Our second experience with Thurgood Plumbing was great - just like our first! We made an after…read morehours call and was able to make an appointment for the next morning. Gusto showed up as promised and was friendly and efficient! Thank you!

We had a toilet overflow and leak into the floor below. Thurgood Plumbing & HVAC sent Kevin over…read moreright away. Not only did they identify the problem, they gave us recommendations for any potential future issues they noticed with our plumbing and HVAC systems. They also provided us with at 3 options to fix the original problem plus cost options to prevent the future problems from happening. Jim (the cost guru) had excellent customer service and was so willing to help in any way he could. Kevin (the inspector) was very knowledgeable and answered all of my random questions that came from being a first time homebuyer. This is now my favorite company to go through and I look forward to working with them in the future.

They charge $79 for a free estimate. That's not free. The $79 is likely put towards whatever…read moreservice is required but, if you go with a different company, is the money returned? Probably not.

We've used Mountain Air for several years for our bi-annual "tune-ups" so when our 6 year old HVAC…read moresystem stopped working suddenly of course we called them first. Their diagnosis was we had a bad compressor and it would need to be replaced at a cost of just under $6,000. Having relatives in the HVAC business in Arizona I knew that compressors are expensive. We had replaced our HVAC system, including the variable speed furnace, in California the year earlier for just over $9,000 so I requested a quote to replace our entire system since their $6,000 estimate would or should be a majority of the entire cost. Imagine my surprise when the bids we received ranged from $17,000 to $27,000!!! At these prices it was time to get a second opinion....and this is where it gets really ridiculous. After getting a recommendation from another homeowner within our community we had Ben Henry HVAC out to check our system. What he found was that we had no electricity running to our condenser/compressor, that the electrical line from our electrical panel in the garage to the outside unit had failed/been severed. Ben suggested we have Dave Williams of Crux Electrical out to repair the line which we did. Upon restoring electrical power our system worked fine, there was NO COMPRESSOR ISSUE AND NOTHING WRONG WITH THE ACTUAL HVAC SYSTEM!!!!!! When I shared the Mountain Air bid with my HVAC experienced relatives and with our HVAC guy in California they all laughed and remarked we were being ripped off. As I said in my final communication with the sales folks at Mountain Air, "So you guys are either incompetent or have low business integrity...leave it to you to decide". The positive outcome of this entire debacle was we found two great contractors in Ben Henry and Dave Williams. We upgraded our furnace with a variable speed motor by Ben Henry and it's been a game changer.

Chris came to fix a malfunctioning light switch and in the process he checked our electrical panel…read more Good thing because there was discoloring because of excess heat. A disaster just waiting to happen. He replaced the panel and now we are up to code. Thank you Chris

In need of emergency help and ANY Hour Services said not working today, can only come tomorrow!…read more Total false advertisement!!!!! Should change name to SOME Hour Services!!!!

I've been a Scott Hale customer for many years now. They've done many jobs for me and they also…read morereplaced my water heater, furnace and AC unit when they conked out. The old furnace went out the day before Thanksgiving one year, and they had a new one installed and running the same day. I appreciate the employees who have provided good service over the years. In the beginning I referred friends to SH, saying they are not necessarily cheap but they do good work. (Looking back, I realize however that I overpaid for the new water heater and other some other major expenses, I was just naïve and didn't do due diligence. More about overcharging below.) That being said, I've given up on SH. Too often my encounters with its employees go wrong. The person they send may or may not have experience with my issue, and they never ask for help from other employes. One recommended I have a new air intake installed (he came twice and couldn't get rid of the awful noise) and when I finally got a different guy over, he fixed the whistling noise just by recaulking the area; it was gone in minutes. Another guy made excuses for the (unsupervised) people who ripped up large patches of drywall because they didn't know to go through an interior wall; SH paid for the extra drywall repairs, which I appreciated. Another guy freaked out about the "sewage" he imagined must be under the board beneath my sink (there was none). Another couldn't tolerate me saying that I had never had a leaky condensation pipe until they replaced the AC. My 10+ years in my home meant nothing, and this is consistent: many times the repairmen will not give credence to anything I say, and however neutrally I state it, react as if I'm challenging them in some way. The latest incident is the $1800 estimate for replacing my kitchen sink (labor only). The guy said it would take 2-3 hours to remove the old sink (!!) and added that he would "cap the pipes" so I wouldn't lose water to the rest of house. I mean, there's upselling and then there's just BS. The plumber I hired removed the old sink in 20 mins and is charging a few hundred dollars for the whole job (including installing the new one). And of course the water to the house didn't have to be shut off, there are valves right under the sink. I'm really appalled they would just...lie.

Make sure you read the reviews. Very unprofessional company. Also saw a van on the road of theirs…read more Absolutely driving manically. If they work like they drive, I'd go anywhere but here. T

We had The Other Buddy Boilers and Radiant heat install a new water heater. Our installer was…read moreprofessional and friendly. If you want a job done right by a company that cares about the customer and supplying a quality affordable product, call them! I recommend them!

This company is above the other boiler companies out there. First of all this their niche. They are…read moretrained and certified in boiler replacement and service. I've noticed that there are so many other companies that say they are boiler certified, but then they send a plumber who doesn't know what they're doing. This company is fair and honest, very responsive and as far better than any other company I will no longer use other companies that I have in the past because I have complete faith and trust that if something happens, they will be there to help me and not charge me an arm and leg even though know they can do it they don't They charge me a fair price because that's the honest thing to do. They're local owned and Derek the owner goes above and beyond to make sure my system is running properly and is up to code.

Jesse came out to my trailer home and spent hours looking over our old furnance and helping us…read morefigure out how to get it to work this last winter. I swear he has a magical touch because the old machine came roaring to life and he was super affordable. It was such a great service that when the a/c unit went out at work I asked if he would be willing to commute a decent drive and take a look. He showed up much sooner than expected and got that old industrial machine working too!! The fact he was willing to travel so far, and so soon meant the world to myself and my boss!!! He responds quickly and will get the job done. Will recommend him to everyone I know that needs help and repair because I know it's a trusted service regardless of how big (and trust me it was a huge project) of a project it is.

I've used Jesse's service twice in recent months at my Sandy property. The first time was to fix a…read morecooling issue of my AC. He pretty much diagnosed the problem over Yelp message based on the description and pictures that I provided. He was spot on and fixed the problem within an hour during his visit. His second visit was to replace a 4-wire with a 6-wire to accommodate my new thermostat and it was another quick and flawless job. Jesse is friendly, honest, experienced, and his charge is very reasonable. Do not hesitate to contact him if you have a HVAC problem.

Blackrock Heating and Air has been amazing. We've used Joe several times over the past few years…read moreand every single time he's shown up when he said he would, fixed our problem and is incredibly professional and honest. It's comforting to know we have Blackrock when problems arise. Can't recommend this company enough. Joe can fix any issues and will be transparent and honest about the cause and price to repair.

Joe was extremely professional. HIS knowledgeable. honest and very friendly. He responded quickly…read moreto my phone call and need....He explained everything he was doing while fixing my air conditioner. His fee seemed appropriate and fair. I would highly recommend him to fix any HVAC PROBLEMS.

Second time using this company for my parent's house in West Point. Great response time, great…read moreservice. Honest and dependable.

They were prompt. Very professional. Got my AC up and running again quickly. Competitive in price…read morefor the service. I did get a few quotes.