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    Atlantic Auto Sales

    1.0 (1 review)
    Closed 11:00 am - 5:00 pm

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    1 year ago

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    Lakeside Motor

    Lakeside Motor

    2.5
    (24 reviews)

    I've driven past Lakeside Motor many times and took note of the small dealership. I've been…read morecasually searching for a car for over two years and just couldn't find anything that checked all the boxes. We've tried big dealerships and found the prices extremely inflated. We decided to give Lakeside Motor a try! They had so many cars on their lot to choose from! We met with the sales person Khaled. He took the time to find out what it was that I was looking for. I had very specific requirements: Had to have a sunroof. Had to have an adjustable seatbelt for this shorty. Tons of cup holders to enable my coffee addiction. Had to be a neutral color (ie. no reds, bright colors). Had to be a four door. And had to be easy to get into (again, for this shorty). He showed me a few cars and then brought out the Lincoln MKC. I would have never considered a Lincoln, but this car fit me perfectly. The luxury leather seats hugged my back and had both a cooling and heating element. I had brought the kiddos with and they had plenty of room in the backseat, plenty of cup holders, and they thought the sunroof was cool! The bearded man, my husband, gave his approval too and enjoyed riding shot gun. It seemed that Khaled knew what I needed better than I did. I wish I had come to him sooner! He even sent me a text the next morning to thank me for my purchase. Now that is great customer service! The paperwork and financing was easy peasy. The financer, AJ, went over all our options and we decided to go with the in-house financing which offered the best interest rate and terms. Ryan had all the paperwork printed and organized for us to sign. He explained everything thoroughly and sent me copies of the paperwork electronically per my request. One of the owners, Max, came out and personally thanked us for supporting a small business. We had casually mentioned that our daughter would be needing a car in a couple of years when she turned 16 and he even looked her in the eyes and shook her hand. That was a big deal for her (and us). She was treated like a future customer instead of a kid. I highly recommend Lakeside Motor. We will be repeat customers for sure!

    I waited over two months before writing this review in hopes that Lakeside Motors would resolve my…read moreconcerns. Unfortunately, my experience has only become more frustrating. The process started with two vehicles I was interested in being sold before I could complete my purchase, which should have been my sign to shop elsewhere. I ultimately purchased a vehicle and signed a contract in early March 2026. My down payment and trade-in were completed, and when the remaining down payment was paid, a new contract was drafted and signed (3/17/26) to reflect the updated terms. Throughout the transaction, multiple employees appeared to be involved, including Chris, Lucky, and Perla, which often led to confusion and inconsistent communication. My biggest concerns are that, despite completing the required paperwork and payments, the dealership has still not provided my registration sticker, and repeated attempts to resolve the matter have been unsuccessful. Additionally, a payment of $497.25 was processed from my account that was fraudulently processed, and I have not received a satisfactory resolution regarding the charge or a refund. I gave Lakeside Motors ample time to address these issues before posting this review. Based on my experience, I cannot recommend this dealership and would encourage potential customers to carefully review all paperwork, monitor their accounts closely, and ensure all registration matters are completed promptly.

    Autos of Plano

    Autos of Plano

    2.7
    (14 reviews)

    Please take this for what it's worth, since every experience is different…read more 1/21 about 9am I call to confirm car is still available, Andre confirms that it is, so my wife and I make our way to the dealership about an hour away. We enter the building and I find Andre in the back office and wave at him. He makes his way towards us and we walk out to the garage to look at the BMW M235i. He starts the car and back up as my wife and I are looking at the car. Very first thing I noticed is that it is missing the tow hook cover, so I asked "will they be replacing that?" He assured me they had the piece or else they would order it. Now onto the 2nd thing, I see it has 1/4 tank of fuel, so I ask "will you fill it up if we buy the car?" Andres response was "oh yea definitely that's what we do" [remember this]. 3rd thing noticed there is no floor mats in this car, didn't get a chance to ask about it because he was texting on his phone and he sent us on our way for a test drive, but even before leaving for the test drive I see that it has mixed sets of tires, I wanted to check because it was raining and wanted to make sure it was safe to drive. We go on the test drive and the car drives well. We come back to the dealership and enter Andre's office to discuss the car. Ask him to send me carfax in the car which he obliged and it all checked out. I asked him a couple questions about the car to where he had no clue about details or the information I was looking for, but almost sounded like he was yupping me not quite paying attention because his face was on his phone texting the whole time. So he brings in a buyers sheet. My wife and I are looking over the buyer sheet and we see that the OTD price is $25000ish dollars. I start questioning why it's so much and instead of being able to explain anything Andre goes and gets his finance manager to come talk to us (at this point Andre looks a bit annoyed), so finance manger comes in and we start talking about cost and monthly payments. I explain that I need my monthly payments to be under $400/mo, not $490, not $401 not $407. But under $400 specifically because my son would be the one paying the monthly note on this car. He says he can't do anything to help with that, but then I point out why is there a fee for $1450. They called it a reconditioning fee, so I ask "what is all included in a reconditioning fee?", he gave the speal of we do a 120pt inspection, wash the car, and shine up the engine bay. I responded with "I'm not paying that", he gave me the face of utter disgust and responded with "every dealership has a reconditioning fee" to which I replied "absolutely not because I was also working with another dealership in Fort Worth where my price OTD was $21,000". I also explain to them that if they were truly reconditioning the car, that it would have matching tires, tow hook cover, matching brakes, and etc. So he goes back and removes the reconditioned fee, so we continuing discussing the price, they keep wanting more money to put down but I explained that I don't have more to put down and that I feel the gap insurance was too expensive, to which I was correct. So we ended up Walking away from the deal, not because we couldn't come to terms but my wife and I simply just did not like the smug attitude from both Andre and his finance manager. So we were back to square one again, but my son really wanted the car that Andre had and so I called to make a deposit on it, so that we could go the next day to purchase the car. Andre went ahead and took my deposit but did not inform me it was non refundable until it was emailed to me (poor communication). Come back next day and complete the deal, but to my surprise Andre refused to fill up the tank as promised and said his finance manager said NO!!! Because we refused to pay the reconditioning fee, to which Andre lied and said he told me about it when I first walked in to look at the car, said he could bring up the cameras (but never did when I asked him too). Finance manager never came back to congratulate or shake hands which I found odd. Throughout the whole process Andre did not offer any refreshments to my wife, while we watched his coworker offer it to the other customers there. He was too busy texting and taking phone calls to care about his customers.

    Found a 540i online at their dealership that had everything I wanted. Talked to Andre about a…read moreprepurchase inspection. He indicated they did them all the time. Arranged for one very close to their dealership and called back to schedule. Was told they would not let the car leave the lot for an inspection. Ok, I scheduled another inspection at the dealership. Preinspection company called me back and said they were not allowed in at the dealership. Called Andre and he said they 'had a problem with that company.' Clearly they don't want the car inspected. Will never look at this dealership again.

    Atlantic Auto Sales - usedcardealers - Updated July 2026

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