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    Capital Rheumatology

    3.0 (4 reviews)
    Closed 8:00 am - 4:30 pm

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    7 months ago

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    Ask the Community - Capital Rheumatology

    Med One Medical Group

    Med One Medical Group

    3.9
    (18 reviews)
    6.6 mi

    This practice appears to have significant issues with doctor AND patient retention. In the 3 years…read moreI was there, 2 Physicians Assistants, and at least 3 patients, were released, kicked out of the practice. YES, releasing patients is a thing, typically VERY rare in the industry due to the downstream impacts of abandoning patients, but 3 in 3 years, clearly not for this practice, and 2 PA's too in that time? One has to ask what the heck is going on over there?! Why are they having so much trouble keeping doctors AND patients? What is the common denominator? Say it with me....POOR MANAGEMENT! There is much more I have to say on this subject but need to refrain in this forum. I will say to anyone else in this situation, it isn't right, and don't be bullied with what appears to be iron clad paperwork...

    On 8/5, I canceled an appointment with a Physician Assistant more than 24 hours in advance and…read morerescheduled for 8/9 to see my primary physician. Despite proper notice, I was charged a $100 cancellation fee for an appointment I never attended. The charge is unjustified and not a medical service fee. I was on short-term disability and needed to meet my physician to complete insurer-required paperwork. I've since received repeated past-due notices and payment demands for this disputed amount. The clinic also sent notice that they will not accept partial payments, raising concerns about unfair billing practices. When I raised my concerns in writing and advised that I intended to file a complaint, I received a text message from the office manager, Dr. Gruber, accusing me of being "threatening." As an African American woman, I found this characterizes my professionalism unfairly and offensively. I am requesting: Removal of the $100 charge. Written confirmation that no further billing or collection attempts will occur. I have pursued this through the BBB, the Department of Consumer Affairs, and other consumer protection channels. This complaint is to show their unfair billing, poor communication, and discriminatory treatment.

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    Med One Medical Group's North Raleigh primary care practice - Hallway
    Med One Medical Group's North Raleigh primary care practice - Hallway
    Med One Medical Group's North Raleigh primary care practice - Waiting Area
    Med One Medical Group's North Raleigh primary care practice - Waiting Area
    Med One Medical Group's North Raleigh primary care practice - Waiting Area

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    Med One Medical Group's North Raleigh primary care practice - Waiting Area

    Capital Rheumatology - rhematologists - Updated June 2026

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