My insurance company selected them for me when I needed roof replacement 5 years ago. The roof is…read morefalling apart now - that's what happens when they roof in January (after having the claim started in July).- REALLY - and it has only been 5 YEARS!!!. They are extremely rude, and seem to have no time for the homeowner and the needs of the repair also falsifying work that was not done - I was home to witness it. I would never recommend them and now ONLY 5 years later I am having to deal with the JUNK job that they did to get my roof fixed properly!!!!! DO NOT USE THIS COMPANY

My Insurance company uses this group and the Bravado group is hot garbage. I am not so sure my…read moreinsurance company is hot garbage too. The adjuster from the Bravado Group came out to the house after we had a tornado, the clown said he was the best when in talked to him on the phone. ....... Well that was a load of crap. He must be blind, the woman (definitely not a lady) Valentina was such a rude pain in the butt and treated me like a twelve year old. Look at this, she told me that the insurance company would only replace two shutters when I lost most of them. She said that how does the bravado group know If my house had more than two shutters? I lost my mind, I said I found them and put them in a pile , you can see the holes inside in the brick, and I have a picture of the house with the shutters in it. She wanted to argue with me. I asked for a copy of inspection report, she said that she would get back to me...... I called back and she wanted to give me more grief. I said your fired and called the insurance company and had them remove these clowns from my account. They are hot garbage, stay away from their circus. They are not worth the hassle. Not worth the bang for the buck.

Not trustworthy, not recommend & Horrible experience from 12/2022 to 4/2023, Owners visit condo @…read moreearly morning & evening & discovered workers left food trash & lights on when not working, damages include: ceiling fixtures, painted over lighting fixtures & outlets, & plumbing issues not caused by tenant (debri flushed down sink & toilets , had separate contractor assess damages), kitchen & inside storage door, painting problems, & lockbox & code was changed & owner had to be made aware. Prior unnecessary cost included: 3+ weeks of fans running, etc. Cleaners did not clean thoroughly & blinds were dirty from construction work & property owner had to re-clean areas. Suggestion: Avoid using Toepfer for repairs. The company did not accept responsibility & the actions are common in reviews. If Toepfer is assigned, please Do not allow contractors work @ your home without the homeowner present.

The condo building me and my wife own a unit in recently had work performed by Toepfer. It was…read morerelatively simple work that consisted of repairing some kitchen cabinets, repairing drywall damage, and repainting part of our unit. The quality of Toepfer's work in the building was terrible. They painted walls incorrect colors, damaged floors and appliances, communicated timelines poorly, and whiffed on small details (such as returning cabinets with the correct number of shelves). I would never use Toepfer again for another project as it has been a constant time suck getting them to resolve the constant issues that have occurred.

We had the most bizarre experience with this company. Called them to come out to evaluate a flood…read morefrom the kitchen that went into the basement. They came out and said we needed to pay them the deductible (from our insurance with USAA) while my husband was on the phone to tell me this (which I had told him no that is not the procedure)....my husband asked them to wait while we contacted USAA....AND THEY JUST LEFT WITHOUT SAYING A WORD. I call them back and ask what happened and he said "oh we had an employee emergency". WTF !! I have never had an experience like this before but this was very strange, bizarre, shady and completely unprofessional. I am shocked that this company is so highly recommended and our experience couldn't have been more bizarre and completely unprofessional.

Kadeem was amazing! There was a giant stain on my carpet and in one hour he made it look like new…read more I also called the same day and they came in a few hours. Definitely recommend them!

GNA Bath & Kitchen is simply awesome and I cannot recommend them highly enough. From the initial…read morecall to the final walkthrough, GNA delivered every step of the way. This company provided seamless handoffs every step of the way from the first call where someone explained the overall process and provided a very rough estimate to working with the project designer to the project manager and crews that did the work, we could not be happier and highly recommend GNA. Our project was a complete remodel of a condominium that we bought and wanted to make our own. We had a definite vision of what we wanted to accomplish and the team at GNA was able to execute. Living in a high-rise condominium, it was essential that we found a company that was able to submit sealed architectural drawings for the permits and knowledgeable of the commercial building code. The project involved taking down and moving walls, widening doorways, completely gutting two full baths and a kitchen. The crews that worked on our remodel were awesome. Mario was our primary crew leader who was here every day during our six-week project. He listened attentively and kept us apprised of any decisions that we needed to make to keep our project on schedule. Albert was another crew leader working on our remodel and did a great job as well. The project manager was on site when he needed to be there, provided great suggestions to enhance the final look and managed expectations. While there were several hiccups along the way, the crews were completely professional and quickly resolved these issues to our satisfaction. We received numerous comments from the condominium staff about how neat, polite, and courteous the crews were when they were working in the building. A few our fellow residents have also asked about GNA and have reached out to them as well. We are so happy with selecting GNA Bath & Kitchen to do our remodeling project. At the end of the day, they delivered on time and on budget. If you're looking for a general contractor you really will want to talk to GNA; you'll be glad you did.

Single bathroom remodel. Final product was very good. Workers were very good. Office staff was…read moreOK, but not always responsive or informative. Protection of the floors was excellent. Cost was OK. Unfortunately, job delays were very bad. The project was to have been done in November 2020. It was started in January 2021 and not finished until April 2021. The bathroom was usable most of this time, but not fully available.

They were responsive and provided a fast service. Very nice and friendly crew. Happy with them and…read morehighly recommend them.

My bathroom project was beautifully executed and completed on time. The tile work is perfect and…read morethe installation of sconces and grab bars was done skillfully. Workers arrived on time at 8 am and left at 5:30 or later every day. The owner and project managers of A United Construction were masterful at communicating with me, keeping me informed and accommodating my requests and changes (many). We were all resilient and adaptive to challenges which turned out to be perfect duo bathrooms where there was one.

We used MW for a partial renovation of a bathroom in our townhome in December and had a wonderful…read moreexperience. When we initially interviewed contractors we asked all the companies the same list of questions, on this particular project the SCHEDULE was important to us and MW really came through in terms of getting the project completed within agreed upon timeline. The bid was competitive for the required work--do your research for similar projects in your area; the estimates for the materials were also close. If the price is a consideration for you, take down the names of the recommended vendors and go check out the selection in person. Researching majority of the details ahead of time greatly improves communications. Once we had our decisions made, the project manager took care of the process details. Staying in touch was very helpful because at any given time we were clear on what was going to be done and when. The crews were well-trained guys, they were efficient and pleasant. In particular, I want to mention how pleased we were with set up/protection and clean up. Our home has a large amount of electronics and much of the renovations on other floors has been completed by us so it was fairly important not to have other areas of the house be destroyed in order to fix one bath. The crew really took the time to set up protective covers on everything and when the work was completed our place was thoroughly tidied up. If we had questions and asked the crew, there was either somebody who knew the answer already or they made sure they found out the answers. I did not find communications to be a sticking point at all. Personally, I really like the tiered payment approach when the money is due upon completion of major deliverables from the established timeline. We found this arrangement to work well. We worked primarily with Greg Marks who was wonderful to work with, very knowledgeable and very professional. He answered all our questions, he listened when we enumerated concerns prior to contract signing and he was very forthcoming with suggesting solutions. More specifically, Greg made some style and materials suggestions that worked out very well. If you invest the time to do the research and to check out the selection before making your final selection with the project manager--it makes a world of difference for the project timeline. Taking advice from a professional really made sense on some of the details and that is the course we took. The end result speaks for itself--the look and feel of the remodel is "top notch".

In our experience, Marks-Woods Construction LLC are dangerous and dishonest contractors…read more I won't bury the lede: Marks-Woods lit our house on fire and abandoned it to burn, cut a live 240 volt wire and left it exposed in our yard where children play, mis-wired an outlet so that it threw sparks and molten copper onto our attic insulation, and allowed a gas leak to persist in our occupied house for at least a month. They exceeded their three-month contracted timeline by five months and left the project incomplete. If those facts are not enough to convince you of their unsuitability to earn your business, please continue reading. The red flags came early and often: Marks-Woods demanded a HUGE down payment to begin work, which began later than promised and faced delays from the outset. As other reviewers have noted, workers would show up infrequently (initially less than 60% of the time) and do very little work (for example, we caught them napping in our garage, watching videos, and playing with paper airplanes). Marks-Woods' work failed and continues to fail Fairfax County inspections (our deck for example, was built at great expense and not even remotely to code) and of hit-or-miss quality (we could not confirm some of their subcontractors' licenses either). They wasted time and resources via sloppy workmanship (e.g., leaky roof, broken tiles, unlevel floors), failing to follow building plans correctly, and misordering supplies etc. etc. Marks-Woods' communication was erratic and inaccurate regarding scheduling, work to be done, work completed, and invoicing. You can verify in other reviews (note the lack of historical ones on Google: Marks-Woods' business profile suspiciously disappeared for a while) and public court records that they allegedly pull financial shenanigans such as failing to pay their creditors and subcontractors. For our project, they unilaterally (and likely illegally) demanded changes in our payment terms in violation of the contract and created false invoices requesting payment multiple times for the same line items while sprinkling payments among various unrelated line items to help their "cash flow". I could continue our litany of documented complaints ad nauseum and appreciate your reading this far. My only goal is to spare other homeowners from the financial and emotional trauma our family suffered at the hands of Marks-Woods; avoid them: they do not deserve your or anyone else's business.

The efflorescence remediation was questionably necessary at ~$9000. They left us with a leaking…read moretoilet / scratched wall / door damage. There was no clean-up and area not prepped/contained properly. They left concrete on the patio. The black material over the French drains looks sloppy/uneven despite being an unfinished basement. The efflorescence was not treated. They offered no advice in using ZEP to clean the floor or what to do after they left. They didn't clean the sump pump basin.

I feel like I was fooled by this company, at all levels…read more The first time they came out to look at my basement flooding issues, I was super impressed. The tech explained how the old external drains were clogged in my old 1950s home and that nowadays companies are building internal systems to catch the water. Like an internal french drain, under the basement flooring. It looked like a promising system, and the deal they made ($7700) seemed worth it. They installed a "speed drain" to catch the water in the outside basement stairwell, replacing the simple circular drain that was there. This new drain funneled the water into the internal french drain, which also grabbed water from exterior holes that they drilled (controlled water collection). The drain led to a two sump / two pump system in series with two 2" pipes going out of the house. Solid. Except... The first time the basement flooded, I took a closer look at what was done. How could there by any flooding?! I have two sumps! As it turned out, the second sump in the line never got water to it. The speed drain only had a 1" pipe going into the system. I'm not a physicist, but I know enough math to realize that 1" going into the system is going to overwhelm a system designed to pump out of two 2" pipes. I called the company and had them fix it. At a cost, of course. They argued that it wasn't a bad design. The best part is when the actual installers came out and started telling me that the system I had was horribly done (seems like a trend). I let him talk a while before I told him that his company had done the job. He smirked and was quiet after that. He redid the speed drain and installed two 1" pipes. The math still didn't add up, but ok, there were other entrances for water into the system. The second time the basement flooded, I watched the water in the speed drain keep rising, and rising, and rising. How could that be?! There were two 1" pipes now! As it turns out, the system was poorly designed, specifically the sumps being in series. I was having problems because the first sump pump died. Naturally the water flows to the next one, right? No, it doesn't. The design forced the water intake to have to push all the water in the first sump into the second. Imagine rainwater coming in at a pipe in the bottom of a sump, and having to push all the water above it into a pipe at the top of the sump. It just wasn't working very well. The water, not having enough force to push itself up, went back into the stairwell, then under the door into my house. I'm left scratching my head wondering if Basement Detective even knows how water works, and if they've ever actually designed a successful system. Needless to say, I won't be calling them to come take a look again. Lest they rip up the all floors again, tell me that my system was a horrible design, and charge me to redo it again. No thanks.

We interviewed 17 different companies and went with ultimate. We made the right choice! We had…read moreultimate do one bathroom just to see how it worked out and it went so well we did two others completely. Price for remodeling was middle of the road with the jobs were done with excellence!!

asked for an estimate, after all the promises didnt even bother to give one, business should be…read moregood but horrible customer sevice Don't waste time!