I would never eat at this restaurant again. They stole my card information and tried to use it on an online order. The customer service was awful read more

I was entering the drive thur it was nice to see the manager I believe outside picking up trash in the parking lot- At the speaker I ordered the seafood fest along with a kids meal - the seafood fest came with battered dip fish shrimp lots of fish/ southern fried fish hush puppies- sides: fries and slaw (you can select your sides) Once I paid at the next window my order was handed to me within a few moments(by the time I put my card away) I had food in hand :)) read more

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Last time here for me. Mildewed corn, cold fish, and RUDE staff. Also, no one behind the counter wore a mask, despite health department regulations. I'd rather have fishsticks at home. $3 for a medium tea is also absurd, when you can buy 250 teabags for the price of a cup. What a ripoff! read more

I wish I could give nothing. I order catfish and I get home to open my food and it's flounder... I'm guessing I wasn't supposed to be able to tell the difference. I call the store and ask if the manager was available and the child (she's literally a kid with no training obviously) says "uh uh!" What? Like seriously what? This is why it's hard to find good service. The most unprofessional foolery ever!!! read more

Horrible service. Employees are unprofessional and slow. Food taste horrible also. One employee working drive thru even had the audacity to dig in her nose and ask for my card with the same hand. I asked if she could use her other hand which she did. Please find better service. read more

This is literally the worst restaurant in Human History!!!! I seldom frequent Captain D's. The prices are too high and no matter when I go, there's always something wrong or they are out of something. However, in the last 20 years, I've been to the Captain D's on Covington Pike maybe 10 times and EVERY SINGLE TIME, they either mess the order up or they are out of something. Literally....I cannot make this up. I went today, more so b/c I was hungry and the line was short, more so than a desire for their food. I ordered my food and was excited b/c I was FINALLY NOT told, that they were out of something. I asked for only ONE condiment, the sweet & sour sauce. I pull off, get home and guess what......I had, and this is LITERALLY....two packs of "Fresh Buttery Taste Spread" even though I didn't order any bread or corn, 3 packs of Cocktail Sauce, 3 packs of Tartar Sauce, 3 packs of Malt Vinegar, 7 packs of ketchup, and 5 packs of Louisiana hot sauce...!!!!! NOT ONE PACK OF SWEET & SOUR SAUCE...Shame on me though. Thanks Captain D's, I'm finally convinced, I have NO REASON, to ever frequent that restaurant again!!!!! read more

This WAS the worst food but besides the food being horrible. The staff where cursing at each other (twin girls to be exact) and when you would think the supervisor would calm things down she joins right on in the cursing party an clearly twice there age. Customer Service People read more

Captain D's - Seafood Near Me - Memphis, Tennessee

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Great experience tonight! Efficient ordering process, wait time wasn't too long in the drive thru, and the food was hot, fresh and delicious! Ordered fish with fries and mac and cheese. Couldn't have asked for more courteous service or fresher food! read more

Trash. Walked in to a disgruntle employee with an eyebrow, nose, and lip piercing who had no sense of customer service. Some people thrive more in customer service based environments, but most employees at this location do not. The bathrooms had no paper towels or soap. However, the food was average as always. I regret visiting this location EVERY TIME, but it is in close proximity to my job. The one star is only for the one nice employee that is here sometimes. read more

Purchased two dinners at Captain D's on Covington Pike at a cost of $24.00; the fish on both plates were rubbery, old and greasy. The shrimps were just as old and cold along with the crab meat in the shell; I usually check my food at the window and ask for my money back or fresh food. My wife picked this up. Only ate a small amount; reminded us of the SLOP we fed the Hogs. read more

if i could rank this lower i would!! ABSOLUTE TERRIBLE service. always love this place but yesterday was the worst restaurant experience EVER!!! i pulled into drive-thru and asked a question about menu item & immediately got attitude. when we pulled around i was asked what condiments we wanted. i asked for malt vinegar & tarter sauce.when she came to window she handed the bag to me & slammed the window shut. i looked in the bag only to find 3 small tarter sauce containers. i waved my arm trying to get her attention, she turned sideways looking back to the kitchen. i tapped on the window at which point she completely turned away from me. i had to blow the horn and almost bang on window to get her back over to window. when i told her the problem she tells me that they have a delivery truck gonna be here tomorrow. i asked how that helps me today and she REALLY gets an ATTITUDE and says we don't even have no forks. i told her we had several pieces of fish and this wasn't going to be acceptable she says let me look and see if there is some in the family meal size. when she comes back to the window she opens it and aggressively hands me the container, slams the window and snarls her nose at me. i wanted to go inside for a refund and my wife convinced me to leave and not come back. this is true i will not come back to this store and nor should anyone else. this is an employee that should be fired!! if someone from management reads this it was 7/16/17 between 5;30 - 6 PM. the order was for 2- 4 piece fish meals $23 that me and my wife could have gone to a sit down restaurant and been treated far better. NEVER AGAIN WILL I NOR SHOULD ANYONE ELSE GO TO THIS LOCATION!!!! read more