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    Car Co

    3.9 (16 reviews)
    Open 9:00 am - 8:00 pm

    Services - Car Co

    Auto loan

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    4.5
    (108 reviews)
    Auto Repair
    Responds in about 40 mins
    4.0
    (28 reviews)
    Oil Change Stations
    Responds in about 1 hr
    3.0
    (37 reviews)
    Registration Services
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    7 years ago

    Terrible service takes forever to get an answer and was not helpful or truthful with their prices

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    7 years ago

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    9 years ago

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    12 years ago

    This mom and pop car sales shop is very helpful and honest with fair prices and great customer service

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    9 years ago

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    Review Highlights - Car Co

    Customer service was second to none and working with Abel, I had a very positive car buying experience.

    Mentioned in 6 reviews

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    Navy Federal Credit Union

    Navy Federal Credit Union

    3.6
    (33 reviews)

    I've been a member of Navy Federal CU for a number of years and most of my transactions have been…read moredone via phone or online. But regardless of doing business by phone or in person, I have always...repeat...ALWAYS experienced great customer service. Additionally, I like that their interest rates, on their CDs for example, are always current and generous and that they offer numerous opportunities to really save and grow your money for both short and long term. I also find their online app easy to use. Thanks, people, for making my experiences with Navy very enjoyable.

    This is for the credit card services of NFCU. After 4-5 years of having a credit card with them,…read moreand NEVER EVER late on a payment.... I have direct deposit with them since opening the account. My wife has direct deposit with NFCU as well. I can honestly say, when I sent an email asking why the closure, they said the "system" does random credit checks when a card is about to expire and the "system" determined that I no longer qualified. HUH? The "system" that approved me years ago, they "system" hat could never find a late payment if they tried..... ok all of a sudden, I don't qualify. Well I did a background check and determined NFCU doesn't qualify to continue to receive me and my wife's direct deposit. We know you won't care because you are the number one credit union in the country... we get it. So now I am looking for the number 4-5 best credit union. #4 or #5 credit union will want to catch up to NFCU, there fore, their customer service, their way of treating customers right just may be better. So long NFCU, judging by the way you treated me, I would say you are glad to get rid of me and that is totally fine with me.

    Autos of Plano

    Autos of Plano

    2.7
    (14 reviews)

    Please take this for what it's worth, since every experience is different…read more 1/21 about 9am I call to confirm car is still available, Andre confirms that it is, so my wife and I make our way to the dealership about an hour away. We enter the building and I find Andre in the back office and wave at him. He makes his way towards us and we walk out to the garage to look at the BMW M235i. He starts the car and back up as my wife and I are looking at the car. Very first thing I noticed is that it is missing the tow hook cover, so I asked "will they be replacing that?" He assured me they had the piece or else they would order it. Now onto the 2nd thing, I see it has 1/4 tank of fuel, so I ask "will you fill it up if we buy the car?" Andres response was "oh yea definitely that's what we do" [remember this]. 3rd thing noticed there is no floor mats in this car, didn't get a chance to ask about it because he was texting on his phone and he sent us on our way for a test drive, but even before leaving for the test drive I see that it has mixed sets of tires, I wanted to check because it was raining and wanted to make sure it was safe to drive. We go on the test drive and the car drives well. We come back to the dealership and enter Andre's office to discuss the car. Ask him to send me carfax in the car which he obliged and it all checked out. I asked him a couple questions about the car to where he had no clue about details or the information I was looking for, but almost sounded like he was yupping me not quite paying attention because his face was on his phone texting the whole time. So he brings in a buyers sheet. My wife and I are looking over the buyer sheet and we see that the OTD price is $25000ish dollars. I start questioning why it's so much and instead of being able to explain anything Andre goes and gets his finance manager to come talk to us (at this point Andre looks a bit annoyed), so finance manger comes in and we start talking about cost and monthly payments. I explain that I need my monthly payments to be under $400/mo, not $490, not $401 not $407. But under $400 specifically because my son would be the one paying the monthly note on this car. He says he can't do anything to help with that, but then I point out why is there a fee for $1450. They called it a reconditioning fee, so I ask "what is all included in a reconditioning fee?", he gave the speal of we do a 120pt inspection, wash the car, and shine up the engine bay. I responded with "I'm not paying that", he gave me the face of utter disgust and responded with "every dealership has a reconditioning fee" to which I replied "absolutely not because I was also working with another dealership in Fort Worth where my price OTD was $21,000". I also explain to them that if they were truly reconditioning the car, that it would have matching tires, tow hook cover, matching brakes, and etc. So he goes back and removes the reconditioned fee, so we continuing discussing the price, they keep wanting more money to put down but I explained that I don't have more to put down and that I feel the gap insurance was too expensive, to which I was correct. So we ended up Walking away from the deal, not because we couldn't come to terms but my wife and I simply just did not like the smug attitude from both Andre and his finance manager. So we were back to square one again, but my son really wanted the car that Andre had and so I called to make a deposit on it, so that we could go the next day to purchase the car. Andre went ahead and took my deposit but did not inform me it was non refundable until it was emailed to me (poor communication). Come back next day and complete the deal, but to my surprise Andre refused to fill up the tank as promised and said his finance manager said NO!!! Because we refused to pay the reconditioning fee, to which Andre lied and said he told me about it when I first walked in to look at the car, said he could bring up the cameras (but never did when I asked him too). Finance manager never came back to congratulate or shake hands which I found odd. Throughout the whole process Andre did not offer any refreshments to my wife, while we watched his coworker offer it to the other customers there. He was too busy texting and taking phone calls to care about his customers.

    Found a 540i online at their dealership that had everything I wanted. Talked to Andre about a…read moreprepurchase inspection. He indicated they did them all the time. Arranged for one very close to their dealership and called back to schedule. Was told they would not let the car leave the lot for an inspection. Ok, I scheduled another inspection at the dealership. Preinspection company called me back and said they were not allowed in at the dealership. Called Andre and he said they 'had a problem with that company.' Clearly they don't want the car inspected. Will never look at this dealership again.

    Passport Motors

    Passport Motors

    2.4
    (70 reviews)

    Came here to look at two bmws. They won't budge from their price listed. We asked for 1k off and it…read morewas a flat no. Sales person wasn't super helpful but she was present and tried calling owner twice to ask for any discount on price. But zero budging.They didn't even ask for our number for follow up or anything. They didn't seem to want our business at all...or even try to negotiate at all. Disappointing experience but I can only guess it's because they feel their prices are reasonable so I'll tell y'all now so you don't come there thinking you can get any kind of negotiation in play and waste your time. If you're fine w price that's listed then it's worth the time to come. FYI; after owner read my review he was rude and said i was abusing my privilege as a reviewer...but I replied back saying 3 star is a mutual experience, not good nor bad. Just seemed so unprofessional for an owner to be that way; especially since I did not give him a 1 Star but now I wish I did (just to be spiteful Hahahaha!) but I wouldn't do that simply bc it's truly not deserved.

    BUYER BEWARE!!!! We live out of state and purchased a used…read moreAudi Q7 from this dealer. After we received the vehicle via delivery, we found so many issues with the vehicle that were not disclosed to us. We attempted to contact the dealer multiple times to speak to John, each time we were told he was not available and would call you back. My husband also wrote multiple emails and provided pictures of our concerns with no response back. After 4 unreturned calls John called me thinking I was a new customer he wanted to sell a car to and discovered I was not. When I started to tell him about all the issues that were not disclosed to us he argued with me stating we waived the 3rd party inspection and hung up on me. The car needed an alignment badly, 2 cracks in the windshield, the driver visor was broken and filthy, inside the center console was filthy, only 1 key fob when we were told there was 2, the ceiling of the trunk was riddled with black streaks, multiple body scrapes and scratches. It was so disheartening to think a dealer would send a car to someone like this. As of right now we have spent over $600 to ger the car exterior and interior detailed and get the alignment fixed. The 2 windshield cracks have not been fixed yet which will be another cost will we will have to put out. We simply want compensated for these issues! To note my husband just purchased a used Audi Q5 the week before from a local dealer, the car was cleaned and detailed prior to his purchase, they even found a scratch and told him to come back and they would buff it out, which they did. That is what a normal car dealer does.

    Car Co - usedcardealers - Updated July 2026

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