This company was top notch. I had a plumbing issue with leaking water under bathroom sink - I…read morestruggled a whole month trying to get the home warranty to send someone out with no luck. I cancelled my home warranty and called All American. They came out the same morning, super nice guys! in and out in less than 10 mins- fixed! I will definitely use them again if needed and you should too!

The crew came out today for water heater adjustment, on time, great work and super courteous. I…read morestrongly recommend them

Best AC company in all of East Texas. I called and they came within an hour and were half as much…read moreto fix my system than others in the area!

If I could select 0 stars, I would…read more.. I have filed with the BBB on his company as well as his personal AC Technician's license. I will also be obtaining a statement from the AC Company who inspected the units today stating what was put in our home isn't a compatible combination, that Scott's negligence in installing 2 incompatible units caused the unit to break and an estimate from the certified company for a new system. 1) I paid Scott $900.00 for the install of the inside unit 2-3 years ago and Scott said he would match the outside unit (he would find one to match), Scott also said the unit would fall under a 10 year warranty. 2) I paid Scott $1500.00 for the second install of the outside Rheems unit 1 year ago (2018) which he said would be added to the 10 year warranty. 3) Scott told Michael and I that both units were "scratch and dent" from the warehouse and that's why he could get them at such a reduced rate which we found out today that there is no such thing. 4) Scott told Michael and I that both units were the conversion to the R410 that was "cheaper on Freon" because the old Freon was being phased out. 5) Scott took our receipts to both units and said he was going to register the warranties. Scott didn't leave us a copy nor do we know the actual install dates. 6) Michael has made numerous calls to Scott over those 2-3 years telling him that the unit(s) we're freezing up and that we needed it fixed. Scott told Michael to let it thaw out, clean the coil with coil cleaner, and to change the filter. 7) When Michael and I spoke to Scott a couple months ago, when the unit had finally just went out and wouldn't work, Scott wanted to charge $400 for a service call because of how far away he lived and we refused because the units are supposed to be under warranty. Everyone got upset, Scott told me to call a local A/C company and have them look up the serial numbers to have it fixed under warranty. Now... I called a Rheems certified AC company today and had them come out to our house this afternoon because the inside unit is still not working and it's 110 in our house. 1) He searched the serial number to the outside unit... there is NO WARRANTY. This unit is manufactured by Rheem but is actually an OFF BRAND called Sure Comfort manufactured in 2017 that is sold with NO WARRANTY. It is a R410 outside unit. 2) The inside unit does NOT match the outside unit and is a CHEAP OFF BRAND called Nordyne which was manufactured in 07/2008 and should NOT have been installed inside with the Rheem outside unit because it's an R22 unit. 3) The Rheems certified dealer told us there is no "scratch and dent" through the supply house and that more than likely, they came from someone else's home where a new install was done. 4)He said the the metering system was replaced, which is fine but the PSI on the inside Nordyne unit is not capable to handle the pressure from the 410 Sure Comfort outside unit. The coil can not withstand the pressure which has caused holes to be blown in the coil and lose the Freon further causing the unit to freeze up ultimately causing the shortage in the electrical panels in the bottom of the unit. So, the inside unit is TRASH and we have no AC unit once again. It's going to cost me anywhere from $6k-10k to have new units installed because it is advised to install the units at the same time with the same manufacturer to ensure proper compatibility.

Needed a replacement evaporator coil for an obsolete air handler made in the 70s. It would have…read morebeen quite a job to replace this handler because of where it was located in the home. Also the homeowner didn't have the cash to install new air handler and bring 220 volt power to it (old unit was 120 volt) none of my local suppliers had any coils that even came close to fitting. I did a search online and found Sustainable. Called them up and spoke to a warm and friendly lady who explained all the coils they stocked and could make. Engineer Steve was able to get me a slant type coil and metering device that worked great for the application. Part was shipped fast via Fedex, and needed minimal modding to install. Now I have a happy customer that can have their air conditioner back for a price they could live with. My thanks to Steve and the Sustainable team. Glad to know that someone makes parts for older HVAC equipment that still has life left in it.

Started service contract for 3 heat pumps and was pleased . Cost includes decent filter changeout…read moreand minor 410a top off for unit if necessary. Also flushed condensate with nitrogen and hose rinsed outside compressor. Thought overall very thorough.

I have been very disappointed with this company. It all started 2 years ago. Had and get into the…read morecontactor, I called to have that replaced as there was nothing wrong with the unit itself. While the tech was out here, he was talking about needing to do all this that and the other and I asked him not to because I was not going to pay for things that did not need to be done. He ended up hucking up the guage for check freon and doing so caused a leak. I had to call them the following year to have them recharge it. Again while he was here he wants to do all this that and the other again. Here we are a year later land it low on freon again, freezing up in the heat of the summer and they can't even come out for 2 more day

They are very expensive and charged more than what was quoted by his wife. She quoted me $300 for…read morethe camera inspection. Kenny charged me $750 and he didn't even run the camera down the sewer line from the kitchen sink to the back of the house. The sewer line in the back of the house is about 2-1/2 feet down. He cut a new hole in the PVC line instead of using the existing hole which is the same size and about a foot away. I gave 2 stars because they did show up on time.

Noticing a leak at the washer connections, at a new home, hours before the movers arrive to unload…read moreappliances and furniture is never good. The fine folks at All American Plumbing were very accommodating and on site within 20 minutes of my frantic call. Joe arrived with a smile on his face a much appreciated pep in his step! He had the leak repaired in no time and even took some additional time to make sure we didn't have any other concerns so that we could focus on placing furniture and not buckets. We'll definitely be calling All American Plumbing for any future plumbing needs!

This company is right at the top on our list! There are very few customer focused companies as good…read moreas Hughes! The staff we've worked with over the years are all personable too. From parts orders to advice to emergency service, these folks rock! I almost want to keep it a secret!

I'm sorry to say this, but it's tormenting me now for some time. A couple of weeks after the…read morerepair man came out. I spoke with a friend who was watching our dogs and home because we were not at home at the time. She said, no he didn't use any Freon. I said, 'That's great because I paid him $545 for charging the ac unit and the only thing he did was replace the expansion valve. That was under warranty. After this experience I won't be using Hughes appliance for my ac repair. Plus when he came back out with the part, I was here and he didn't pull a vacuum on the system. I know the system had a dryer, but still it should have a vacuum pulled anytime you one ac line for any reason.. thank you

June 26, 2026 It's…read morebad news when your AC goes out in June in Texas, especially in June when the AC contractors are at their busiest. We asked friends in construction who we should call, and they told us Wiggs. We couldn't be happier with the promptness, price, and great young man that came to fix it. Great service. Very reasonable price, lower than we expected. The summer was saved. Thanks Wiggs, for the great job.

We had brought an ice machine in for an estimate. Zero communication in three weeks. I stop by…read moretheir office and the unit was sitting in the lobby untouched.

Red Kingdom saved our weekend! We had a leak the day after Christmas and figured we'd have to wait…read moretil Monday but called Jason and he had us fixed up in no time! And at a very reasonable rate. He did a great job on the leak We will definitely keep his number handy for future plumbing needs!