I brought my 2005 Toyota RAV4 in for a radiator and hose replacement. What I appreciated most was…read morethat they were willing to provide a rough estimate based on the information I gave them, even before seeing the vehicle. I understood that the final price could change if additional issues were found, but having a ballpark figure helped me plan and compare my options. The team was professional, answered my questions, and completed the repair successfully. It's been about a month since the repair and the radiator has been working great. Overall, I had a positive experience and would recommend them to others looking for automotive repairs.

I had a great experience with Amaru Automotive. The owner was very knowledgeable, honest and…read moreaffordable. I would definitely bring my truck back here for future repairs.

Jay took a wiring nightmare and turned it into a masterpiece. Very professional and great pricing…read morefor the quality of work. Thank you Jay!

This is just tuning related, can't speak to his install or other work. Had talked to him about…read moretuning on a system I had installed with a new Helix DSP. He said he hadn't tuned on one before but would be able to work through it. Got to the appointment and he hadn't even installed the software or looked up the system, I was having to walk him through everything. Should have just left at this point as it didn't seem like he had the skill set for this. I left the car and came back later when it was done. $465 for a couple hours of work... the car sounded like complete garage. Worse than the base tune the Helix folks had set up to get everything running. Ended up taking it to another shop and they said all the EQ settings made no sense for the equipment I had and he just clearly didn't understand the product. An hour work for less than $200 and the new shop had it sounding amazing. He may be great at installs but on tuning he clearly doesn't know what he is doing.

They actually didn't do the type of work that I was requesting but they found a person that was…read moreperfect for it and arranged for them to meet with me and I really appreciate that

They were efficient and extremely friendly…read more I got an oil change, tires rotated, brakes checked and my front bumper fixed for a great price! They offered snacks and drinks while I waited. Definitely will be coming back! Thanks guys!

Drove into Reno on Friday for the weekend and our brakes started giving out. Saturday morning we…read moresearched brake repairs online and the Pit Shop was the first one to come up. I called the number and spoke with the owner Steve. Steve explained that they don't normally work on Saturdays but because we were in a bind, he would call one of his employees to see if he could do our brakes for us. Sure enough the employee came in and replaced all the brakes on our truck in a very short amount of time. We felt that we received excellent service and were treated very fairly with the price. The best part came when Steve's young nephew brought us each a handmade sign that said "have a nice day". That note really made everything better! Thanks Pit Shop for keeping us safe on the road!

Being from the Bay Area and finding myself stuck in Reno/Sparks with a car issue was not on my…read morebingo card for this trip. My Benz had been serviced incorrectly elsewhere, leaving me with too much oil, a leaking turbo, and a handful of other headaches--exactly the kind of situation you never want to deal with while out of town. Stephen and his crew at The Pit Shop, who genuinely turned a stressful mess into a surprisingly positive experience. From the moment I walked in, they were friendly, straightforward, and incredibly respectful of my situation and my wallet. Even when we discovered the turbo needed to be replaced (never a cheap day), they went above and beyond--finding competitive part prices, securing a solid warranty, and keeping me informed every step of the way. Most importantly, they made sure the car was repaired the right way so I could make the long drive back to the Bay with total peace of mind. Their honesty and workmanship were exactly what I needed at a moment when I felt pretty stranded. If you're in the Reno/Sparks area, I cannot recommend The Pit Shop enough. Stephen and his team are the kind of mechanics you hope to find but rarely do--skilled, trustworthy, and genuinely caring.

You don't have to swing hard to hit a home run. If you got the timing, it'll go. --US Navy wounded…read moreVeteran Yogi Berra, one of the greatest catchers in baseball history and a 13-time World Series champion, a 3-time MVP, and a Hall of Famer, who as a child started in American Legion Baseball. I so love it when a business does everything so well that I'm able to write a glowing 5-star review. I am updating my previous review because Off Road Warehouse management publicly responded here positively. So we gave them another chance. I didn't want any special treatment from this business because of my previous Yelp review. So, I waited awhile, then we went back, picked out items, presented them for payment, showed my Veteran's ID, and this time received their advertised Military / Veterans Discount. The measure of good customer service is rectifying issues to the customers satisfaction. Businesses that develop and maintain a customer service mindset are able to learn from mistakes. Off Road Warehouse management acknowledged and accepted their previous mistake and avoided blaming me the customer. It analyzed honestly and objectively what went wrong. It implemented corrective actions. It actively sought to make and keep me and my family members as customers. Staff answered all our questions and provided adequate and alacritous service Selection was adequate for the type of store it is Organized Clean Disabled-friendly Family-friendly No one here offered to commit fraud to reward us, pay us or compensate us for posting 5 star reviews of this business. Blessed are those who provide good customer service. Good customer service, which we got here, is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become customers and then repeat customers. I rate 'em 3 stars. According to Yelp ratings' definitions, that's "Ok". That to me is an acceptable rating of something that does day in and day out what it is there to do. It's NOT a negative review because doing day in and day out what it is there to do is NOT an easy thing to accomplish. I added a fourth review star for their finally complying with their boast of having a Military / Veterans Discount. I added the fifth review star because their management provided good customer service when they publicly addressed and corrected the previous issue that led to my first not-so-glowing review. The essence of good customer service is forming a relationship with customers - a relationship that a customer feels that she or he would like to continue. I'll be back. For my Customer Rule is: Always patronize again a business that has treated you okay AND supports Veterans and Active Duty with a publicly disclosed daily Military and Veterans Discount. P.S. Don't message me because in spite of several complaints to yelp, for years now I am unable to open up any messages in yelp to me :-(

The original sales person screwed up everything!! After a few trips they got everything correct…read more The staff now is very good and attentive!! Top brand stuff and they do very good work!! Really happy with my truck now!! Thanks for your help!!