her kind, honest, caring, and warm personality made working with her a pleasure. She took care of all of our needs with ease. If there were a 10 star review available, she would get all 10 stars. read more

Just left the Wilton Estate Sale. Made a sale with the owner for 4 LP albums for 1.00 each. 5 minuyes later he findes me and says he mis spoke .. they are 5.00 each. We closed that sale at 1.00 each! The hinorable thing to do would have been to advise me all albums are 5.00 each, but I will honor our deal for 1.00 each. Nothing was priced. The older gentleman had to run to the lady inside for pricing. Completely disorganized, unprofessional and not honorable people. Shameful. read more

Would like to thank Burns estate sale for an outstanding sale they had last weekend thank you so much I love all my beautiful treasures that we bought from you! We're so anxious for the up and coming one that you will be estate sale you will be having this weekend! A special thank you to Kelly for being so kind and very very helpful! What a fantastic experience! Thank you again Jim read more

My family and I could not recommend Suzonna & her team more. Suzonna is thorough, detailed and extremely efficient at her job. Cleaning out personal property is emotionally draining and difficult, but having Suzonna in your corner with as she leads with respect and compassion is a breath of fresh air. She is extremely thoughtful with her execution! I wish she could take care of all my home projects. With many many thanks, Katie & Family read more

Professional and Thoughtful! My family recently used BEL to assist in emptying out our parent's home. We were impressed with their professionalism as well as helping us fulfill our needs and desires for the estate. We would definitely recommend BEL for anyone looking for reliable, honest, and high-quality service. read more

After my sister's death, as her executor, I was faced with the daunting task of disposing of all her belongings--furniture, clothes, jewelry, tools, and whatever one can think of, she had it. After doing extensive research and interviewing Susanne, I knew she would be the best person for the job. Susanne is licensed, very professional, well-organized and trustworthy. She is upfront about how she will accomplish the job by explaining the process step by step. So, listen carefully when she is telling you what she will do. She set a date when everything from the house would be emptied, and she came through as promised. The house was broom cleaned, as the contract read, and everything not sold or donated went to the dumpster. Shortly after, I received a check for the items sold, along with pictures showing what each item sold for. The smaller items were not pictured. Donation slips were also provided. So, if you're looking for someone who will come through for you, Susanne Burns is that someone. I HIGHLY RECOMMEND HER! read more

I had the pleasure of meeting and doing business with Susanne Burns from Burns Estate Liquidator a few weeks ago in Folsom. The event was very busy and had many quality items priced to sell. There were some challenging moments with customers that Susanne handled very well while getting her point across as she was representing the estate in an excellent manner. I would definitely consider this company for estate liquidation services as it will get done in a respectful and professional manner. Keep up the great work Susanne. read more

By far the best and most organized sale I have been to. Burns Estate Liquidators was amazing. This team worked so hard to put on this sale as there was so much inventory. The line process was smooth and worked great. I really enjoyed the sale they hosted. Pricing was far, staging was perfect and customer service was top tier. read more

It was a pleasure (and a huge relief) working with Burns Estate Liquidator! Susanne patiently guided me through all the steps of the daunting (to me) process. The company quickly and thoroughly cleared out my home, leaving a house immediately ready to sell. Cannot recommend Burns Estate Liquidator enough! read more

The Burns Estate Liquidator company is a friendly and professionally operated business that benefits those needing to clear out there home while up cycling unique and high end items, sustainably. Today, I came over to the Carter Road estate sale, living in the neighborhood, and of course like everybody else, enjoyed the hustle and bustle of a busy shopping day. I love the way they set things up - the kitchen felt like a stop at Williams Sonoma! Left with many fun treasures - as always. My home has many beautiful things from the decade of shopping with Burns Estate Sale - which is fun. The true gems of Burns Estate Sales are Susannah and her crew, they run a well oiled machine and handle super busy times and customers with panache. Can't wait for the next ones, ladies! --Chris read more

.....Recently, we started the process of interviewing people for our estate sale. The one who stood out the most, was Susanne Burns. When we sat down to interview her, she was prepared with all of her documentation, which included her being licensed, bonded and many recommendations. After evaluating our house, she stated she would takes us on as a new client. Susanne is very upfront and honest. She's been doing estate sales for over 20+ years and as you get to know her, her expertise comes through. She is willing to work with your needs and even showed up when we had a faulty sensor setting off the burglar alarm. Upon signing her contract, we agreed to a partnership and that everything would now be fifty percent hers. We also agreed to be out of the house for approximately 5 weeks for her to individually research and price each item as well as arrange the house for the sale. At the time, we thought that 5 weeks was a little long and didn't quite understand why she needed all this time. About a week before the sale, Susanne showed us the website she had for the property and how everything was displayed, with a price tag on every item! Susanne has a huge following and guaranteed a lot of traffic and exposure for the sale. During the sale, she strongly recommended that we did not come by and just let her and her staff do their thing. We put our complete trust in them. We were updated after each day with sales totals. A few days after the three day estate sale, we met with Susanne at the house. As she had stated previously, she verified that the house would be emptied within that week, with all remaining items to be donated to charity and if anything else was left, hauled off in a dumpster. She presented us with a check of the profits and all of the receipts form ever single item sold. Very impressive! Then we were presented with donations slips, and with a breakdown of all the items to be donated. After having a bad experience with an estate sale in the past, I was a little unsure on how this experience was going to turn out. All I can say is to let Susanne take over and do what she does best and you will be very happy with her results! I can't stop thanking her enough for the whole experience and even my tax person is impressed by her thoroughness! Anthony Madieros read more

Susanne Burns and Team are outstanding. I recently hired her team to help with my moms estate after acquiring her treasures for over 32 years. Nice stuff but a lot of it, and was quite overwhelming. Just wrapped up all sales, left house clean and empty. I found them professional, fair, and most importantly had great communication. Anyone in a similar situation should reach out to Susanne Burns. Thank you. James S. Carter Rd. Sacramento read more

Came to shop for vintage and left feeling quite uncomfortable. Witnessed really distasteful customer service at their most recent sale by the owner of the company. Not sure I would feel comfortable supporting this business moving forward. Re: your response, it's Interesting you called the reviewer my friend. I purchased three pairs of earrings after her and I had never met her prior to the sale. I witnessed the entire event - your behavior was awkward for all of us. read more

I can't say enough about the experience we had with BEL. Extremely professional and transparent. All of the financial details were fully disclosed upfront and there were no surprises. After the sale was completed, we received copies of all sale receipts and lists of what sold and what didn't. I would absolutely encourage anyone looking for an estate liquidator to talk to BEL and then utilize their services. You won't be disappointed read more

Have you experienced a "lifequake"? An unexpected event that totally disrupted your life? I was shocked and overwhelmed by a lifequake. I was left alone with a lifetime collection of tools, equipment, toys and possessions. On one of many rainy days last winter, I experienced a "God wink". It appeared as a tall flag announcing an Estate Sale, just outside of the church I was praying at. I went to that estate sale and immediately was impressed by what I witnessed. Everything for sale was neatly arranged, organized and labeled with prices. I walked through the home and met Hannah and Susanne. Both women were welcoming and friendly. I knew I needed their expert help. When I was ready to commit, Susanne came to my home and assessed my situation. She patiently explained her business models and answered all my questions. Once I signed the contract, Susanne, Hannah and Julie rolled up their sleeves and got to work. In less than a month, everything I wanted to liquidate was gone. They left my home and property spotless. Susanne and her team stayed in constant communication with me during the process. Letting go of the retirement you envisioned and the possessions you accumulated is an emotional process. Susanne was compassionate, patient and very professional. I am thankful for the God wink that led me to Burns Estate Liquidators. read more

In the world of grief and loss, Susannah is a ray of light and help. I cannot speak highly enough of her and her team. My mother in law passed away in May and we were faced with the daunting task of cleaning out 40 years of her life in a house. Enter Susannah. Not only did she skillfully handle the intense emotions of my grieving sister in law, and the rest of the family- she really helped us get some value where we weren't sure we would. She is professional, direct, and no-bs, which I truly appreciate beyond words. She was able to sell or donate everything in a 4 bedroom 3 bath home, and it lifted a huge weight off of our shoulders. She is licensed, bonded, and insured - and she knows her stuff. Don't go anywhere else. You have an absolute rock star on your side if you call her. read more

If you've been thinking about visiting an estate sale (or are a seasoned pro) Burns Estate sales are a must! Susannah and her team are top-notch professionals, who create a warm, lively atmosphere for the folks coming through. Pricing is more than fair, and if there's an item you're on the hunt for, they will point you there with total precision--that tells me that they take the time to really become familiar with the items they are helping their clients part with. In my experience, estate sales can sometimes feel intimidating and competitive rather than a place for people with shared interests to appreciate and respect the belongings of a person or family, who for whatever reason, are parting with them. Each home has a rich and deeply personal history and I feel that Burns Estate Liquidators takes that seriously and shows great care for both their sellers and buyers. read more

We went to their estate sale in Davis - and they are fabulous. Really well organized. Don't expect to haggle the first day. There's lots of staff to ask questions. It's nice that their sales are only high end. read more

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For the first time in over 10 years, I decided to go and check out some estate sales today. I went to three different sales, and the one held by Burns Estate was head and shoulders above the best. It wasn't only the quality of items available- everything was organized, everything was clearly priced, everything was CLEAN. The prices were fair- and surprisingly comparable to the other 2 lesser sales I went to, where everything was unmarked. I highly suspect the other sellers were sizing me up based on my appearance and pricing high. One of them even tried to "accidently" add an extra $10 in tax to my total. The comparison between the two messy sales vs. Burns extremely professional sales was night and day. I will make a point of attending every Burns estate sale I can, I was that impressed. read more

I have known Susanne Burns for more years than I can count as a customer. She runs an incredible liquidation business and I would not hesitate to put her in charge of any estate. Her business ethics are impeccable as is her character. Thank you for always taking care of your clients whether they be the seller or the buyer you and your business associates are truly the best in the industry. read more

2.5 stars. Stopped by a sale. They had a sign in sheet and most customers did a good job of staying physically distant. Most staff were wearing face masks. The 2 proprietors, however, were only wearing face shields which are NOT substitutes for masks. Face shields have openings at the bottom and don't restrict the spread of aerosolized droplets. They were walking all around the venue. Please protect yourselves and your customers by wearing masks. read more

We really appreciated how well curated the estate was. Everything was pristine and organized. Not your typical free for all. Great and friendly service. read more

Burns Estate Liquidator - Well curated estate collection off site for clients who didn't want to have an estate sale. - Estate Liquidation Near Me

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Susanna and Burns Estate Sales are the best! I bought several items at today's sale on Carter. The prices were great... and the quality of available items far outdid anything I've seen at other Sacramento sales. Susanna and team were super helpful and professional. I would highly recommend Burns Estate Sales for you weekend treasure hunt... you will not be disappointed. Larry read more

I been coming here for over a year now . Susanne is always very nice and all her staff yes some things are pricey but they are good quality so if it's hard to get or quality so what if that's what u want and like get it will keep coming back and tell friends I had a business for over 30 years and people are so vindictive u don't like something don't come u don't need to trash a business just because u don't want to pay there price I went a few times saw something I like but don't want to pay the price fine move on people are so rude to say negative stuff why no reason but anyways love there state sales I go every week they have one Thank u Susanne ur great wish u great success and god bless u read more

I have been watching YELP for Burns Estate Liquidator this morning because I believed strongly a shopper was going to post something very negative- which I was witness. In fact we were all witnessed and many of us in line discussed this woman's horrible behavior. I had a Birds Eye view to Jennifer's bad behavior. She had a Chanel bag of 4 belts. There were no prices on her belts. When she asked the owner of the liquidation firm for prices Susannah said this is a St John it is $30 and the others are $8 each. This woman argues the entire time- while 15 people are waiting to check out! We were patiently waiting but she clearly was NOT leaving. The owner of the business had no choice but to refuse service. All the signs state unless otherwise marked. Her belt was a designer belt. Jennifer's behavior was atrocious. It was no surprise she had the nerve to write a negative review. She was entitled. To claim this business is awful is a joke! Im a regular shopper and Burns Estate Liquidator and their staff caters to all. It is the best liquidator in town. They are honest and full of transparency. Jennifer was an entitled brat and threw a fit because she did not want to pay the fair price. It maybe her first review, but I can guarantee she has behaved poorly before. I give Susanne 5 stars for a very difficult situation that had to be handled. read more

Update to my review based on Susanne's poor, distasteful way of attempting to slander my character when she was racially profiling me: Let's talk about how you treated the only African American man that morning who was interested in the dishes. You raised your voice when he tried to pick one up and "no, you're not going to pick them up. You're leaving them here and if you buy them, I'll wrap them here." Is that how you talk to all of your minority customers? Like they're children? Several of us looked at you while you were raising your voice, and I did not want to believe it was racially motivated until it happened to me too. You checked my bag in line, you implied I changed the price of an item I was purchasing...and I was the only brown woman in your estate sale. You were WORKING in MY NEIGHBORHOOD...yet you racially profiled ME. Also if you're going to attempt to tell the story, Be honest - I never once disagreed to paying for the belt. I said you changed the price - which YOU DID in front of many people - but yet I said I would still pay it. In fact, those were my words when you grabbed all of my things and cancelled the sale - because I called you out. You made your cashier uncomfortable when you barked at her to cancel my order and grabbed the inventory pad from her hands to aggressively write a slash mark through it. Wow - you really told me with that big ole line you drew! Also, why would your cashier apologize to me if I was as nasty as you claim? I had two customers come up to me in the driveway saying your behavior was distasteful too - while I waited for my white husband to come buy me the items. And then you had the audacity to tell him that you believe I changed the price and my attitude was poor? Ma'am, we've been married for more than a decade. He knows his wife is honest, easy going, and fair. He knows. But you can add that to list of your classless acts for the day (all before noon!). I honestly was having a wonderful morning - even speaking with the women who work for you. I helped the woman at the door. I joked and laughed with the woman in the jewelry room. All was well before you came into the equation. I'm not the first review to talk about your poor behavior either. That should be concerning for any potential client. If you are as organized as you claim, you will see on your inventory list what you priced the belt at. I don't need $12 (since we still paid the price you changed it to). I don't even need another soul to know the truth. I just hope when you check that list (if you even keep one) you'll see that you racially profiled a brown customer who WAS TELLING THE TRUTH. Also, here's a little customer service 101: Try to empathize with any disgruntled customer, especially publicly - like on yelp. Gaslighting is not very becoming. Your lack of customer service skills are showing in several of your replies on here... ------------------------------------------------------ This is my first negative review on a business. I have never been treated more disrespectful than by the owner of this business. The owner's name is Susannah. Not only did she change the price of a belt on me while I was being charged, she DENIED that she did. She took the belt from me, removed the price and created a new one at the register. The difference was $12 - which is nothing - but it was absolutely the principle. When I said that was ridiculous, she took everything from my hands and told me to leave. This was in front of 20 people. Not only was this humiliating, I wholeheartedly believe it had a racial motive. I sent my CAUCASIAN husband in to purchase my items and apparently she increased the price on another item! Honestly, it's sad we have people in this world spreading this kind of disrespect and discrimination (a word I do NOT use lightly). As an avid estate sale shopper, I realize business will still come as soon as a sign is propped up on the street, but if you are a family member looking to liquidate your estate, I would highly suggest finding another liquidator. There are so many nice, beautiful companies locally. Many of them remember their customers names and past purchases! I wouldn't want Susannah representing my family during such a delicate season. Having someone in your house is very personal and if this is how she treats one customer publicly, imagine what else is done in private. read more

I thought losing a loved one was the hardest part, but it turns out, sorting through their items and selling them off was. I found myself trying to hold onto everything and making things so much harder on myself. Working with Burns Estate was the smartest thing I could have ever done. Not only were they extremely knowledgeable but it was also comforting to know they are fully prepared for anything that happens. They made sure to talk me though everything, every step of the way and make sure I was comfortable with everything. Fortunately that didn't take much because I trusted them enough to let them do what they had to do. I will always and forever be thankful to them for making this process easier for me. I will absolutely recommend them to anyone who asks. read more

Loved Susanne and her Team! They did an amazing job handling my parent's estate. Prices were fair, professional and efficient process, and very compassionate with regards to the circumstances. The home was left clean and greatly exceeded my expectations. I would highly recommend Burns Estate Liquidators. read more

If and when my own estate needs to be liquidated I have written in my will that I want Susanne Burns and her Team to handle the task. As an antique art collector I have been attending estate sales in the Sacramento area for 30 years and will say with utter confidence that Burns Estate Liquidator is by far the best service in town. The organization of the sales for hundreds of thousands of items is thoroughly researched and organized in a clean and clear way for buyers to see and buy things they've only dreamed about at fair prices. And those prices? They are always fair. I have researched more items at Burns sales than I can count and have never found a price to be outside fair market value. I cannot say the same for other liquidators. Susanne's integrity is unimpeachable. I have learned to trust her judgement implicitly about a huge range of objects of interest. I love seeing Burns sales pop up knowing their are treasures to be found in a thoroughly professional setting. I will be attending many more to come! read more

We visited one of this firm's estate sales during our last trip to Sacramento, and we were duly impressed by the neatness, cleanliness, and reasonable prices we saw. The sale was well staffed in addition to being neat and clean, and all the customers we saw leaving the sale seemed pleased. We seldom visit this part of California, but plan to return to a future sale if and when we're in the area in the future. read more

If you want to get burned, go to Burns. Their latest estate sale exhibited photos of items that they had no intention of selling. Over half or more of the items shown in their advertisement were unavailable. It was simply a way to get people to come to the sale. I was amazed at the pricing--eight dollars for a $.10 coffee mug. I will never waste my time going to one of their sales again. read more

I had the honor of attending the latest Burns on site estate sale the "over the top" sale in Curtis Park. It was so wonderful! Very organized, extremely professional, the staff was so kind & helpful. They celebrated the home, the owner, & all his life's possessions beautifully. I have been to many estate sales & this was one of the very best. Can't wait to return tomorrow! read more

Susanne and employees got this.., organized, courteous, fair pricing and mindful of COVID. Definitely give this business two thumbs up. I will always attend her estate sales! read more

I would HIGHLY recommend Burns Estate Liquidator LLC! Susanne and her team are phenomenal! They definitely know what they are doing and do it well! Extremely professional, reliable and they think of everything! In the stress of moving cross country they helped me relief so much off my plate and took care of all my needs and was treated as a friend rather then a client! read more

Like the notices received, accurate listing of location, available time slots over 3 days and clear imagery of items. Some pricing is a bit high and there was no negotiating on day 2. Worth a look if you like buying in this manner. read more