original contact was timely and quoted time to arrive was very reasonable. then the tech called…read moreand said he had to stop and pick up the new keyfob. 1 hour later called the tech and he said he was finally on the way. he never called to let me know this and her told me his employer sent him to another job before mine (no notice to me). I wasn't even asked for by an ID, so it could have been anyone taking my car. very unsafe! the tech had to call someone to teach him how to open my car door. eventually he was able to open thefoor and get another Keyfob made & start my car. the key fob worked fine. At that point he notified me there was an additional charge for a service fee (should have told me the amount in the beginning. the price wasn't outrageous and the work was done correctly, so the contacts with the customer were very poor and not truthfu.

Worst customer service I have ever encountered. They came and changed two locks that worked fine…read moreprior to service. In the process they broke both locks, and didn't even let me know the results when they were finished. I had to call and mention that they were broken. Then they wanted to charge me another $500 dollars to fix the locks that they broke... the worst part is, they were perfectly fine with losing a client. As a small business owner myself, this type of service is completely unacceptable. Would not recommend anyone to use them, they are scammers.

Someone tried to steal our car and broke a screwdriver off in the ignition in the process I was…read moregetting the run around from other lock smiths (it was a Sunday) Chris came out within 20 minutes of us calling he was knowledgeable and kind he got the tip of the screwdriver out quickly I can't recommend him enough! Not to mention his fee was very reasonable

Six days before our international trip, we realized we had lost the key to our safe. After calling…read moreapproximately fifteen different locksmiths, who told us they could only get into our safe by destroying it, we happened to find Local Locksmith on our neighborhood Facebook page. We called them and they told us, they could pick the lock but could not get out until the day before our trip. We advise them of the situation, and they came out the next day, which was a Saturday, and he was able to get in the safe by picking the lock, at a much better price than the locksmiths wanting to destroy the safe. They saved our European vacation. Thank you so much!

The best customer service. Quality work beyond expectations. You need a locksmith this is the best.read more

They answered the phone every time that I called. Raul was on time for the appointment. Very…read morefriendly and polite. He was able to unlock our car door and retrieve the keys in a few minutes. The price was about 15% less than the other locksmiths in our area that I called. Great service. Highly recommended!

I can't believe that my dog locked me out the house but she did. I called 1 locksmith and they…read more needed my ID which was in my house before they could come. I called J&T locksmith, told them my dilemma and they said no problem. Raul would be here in 45 minutes to an hour. Well he was here within 30 minutes. Looked at my lock and went to work. I was back in my house in no time. And I was able to use my same keys. Rauls customer service was excellent and helped me to stay calm. I highly recommend J&T Locksmith.

No non sense pricing. Promptly came and fixed the lock on my car on short notice at 9 pm…read more I highly recommend them.

They did a great job. The responded quickly, came within a couple of hours, right at the time they…read moresaid, charged the price they quoted, and did the job. Really nice guy to work with.

MARICOPA LOCK AND KEY-***These folks are true professionals- helped my 82 year old mother after she…read morelocked herself out of the home and stayed on the home the whole time with me over the phone out of state-what a peace of mind that was! I can honestly say I have never been more satisfied and happy with any company of any type. Clay Maricopa, AZ

I have used Ben now more than once and he is nothing but a pleasure to work with. Professional,…read morefairly priced, on time when he makes an appointment and knows exactly what he is doing. I will continue to use Maricopa Lock & Key and will highly recommend Ben to anyone in need of a locksmith.

This is a great business, it's efficient, keep you updated, and very friendly. If you need a…read morelocksmith, please use them. You will be very happy.

This is a 1 man shop with an overachiever owner, Paul, who was great. His prices are way more…read morereasonable than the others, he answers his phone and was very responsive. Showed up in a sweet ambulance converted to a work truck...it did make a family member nervous to see it out front but it made for a good chuckle. Paul made a new key for my car in excellent time for a great price, hard to beat it, will definitely be my go to guy moving forward.

I needed a new key Fob for my 2013 Range Rover, I was quoted $230.00 which was way less expensive…read morethan the dealer. The tech, Trevor was so knowledgeable and got my fob programmed quickly and efficiently. He was very pleasant and friendly. I would HIGHLY recommend Specialty Keys and Locks for your service needs. Not only was he very nice, he was very honest about my needs and didn't try to upsell me on things I didn't really need.

Had an issue needed a key quick, made a call they were quick to call back made an appointment and…read moreproblem solved