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Arden Courts of Susquehanna

Arden Courts of Susquehanna

1.0(2 reviews)
0.9 mi

I am a former employee of Arden courts , I worked there for about 4 months. I can tell you it was…read moreone of the worst experiences I have ever had.. Night shift is what I ended with and I liked that but day shift was awful . Management is nothing but money hungry , they will admit anyone no matter if the caregivers have the training to deal with the behaviors or not. The abuse I have seen on the residents is awful. Most are not cared for properly , I have seen residents not get their teeth brushed for months when I got there I brushed a ladies teeth and pulled green goo from her mouth her hair had not been washed in I don't know how long . Not only the care for the residents is awful but the management caring for the staff, I was over worked working 18 hour days and trying to get myself back in school. I was rudely talked to every day, written up for things like reporting to a family about how the resident was not properly cared for (and he ended up passing a week later) . They are very deceitful , they hide fights , falls and other things from the family . I worked there and would never put my family member there. I have so much more to say but I DO NOT RECOMMEND FOR EMPLOYEES OR FAMILIES!!!!

I recently was an employee for Arden courts. I was only there for two weeks and never in my life…read moreexperienced The feeling of being bullied at a workplace. I worked on third and from the moment I started was bullied and picked on to the point that I was afraid to even come into work. The management singled me out and made me feel horrible. Among all that the residence we're not properly taken care of as the girls on third shift would go outside for most of their shift and leave residence unattended not checking on them or taking them to the bathroom. They're Hygiene was incredibly awful. Residents would walk around with unmatched clothes, hair not combed, teeth not brushed and most never even had their dentures taken out and cleaned. I have been working with the elderly for 15 years and never once in my life have I ever experienced anything like this. I would definitely not recommend this place for employment or for the care of your loved ones.

Jewish Home of Greater Harrisburg - Buddy is the Campus yellow lab who gives as much love as he receives!

Jewish Home of Greater Harrisburg

2.0(2 reviews)
0.0 mi

My mother was here about 7 years ago, and some similar problems occurred. I noticed they were…read moregiving her a sleeping pill in the morning right before Physical therapy, so no wonder she was groggy and didn't participate. they did change that. Also she was not taken to the bathroom enough, particularly at night or on weekends. So ended up with skin problems from incontinence. Most nursing homes are short staffed and with little supervision, everything does not get done. It pained my mother so much to leak in her bed. Some of the nurses and aides were wonderful and others less caring, and they are stressed as well. I think the staff means well, but unless you can visit frequently, things don't happen.

Simply put the home has made a stressful situation infinitely more stressful. The following is…read morefrom a memo hand delivered to the chief executive of the Jewish Home. There has been no response even after a follow up voicemail. I certainly expect better. For anyone interested in specific detail of my experience with the home I can be reached at stan_markowitz@yahoo.com. Dental Hygiene - Mom has been at the home for 3 years now and has gone through only 2 six ounce tubes of toothpaste. I know because I supply her toothpaste and if I don't bring it in she doesn't have any. The 2nd tube was recently finished and she has been using a 1 ounce sample tube from the dentist for a full 2 weeks now. I don't know how that is possible if she brushes 4 times a day as promised - in the morning when washed and dressed and then after each meal. Also her partial is still occasionally not in her mouth and only Hema will replenish the cleaning tablets for her partial. If Hema is not working when they run out her partial does not get cleaned and is probably not removed from her mouth. When taking Mom to the dentist in early August I reviewed the paperwork supplied to the dentist and looked over her list of medications. There were 3 items that I was not familiar with. The first was Zantac for heartburn and acid reflux. She had been on another medication for this and I was not told of the change. The second was Xyzal for allergy symptoms and the third was Singulair which is usually prescribed for asthma. Mom has no history of breathing problems. When asked about the changes the Xyzal and Singulair were discontinued and I still do not have a complete explanation of why Singulair was prescribed in the first place. In any event, had I not brought this to your attention she would still be taking unnecessary medication. It troubles me that I was not made aware of these medications and that I have to be so proactive to ensure proper care for Mom. Safety Issue, Training for the standing lift - As you may know Mom uses a specific belt or sling which provides a little more back support. On four separate occasions staff members did not know the proper procedure for use and I had to show them how the belt is fitted around Mom and attached to the lift - it is not complicated. The first time this happened nobody in the building knew the proper procedure. A meeting to train the staff was hastily arranged and I was told a physical therapist was to conduct the training. I was deeply troubled to learn that in reality the RN on duty actually conducted the meeting. She had admitted to me when I left for the day about an hour prior to the meeting that she, too, had not been trained as to how this new belt was to be used. This happened on a weekend and not surprisingly the following weekend the same problem occurred. Equally disturbing is that I left a voicemail explaining the situation to the chief executive on both occasions and he never returned the call. The four instances that I am aware of happened when I was there and could correct the situation. How many times did it happen when I was not there? Weight issues - As you know it was me who alerted the staff to Mom's weight gain from about 115 to 150 pounds (apparently she never gained more than 5 pounds in a single week and thus no red flag was raised) and it was me who requested smaller portion sizes for Mom and a special breakfast and lunch menu. And it is me who monitors that it is being adhered to. I had been told that under this new diet Mom had lost about 1 pound per month and had gotten down into the 130+ range. At the most recent care meeting I was told that was not accurate and Mom has been between 145 and 150 for the last 2 years. I do not believe that is true. I also have reason to believe that Mom's method of being weighed has changed from being weighed without her leg extensions to having her leg extensions included which adds approximately 8 pounds. I do not understand why there is a discrepancy in the numbers and why I have to chase someone down to be told what those numbers are. Wet pants - Not just wet pants but wet chair and even a puddle underneath the chair. Historically, Mom accidentally wet her pants about once or twice a month. Recently this has increased to 2 or 3 times a week. Although it is possible that a urinary infection may be partly to blame I am having difficulty believing the accidents would be this severe if Mom were indeed being taken to the bathroom every 2 hours as promised and is specified in her care plan. Also alarming is the fact that on 3 occasions I was told that Mom spilled something at breakfast or lunch and the wet pants was not a urine stain. My nose knows otherwise. Care on the weekends had been improving but has regressed to previously unsatisfactory levels. It seems to me that the home is a wonderful place to leave a loved one if you plan to visit infrequently or for short periods of time.

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Jewish Home of Greater Harrisburg - Enjoy hot coffee; fresh made to order meals and friends and fellowship in the kosher Café at the Campus of the Jewish Home.

Enjoy hot coffee; fresh made to order meals and friends and fellowship in the kosher Café at the Campus of the Jewish Home.

Jewish Home of Greater Harrisburg - Our nurses care in more ways than one...

Our nurses care in more ways than one...

Jewish Home of Greater Harrisburg - Enjoy hot coffee; fresh made to order meals and friends and fellowship in the kosher Café at the Campus of the Jewish Home.

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Enjoy hot coffee; fresh made to order meals and friends and fellowship in the kosher Café at the Campus of the Jewish Home.

The Gardens At Camp Hill

The Gardens At Camp Hill

3.5(2 reviews)
6.8 mi

This is clearly and end of life facility. You do not put someone here you ever plan on seeing again…read moreor they will hate you after this experience. It's is low level quality and care. The people in management work hard to control the residents no matter what if you want to go outside "No" want to get some other fod "No" you want to leave "No" we are not done draining your resources. CNA's are a nightmare, Nurses are better but they look away from any of the of the bad things these people are doing to the patients. The Doctors are non-existent and definitely not top quality. These are the people that barely slid through. If you hate the person you are placing this is the place old unkept prison-like facility with terrible food served like you are in prison Please do not send your family member here they live in terrible conditions with some of the most untrained inexperienced CNA that the medical industry ever produced and since no one will ever work for this place it's mostly all job agency people. The are rude, uncaring, unsk because no one else wants them they work for these agencies that the Garden employes. These are who your relatives are most in contact with so their situation is not to good. Run far and fast from this place. I know if this because I was a patient at this facility and speak from experience.

The staff at The Gardens At Camp Hill are terrific, as my dad was a resident for a period of time…read more The personal care and attention and accommodations is outstanding. A special acknowledgment to Tracey, his nurse who kept us informed and provided guidance. She developed a likeness to my dad resulting in him referred to as "buddy". I commend you Tracey for your personal care and knowledge. There are a number of other staff members which I must acknowledge as well. Ashlee, Daphne, Phyllis, Melinda, Dennis, Sara, Maiya, all providing such wonderful care. I am sure there are some names I am overlooking, but know that everyone who had a hand in my dad's care was so kind. The social worker Melinda would address any issue and was so accommodating and always kind. To summarize, The Gardens at Camp Hill is under rated for the level of care provided by such a wonderful staff. Do not overlook this facility in your quest for a place for your loved one.

Capitol - physicaltherapy - Updated July 2026

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