Marty, at CAPP'S is a Great Example Of How A Restaurant Should Be! The Food never disappoints, his friendly staff are so engaging and helpful! It's a whole Vibe Riding the 40 minutes or more to get the best burger,pizza, chicken wings. A long time customer here. A forever friend and a great man. Thanks Marty Go in you won't regret it!! read more

Capps Pizza - Me with a single burger my all time favorite!! Worth the drive from Cleveland. - Pizza Near Me - Chardon, Ohio

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TL,DR; unless you absolutely need delivery from this location, go to another Capps where the staff can complete and order correctly. The LONG version: Lets preface: I make the same order every first Tuesday of the month for the BOGO pizza deal. It is a simple order. Large Deluxe, add Jalap, Banana pep on the pie and anchovies on the side. BOTH PIZZAS THE SAME EXCEPT WHITE SAUCE ON ONE, RED ON THE OTHER. I have been making this order for over a year and in the last 12 deliveries, 7 have been correct. When I call them to make sure I ordered correctly, they say 'you did, our mistake' and send me another pie, HORRIBLY BURNT, even when I say 'there's no rush, take your time with other customers' - so is it an F-U to me or just worse care taken with an already order gone wrong? I mean, I get it if they hate me for having a specific order and expect it to be correct, double down on the mistake! Maybe I will stop ordering from them. That's fine., my money works elsewhere but I do believe in second chances... So after a month or two hiatus, I decided to give it a go, it was the day before my birthday, after all.... I make the call, we start the order - new voice on the phone, things seem promising, however that falls apart quite quickly as once I am done saying the first pizza order, "Hello, I'd like your Tuesday BOGO deal, the one for the large pizzas. *pause for acknowledgement* Okay, could I have a large Deluxe Pizza, please add jalap, banana pep on the pie and add anchovies on the side' *pause for acknowledgement* - replies with "So, an extra large cheese pizza with.. whatchusay? pep...?" and were off to the races! Understanding I can speak fast or maybe the person on the phone is new or their is new equipment or ANYTHING, I politely apologies if I spoke too quickly and started again. After we seem to finally understand the first pizza, I say 'the second one is EXACTLY THE SAME, just with white sauce. So one white, one red sauce, please.' The clerk says 'alright, should have it out to you in about 45min'. I say 'great, can we please review the order, the last few times I've made this same monthly order, it has not been correct.' We go through and I ask again, one red and one white? check. Good. I ask for a total and am told "$41 something" and ask 'why? has something changed? usually the price is around $31' and was told to hold for a sec.... about 2min goes by and I patiently wait, then am told, $29 and change.' GREAT. I then say 'please make sure the driver has change for a $50. I am paying with a $50 and usually tip a few singles. Time goes by and there's a knock at the door - I don't hold any real stopwatch for deliveries cause it gets here when it gets here - as long as it is hot and edible then there's no problem - unless the driver doesn't have enough change. As the driver hands me the first pie, I take a look and it is gorgeous - I'm amazed. Probably the best pizza I've seen from the shop - EVER. I can see the red sauce and I set it down, taking the second one and giving my 50. As I say I'd like $17 back, he goes 'how about 16, that's all I got' - well I really don't have a choice, cause he started walking away quickly anyways like he was a kid getting away with his first low bar con. So he's already backing down the drive as I check the second pizza and much to my dismay and unsurprise, it too, is red. SO - Do I call up and complain again? Why? So I can get another burnt pizza replacement? Eff no! I go to the internet and write out my angst like any red blooded American. I might not be able to get those knuckle heads to get an order right, but I can sure as hell tell the internet how they're a bunch of knuckle heads. I'm going back to buying frozen cheese pizzas and adding my own toppings or making my own from scratch. Sure I might have a lack of energy and a taste for pizza in the future, but before I pick up the phone, I'll just be sure that I'm okay with a heaping pile of annoyance that comes free with the order. Besides, that driver owes me a buck. read more

The pizza is very good but the burgers...wow! I wasn't expecting the quality of burgers from a pizza place - they're awesome! I've tried peanut butter on burgers at other restaurants around Cleveland and wasn't impressed until today at Capps. A new favorite for sure. read more

Capps Pizza is a great stop on the go for dinner to pick up or for delivery. They have a big menu and way more than only pizza to choose from. Their burgers are delicious! We've picked up or had Capps delivered for years now. It's a rarity when a big family can all agree on something, bonus! The Capps Pizza on Route 322 has been our steady go to for pizza pick up and/or delivery source for years now. They have a great deal for a sheet pizza with 1 topping on Saturday and Sunday's for 19.99 for their weekend special. It's well worth it if you have company coming over to add in addition to whatever else is being prepared... Kids never turn down pizza haha! We're also a big fan of their wings. Wednesday is .65 Wing Night. I can't pick a favorite from the wing selection. The garlic cheese bombs are a must try, my son loves the honey mustard wings, or my husband always goes for the hot wings. They're great choices, I've tried them all. Again, a nice menu selection and friendly customer service that has kept us loyal with our patronage for years. Kudos Capps! read more

Already know my review here this food is amazing. Been to a few different capps and the food is good the service is good and the establishment is clean. I like the huge menu the burgers are really good. Come and try there food it's the best. read more

Everything we've ordered has been great! And the staff is always cordial.

These folks have been serving us for a decade or so and have never let us down. Deliveries are always fast, hot and delicious. They also sell what they advertise, unlike some italian places in town. read more

Worst customer service. Over an hour to deliver a pizza 5 minutes away. And it's less than room temperature when it gets here. Yeah it's cold out , but it's delivered in an insulated bag, and a heated car. Called to complain and the owner is rude. Offers to bring another pizza, bit it's going to be an hour. Uhm No thanks read more

Let's start with the pizza, it's not bad but it's not the best I've had. The sauce is too sweet for my taste and the crust is a bit doughy. Now the burgers on the other hand are absolutely fantastic. One of the best burgers I've had around. The meat is full of flavor and cooked perfectly. The options are amazing and creative. They should drop the pizza and just be a burger joint! read more

Pizza sucks. Crust always state like stale sweet bread. It's gross Sauce is filled with sugar. Wings always slimy Customer service soooooo awful. They should not be in business. When THEY screw up your order, they YELL at you. It's unreal! Garlic balls ok. read more

Just ordered Philly steak pizza and wings. Asked for extra crispy wings with sauce on the side. The pizza was delicious, generous toppings, wings were exactly as ordered and delicious as well. My new go-to take out place! read more

This place is pretty awesome. Just ordered a pizza and some salads and it was really good. All of it! We would definitely eat here regularly if we weren't just passing through. read more

Never disappointed in their food. Have gotten pizza, chicken strips, salads, burgers which are always good. Fast pick up orders too

Had the worst experience with this place yesterday. We ordered the Tuesday pizza deal and when i went to pick it up they said that they couldn't find the order and that I must have called one of their other stores. So we called the other store and they didn't have the order. The lady then proceeded to call me a liar and accused me of trying to get free pizza. After a heated exchange I left and too the family to pizza hut. As we were eating Capps called and asked if we were going to pick up our pizza. SERIOUSLY!! What a joke read more