We bought a used CRV from Car King. Within the first two weeks we had a transmission error code. It required a new transmission for $3,000!? We took it to multiple dealerships to confirm this. Austin made us take it to his mechanic since he wanted a second opinion. They confirmed it needed a new transmission and Austin did nothing to cover the cost. We also needed to replace the rear brakes and calipers. The rear brake pads had no pads left. The rear caliper was seized. I have had over $4,000 of work into an $8,000 car within 1 month. There were no brake or transmission issues disclosed on the buyer's guide. Buyer beware of buying a car at Car King! You will have no support from them. Don't trust the buyer's guide disclosures. read more

UPDATE: Car King did get back to me and put me in contact with their mechanic who was able to fix the issues. I was able to pass my emissions test. I greatly appreciate that they took a bad situation and were committed to fixing it. I would go back. read more

I'm so pissed and will never recommend this car dealership. I should have listened to my gut. I purchased a car in cash and two days later the check engine came on. i called them immediately and they recommended a mechanic who made the car worse (put sensor in wrong). I had to walk into the dealership and speak with them directly, they gave me another mechanic and now i just found out i need a new catalytic converter $900 repair. I just bought this car 2 week ago for $8,000 and now have to spend another $900. how is this right? i understand i bought a used car but if an engine light comes in 48 hours after i drive off the lot, don't you think the dealership would be somewhat responsible? read more

I bought a car from Car King in a week later, or less than a week later I had to have it towed to a repair shop. Car King wasn't willing to work with me they only wanted my $11,000 and get me out the door. Unless you know a good mechanic don't buy a car from car king on Greenfield. read more

Girlfriend bought a 2009 chevy impala from the place for nearly 8gs all together and within 2 days the tire monitor system went out, spark plugs were shot, and the check engine light was stuck on because of a gas cap issue. terrible. read more

Guess I should have read yelp first. My wife and I purchased a 2006 jeep from Austin. It ran fine at first. After 90 days the engine developed a rod knock. I had purchased an extended warranty to cover problems like this. At the same time my bank was having issues paying for the monthly bill for the warranty. I got it straightened out and the bank messed up. They canceled the payment by accident. Took the company about a half a second to close my policy. Even with money in hand they would not reinstate me. They took the out to keep from paying for a engine. Do yourself a favor. Shop at a better dealer. Somebody honest. read more

I called Car King today to ask about a car. Austin gave me quick, short answers to my questions, elaborated on nothing, and became extremely impatient, arrogant and rude when I asked him to tell me what was wrong with the car so I didn't waste my time going there to see it. God forbid that I accidentally asked the same question twice! He said, "You already asked that." as though I was stupid. In light of that, I read online reviews about this dealership. Seems they are a place to stay as far away from as possible. After that conversation, I'm certainly not going to bother with them. There are thousands of used cars for sale elsewhere. read more

Decent selection and pretty easy test drive process. These guys have chosen the route of not fixing up cars at all in order to keep prices low. Some tires were extremely bald and looked unsafe. Some other seemingly easy fixable stuff was just left unfixed so that they could draw people in with their low prices. It's not unethical or anything - they didn't seem to be hiding anything - just not what I would prefer. I'd prefer to pay a little more for a car that's actually ready for the road, and not have to do repairs within weeks of purchase getting it up to speed. The guys were somewhat defensive when I asked about some of the items - like "yeah we disclosed that" - really small, somewhere on a small tag somewhere on the car. So not an awful experience but just not somewhere I felt comfortable buying. read more

My friend recently purchased a car from Car King. She bought the vehicle for $5000, and 10 minutes after she left the lot, the oil pressure light came on. She went to Valvoline to get it checked, but when she left, the vehicle prompted her to shut off the car as the engine was overheating. When she returned to the lot on the SAME DAY, they told her that she could sell the car back to them for $800. They have not been helpful at all and have told her that they will not do anything for her besides allow her to sell it back for less than 1/5 of the price she purchased it for that same day. I am extremely disappointed in the staff at this dealership and how they treat customers during a time of financial instability due to COVID-19. read more

Well, after all this hassle, I have to say that they were very friendly, had easy financing and generally were helpful. Unfortunately, they sold me a lemon, with head gasket sealant dumped into the block to cover a blown gasket, planed warped brake rotors instead of replacing them as promised, and financed a car that I am now stuck with. So, don't be fooled. Hope you read this review and stay away. Unfortunately, they are counting on you not seeing this. They have made my life very difficult. read more

I visited Car King in West Allis to look at a Mazda Protege 5. The buyers guide on the window showed that the car had been inspected and had no major issues. On closer inspection, I found several problems, including among others, a non-working rear windshield wiper, a non-working rear door lock and a noisy timing chain. Our salesperson Bruce told me that he could have those items looked at so I decided to take it for a test drive. While coasting, the car pulled severely to the left, indicating an alignment problem. What's more disconcerting was that the brake light on the dashboard stayed illuminated the entire time, and the hand brake was not functioning. After I had returned the car to Car King and mentioned those shortcomings to Bruce, he nonchalantly thanked me for letting him know and promptly walked away. There was no further discussion or apparent desire to sell me a car. This vehicle was falsely represented based on an apparent inspection as noted on the buyers guide on the window. I am disappointed by the lack of concern by Bruce for this apparent safety oversight and attitude of complete indifference. read more

They are the worst dealership i have ever purchased a car from the cars they sale are junk and they prey on the elderly and handicapped i purchased a car for over $7000 cash money i am 60 years old with a handicapped spouse i drove off the lot and before i could make it home the car started shaking and the check engine light came on i immediately returned to the dealership and was told that everything would be fixed after having the car for two weeks i was told it was fixed and i picked up the car again before i could get it home the shaking and check engine light came on again i took it to another dealership and has to pay $1900 to have the timing chain fixed on a car i had just bought i reported them to the consumer protection agency and the bbb and i am taking these shysters to court do not buy from them research them first they have lots of complaints their cars are junk read more

Horrible place to buy a car. They sold me a lemon. After 10 minutes off the lot, lights flew on. They refused to pay the repair. I'm now stuck paying off this car and have a to buy a new one. the salesperson was rude and manipulative about the situation making himself into the victim. I strongly suggest not coming here for a car. read more

Car King helped me get my first car! When they approved me and found out I couldn't get approved by the banks still for a loan, they gave me some of their car options to pay in full and even lowered the cost so I could pay everything without having to take out extra cash. It was a great deal and I'm very grateful! read more

Dealt with Austin. He knew I was in a bind and needed a vehicle, so all I got after he "discussed a deal with his manager" was a token $100 off. Not until after I signed and paid I was told there is only one key and opener, that I should "just pick one up." Yeah, "just" over $100 for that. AC trouble within a week and yes, a quick repair done. One star. Great guys at the auto repair shop. Window papers said radio/CD fine just LED not working. I dont carry a CD in my purse but radio worked. When I tried it at home, it didn't. I called but live and work in Ozaukee, couldn't stop during business hours for several weeks. Brian helped, tried various CDs, but he couldn't make it work either. He told me he'd check on internet and get back to me. - never did. That was June. I called again, got Austin who says these can fail at anytime, it suppisefly worked the day I bought it and I should have known he keeps a CD handy and asked him for it to try before buying. it's not a safety concern so they don't feel it's important, but they would get me a discount at their audio service, which is expensive. I had waited too long to tell them, not their problem! You have tio anticipate and get it in writing with these guys. They don't need repeat business to stay in business. read more

If I could give negative stars I would. They have been nothing but manipulative throughout the whole process. They sold us a dud car, which all the other reviews made it sound like this was a one-time thing. It is most definitely not a one-time thing. People over in Michigan know how terrible this place is. The car we purchased a little less than a year ago, had huge problems continued throughout the entire time we owned it. The problems were non-stop until the car finally was deemed unsafe to drive. When we called Car King the manager said, "well that's the risk of owning a car". They refused to take any responsibility for any of it. We still have 3 years left on our loan for the car that is now useless and they refused to do anything to help the situation. NEVER go here! read more

We've bought several cars from Car King. They always stand behind their vehicles. Car King has great cars for very reasonable prices. They were very informative and honest about details of each car. Great experience read more

Our mechanic recommended Car King to us as the local dealer at which he'd seen the best quality used cars for the price. The car we found proved to live up to this -- on a test drive we took it to our mechanic and he said with the exception of some relatively minor needed repairs it was in decent shape. We did, however, not have a tremendous experience with them in terms of customer service. We had good reason to believe that several things the salesmen told us about the vehicle were lies, and we had other issues as well that sullied the experience a little for us. We would go there again by virtue of the likelihood we would find a dependable car there, but if you go, steel yourself to be a little tough. :) read more

2nd time that I have brought a SUV from Car King and I would go back and buy again. I have nothing to say but good about Car King and Austin and Terri they worked very well with me. read more

Austin is the definition of a used car salesman. Lied about the quality of one car and changed the price of another on our drive to see it. Steer clear of Austin and Car King. read more

My son bought a 2003 Pontiac Bonneville on 4-15-2019 for the price of $4000 dollars. Car looked to be clean in side and out other than normal ware and tare. My son put about 100 miles on car between test drive, driving it driving home to Watertown Wi and to work all in a 24 hr time span. A very rusted main brake line had blew making the car unsafe to drive. I had called and spoke to Austin about the problem. He assured me all Heavily Rusted brake lines are repaired before leaving there lot and all other major aspects on cars are inspected and repaired. Which then I informed him of a few others brake lines that also didn't look good. Austin assured me they could fix the problem if I could get the unsafe vehicle to him in West Allis, at my cost. I would have to pay $220 plus tax just to have it towed to them or pay a $500 deductible to have my insurance tow it, like Austin suggested. If you are in the market for a used car I would pass Car King by. I know my family will never do business with them again. read more

Bought a used car and it was incredibly clean considering the miles were over 100k with the excellent price and great help from the sales guy named Brian .I highly recommend buying a car from them read more

Our child and spouse are in the market for a safe car for their family. They thought they had found that car at Car King even though on the test drive the car's battery died. Car King assured them they would put in a new battery that day. But when we had the safety check done on the 2008 Volvo XC90, by a certified Volvo service technician, we discovered many mechanical leaks in the engine and other problems under the shiny exterior. In addition, we were told the car was purchased form a local dealer when actually it was purchased at auction! After the technician discovered the problems we returned to Car King sharing our disappointment at the state of the car that they had come prepared to purchase - with cash - after it passed the safety check. When the staff person heard our report he did not express any sorrow or show any sense of responsibility. No, "I'm sorry" or "Really, we didn't know that was wrong with it." Instead, he said that "the technician worked for the competition" as if that person would exaggerate what was wrong with the car to get business for the Volvo dealership. Though there were other cars on the lot that might have been able to meet their needs, we cannot trust that the condition of those cars are any better than the one we had in for a safety check. So, I'd recommend everyone have a safety check done before finalizing any sale. The cost is worth not getting into a larger problem a few miles down the road. read more

Found a reasonably price Audi very cool car only needed back brakes and had minor exhaust leak other than that car runs great ! They gave me a fair price I'm happy with the car read more

Just bought our second vehicle from here. Was referred years ago by a friend when we bought our first one. Staff was beyond kind and helpful. Not at all pushy. Considering we were there 30 mins before they closed, we were not rushed at all and they were beyond helpful answering questions. When we came back the next day to pick up the truck, we were greeted by everyone immediately with great customer service. Jeff had all the paperwork ready to go. We were in and out. We got a great deal for our new truck and would definitely buy another vehicle from them. read more

Sold me a used car under warrenty with faxed paperwork indicating no problems with the car. Shipped car to California. Car has horrible stench which remains after multiple thorough cleanings. The prior owner was obviously a smoker and in addition the car may have been flooded and now has terminal mildew. An ethical dealer would have disclosed this problem. Stay away from these guys. read more

So I saw this place had great reviews on some other review sites; Google reviews, etc.-how, I don't know. First and foremost, I went to go see a Kia which was at a great price and everything. The car was a mess, inside was beat up, the outside looked awful, I won't explain but now I know why the car was priced so low. I didn't buy it. We looked at about six more cars on the lot. Three of them didn't start because of a dead battery and almost every car I looked at needed to be serviced. There is no way these people check the cars they sell. For three cars to not start and almost six to have check engine lights on and a few more problems that they were not aware of leads me to believe they neglect their cars. There is no way they check them. A good dealer would not have cars for sell that don't even turn on. I found a car for 6k-the tall older gentleman asked my mom how much would make us happy. We asked to be to be as close to 5k as possible. The guy went on to insult my mother because our offer was so ridiculous according to the guy. We had cash for goodness sakes. He wouldn't lower it more than $200 which is frankly awful and very stingy on his part but what made it worse was how he reacted. Rather than being like "I'm sorry I can't go that low", he was rude, laughed in our faces, and insulted us. We went to Brown Deer Sales after telling him you won't be getting our business and Brown Deer Sales took off $1800 off a Honda Civic that is worth 2k more than what we spent. I looked at every dealer within 45 miles from where I live-(I did some googling and called many dealers who had this car for sale) and we paid significantly less than what these dealers were asking for. It's just amazing he thought more than $200 off was so crazy. How he reacted and laughed in my mother's face made me so angry. They are the most cheap and rude people I have ever met. Some lady bought a Santa Fe and the engine was making so many noises as she pulled off the lot-not sure if she came back to talk to them about it but how can you sell a car that has these problems but yet you say the car has no issues? Their cars are beat up, disgusting, and neglected-reason why the cars are priced low. They told me the cars were ready to drive but they all had problems and as I said before they wouldn't even start up. You might as well go to a junk yard. It was fascinating to see the guy make up excuses to why these cars had problems because "they were just serviced." Please don't waste your time guys. Some of the cars may be priced at a very appealing price but these cars are neglected and are junk. Most importantly he doesn't want to work with you. $200 off when I had cash to pay up to 6k? Really? Thank god I didn't buy it there because I ended up with a spotless and actually serviced Honda Civic which they took off $1800 off their asking price-go to Brown Deer Sales. Lupe (not sure of spelling) is the girl who works there and she was fantastic. She is the only positive thing of that place. I feel bad she works there. I'm the most positive and easy going guy and I hate complaining so if I have a problem with these people, everyone will. It's a shame that they do this to people. They are very stingy and their cars are just junk. I'm not making any of this up. Three cars wouldn't start up, many of them had check engine light on, the Kia's breaks were so bad that I had to cut the test drive short but according to the guy-"the breaks are new". Please go somewhere else. The prices may be really good but their is a reason they are so low. Don't get scammed please go somewhere else. read more

Worst customer service. Avoid it like the plague! No one was around to show the cars and the dealership is a dingy, dilapidated building. The facility is a good reflection of people inside !! When I got hold of a guy, I asked whether there is any warranty on the car, and sales guy literally pulled the key out of my hand and asked me to go to the new car dealership down the road. He also told me that it is not worth his time selling me a car. Then he just walked away! Car King is a misnomer, it is actually King of Customer Dis-service !! read more

My girlfriend and I went to look at a Volvo which was listed on the Car King website, the price wasn't the greatest, much higher than KBB or Edmunds, but my girlfriend fell in love with the car from the pictures. We went in to take a look and test drive it on a Saturday, so it was pretty busy. We waited about 25 minutes just to get the keys to take a look inside the car, which wasn't a problem. We finally got to look and it and test drive it, and she still loved the car. We talked to a guy named Brian and we gave him a check to put money down on the car (only $20), and said that we would be back on Monday. When we went back we brought her dad, and brother. We again looked at the car, upon closer inspection (and a CarFax) the car was shown to be in an accident, slightly minor but still not disclosed until the CarFax. There was minor damage, so it wasn't a problem. We finally talked it over, and found Brian to talk details about purchasing. The car was a 2005 Volvo S40 with 100,000 miles prices at $7,000. As the price was very high we asked to be a lot closer to $6,000, he actually insulted us and laughed at us for asking to go lower. Instead of just saying "I'm sorry, but that's too low", he went on to insult us saying stuff like "I can have that car sold in a day". Another concern we had for the car was that the timing belt and water pump needed to be replaced since it was hitting the 105k mile mark. He consulted with his mechanic about how much that would cost and we found the cost to be $450, which was very reasonable, so instead of asking to go lower on the vehicle we asked to have the water pump and timing belt replaced. He again proceeded to insult us, and stormed back inside. We weren't sure if we were supposed to leave or not, he came back outside and said that the most they would be able to do would be splitting the repair. We said that we wouldn't be able to do that, and were going to walk away. As we went to get the check for the money we put down on the car he was being very rude, walking away and kind of laughing saying "so we can't make a deal over a few hundred dollars". As we were leaving he mentioned that he would be able to call his boss and see if they would be able to do the repair, and if so they'd call us back. We said sure that would be great. Within 15 minutes he called and said that his boss said they could do the repairs. Because my girlfriend loved this car she was still willing to go back. She said she would be able to go tomorrow to finish with the contract of sale. When she the next day she brought a personal check for a down payment and was finishing financing through her bank. She arrived and they told her they didn't accept personal checks, so she went to her bank and got a cashier's check. When she went back to the dealer with the check she again spoke with Brian who told her he never agreed to have the timing belt and water pump replaced, and said he didn't know what "her and her friends" heard, but that's not what he said, and then proceeded to walk away from her. After such an insulting experience trying to buy a car she left the dealership, very upset. Only about 15 minutes later she received a call from Brian apologizing and saying that he was wrong and that we did agree to that. Then a little while after that received a call from the owner stating roughly the same thing. I have never felt so insulted trying to buy a car before, nor would I EVER go back or recommend this dealer to ANYONE, I'm hoping that someone reads this so they don't waste their time and feel insulted, making the experience of buying a car not only difficult but stressful. read more

Very RUDE, Disrespectful people! DONT WASTE YOUR TIME! I purchased a vechicle from them and have had a problem since day one. We asked them if there was anything wrong wtih it, they said no, we went out there took a look at it, and everything seemed fine, We purchased it, we bring it home and the dvd player didnt work, the doors would not open and close as they were suppose to. The vehicle stalled on us the 2nd day we purhcased it. We contacted them they said they could not fix the dvd player and if our vehicle stalled again to contact them. Well not only did it stall it wouldnt start, we had to have it towed due to the vehicle not even starting. We contacted them and talked to BOB and his words exactly was " we can not help you, you bought as is" He was rude, disrespectful to the tow company, to us and very unprofessional. We will be getting an attorney to deal with this legally. He sells cars that have major issues with it. Our car needs a new ECM costing us over 1,000 to be fixed. DO NOT buy from them! Trust me. Go to a legit place that cares about there customers and cares about there business. They are all about selling vehichles that have major issues. STAY AWAY FROM CAR KING!!!! read more

I bought a SUV here in Feb. I drove truck and there was an oil burning smell and blue smoke out the tail pipe. I was told the truck just came from repair shop and fixed the problem and it is now just old oil burning of engine. I asked and was reassured at least 10 times and they swore this problem was fixed. A week after it was still smelling they keep telling me to drive another week, and another it will burn off. I finally called again to speak to owner because it is burning 3 quarts of oil in 2 weeks and fresh oil is actually pouring out the tail pipe!They told me to bring it in and they poured some stop leak in and told me to keep driving it and see what happens! It is still burning, still smoking! I said I would be reasonable even though they knowingly sold me a truck with a bad engine and trade for a car on lot with a good engine. I was told that was fine but it will have to be a car of lesser value than the truck I bought because they need to make money, and my car lost value as soon as I drove off the lot!!!! I have spent all my money and have a truck with a bad engine along with multiple major mechanical issues that had "bandaids" on them that need to be fixed already! I will be telling my story of this unethical joke of a business to anyone and everyone! read more

*Warning* Deals are Deceiving! 40 years of service and they are still not men of their word. First, their financial guy Jeff is really rude. Short temper guy, asking any questions he becomes irratated and frustrated, poor customer service skills. Secondly Bob their sales/ scheduling guy, he said he would fix the car's problem when I bought it. We set up appointments to go to local shops of their choice and there was nothing done to the car. The car was not fixed and the problem was not solved after taking the car to 2 different shops. He clearly was just trying to wait out the one month for the car's warrenty to kick in. After the third time I called he said he would set me up, he never called after our irate conversation. Very disappointed in this business and their 40 years of service. It makes me doubt other small car dealers hurting their image. Again these guys are sales men they don't care about you, their just trying to make an easy buck. read more

do not buy a vehicle from this company. i brought a 2009 chevy traverse jan 2017. when i test drove the suv it had a tick which they said was just a fuse which turned out to be a blower for the heater and they fixed that well that was just the beginning. feb 2017 the water pump went out and i had to fix that. march 2017 the vehicle has over $6300 in repairs right now. there's no way this vehicle was ever inspected. i need struts, new steering gear, there's an oil consumption issue and more. when i called bob he told me the dealership is just trying to get money from me and he can refer me some where that could do the repairs cheaper....r u serious?????. maybe this treatment only happens to certain people but when i brought the car they were so insistant that i get the warranty repair coverage however none of the issues i've had have been covered so that's a waste of money also. i would never recommend no one to them. i beleive they buy cars from the auction and they rig them to run so once you leave their lot you are stuck with a lemon and they don't care. i am very disappointed because i trusted them to sell me a reliable vehicle after i told them that my suv was stolen in nov 2016 and i was in a very bad place emotionally and financially and in desperate need of a vehicle. now 2 months later i feel violated all over again ...do not trust them read more