I have never had a good experience with car dealerships, whether buying a car or having one…read moreserviced. This was my first truly positive experience, and I can recommend Nick 100%! The entire process was quick, easy, and thoughtful. Nick genuinely cares about providing a great customer experience. He answered all of my questions, took the time to explain everything, and advised me on the best options based on my needs. I am truly grateful and amazed by his exceptional customer service skills. People like Nick make such a difference in the car-buying experience! Thank you so much, Nick Ahmad! You are truly appreciated!

The process of buying/leasing a car can be so daunting and annoying. I walked in on a random…read moreSaturday and had the absolute pleasure of having Nickson be my sales agent. I would recommend him 50000 times over and over to anyone! He made the day so smooth and bright, walked out with my dream car too. This is your sign, go to Gunther and ask for Nickson!! He is amazing

The best car buying experience we ever had…read more Jerry was the most professional salesman I've ever dealt with. The rest of the staff was friendly and courteous.

My experience at Gunther Kia was very disappointing…read more I've been working with Jerry since January because my current lease is up in July. Back then, he told me to wait until June before looking at my options. Recently, I found a vehicle on Kia's website at a price that worked for me and sent it to Jerry. He told me they could make that deal happen. I also explained that I was over my mileage allowance and still had two lease payments remaining. Jerry assured me that wouldn't be an issue and that Gunther would take care of it. Based on that conversation, I came into the dealership today. I made it clear that I would have my kids with me and needed the process to be as quick as possible. Unfortunately, I sat there for almost an hour before Jerry even spoke to me. He took my keys about 30 minutes into the wait, so I couldn't even leave. When he finally came over, he handed me a deal sheet that was over $100 a month higher than the payment we had discussed. At that point, I just asked for my keys back. A manager came over to explain the difference, and one of the reasons was the two remaining lease payments. I reminded them that Jerry had specifically told me those payments would not show up in my new payment because Gunther was going to take care of them. The manager acknowledged that I had been given incorrect information. I looked Jerry right in the eye and told him that felt very deceptive. If I had been given accurate information from the start, I never would have wasted my time coming in, especially with my kids. That's not the level of honesty or transparency I expect when making such a major financial decision.

I recently purchased a vehicle from Taverna Jeep, and overall my experience was mixed. The…read morehighlight of the process was working with Jamaican Mike in sales. He was knowledgeable, professional, and genuinely helpful from start to finish. Mike took the time to answer all of my questions, made the buying process straightforward, and never made me feel pressured. His customer service was excellent and definitely made a positive impression. Unfortunately, the delivery experience did not meet the same standard. There were issues that made the final handoff feel disorganized and less smooth than expected, which took away from what had otherwise been a good experience. After such a strong sales process, the delivery fell short of expectations. That said, I would still recommend Taverna Jeep--especially if you're able to work with Mike. With some improvement in their delivery process, this dealership could offer a truly great overall experience.

BUYERS BEWARE!! If I could give them 0 stars I would. When…read moreyou're trying to buy the vehicle they're as helpful as they can be but once they have your money they no longer care. We recently purchased a Jeep wrangler that was supposed to be delivered to us but they put in the wrong address twice so we had to drive up there to pick it up. As soon as we drove it, it was shaking like crazy and the tires were not balanced. It would pull you to the side, within the week of having it, it had a misfire and then the head gasket blew. Instead of helping us fix it they pressured us into buying another vehicle and once we did received the other vehicle the tires were over 5 years old and barely had any tread. We tried to get them to fix that as well but according to their "standards" the tires were fine. We had also paid for the delivery but since we drove to pick it up we requested a refund and supposedly they sent us the check via FedEx so we could receive it within 1-2 days but to this day we have not received it. We kept getting the run around from Trivia since she's the one handling the case and kept telling us she would call us back for an update but would never call. Once we would call she was gone for the day and once she did call for an "update" it would be the same thing we were told the previous day. We also spoke to the one of the managers about getting our tires fixed and a refund for the money we put into the first car and he said they would look into it and get back with us and he never did! So if you're planning on buying from here make sure you go in person and check the car yourself instead of trusting what they're telling you.

I'd highly recommend working with Gary in service extremely professional and knowledgeableread more

Worst service ever!! MY CAR WAS 50 DAYS AT RICK CASE HYUNDAI PLANTATION-One of the most frustrating…read moreservice experiences I have ever had. I brought my Hyundai Tucson in for an intermittent electrical problem covered under warranty. My vehicle stayed at the dealership for 50 DAYS!!!The first 27 DAYS, they didn't even inspect the vehicle, according to the dealership, because they were short-staffed. During that time, the service advisor Jesus Martinez assigned to my case rarely communicated and repeatedly failed to return my calls. After 27 days, I requested a loaner and were told they couldn't provide one because there was no diagnosis -- because they hadn't even checked the vehicle! Eventually I had to escalate the situation to Hyundai Motor America. After a lot of arguments and few times trying to contact the service Manager at the dealer, finally they agreed to give me a loaner, remember it was 1 month already! And 3 days later, we were told to pick up the vehicle (my car) from dealer because they couldn't replicate the problem!! (more than a month they never check my car and in 3 days they said they don't have a diagnosis!) I picked it up and within approximately 5 minutes of leaving the dealership, the same problem happened more than FIVE times in less than 10 mins. driving back to my home. Unbelievable!!! We called the manager and he asked us to bring it back, the only reason I did it was because the repair was covered under warranty. The car stayed there for another 2+ weeks, with the same lack of communication. We had to repeatedly call and leave messages just to get updates. We even provided information about similar cases and possible diagnostic solutions. After 50 DAYS, they finally ordered a part that we had already suggested they look into earlier. The most frustrating part isn't just the 50 days -- it's the lack of urgency, communication, follow-up, and accountability. And I don't even want to mention the experience when I pick up my car back, service advisor and manager were very unprofessional and the car was completely dirty (inside/outside), smelling very bad inside the car. If you are considering Rick Case Hyundai Plantation for service, especially for an intermittent or difficult-to-diagnose problem, or any other situation, do your research first and consider your options carefully. I hope that I never need to go back to Rick Case Hyundai, because after this experience, I never want to deal with this service department or any other department in this location again!

I recently purchased my new car from here and overall I had a great experience. I saw an ad on…read morecars.com for a Ford Fiesta S 2015 and called them straight away. The customer service was great and I really felt like I was apart of their dealership family. Since I had been in a hurry, my brother and I didn't get anything to eat so while I was waiting to receive my keys, the receptionist offered her very own apple. I, of course, took it and ate it happily. I should be returning tomorrow so I'll be able to give a thorough review then. However, I honestly did enjoy my experience here and loved how close proximity it was to where I'm living. Super happy with my car and with how they handled everything.

Worst place ever. I drove there one time with friend's car as it was on recall. Before I even…read moresaid anything , the employee said we don't touch Canadian license plate cars. I said I was just inquiring about the recall. He wanted to hear nothing. I realized that this was not the place I would ever do business or consider to buy a car from. No wonder their cars don't sell. I also see Massey Yardley has poor rating. I guess my treatment was typical of how they are.

I've been a loyal customer of Rick Case Acura since I moved to Florida, and over the past 10 years,…read moreI've had four leases with them. When I first started, I met Mo--a young, enthusiastic salesman--and now, he's the sales director. This time, when I knew I needed another lease, I reached out to Mo again, and as always, he was quick to help. Even during COVID, when prices were high, he worked within my budget and got me exactly what I needed. This time, Mo introduced me to Sebastian, and I can't say enough about him. Sebastian is incredibly knowledgeable about every feature of the vehicle. He and the team were so accommodating, letting me set the timing around my busy travel schedule. I told them my dream car, my budget, and they made it happen. I was in and out in under two hours! I fell in love with the Acura Integra sport package, and they kept it within my budget. Sebastian was fast, efficient, and so detailed--he even took care of my SunPass, license plate, everything. This team is outstanding. Whether you know exactly what you want or need guidance, they listen, they care, and they work with you. If you're thinking about a new vehicle, go see Mo or Sebastian at Rick Case Acura. They're like family to me, and I can't recommend them enough. I'll be back for my maintenance soon--don't hesitate, you'll love it!

I had an amazing experience with, Vanessa, Silverman, and Mo! he was extremely helpful, they…read moretreated me with honesty, kindness and respect throughout the entire process if buying my car, they were extremely patience and every step of the way, they never made me feel pressured . thank you for such a positive experience! I highly recommend them to anyone looking for a professional, honest kind team. I will be a loyal customer to Rick Case Acura Plantation. Just the best.. I am Truly grateful for all your help.

I had my 2021 Volvo S60 Recharge repaired here after a collision on the rear driver side, mainly…read morethe rear quarter panel and wheel rim. The bodywork on the quarter panel itself turned out great, genuinely looks brand new. However, the overall paint and finishing work has been a repeated problem. I had to come back once already for paint blemishes on the rear left fender and overspray drip on the left taillight, which they fixed quickly. After a recent thorough detail, I found additional issues that point to broader quality control gaps during the repair: paint overspray on the windshield wipers and interior trim, clearcoat residue and buildup near the driver side roof that left a visible imprint even after attempted removal (photo attached is after attempted removal), and heavy weathering and scratching on the wheel that was supposedly freshly painted just two months ago. When I returned again to address these, the manager initially dismissed the clearcoat issue as a pre-existing scratch and the wheel weathering as unrelated, and became visibly frustrated when I pushed back. He only acknowledged a possible repair-related cause for the clearcoat issue only after I pointed out the matching overspray on the wiper blades, which he had not yet noticed. He attempted a temporary polish/wax fix on the wheel rather than addressing the underlying coating failure, and is now sending photos to the wheel manufacturer with no timeline given for a response. This is a Volvo certified collision center, and their stated standard is doing the repair right the first time. Unfortunately, that has not been my experience here. I am giving 2 stars to reflect both the genuine quality of the quarter panel work and the real, unresolved issues plus an unsatisfying service interaction. I will update this review based on how the remaining issues are resolved.

Took my Maverick here for service and used their valet service, truck was returned spotless. Highly…read morerecommended.

We had an outstanding experience at Holman Honda of Fort Lauderdale. The entire management and…read morestaff were professional and guided us transparently through the purchase of our Honda HR-V. We're very pleased with the service. A special thanks to Nelson Reina, who made the process exceptionally smooth.

I'm a female. I drop my car off and take their free ride home. Don't ever do that, watch your car…read moreand make sure they do the work. I changed my transmission fluid, one year later they tell me it's dirty. They said they made a mistake After I questioned them. They tell me I need a new battery, I replace it, 3 months later the battery dies. I ask to have a tire check because it had a slow leak and a plug was put in, they couldn't find any plug. A few months, a flat tire. They tell me i need a new air filter. I said no, went to another auto place and they showed me my 6 year old filter. not even dirty. Looked like new. Now I have to wonder. How many oil changes I had and the transmission fluid I changed. Did they really do the work or could there be this many coincidences? This review is for Honda Holman in Ft Lauderdale Florida

David made this the easiest, most stress-free car buying experience I've ever had. I've already…read morerecommended him to my friends and family--that's the highest compliment I can give!

When I found The Deal Creator on Yelp, I thought the glowing reviews MUST be exaggerated. As a…read morebusiness owner myself, I know it's virtually impossible these days to get 34 5-star reviews from 35 total reviewers. Well, now it's 35 5-star reviews after my excellent experience with this company. David is not only a bonafide expert in the art of buying/selling/leasing cars, he is a gentleman and a "people-person". He clearly enjoys helping his clients and he certainly helped me a great deal.

Had the best service experience at a dealership in my life. 90% of it was due to my Service…read moreConsultant, Jessica Walker. She delivered the most important thing when your vehicle is having unexpected mechanical issues, consistent communication that did not require any action on my part. Every day, sometimes twice in a day, I received a call just to provide an update on the diagnostic being performed to identify the issue. The fact it took a while to diagnose was totally overshadowed by the amazing service. I'm a licensed insurance agent/adjuster for 33+ years and almost never purchase extended warranties or "insurance" protection on technology. Because I was purchasing a German car, I made the exception and it paid off. For that reason, I also recommended going over your extended warranty options with the sales rep at time of purchase. It is not for every situation, I would still take the time to review. My decision to take it made my service experience even better. They explained my benefits clearly before we got started, provided a loaner while they diagnosed the issue to confirm warranty coverage, and got me in and out of the loaner with ease. The entire experience, start to finish could not have gone better, all things considered. The dealership is always sparkling clean, staff members helpful and polite, with a nice variety of vehicles to check out during my visit. Additional compliments to their business and service center set-up and operating procedures. Streamlined to keep things moving and the staff and customers happy. Thanks again Jessica!!!

For several years, I have used this CarMax location to sell my vehicles but have never made a…read morepurchase. The selling process was simple with no hassels. I brought my vehicle to the main front lot where they provide an adjustor to check the mileage and condition to provide a price that CarMax will honor for seven days even without purchasing another vehicle. The offer price is firm with no negotiating. Today, I walked the massive back lot for a gently used vehicle which have different options every week. The two beautiful corvettes at the front of the lot were very inviting and at a decent price. Did not buy today, but will keep checking.