Top notch customer service! I've never used a Prompto Oil change service before. This was so easy…read more No appointment needed just line up behind the orange cones and when a bay becomes available the garage door will open and the attendants will guide you in. You simply park over the oil change station and follow the attendants instruction. It really is only 10 minutes! Staff worked quickly, they were knowledgeable, they reset my oil light and hooked me up with a new cling for my window to tell me when I'll be due again. They check fluids, wash the windows, no high-pressure sales tactics, just quick, friendly service. I was in and out on my lunch hour. Like a snap. I'll be using them in the futre for my oil changes.

Reasonably priced and good customer service with B.S. I would recommend this place to others.read more

Go where ever for repairs but if you want the best, go here. Honest, fair, real pro's.read more

I had two flat tires in a matter of two weeks. The second one I was on my way to see a doctor in…read moreNYC. I showed up at 7:30am. Told them my problem and within an hour I was on my way to NY. Above and beyond! Thank you Sullivan Tire!

I had a pleasantly surprising experience earlier this month at the VIP Tires & Service in Augusta…read more I took our 2010 Mazda Tribute in for brake work because the pedal was behaving oddly after a hard stop (when a pedestrian jumped off the curb in front of me). VIP's diagnosis was that the master cylinder and power booster were defunct and needed replacement. These repairs were made and I retrieved the car. It was a hefty bill but par for the course. Keeping an otherwise good older car on the road is a lot less expensive than replacing it. Shortly afterwards, I noticed the brakes were still acting the same as before--soft pedal, longer push. I took the car back to VIP for further diagnosis. The surprise was when the service rep informed me what they had found: The antilock braking system (ABS) had failed and needed replacement. What made the surprise pleasant was that, because they'd missed this fault in their original diagnosis, VIP was going to obtain and install the new ABS unit free of charge--saving me a couple of grand for part and labor. Wow. I call that owning your profession. Fair is fair, and I will continue bringing our vehicles to VIP when they need service.

Car was running poorly so left it with them. Got a call stating that it needed a serpentine belt…read moreand idler arm pulley and needed my OK to make the needed repairs. I gave them the OK and then he added that the car had oil and transmission fluid leaks to be aware of. PIcked the car up when done and drove 4 miles down the road when steam and smoke bellowed from the hood. The radiator hose was blown. Had it towed back to VIP and next day they said engine was fried. Brad claimed he had warned me of radiator leak, which he never mentioned, and would make no sense to spend nearly $500 on other repairs and ignore a radiator leak. Called corporate office to complain and they said they would get back to me.. Never heard from them and now I have no car.

Recent first time visit and I wasn't disappointed. Micah met me outside to drive my car in. He…read moreexplained everything as I had brought oil and a filter. During the visit he brought in two filters and a mouse nest! Suggested changing the filters out but put no pressure on me to do that. Topped off and checked fluids all in 20 minutes. And what a difference changing the air filters made. Did I mention I brought my dog and no leash? Micah asked a customer who had dogs and they gave me one of theirs so I could take her out. All around great service and value. I will be a lifetime customer.

Had to return to the shop recently and the boys nailed it. Wicked awesome service, value, and…read moresolid work.

DEFIANTLY COVID NON-COMPLIANT and servicing rip-off. Despite Meineke's statement about being COVID…read morecompliant, this establishment is not. Perhaps they are now but they weren't yesterday 12/16/20. When booking I was quoted that an oil and filter change was $69.95, discounted $15 with the coupon I had. At the appointment, I first presented the coupon and mentioned the discount to the clerk, Rod, but he did not reach for the coupon or make any clarification that I needed to hand it to him in any particular way. He definitely heard me, so I took his response as meaning it was understood and that he knew what I expected of him. I was told to return in an hour. Upon my return, I handed Rod an unused paper mask and asked whether, as a personal favor to me during the transaction, he would wear it. Again refused to wear a mask and then went further mouthing off about Governor Mill's mask order, his "rights" not to wear a mask, and other unrelated political observations about COVID. This despite the rampant COVID outbreak in Kennebec County at the moment. As far as I could gather, Rod decided that despite his working before the public in a small office during the worst public health crisis in 100 years, his preference to not wear a mask outweighed those of the public and Meineke's customers in particular. I was appalled. When I presented my coupon, again asking about the $15 discount, Rod then stated that I was too late, alleging that I was, apparently, supposed to force it on him, not just show it to him and mention it. I reminded him that I had shown it to him and mentioned it but that he refused to take it. What a customer service champ. Examining the bill, amounting to an astounding $99.67, I found charges for labor, filter, oil disposal, and a charge for two additional quarts of oil for $13.98. Five quarts are included in the $69.95 quote. My car takes 6.3 quarts. Whatever. The subtotal was $95.44 + $4.23 tax = $99.67... plus a $3.93 fine print charge for using a credit card bringing the total to a whopping $103.60 for an oil change. Bait and switch, hidden charges, uncooperative staff, defiance of public health orders, overcharges, surly Rod, all needlessly complicating a simple oil change in Meineke's favor. Meineke: German for don't go there.

I'd never paid any attention to Tire Warehouse until I moved back north…read more Found one, in NH -was amazing. Moved up to Maine and found TW barely a mile away. Tires rotated, on schedule -always great service. Never once turned away. Bought 4 tires today; all said and done -in just under an hour. Bada bing bada boom! I would not recommend any other tire shop for service and quality tires at excellent prices. I stay with service I trust. Trust me you can't go wrong here!

I was so disappointed knowing the positive reviews and wanting to support locals for a quick tire…read morechange and alignment. We called multiple times, no response, so we made an appointment online and was rejected at the counter because their online services aren't working, alignment equipment not working, and computer not working so cash only. Why was the customer in front of me accepted for a walk in for something more labor intensive when all I needed were my tires changed? I had to schedule an appointment over 10 days out now and when leaving an employee put a cigarette in his mouth at the front desk and walked out, three staff were outside goofing off lifting wheel parts and three staff on assuming a break when a dozen customers are waiting seemed like a serious lack of professionalism. The manager wouldn't even come and give me an explanation to the mishap. The woman at the counter went to ask the manager what to do and blamed me for not calling and they had several appointments for the same time. It is not my fault their systems aren't working and I was rejected to leave my car to be worked on at their convenience. Permanently taking my money and business elsewhere this was the worst service and experience despite constant effort as a customer.

I was about an hour away from home when an alert came on saying, "Transmission temperature near…read morelimit." Needless to say, I was a little nervous! They were so helpful, took my vehicle right in, checked everything out, and got me back on the road. I'm so thankful for their kindness and willingness to help, especially when I was so far from home. I would absolutely recommend them!

How this place is still in business is beyond everyone we know in the business…read more As a Master mechanic, If I didn't warn folks about this predatory shop I wouldn't be able to sleep at nite... shop around please...this place is notorious for ripping off customers..charging g three times the cost for parts or more and padding the bill in anyway they can. .. so many fake reviews and they still have only a 3 star rating. Don't be fooled by this place , I have had too many folks and other shops tell of the trickery and games this place will play to get more money out of the customer. They will smile at you while they overcharge you for anything they can. Shop around for a reputable place...in my opinion and many others in the community, this is a bad place to get your vehicle serviced at...period.

1st off: mobile! **When was the last time your mechanic…read morecame to you on your day off? ** 2; Quality, fast service 3: Pricing with real savings! 4: Personality too! Seamless from start to finish; the following week my husband had his oil changed and is going for 'standard' mileage repairs next. Save your wallet for the things you want to do- Trent and Brandon are not only knowledgeable but incorporate competitive pricing too! Highly recommend!

The fellas were very professional and courteous. My tire gave them heck , but they got changed…read morefaster than I expected. I would recommend them any time. Thank you fellas for your hard work and speedy replies and showing up as fast as you did.

Psa.i want to publicly make a statement about 201 tire battery service in Vassalboro me . i have…read moredealt with many service stations in my years .and i can honestly say these guys at 201tbs are top of my list of awesome .they where booked Solid for weeks.i had aportment for a alignment for my truck for my trip .when they got it in to the shop they found it needed about 5hours work befor they could do the alignment and be cause of being booked they where not going to be able to get it in for sevral weeks.though my trip was a no go .then Jim the owner siad you leave it here and we will try to get it in before your trip .this was on Thursday.well yesterday the called and siad truck was ready to go .less then a week had it done .the guy came in on sunday and worked on it so that we would have our truck .thank you so much.i can not express how much my family appreciate what you did for us.also was lower then quoted price.pluse free ice cream .can not get any better than that.

From the owner: 201 Tire, Battery & Service is a locally-owned and operated auto repair shop that has been…read moreservicing the Vassalboro, Maine community since 2019. We are proud to bring you reliable repairs with integrity, our technicians are equipped to handle your automotive problems like tire services, brake repairs, battery services, wheel alignments, and various other repairs. We also offer scheduled maintenance services like oil changes and suspension work. Stop in today or schedule your next appointment, we're here to help!

Unbelievable! 8.15 appointment for two rear tires & alignment. Still waiting at 12 mid day! (Hey…read moreVIP Auto, print & display this one!) Every excuse in the world by supposed "manager". (but NO reduction in price). Apologies up the ying yang, blamed other store for not committing to alignment appointment (OTHER store(?) WTF! Why don't you "MANAGE"? (car just had NEW radius rods & ALL NEW rear adjustment bolts, so they can't blame rusted bolts as an excuse) Outrageous prices & $90+ hourly rates! Mechanics(?) slovenly, uncouth, rude & disappear for hrs. at a time. (Probably bacon sandwiches more important) They would NOT be working for me! Snails could move faster than this lot! Naturally all this is at MY expense! WAKE up people. AVOID THEM!

UPDATED...friendly enough but.... Went there for a simple welding job on a flexible exhaust pipe…read more took them 30 min to diagnose the situation. I know it would cost 40 total anywhere in the southern us. took them 1.5 hrs and cost 165 total for a part that costs 16 dollars (autozone). it was 2 welds whats the big whoop? UPDATE....(reduced from 2 stars to 1) So I went to get my inspection 2 months later and everything was fine except it was leaking exhaust where Maine Auto had welded it. The guy said they used the wrong type welding rods and so he cut out everything and rewelded it for 30$ in 20 min. I do not recommend this place ever.