I went in this past Tuesday to get dip powder because I wanted to get my gel nails taken off. My natural nails were long and coffin shaped. Instead of soaking them to get them removed she pulled them off with a clipper and broke of my real nails one my left hand. She was getting frustrated and decided to call someone else to do my right hand. It literally took him five minutes and didn't brake my nails. I was forced to get square shape and my nails are so short. She didn't know how to do dip powder that she quit after the third time and called another person to come do it. She cut me at-least 10 times and would get me with the buffer as well. Never coming back ! Only the owner is nice everyone else sucks. read more

I had terrible customer service here. One of the guys did my nails the first time and did not listen to me at all. I said I wanted oval shaped and he gave me stilleto! I went home and had to cut them down because they were so uncomfortable. They only get one star because the stilleto nails were pretty but not what I asked for. I went back for a second time for a pedicure and was hurriedly given a seat by one of the guys again, he made a big deal about me wearing a dress and was snickering with the other workers, and he had a bad attitude with me, even though I'm pretty sure I requested for one of the women to do my pedicure. Both times I feel like they were overpriced for sub par customer service. After I left I knew I wouldn't be coming back at all. Not recommended. read more

I paid over $100 and 2 of my nails came off within the first week! They are way to overpriced and charge $50-60 more than the average salon or nail tech read more

Place is very clean. Went in for a gel mani pedi, services weren't too bad. However, when i sat down for my manicure it seemed slightly rushed took her about 8 minutes but tonsils are still intact. However, i'm suffering a PAINFUL ingrown toenail and it's extremely infected and I'd really like to go back to try kevin but i will not get a pedicure here anymore. read more

I had my acrylics done 2 weeks ago at walmart and it looked hideous, so when Kevin saw my nails he immediately knew what to do with it. I've never had my nails done this beautifully the way Capital Nails did. The place was very clean and has a lot of space and nail artists, everyone was very friendly. I would definitely recommend Kevin, he is the bomb! He took care of my nails like it was the most precious thing and made sure i was satisfied with it. I would definitely come back here for my refills read more

Capital Nail & Spa - Nail Salons Near Me - Plainfield, New Jersey

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They charge way to much for regular as nails they charge me 100$ for something I can get for 40$ somewhere else I was shook and igot them short simple as they could be DANA you need to stop charging so damn much it's ridiculous Idont care paying the money but comon you guys are playing people out with those prices I been doing my nails for along long time and trust me when I say DONT COME HERE THEY ARE TO EXPENSIVE FOR NO REASON THERES WAY BETTER PLACES THAT WILL CHARGE YOU A REASONABLE PRICE I have payed 100$ somewhere else WITH DIAMONDS AND STICKERS AND ALL THAT GOOD STUFF imagine if I would had got that I would had to pay 300$ crazy read more

Scheduled an appointment with Kevin over the phone. When I arrived he said he was busy, but he had someone else. I was hesitant, but I still stayed. I got a full set with the crystals on 2 nails which added up to almost $90.00 after tip I paid a little over $100. The following day a crystal fell off; so I drove all the way back to plfd to get it fixed. Went well she said sorry, of course no charge. And again that night Two more crystals fell off. I called the shop the next morning and told Kevin, he said come in he would fix it himself. When I got there he sent me back to the lady that did my nails in the first place. I told her to just remove my crystals entirely. I like the way they shape nails and the nails products they use. . Kevin is good at what he does, which is why I wanted to get my nails done by him. However it seemed to me that he wasn't in the mood to do/fix my nails the 3 times I was there. I will not be returning. read more

UNINVITING ENVIRONMENT & ARROGANT OWNER. All I want to know is, why are you a nail tech and act like your as prominent as Donald Trump or someone of that caliber? I am paying you and your not doing anything for free. The aforemention is the attitude of the owner,Kevin. He does really nice designs, but he was very rough with my hands and had a coldness about him. Not to mention he charged me $80.00 for a new set plus design. Only visited once, but decided I wanted an exotic design for my vacation and went back the beginning of August. Unfortunately, I wasn't able to get my nails done as I was unpleasantly asked to leave the shop bc my boyfriend spoke back to Kevin arrogance. As I was about to start my pedi my boyfriend came to sit next to me as we were having an important discussion and the nail tech told him, in a nasty manner, to move and gestured his hands as if telling a dog to shoot. My bf is not one to tolerate bs, as I often do at times, and questioned why he couldn't sit near by as the area was empty. My bf soon proceeded to leave shop after sort of placing chair back harshly and then Kevin starts cursing at him. "Why you throwing my shit?" Bf left then I was told to leave afterwards. Other clients questioned why I had to leave when I said or did nothing. If you want to pay high prices to be mistreated & unappreciated, this spot is for you. read more

Great place that is nice and clean with excellent service. I enjoyed having a peaceful experience with gentle music and nail techs who know what they are doing. I respect how the owner holds his standards, it keeps the place nice and therefore attracts people who are looking for a better experience than what is around Plainfield. I'm a customer for life!! read more

The only reason that they get 1 star is because I have to. They treat POC like crap in here and they are in business because we allow them to. Went in for a fill and pedicure. Had to wait while my nail technician finished her snack and drink. Then she comes over, starts taking my toe polish off then throws my foot down and starts to wax another client. I asked the the nail tech next to me and h told me that I should have patience. So I took my foot out of the water and left. Please women--stop letting these people treat us like crap. Our money is worth something . I will never visit this salon again. read more

Kevin did an amazing job on my nails. Not only did he take his time, but he also explained the damage that had been done to my nails from a previous salon. He made me feel confident that he'd take care of my nails. Capital nails is now my new salon. read more

As a fairly new customer, I was happy with Capital Nails until I realized that the prices for my 6-year old daughter and I were fluctuating but our services remained the same. We both got manicures and pedicures. The last visit on July 11th took the cake. I was charged $61.80 and this caused me to question the services because I was never charged the same price as my 6-year old. When I questioned it, I was told it was because we both got manicures and pedicures. I didn't believe this because she got designs and I never did. Also, I reviewed my bank statements and they revealed the following: 5/16 - I paid $56.65 6/11- I paid $56.65 6/29 - I paid $51.50 7/18 - I paid $61.80 I would also like to note that my final and most expensive visit was when my daughter and I both received mediocre services. I had never dealt with either of the technicians before but the poor service and lack of concern for my pricing questions caused them to lose my business. read more

Kevin is an awesome nail tech. Respect his establishment and he will respect you. Will recommend to anyone. It's a little pricey but truly worth it read more

At first I was skeptic about this place. But after to speaking with Kevin about what kind of gel I had on, BTW I did not know. From that convo, I felt a lot more comfortable being there. I didn't mind waiting but didn't even have to wait long, even without an appt. I felt no pain or got cuts from Kevin working on my nails. They came out absolutely gorgeous! It's been three weeks since I got them done and still get compliments!thank you Kevin! read more

Fb I have to fill you in about my morning lol. Most people that know me know I always bring my own nail polish with me to the nail salon because I hate using their cheap nail polish. Today I decided to bring my new OPI yellow that I've been dying to try. After my pedi was done and I sat down to get my nails done the lady had the nerve to get mad and tell me she didn't want to use the nail polish,the color would not look right on me because my skin was too dark and I would need more than 3 coats. Immediately I go into shock like woahhhhh what the hell did she just say ? Nahhhh she didn't just say that. But she did smh. I wanted to totally go off on her but I didn't because I had already paid for my services. She then decides to give me my receipt to sign she then throws the pen at me. The place this lady took me made me so emotional and made me cry. She took me back to When I was younger and people teased me about my full lips or teased me because I used Vaseline and lotion to prevent ash lol. All these things flashed before my eyes but instead of turning up and going that route I kindly went to the next seat and asked the brown Latina to finish my nails. She was in shock as well that the lady said that and insisted on completing my service which she did (and only used 2coats) I gave her a 20 dollar tip and told her thank you. She knew what was up read more

Horrible experience. Communication of staff is absolutely horrible. Sat and waited 45 mins for a pedicure. They could have at least told us upfront that there was a long wait. After 45 mins of waiting had to get up and walk out. People's time is valuable, they should respect that. read more

I was a customer of Capital Nails, well over 17 years. The owner / Operator, Kevin Thai, does the best nails - there's no denying that! However, he lacks Decent Customer Service Skills (I think it's mostly Cultural), but he can be very rude & demeaning, which I've witnessed on many occassions. He doesn't honor appointments, which is why I've had to part services. If he screws up & is late, or has to reschedule, he offers a simple apology. But, if you're running late, he'll not honor any grace period, and will very quickly sit another customer in his chair. He calls one of his staff members, "Dummy" (a latina who actual name is pronounced close to the word, according to him. Surprisingly, she responds with a smile to his disrespect)! I repeat - his work is amazing! His customer service skills are Whack!! Dana is very professional! read more

I had a very bad experience at Capital Nails on July 22nd. I received a very poor pedicure from a nail tech that was clearly inexperienced. She went through the motions as if she was filing my nails. I looked at them and most were all jagged edges. I asked her if she could file them better and she snapped at me saying "No machine." Mind you, I don't have rough feet! Lol After asking others several times to help, finally someone else took over and finished the job. The previous tech started someone else and used the same equipment on her that she used on me without sanitizing it! After I was done, I went to Kevin the owner and told him what happened. He told me that didn't happen and I was lying!! Wow!! Is all I can say. They act like they are doing you a favor! Everyone should boycott this establishment! read more

Amazing job!!! The guy i forgot his name does a really good job !!! Alittle expensive but its never disappoint u

I wish I could give this place 0 starts for customer service. Walked in about an hour before closing and the two ladies working at the time gave me the ABSOLUTE WORST ATTITUDE EVER. Told me that I would have to wait an hour to get my fill in just because they didn't want to take me. I decided to wait and was called after 3 minutes of waiting. Unbelievable how they lie just to not work. read more

Fast and professional service! Normally when one goes to a nail place they only have maybe two people who can do designs, but here EVERYBODY does designs and does them well. I also get my eyebrows done here and have never once had a problem. Admittedly it is a bit of a drive for me, but it's worth it! read more

I went to the salon because my nail girl moved out of town. And I was desperate to find a new place. The salon is very clean. But when I walked in I saw lots people nail techs just setting doing nothing. And I still had to wait almost an hour. When I finally got to set in the chair. The woman was nice but was very hard with my hands. She cut my skin a couple of times with the file. I try to give her a chance. I aloud her to finish and I finally get to the polish. They have a great amount of different gel polishes. Beautiful colors and different brands. But I noticed a day or two later my polish started chipping off. When I return to have it fixed. I was told it was because of me it was coming off and he would fix it this time but next he would charge me $7 to repair their mistake. He fixed it and two days later the same thing happened to two different nails. So needless to say I will not be going back. read more

They suck prices are over the top I'll get better service in south jersey ....one the them cut the inner side of my nail where my skin meets the nail over laps to the side I am so not coming back read more

I see why a low rating. I stopped in yesterday and waited 30 minutes for a Nail tech; no problem since I needed my nails done. However, the Nail tech felt it was more important to gather the garbage and clean salon. Now, I've been sitting at her station for 10 additional minutes. She proceeded to repeat, Nail long Nail long... Honestly, first time here, I asked how much I don't want any surprises. With one bad nail, I removed half the acrylic while I waited for her. She started to take the remaining acrylic off with a fake nail but she was ripping it across, rough for no reason. I'm not new to getting my nails done so I know when force is needed but removing a Nail should be done with ease to prevent damage to my nail. Literally, a half inch nail was ripped off. Their explanation, Nail dead... Heck you just killed it. She was rude from the start and I voiced my opinion. She didn't want to do my nails, I assume she was ready to go home. I was her last client. I will NEVER stop here again. I would say more, I'm not sure if I can say names but I will avoid this establishment. read more

Ok If you want to be treat like Garbage and feel like you are here asking for a "Free" Service then this is the place for you! The Owner of this "Salon" Kevin and his Wife Dana they are great at what they Do Nails, but they're Nasty as hell in the way they treat Costumers We are the ones that Give you Money for your services, We don't come Here to be Treat like Garbage We come here because we want a good Service and for a little of relaxation time but when you go there you feel like you can't talk or said anything to them because you'll get mistreated! I have to Said Dana does an excellent Job she's great but Expensive as hell and if by any chance you make an Appt. And need to cancel for an Emergency or a last minute thing she'll tell you how it is with her because apparently she's sooooo busy all the time with celebrities and Millionaires that you can't cancel your appt. Like another person said they think they are like Donald Trump something is wrong with this place they first need to take some Costumer services classes and Learn how to treat the people that basically are putting food in their table! I would NOT recommend this salon to anyone not even my worst enemy they're plenty of good salons around the area that Do exactly what Capital Nails Does Nails!! With Not Drama no Rude people and less expensive! #stayaway read more