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    Capitola Hotel

    3.6 (121 reviews)
    PriceyHotels
    Closed 9:00 am - 9:00 pm

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    Large room very nice bed and two ceiling fans! Great idea
    Nick B.

    Third review from our third visit and it's the best yet. We had the Grand Bahama this time and it looks like the bathroom was freshly renovated. Back left corner room near the rear exit for those who are better with directions than names. Nice large toilet area no issue this time as in the last two rooms. Only regret is we only stayed one night because I had to get back to work on a Sunday. Excellent first year wedding anniversary gift! I also screwed up and left my mohair sweater there and they are mailing it. Can't beat that service!

    Liesl K.

    This hotel looks adorable on the site. It really has a lot of potential but needs some serious TLC. Rooms are way smaller in reality. We had the room downstairs with the two queens and little kitchenette. The bathroom wasn't very clean, there were huge cobwebs and the floor was absolutely filthy. I took a wet towel to the floor because we noticed our feet were extremely dirty and it was horrifying. Also our TV didn't work and the complimentary breakfast should be called a complimentary snack bar. Side note: be aware it is directly across from all the restaurants so it can get pretty noisy. I feel like with better maintenance and a remodel this place could be cute. Severely overpriced for what you get.

    Picture of room from bedroom door!
    Lola K.

    My man and I came to Capitola Hotel this weekend and even though it was extremely clean and cute, we will never stay there again. For almost $900 for a 2 night stay we had a 11x11 sq ft room which is smaller than our kids room and the bed was so uncomfortable we barely slept. When we complained to the front desk their answer was turning the mattress and then accusing us of smoking in the room which we Most Certainly Did NOT! We had no view of the ocean and even though parking was paid for we had to find our own parking any where we could which was not easy. If you want to go to Capitola look up capitola Beach rentals and rent an entire house for the same Price as our crappy room at the Capitola Hotel!

    Front of hotel
    Kat I.

    My husband and I stayed for 1 night at this cute boutique hotel. The location is perfect and in the heart of so many great restaurant. The beach is walking distance and the location couldn't be more perfect. I am giving this hotel 4 stars do to how small rooms are and pricing for rooms. When staying at a boutique hotel it is expected you will be paying a little more but at $450 a night was a little steep for such a small room. Overall I would recommend this room for anyone who has a little bit of extra money to splurge on a room. If your looking at a two nights stay then get ready to pay close to 1k.

    Beautiful and comfortable bed

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    16 years ago

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    Page 2 of 4

    Ask the Community - Capitola Hotel

    Is their parking here?

    We have parking passes for guests that you can use just need to have patience to find an available spot.

    Is the hotel very strict with bringing a 3rd guest after 10pm? My wife and I are meeting with my sister and if she has one to many drinks we may want to make sure she stays with us. Or at least until she is sober to drive.

    Hi, Some of our rooms allow for more than 2 guests, those would be Grand Cayman and Grand Bahama. I recommend booking one of those rooms. Bonaire also has room for a blow… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Capitola Hotel

    We stayed in the Nevis room which overlooked Esplanade and even had a glimpse of the ocean.

    Mentioned in 5 reviews

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    Best Western Plus Capitola By-the-Sea Inn & Suites - Lobby

    Best Western Plus Capitola By-the-Sea Inn & Suites

    (202 reviews)

    $$

    We found this Best Western to be a really lovely surprise. The room was very clean, the beds very…read morecomfortable, the breakfast selection quite varied and very good, and the overall quite enjoyable. This is not at all what we expected, and will definitely stay here again when we visit.

    Out of all the hotels, motels, hostels, and lodging places I've stayed at over the years, it is…read morequite rare for me give one particular place a perfect five-star rating. Reason being is that most popular point out the negatives over the positives. However, the "Best Western Plus Capitola By-the-Sea Inn & Suites" in Capitola, CA absolutely exceeded my expectations in every way possible. Located directly on 41st Ave and just south of Capitola Ave, this hotel is in prime location with an abundant amount of retail stores and restaurants. Most importantly, it is only about a mile away from the beaches and of course, the Pacific Ocean. My lady and booked our stay for one night via-Priceline for the night of Friday 9/4/2026. What made this process easy was that I received a text alert saying that I had the option to check in early. Since we arrived around 2pm, we went to the front desk, provided the credit card I would be using, and was good to go. Our guest suite was amazing complete with a king size bed, sectional sofa, desk/study area, large 55" LED TV, spacious closet, mini fridge, microwave, coffeemaker, digital thermostat, fast Wi-Fi, and multiple USB outlets to charge your wireless devices. The blue colored walls and ocean prints also give you that California coast feeling, a very nice touch. I also wanted to point out that the bathroom also had amazing amenities including various soaps, hand lotions, and even a shower cap complete with lots of towels and wash cloths. The exterior was equally as impressive. This included a 24-hour fitness center, a heated pool/jacuzzi that is open every day from 10am-10pm (complete with a restroom), an ice machine w/adjacent snack vending machine, and a dedicated breakfast/cafeteria area (that is open daily from 6am-10am). I got to enjoy bacon, over medium eggs, biscuits & gravy, a yogurt parfait, coffee, and juice. They also carry assorted cereals, fruits, a waffle maker, pre-packaged Danishes, bagels, and toasts. Some of the other perks was an amazing waterfall at the front lobby, an onsite washer/dryer, and a dedicated room with local brochures around the Santa Cruz/Monterey area. Finally, the parking lot (which is located at the rear of the hotel) has more than enough parking spaces as well as several charging stations for those that drive an electric vehicle. One really amazing perk that elevated our entire experience was that we had made reservations for one of Capitola's most well-known and prestigious restaurants, "Shadowbrook". What made this uniquely special was that the staff that work here made special accommodations to have us picked up and taken via-1955 Checker Cab from the hotel to the restaurant! It even drove us back to our hotel when we were done eating our dinner. I will say that this hotel is as good as it gets when it comes to an amazing and memorable experience. We both slept peacefully (as the bed was comfy), the shower worked flawlessly, and most importantly, the staff was very courteous and friendly. I wanted to add that the rate we paid was unbeatable and way better than I had expected. If you ever plan on visiting Santa Cruz or Capitola for business or pleasure, definitely stay at the "Best Western Plus Capitola By-the-Sea Inn & Suites". My rating, a unanimous five stars.

    Fairfield by Marriott Inn & Suites Santa Cruz - Capitola - 7/21/25 FYI. Good size room.

    Fairfield by Marriott Inn & Suites Santa Cruz - Capitola

    (249 reviews)

    $$

    Alex is not good, she does not check on people, she's rude, she acts like everything is a problem…read morewhen it's not. Alex only cared about customers when they are men, she made us feel unwelcome to be in the hotel we are staying in! She's not personable at all. Terrible customer service overall. Aimee on the other hand, she is amazing. She checked up on us, made sure our experience was amazing. Aimee needs a raise. Alex needs a downgrade.

    The 3 star review is for the reasons below. But if I could give a separate five star review it…read morewould be for for Julian, who on our second day here helped us with everything we needed. The day before when we checked in, it was not the most friendliest checked in. My wife and I had questions with our room because we were looking for one with 2 beds instead of one queen and a pullout bed wouldn't be comfortable because we had one of our friends joining us for a wedding and didn't want her on a pullout bed. The person at the front desk was very short acted like we were bothering her and said nothing was available, this was at 4:00pm. I get it, the later you check in the harder it is to get what you want. So why at 7:30am the next morning my wife went to the front desk, spoke with Julian and he said there were plenty of rooms they could put us in with the 2 queens. On top of that he said some were available yesterday because they were not occupied. The downside of the hotel is it's a tough place to get out of the parking lot if you're in a hurry because it's a one-way street and as we found out prior when you come in after 10 o'clock, it's a tough place to find parking at the hotel. Besides to two hick ups this is a typical Fairfield Inn, the rooms are comfortable and the housekeeping staff is very friendly.

    Capitola Beach Suites - Communal Terrace View at Night

    Capitola Beach Suites

    (46 reviews)

    $$$

    Took my daughter to Capitola for a belated birthday weekend and stayed at the Capitola Beach…read moreSuites. I was trying to be very specific with where we stayed as we wanted a great view of the ocean within walking distance of the shops and beach, all without spending an arm and a leg. Check-in was rocky. Their system was declining all of our cards even though we tried four different ones from different banks. Luckily, we had enough cash on hand to pay the balance. The outside of the building was pretty worn down and dirty and the parking spots were SUPER tight. However, Room 6 was absolutely adorable and clean and they had the rollaway bed we ordered ready to go inside the closet. The view was exactly what we were hoping for and we had easy access to the communal terrace! The fireplace on the terrace came in handy since it was chilly and they had latches placed just right on the sliding doors so you could leave it open to fall asleep to the sounds of the ocean, but still be secure and safe. Definitely willing to come back for another trip and would love to check out the top floor!

    We booked our stay here for about a week. For the most part, we enjoyed our stay. We appreciated…read morehow close we were to the ocean as well as the views of the ocean from our room. The little kitchenette was very handy, especially when we wanted to heat up our leftovers. For our room (rm 8) specifically, we couldn't get the TV to work and the plug on the outlet to the lamp was always loose. Thusly, the lamp may or may not work depending on whether I'm paying attention to the plug being on the outlet. Due to our length of stay, we expected housekeeping to come through at some point to collect our trash and dirty towels. However, that was not the case. We had to walk down to the office to request for towels and bring them back to our room. Our trash was also overflowing due to the fact that nobody came by to take it out. There are no outlets near the bed (not a deal breaker but an inconvenience) and shampoo, conditioner and shower gel is provided in those push bottles attached to the shower wall. The building is located near a highway and is easily assessable from the back and front. Some concerns about privacy and security but we had no issues during our stay there. If you just want a place to stay with some basic amenities, this would be the place to be; otherwise, look elsewhere.

    Quality Inn & Suites Capitola By The Sea - Monarchs at Natural Bridges

    Quality Inn & Suites Capitola By The Sea

    (117 reviews)

    $$

    This place feels less like a hotel and more like an archaeological dig…read more The room shouldn't look like it was just uncovered from a site. Dusty curtains, walls so thin you hear everything, and an overall condition that no amount of cleaning can fix. At one point I felt like I should've brought a brush and gloves. To be fair, this isn't on housekeeping. You can tell they're doing what they can. The issue is the room itself. It's like brushing the dust off an artifact and calling it a renovation. What stands out most is the pricing. You're paying modern rates for a space that hasn't been meaningfully updated in years. That disconnect feels less like oversight and more like taking advantage of the location. We left and went to a nearby competitor, and it felt like we time traveled back to the present. Clean, quiet, and aligned with the price. Same area. Completely different experience

    My family and I booked a room for one night at this hotel, and there was an obvious mistake on our…read moreend when adjusting the number of guests staying in the room. When we arrived, the receptionist, Tracy, informed us that it was against the law to have four people staying in one room with a king-size bed. We completely understood that there were rules and that we had made a mistake. However, when we simply asked what we could do to fix the situation, Tracy was extremely rude, disrespectful, and unwilling to help us find any kind of solution. Instead of calmly explaining our options or trying to assist us, she made the situation even more uncomfortable and antagonized us as guests. Her behavior was completely unprofessional and honestly very disappointing to witness in a workplace. The way we were treated was unacceptable and left a very negative impression of the hotel.

    Seacliff Inn Aptos, Tapestry Collection by Hilton - Restaurant

    Seacliff Inn Aptos, Tapestry Collection by Hilton

    (110 reviews)

    $$

    Room was clean and spacious. Bed and pillows were comfie. The restaurant has a wonderful ambiance…read more There is an outdoor pool but was not heated so was a bit chilly. The jacuzzi was just ok-needed a good cleaning. Can hear your neighbor's including dogs but wouldn't keep us from coming back!!

    This is our third year coming to this hotel. The customer service has really gone down hill. The…read moreproperty itself is nice, the live bands and back patio are fun and the rooms are clean. No one acts like the enjoy their jobs at this property. Everyone looks put out and grumpy. We didn't get towels for our room. They took them but didn't replace them. No big deal, but a good way to give good service would be to get us some quickly. I called the front desk. 5 minutes later I heard something outside our door. It was an employee with a badge and key opening a supply closet. I told her we called for new towels. She said, "I am sure they will be by shortly". I noticed the cart at the end of the hall. I called the front desk and they said, it had only been 6 minutes since my last call. I explained that I would have expected the person in the hall to have grabbed towels for me instead of acting like it wasn't her job. I offered to come down to the front desk in my PJs to get towels but they said they were on the way. After my shower and drying off with hand towels they arrived. When I went to check out I asked for a printout of my charges. The printout was so confusing and it looked like I was charged for parking when it was credited. So confusing! I asked the front desk for an explanation and they acted like I was dumb. I know customer service work is not always fun. I really go out of my way to be nice, but I am sad this property is becoming just another normal hotel where you hope to get basic decent service.

    Capitola Hotel - hotels - Updated September 2026

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