this was the first time I reached out to this company and I can tell you Paul was a very…read moreprofessional person. I will be using his company in the near future again. I am very pleased in his work and he is very knowledgeable in what he does.

Very good quality equipment. The process was exactly as planned and professionally executed. Very…read moresatisfied with their communication!

Fast and Affordable Service. I would recommend this place, they have any keys you probably would…read moreneed

I called AFFORDABLE lock and security systems to have 4 indoor bedroom and bathroom door handle…read morereplaced and explained to the woman I spoke with exactly what we were looking for, a gold colored handle for 2 doors with locks in them and two bathroom gold colored door handles with privacy locks on them. I did not ask them about a service fee. The technician showed up on Wednesday an hour and 1/2 later than the window they gave me. He didn't have the hardware needed, he was not knowledgeable as we explained 3 times to him what we had discussed with the scheduler. He was here 10 minutes, told us he would be unable to get the hardware until next week, we are leaving on vacation Sunday so needed done by end of week. He spent 10 MINUTES, didn't do anything, and charged us $146.00 for the visit from Brandon to Tampa. This company is ridiculous, I called the manager and was told that their service fee is $164 so I'm getting nothing back on my $146; what a waste. Good luck in the future with anyone working with them.

In obtaining bids for a CCTV upgrade for our HOA, Martin Security was one of 4 we contacted. Rich…read moreshowed up on time (actually early) and spent a good amount of time discussing options for our project. Rich sent the two estimates to our HOA that evening detailing all the options and costs. He was very responsive to follow up questions and he was chosen for the project. For the installation he was again right on time and competed the project that day and came back later that day for a follow up and finalize a few things. In review of the cameras and system we had questions and Rich made himself available to come back to the site and work with us on the issues and even performed a relocation of two cameras that the HOA wanted moved. He's a pleasure to deal with and is responsive, honest and does great work. We highly recommend him and his company.

I cannot say enough great things about Martin Security. Reliable and resourceful. Please call…read morethem, you can't and won't get any better.

A man says Just for his SERVICE FEE is between 350.00 and 500.00?? HARD PASS…read moreNO!!!!!!!!!!!!!!!!!!!!!!! I had Extra Cameras (NEW) Even had a Brand NEW DVR if that was problem...but 350.00 to 500.00 just for a SERVICE FEE Only???? NO!!!!!

They were quick to respond & access our needs. The service & follow up is beyond excellent! I would…read morehighly recommend!

I absolutely love this company. Everything I received or had installed was extremely detailed and…read moreexplained. The staff and workers were exceptional and on time, if not early. I've learned so much and have so much confidence in Secure2ware. They also have security courses and offer proper home security and awareness

From the owner: Surveillance, Security System Installations. Hillsborough County & Surrounding Areas.read more

Carl is amazing! Plain and simple. The guy gets it done! He comes in a van full of supplies and get…read morethe job done. He came by for two service calls. One to install a 75" TV on a mount and hiding the wires behind the wall and to mount my 2 Sonos speakers in corners of our house. He came back a few days later to install a Sonos sound bar. Here's an example how he's good and thinks out of the box. I bought the suggested Sonos sound bar mount but he suggested using his since the sound bar can move with the TV once we swivel it. If he used the Sonos mount, it was stay on the wall. He also suggested using the supplied HDMI cord Sonos supplied versus the 3rd party I got from Amazon. He's amazing, efficient and I hope we can use him in the future! Thanks Carl!

Carl has done our AV upgrades for years now. We recently moved and Carl handled all my electronics…read moreprojects - security system, hanging TVs, surround sound... all of the things. I'm so thankful to have him as a resource. He is always on time, extremely thorough, very careful and tidy, and knows his stuff. He's super honest and straightforward- I've wanted to buy items that he talked me out of if they are redundant or not necessary, saving me money. And he's just a really nice guy. I can't recommend him enough.

The camera and alarm installation was smooth. Great communication and answered all of my question…read more Highly recommend

Scammy and deceptive. Jodennis and his crew showed up at our door unsolicited telling us…read moreimmediately that he wasn't trying to sell us something (he was). They are NOT directly with ADT. They are a third party. We recently purchased our home. He said that our real estate company paid for the installation and the equipment. Our realtor had no idea about this deal, when we later asked them about it. He got us on the hook for a 36-month contract and was rushing to get a technician out to do the install the same day. After looking at the contract and seeing some inconsistencies that set off red flags, as well as poor online reviews, we decided to cancel. The number listed on the contract to cancel sent us to ADT and they couldn't help us. We got back in contact with the dealer and were able to cancel, but they did not send the cancellation in writing (another red flag). Overall, it was a shady experience and we are glad we cancelled before we owed a ton of money. DO NOT LET THESE PEOPLE IN YOUR HOME.

Amazing family owned company that's been serving Tampa Bay for decades. Awesome service and great…read morevalue for the price. I would highly recommend to anyone looking for audio/video, security, and networking solutions for your home! I believe they also do commercial.

I just had a very positive experience with Sheppard Security. I had have been a customer of theirs…read morefor 10 years. Three years ago I lost my husband of almost 58 years. I live in a single family home. I am 82 year old and handicapped. After my husband's passing I had Sheppard Security install a camera near my front door as I was getting groceries delivered but they would not always ring my doorbell as I instructed in my delivery instructions. Also, sometimes I had strangers come to my house. Last Sunday at 6:30 P.M. I had two men come to my door but I did not recognize them so I did not answer my door. They started walking back and forth and keep ringing my doorbell. Then they went to my hose in front of my master bedroom window and turn it on. At that point I called 911. I spoke to an officer and told him of my situation and he said he would send an Officer to my home. Meanwhile one man stayed in front of my home and I lost sight of the other man. They had a SUV parked in front of my home with both passenger doors open and the hatch open. They were here for at least 20 minutes and I asked the officer on the phone at 911 when somebody was going to help me. He then told me that nobody could come because they were taking care of more serious problems then mine. Those two men were here at least 40 minutes. They finally left. On Monday I called Sheppard Security and talked to Joe their IT man. I told Joe I would like to have 4 more cameras installed around my home. On Sunday I was really scared because I could not tell where the second man was during the time they were here. I spoke to Jim the owner of Sheppard Security on Wednesday and he told me that the Cameras had been ordered and that he would make sure that the Cameras would be installed quickly. Friday morning Joe and another technician came and up dated my old camera and installed 4 new Cameras. They worked quickly and made sure that all five cameras were wired in and adjusted them so that I can see the 4 sides of my home. They also made sure that everything was clean after installing all of the new wiring. They were here for several hours. If I could I would give Sheppard Security, Jim the owner and Joe and the other Technician 20 stars. In this day and age it is nice to find a Company and their staff who takes pride in their workmanship and treats their customers with respect. They make you feel they have your back and that you are important to them. I think you can only get this kind of service from a family owned company.