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    Atlantic Auto Sales

    1.0 (2 reviews)
    Closed 11:00 am - 5:30 pm

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    1 month ago

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    Leo A.

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    1 year ago

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    Leo A.

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    Lakeside Motor

    Lakeside Motor

    2.4
    (25 reviews)

    I've driven past Lakeside Motor many times and took note of the small dealership. I've been…read morecasually searching for a car for over two years and just couldn't find anything that checked all the boxes. We've tried big dealerships and found the prices extremely inflated. We decided to give Lakeside Motor a try! They had so many cars on their lot to choose from! We met with the sales person Khaled. He took the time to find out what it was that I was looking for. I had very specific requirements: Had to have a sunroof. Had to have an adjustable seatbelt for this shorty. Tons of cup holders to enable my coffee addiction. Had to be a neutral color (ie. no reds, bright colors). Had to be a four door. And had to be easy to get into (again, for this shorty). He showed me a few cars and then brought out the Lincoln MKC. I would have never considered a Lincoln, but this car fit me perfectly. The luxury leather seats hugged my back and had both a cooling and heating element. I had brought the kiddos with and they had plenty of room in the backseat, plenty of cup holders, and they thought the sunroof was cool! The bearded man, my husband, gave his approval too and enjoyed riding shot gun. It seemed that Khaled knew what I needed better than I did. I wish I had come to him sooner! He even sent me a text the next morning to thank me for my purchase. Now that is great customer service! The paperwork and financing was easy peasy. The financer, AJ, went over all our options and we decided to go with the in-house financing which offered the best interest rate and terms. Ryan had all the paperwork printed and organized for us to sign. He explained everything thoroughly and sent me copies of the paperwork electronically per my request. One of the owners, Max, came out and personally thanked us for supporting a small business. We had casually mentioned that our daughter would be needing a car in a couple of years when she turned 16 and he even looked her in the eyes and shook her hand. That was a big deal for her (and us). She was treated like a future customer instead of a kid. I highly recommend Lakeside Motor. We will be repeat customers for sure!

    The salesmanship! Take your $ & give u trash car that breaks down a day later! Never fixed the…read moreproblem, but wants your car note !

    Autos of Plano

    Autos of Plano

    2.6
    (15 reviews)

    I know the manager of this business very well and he is incredibly well versed in automobiles and…read morehe has a heart of gold. He is not the type to scam anyone. He has personally helped me with my car in the past and I am so grateful to him.

    Please take this for what it's worth, since every experience is different…read more 1/21 about 9am I call to confirm car is still available, Andre confirms that it is, so my wife and I make our way to the dealership about an hour away. We enter the building and I find Andre in the back office and wave at him. He makes his way towards us and we walk out to the garage to look at the BMW M235i. He starts the car and back up as my wife and I are looking at the car. Very first thing I noticed is that it is missing the tow hook cover, so I asked "will they be replacing that?" He assured me they had the piece or else they would order it. Now onto the 2nd thing, I see it has 1/4 tank of fuel, so I ask "will you fill it up if we buy the car?" Andres response was "oh yea definitely that's what we do" [remember this]. 3rd thing noticed there is no floor mats in this car, didn't get a chance to ask about it because he was texting on his phone and he sent us on our way for a test drive, but even before leaving for the test drive I see that it has mixed sets of tires, I wanted to check because it was raining and wanted to make sure it was safe to drive. We go on the test drive and the car drives well. We come back to the dealership and enter Andre's office to discuss the car. Ask him to send me carfax in the car which he obliged and it all checked out. I asked him a couple questions about the car to where he had no clue about details or the information I was looking for, but almost sounded like he was yupping me not quite paying attention because his face was on his phone texting the whole time. So he brings in a buyers sheet. My wife and I are looking over the buyer sheet and we see that the OTD price is $25000ish dollars. I start questioning why it's so much and instead of being able to explain anything Andre goes and gets his finance manager to come talk to us (at this point Andre looks a bit annoyed), so finance manger comes in and we start talking about cost and monthly payments. I explain that I need my monthly payments to be under $400/mo, not $490, not $401 not $407. But under $400 specifically because my son would be the one paying the monthly note on this car. He says he can't do anything to help with that, but then I point out why is there a fee for $1450. They called it a reconditioning fee, so I ask "what is all included in a reconditioning fee?", he gave the speal of we do a 120pt inspection, wash the car, and shine up the engine bay. I responded with "I'm not paying that", he gave me the face of utter disgust and responded with "every dealership has a reconditioning fee" to which I replied "absolutely not because I was also working with another dealership in Fort Worth where my price OTD was $21,000". I also explain to them that if they were truly reconditioning the car, that it would have matching tires, tow hook cover, matching brakes, and etc. So he goes back and removes the reconditioned fee, so we continuing discussing the price, they keep wanting more money to put down but I explained that I don't have more to put down and that I feel the gap insurance was too expensive, to which I was correct. So we ended up Walking away from the deal, not because we couldn't come to terms but my wife and I simply just did not like the smug attitude from both Andre and his finance manager. So we were back to square one again, but my son really wanted the car that Andre had and so I called to make a deposit on it, so that we could go the next day to purchase the car. Andre went ahead and took my deposit but did not inform me it was non refundable until it was emailed to me (poor communication). Come back next day and complete the deal, but to my surprise Andre refused to fill up the tank as promised and said his finance manager said NO!!! Because we refused to pay the reconditioning fee, to which Andre lied and said he told me about it when I first walked in to look at the car, said he could bring up the cameras (but never did when I asked him too). Finance manager never came back to congratulate or shake hands which I found odd. Throughout the whole process Andre did not offer any refreshments to my wife, while we watched his coworker offer it to the other customers there. He was too busy texting and taking phone calls to care about his customers.

    FairLease

    FairLease

    3.9
    (56 reviews)

    Amazing place!!!!! Amazing people !! Easy to work with !!! Literally got approved and got help…read morefinding my car !!! No hassle!! Didn't talk to a single dealership lousy sales guy who wants to take my money ...0 money down !!! I TRUST THE BANK !!! Made me feel comfortable about getting a vehicle

    1/5 I absolutely do…read morenot recommend Fair Lease based on my experience. The entire process was frustrating, unclear, and incredibly unprofessional. The leasing agent I worked with was honestly one of the least communicative people I have ever dealt with. I would respond to her emails or messages and then wait DAYS to receive a response. When I finally did hear back, I still couldn't get clear answers about the actual terms of the approval. I was told that my application had been approved, then asked for a down payment. After that, I was repeatedly told that I needed "more" of a down payment, but no one would clearly explain exactly how much was required or what the actual terms of the approval were. How are you supposed to make an informed financial decision when you can't even get basic information about the deal? What made it even worse was that getting an answer to any of these questions could take days. I work in customer service, so I understand that people get busy and responses aren't always immediate. But communication is one of the most basic parts of doing business, especially when you are dealing with something as significant as financing a vehicle. There is a major difference between being busy and simply failing to communicate with a customer. The entire process felt like a waste of my time. It was poorly communicated, unnecessarily confusing, and left a very bad taste in my mouth regarding Fair Lease as a company. I genuinely hope other customers have a better experience than I did, but based on my experience, I would not recommend Fair Lease.

    Atlantic Auto Sales - usedcardealers - Updated August 2026

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