I had a mixed experience with this practice. The physician herself was attentive and spent time…read morediscussing preventive health, wellness, and screening recommendations during my annual physical. However, I later received an unexpected separate office visit charge in addition to the preventive exam billing. My concern was not the care itself, but the lack of transparency regarding billing. During the wellness visit, the provider briefly reviewed outside lab results I had brought with me, and I was later billed for a separate office visit associated with that discussion. I was not informed during the appointment that this could result in an additional charge. After reviewing my visit documentation, I also felt portions of the note did not fully reflect my understanding of the visit, particularly regarding the extent of evaluation performed beyond the wellness exam. After raising concerns and providing supporting documentation, the office acknowledged overlap between the preventive visit and additional billing and indicated the matter would be reviewed. However, I did not receive a final follow-up or resolution regarding the coding review or reimbursement request. I would encourage the practice to improve communication around preventive visit billing and provide more consistent follow-up during billing disputes.

I ADORE Dr Jill de Castro! She is the best, so kind and really gets to know her patients. She is…read morevery straight forward, but I need that in a doctor. I love having her as my PCP.

Dr.Lee is very personable and knowledgeable. She is very easy to talk you, patiently listens to…read morequestions, then gives thorough answers. Her nurse, Essi, is similarly thorough, patient and responsive. I am very thankful to have been ordered to Dr. Lee!

It's wild and shocking for me to see reviews from 12 years back about this facility and there has…read morenothing changed or they even slightly tried. Please avoid this place if you can. Same front desk staff rudeness, lab work will not be submitted on proper time and sure is you will be waiting at least an hour on waiting room for your ill manner doctors and you will not get any apologies in return.Please avoid at all costs and find someone who are responsible and show some professionalism and respects. P.S. The one star for few nurses who are very nice.

Excellent care and compassion for primary care. Easy to get appointments and easy check in via…read moremonitor. No matter who I see, it's consistently an awesome experience.

have been going to FFP for over 20 years. Was always great. then they were taken over by INOVA…read more has become a 'business' rather than a 'medical' facility. the whole experience has become afrustration event. doctors are good, but the administration is terrible. Hard to make appointment. direction to doctors is confusion. (eg suite 400, but the told to go to suite 200 - next go to suite 200 told to go to 400). the offices use a 'noise' system to cover HVAC noise. this over rides my hearing aid, making communication difficult.Dare to raise your voice (a natural response) results in chastising. the Walk In Clinic is a Scam. unqualified NP's. in an example case I had a 'eye sty' . NP could not diagnose, nor get help. an hour later told to made an appointment with an eye Dr. my solution was a visit to the MAYO CLINIC website, solution provided instantly. as others have also said, other INOVA practices get good rating . others have said it has become too large and unconcerning . I agree. Do not recommend this practice.

I have been a patient of Dr. Nazam's for 30 years. He is very professional, caring and respectful…read more He listens, spends time with you and addresses your questions and concerns without making you feel rushed. He is knowledgeable and spends the time to get to know you, your lifestyle, goals and more. His office staff are profesional and responsive. The quality of care received has never been anything less than stellar. Dr. Nazam is ready to walk you through whatever you need and genuinely cares about his patients.

I was referred by a friend to see Dr. Nizam and have made him my primary doctor ever since. I agree…read morewith many of the other reviews here he's a very good listener and takes a time to understand before prescribing anything. Very friendly has good bedside manner.

Dr Shafai is extremely thorough and approachable. I appreciate her attention to diet and lifestyle…read morerecommendations as well as medications and traditional lab tests. She treats my hypothyroid and PCOS. She is knowledgeable in functional medicine tests and approaches as well. Ok

I agree with previous reviews on a number of accounts…read more First, I have had last-minute cancellations from her three times. I schedule my appointments weeks, if not a month, in advance, in order to get in her first time slot of the day. If I were to cancel with as little notice as her office has given me, I'd be charged. The staff is not kind and compassionate when you are agitated about the change. Second, that first time slot of the day? Is at 10am. If you have regular work hours, forget it. I have yet to be seen at 10am; more like 10:40 or so. I know doctors tend to run late - but the first appointment, all the time? Third, I agree with a previous post that she lacks empathy and appears indifferent. My last annual appointment, she reviewed my bloodwork, and stated "you have (condition that is related in part to being overweight)." And that was it. "You have (it)." I had to ask what I could do about it and whether its reversible, etc. and her answer was to take some supplements. No indication what strength of this supplement, or the optimal time of day to take it, with/without food - no information whatsoever. But the worst is she NEVER suggested losing weight, which is easily the most effective treatment! Advanced Health Center even has brochures about their programs to help people with weight loss, so I'm stunned that she never bothered to address it with me. She said I could come back for another blood test in 6 months, yet there has been no follow-up by the office. I'm proactive about my health; I made an appointment so she can write me a prescription to go get the blood test (they won't allow this to be handled over the phone). And I just received a text that she has to cancel the appointment.

Overall I am happy with Dr. Subhra's care. The appointment felt quick, however, I understand she…read morelikely has a lot of patients to meet with during the day. I felt she genuinely cared. I have a lot of chronic health issues so I'm happy that Dr. Subhra understood the gravity of me being a patient with her.

Dr. Saksena and her partner at Pinnacle Family Practice, Dr. Peyton, are both good doctors…read more Attentive, responsive and strive to do their best for their patients.

This was the worst experience I have ever had with any doctor's office. The staff is lazy and…read morereally has no idea what they are doing. I understand now why it was easy to get an appointment the very same day and why the waiting room was empty.

This is by far the absolute worst place I've ever had the misfortune to visit. My initial visit was…read moreok. However when checking out I wasn't given all the necessary referrals I needed and had to ask multiple times to get what was needed. A couple months later I'm being contacted to make a follow-up appt but was not informed as to why. When I called the office to inquire I was told they would ask physician to let me know. I never heard back only kept getting text messages to make an appt. I finally made an appt but discovered later that the scheduler made a mistake and made my appt for a month earlier. I called to ask them to correct the mistake but had to leave messages and was never called back. I have NEVER experienced such incompetent or unprofessional practice in my life. I highly suggest people find a far better place than this. We deserve much better treatment and respect!

Very knowledgeable general practitioner who takes his time with you. I recommend him highly, but I…read moredon't think he is taking new patients.

My family has been seeing Dr. Eisenbaum for about 20 years now. A very nice guy who takes his time…read moreand seems interested in people. Wait times are reasonable, and the rest of the staff is ok. Also, a few years ago Dr. Eisenbaum diagnosed my mom's best friend with thyroid cancer during a routine physical. She then went to a top thyroid cancer specialist at Johns Hopkins who said that he would not have caught the cancer because there were little to no visible symptoms. It ended up being Anaplastic Thyroid cancer, which is the most rare and serious type, with horrible survival rates. But because it was caught so early thanks to Dr. Eisenbaum, it was successfully removed and my mom's friend is doing well.

Dr. Peyton was my mothers doctor. She was great but ever since she left my mother never had the…read moreoffice check up on her she needed refills on her prescription that the pharmacy kept requesting and got ignored by the office. Called today and spoke with someone in the front desk and she was rude so I called back and asked for her name and she said it was Michelle although I'm not sure if that was her real name or not. I can't believe the quality of the office has gone down so low since Dr.Peyton left. Very dissatisfied. Front desk also informed there were a lot of people requesting their medical file everyday. I hope that this is a wake up call for them.

Dr Saxena was extremely disrespectful and rude. I've seen her as a teenager and always appreciated…read morethat she seemed to speak with confidence and consideration of a deep understanding of medicine, and while she was times brisk and abrupt in her appointments, I never had any conditions/questions/treatments to consider. Today was the first visit back to speak regarding my hormonal imbalance diagnosis (first time discussing an actual issue). I came 15 minutes early, prepared with questions, notes, and a hopeful attitude as I was keen on receiving attention for the same doctor. Within the first 15 minutes, she cut me off and spoke about how there is no catch all solution and disputed and said to "never get vitamin based blood tests" and then immediately moved to prescription medication. It's tough when a doctor jumps in with prescriptions before you have even explained your situation but I went along with her template of "personal medical attention". I told her I felt uncomfortable taking strong medication as I already struggled with imbalances and didn't want to risk any further internal issues. She talked through a new medication (which I hadn't done any research on, unlike all the other ones which I had notes on as to optimize her time seeing me). The breaking point was when I asked a simple follow up - "how do you track negative side effects? And will this all be a measure of hydration as you mentioned liver and kidney health?". She immediately stood up and went off on a rant beginning with "you are overthinking this", I can't waste more time with you there are other patients and we can't spend hours talking through unlikely cases, I'm not a pharmacist and I don't know the side effects. There was a lot more but I honestly am too shaken up by how she felt comfortable talking like this to a patient and don't want to be integrity of this message to be questioned if I try and draw from emotionally charged moments. At this point, I was very upset and crying as she continued (because she did). I stressed to her experiencing this symptoms and coming to her, I am already displaced from my health and body and these questions were so meticulously asked and noted with her time in mind. I write this review not because Shubra Saxena was a bad doctor (she prescribed me 2 pills within 15 minutes and promptly told me my time was up after a 17-minute conversation, and that's a great doctor to stick to their time tables and prescribe!) , but because she is an abominable healthcare professional. Making personal comments and rebukes as I shared vulnerable experiences that brought me to her clinic as a patient, and an absolute disregard to caring for my health. If you are a person that asks why after your doctor rattles off chemical names and if you are a patient who has more than 2 years left to live so will therefore deal with side effects etc., I would avoid Dr Saxena. If you are in a rush for your health and want someone to check off boxes for your physical, maybe she is best. My mom and aunts see her for diagnosis and have always said she is very polite and to the point and maybe because I look younger and am 22 she felt comfortable acting that way. Regardless, as a paying adult with my own healthcare insurance and someone who takes their health very seriously, I would really recommend another doctor. No one should be in a position of vulnerability that is taken advantage of by a healthcare professional, and I truly felt that way leaving her office.

I will no longer be returning here anymore, I have been sick since Saturday night with some unknown…read moreVirus and I have told Dr. Ramin in the virtual meeting about my swollen throat, me having to vomit blood, very bad back pain, and a very high fever temperature. All they did was a covid and flu test and they didn't do a strep test. I went to Urgent care the day after and urgent care has confirmed with me that I was tested Positive for Strep A! Now I'm currently taking antibiotics. I've been coming here for a couple of years and I will no longer be returning here! Don't waste your gas or money coming here!

I'm not usually one to write bad reviews but this place simply disappointed me for numerous…read morereasons. To start my significant other was the patient, has not seen a doctor in 10 years. After me persuading him we finally looked to find a doctor for him to go get a check up. I decided to go with this practice because of the reviews which were decent, which now I don't understand why. When we went to the doctors office the doctor simply wasn't warming at all, it wasn't comfortable for my significant other even though we explained to the doctor that we haven't seen one in a very long time. In no way did he make us feel warm and welcome. But that's not the Main reason of me writing this review, mind you I'm not one to write bad reviews for somebody. Last Wednesday we scheduled an appointment to get blood work done after not getting blood work done for years. Which the doctor knows. After logging into the portal which the front office told us to do it seemed like the results came in the next day for the blood/urine work. There was absolutely NO COMMUNICATION, no call or follow up from the front office nor the doctor about the blood results. As a matter of fact we had to contact the doctors office ourselves to get an update which they had said the doctor would follow up but never did. We waited an entire week, Which is absolutely ridiculous because the doctor should follow up with you the next day if they cared enough. Still no phone call. After a week we decide to finally call them to ask what was going on. The lady at the front desk Continued to tell us that everything was "normal" and the doctor "didn't have time" and that's why he didn't call. Word for word said "the doctor didn't call because he is busy with other patients." What kind of doctor does that? The level of upset doesn't even make sense. I have never been to a doctors office and had experience such disrespect. As someone (my significant other) that hasn't seen a doctor in years we should not have this experience. It was the absolute worst visit for him and I really regret taking our business here. I want the doctor and the front office to know that they need to fix their ways because the way that they treated my significant other is completely unacceptable. The front desk lady also had told us that we should be able to understand what was written on the portal. How would we do that when we're not a doctor? Simply just so upsetting. I will be taking my blood work to a different doctors office and I hope everyone takes the time to review this review, and I hope Dr. Ramin as well as the front office takes everything I'm saying it into consideration.