6/5/26 Additional Review: We dropped our Escalade off at…read morethe end of March for an issue with the adaptive cruise control. They initially had issues getting in touch with our warranty company but we were able to get that resolved and the new part was ordered around mid-April. Fast forward to now and they STILL have our vehicle and now claim that when the tech brought it in to work on the adaptive cruise that a camera failed and the car was having issues with the anti-theft that would require additional parts. As of two weeks ago, they supposedly had those additional parts and just needed to wait for a bay to free up to get it in. It also now needs and inspection and I asked them to check out our front tires since they have a slow leak. As of today, the car remains untouched after over two months of sitting and I am now told that the tech assigned to our car is working on removing an engine from another vehicle and they were unable to give any sort of ETA for when we can expect our car to be ready. At this point our vehicle is effectively being held hostage with parts in hand and no resolution in sight. We have spent nearly $2k on rental fees at this point since they outright refuse to provide any sort of loaner (wonderful "Cadillac" experience by the way). It is to the point that my wife and I are looking to purchase a new vehicle this weekend as we can't keep going forward without a car and paying the high fees for a rental. Crest quite literally could NOT care less when I explained the situation. I was met with silence and asked if I had anymore questions for them. I tried giving them a second chance given a poor experience the last time we took it to them for service, but this seems as if they are intentionally not working on the car out of spite from the past review. I can't wait to be done with Cadillac completely, abysmal service.

I purchased a new 2025 Escalade from Crest Cadillac on 3/1/25. The vehicle was purchased in cash…read moreafter we provided all necessary trade-in information in advance, and we traveled from Lake Forest, Illinois to complete the transaction. At the time of delivery, we were informed that the vehicle displayed a "service leveling system" warning, but were told it was a minor issue that would be resolved with a software update. We were assured that this update could be performed by our local dealership in the next few days. Based on this representation, we took delivery of the vehicle. Upon presenting the Escalade to our local Cadillac dealership, we were informed that the issue was not minor. Instead, we were told the car required a replacement module for the central computer system of the vehicle and that multiple features, including the air conditioning, were not functioning properly. This could also become a safety issue if in an accident and airbags may not deploy. It has now been over 3 months, and the vehicle remains unrepaired, with no firm timeline for when the module will be delivered or installed. I have since accepted a loaner car, but this does not adequately compensate for the inconvenience or the high-end vehicle I paid for in full. Since we do not have any time frame as to when the module will arrive, I have asked Crest Cadillac to trade our car in on another coming in. They said unfortunately our car is now considered used, so it would be less in value. Crest should have had their technician look over the car prior to us picking up. They have washed their hands of any wrong doing, and have been no help on getting the module. I now have a Better Business Bureau case with General Motors in Detroit. The problem is still not resolved. This is our third Escalade and are treating us as if we do not matter. I would never recommend or do business with Crest Cadillac.

Hi Leah, recommend Tim Jeff and also his brother Mike who wants a different dealership great…read morebusiness great cars, service and price you'd be making a mistake by not trying them out. Spring is almost here time to buy convertible. This is the place.

These guys Rock! I have now purchased over 6 cars from this dealership since they first opened in…read morethe early 90's. Jeff H. and Tim H. are awesome and do absolutely everything they can to make their customers happy. I have had excellent luck with their service department as well and would not own BMW's and other foreign cars if I could not count on the excellent service that they offer. I am a car fanatic and this dealership sells incredibly clean sometimes high milage but great valued cars that still have years of life left in them. keep up the great work Hansen Brothers!!!!!!

I've been going to Heiser Chevrolet for oil changes and tire rotations since I bought my car there…read more Even though my maintenance package has expired, I keep coming back because I like that they have Saturday morning hours. I can sit in the waiting area, and be on my way. The service staff is always friendly, helpful, and happy to answer any questions. Great service and convenience!

I recently got my breaks changed, new tire pressure sensors, and an oil change from Heiser…read moreChevrolet. The service is impeccable. I'm new to Milwaukee and they've been so welcoming and kind. They provide a shuttle service if you need a drive home or work and they'll pick you up when your car is done! I've continued to go back to Heiser for the customer service. I received multiple updates throughout the day on how my car was doing and what they were doing.

I had several issues with my car. Lutter's helped me understand what was necessary to fix from a…read moresafety perspective and what was a nice to have to better fit my budget. It was fixed within the same day; a loaner car was offered and all done at a reasonable price. I will definitely be coming back!

This review is based on just getting an emissions test…read more Overall the 3 employees that were present they were very pleasant Since they did not have any other customers I was in and out within 5 minutes

There are 2 BMW dealers in southeast Wisconsin. You get better service or a deal on a new or used…read morevechile than at BMW of Milwaukee. Ask for Tony when looking for he is one the the best in sales. Keith and Rima make the purchase hassle free. Great service for oil changes and repairs. I highly recommend.

We had an outstanding experience purchasing our BMW at BMW North of Milwaukee. Joe Pettay is an…read moreexcellent sales person who went out of his way to provide us with the best experience possible. Highly recommend!

General Manager is unprofessional. Dealership doesn't stand behind their vehicles. Wouldn't waste…read moreyour time here.

Came here for service on my 2020 Lincoln Corsair. Service was quite pricey but they had good…read moreavailability and a shuttle service if you don't have a ride home from dropping your car off. Good place to come for recalls or if you're in a pinch, but too expensive for typical maintenance

Kusasi Auto Sales being in business since 2022, is a very well respected and recognized car…read moredealership. Kusasi, being the owner, will make for certain everything goes smoothly.