The best car buying experience we ever had…read more Jerry was the most professional salesman I've ever dealt with. The rest of the staff was friendly and courteous.

My experience at Gunther Kia was very disappointing…read more I've been working with Jerry since January because my current lease is up in July. Back then, he told me to wait until June before looking at my options. Recently, I found a vehicle on Kia's website at a price that worked for me and sent it to Jerry. He told me they could make that deal happen. I also explained that I was over my mileage allowance and still had two lease payments remaining. Jerry assured me that wouldn't be an issue and that Gunther would take care of it. Based on that conversation, I came into the dealership today. I made it clear that I would have my kids with me and needed the process to be as quick as possible. Unfortunately, I sat there for almost an hour before Jerry even spoke to me. He took my keys about 30 minutes into the wait, so I couldn't even leave. When he finally came over, he handed me a deal sheet that was over $100 a month higher than the payment we had discussed. At that point, I just asked for my keys back. A manager came over to explain the difference, and one of the reasons was the two remaining lease payments. I reminded them that Jerry had specifically told me those payments would not show up in my new payment because Gunther was going to take care of them. The manager acknowledged that I had been given incorrect information. I looked Jerry right in the eye and told him that felt very deceptive. If I had been given accurate information from the start, I never would have wasted my time coming in, especially with my kids. That's not the level of honesty or transparency I expect when making such a major financial decision.

I recently purchased a vehicle from Taverna Jeep, and overall my experience was mixed. The…read morehighlight of the process was working with Jamaican Mike in sales. He was knowledgeable, professional, and genuinely helpful from start to finish. Mike took the time to answer all of my questions, made the buying process straightforward, and never made me feel pressured. His customer service was excellent and definitely made a positive impression. Unfortunately, the delivery experience did not meet the same standard. There were issues that made the final handoff feel disorganized and less smooth than expected, which took away from what had otherwise been a good experience. After such a strong sales process, the delivery fell short of expectations. That said, I would still recommend Taverna Jeep--especially if you're able to work with Mike. With some improvement in their delivery process, this dealership could offer a truly great overall experience.

Horrific!!! Ripped off on vehicle service. No stars, if that were an option…read more New to the area. Jeep Cherokee Engine light came on. Charged for spark plugs (6) replacement when they were not (learned this when vehicle taken to reputable car mechanic within a week after) in need of replacement; the ignition coils were. In addition, ONLY the three (3) easiest accessible spark plugs were replaced. It was recommended the engine mounts be replaced, which was NOT the issue; the oil filter housing needed replacement instead. Further, driving away from Taverna after the "service" was completed, within minutes the engine light came on again. Called a few times asking to return, leaving messages and finally being able to speak to someone who indicated I would hear back soon. Still waiting. Stay AWAY from this place. No clue what they're doing!

A shoutout again to Paulo and Oscar for making my daughter's second lease at Rick Case Hyundai…read moreanother great experience. I even walked away from another Hyundai dealer's offer the day before because of how comfortable and confident Paulo made me feel during my first visit over two years ago. I knew I would get a better deal without all the stress, so I highly recommend them.

I quite don't understand why it takes 45 minutes to an hour to get seen for my service, which I had…read moreset up an appointment for weeks in advance. Every time I come here, I have to wait at least 30 minutes to check in to an appointment that I already made. I'm disgusted with the service, and the worst is the lack of care and care of a client. I would recommend if you're making an appointment with the Rick case HyundaI in plantation think again.

Worst place ever. I drove there one time with friend's car as it was on recall. Before I even…read moresaid anything , the employee said we don't touch Canadian license plate cars. I said I was just inquiring about the recall. He wanted to hear nothing. I realized that this was not the place I would ever do business or consider to buy a car from. No wonder their cars don't sell. I also see Massey Yardley has poor rating. I guess my treatment was typical of how they are.

Worst place to buy a jeep this is my Third jeep and its on warranty and it is at the service…read moredepartment now I can't get to work I can't get no answer when I called someone put my over to service call wait four days now not even a call back.

HAPPY MOTHER'S DAY TO ME! I had an appointment the day…read morebefore mothers day for a recall and an oil change on my 2017 ILX with Felipe. When I arrived he was very friendly and very personable. He introduced me to Jordan and before you knew it, I was leaving with a 2026 ADX. It was an easy transition because the customer service was an A+! Go see Jordan if you want an AMAZING experience getting a new ride. Felipe for excellent service. THANK YOU RIVK CASE ACURA! YOU ROCK!

I've been a loyal customer of Rick Case Acura since I moved to Florida, and over the past 10 years,…read moreI've had four leases with them. When I first started, I met Mo--a young, enthusiastic salesman--and now, he's the sales director. This time, when I knew I needed another lease, I reached out to Mo again, and as always, he was quick to help. Even during COVID, when prices were high, he worked within my budget and got me exactly what I needed. This time, Mo introduced me to Sebastian, and I can't say enough about him. Sebastian is incredibly knowledgeable about every feature of the vehicle. He and the team were so accommodating, letting me set the timing around my busy travel schedule. I told them my dream car, my budget, and they made it happen. I was in and out in under two hours! I fell in love with the Acura Integra sport package, and they kept it within my budget. Sebastian was fast, efficient, and so detailed--he even took care of my SunPass, license plate, everything. This team is outstanding. Whether you know exactly what you want or need guidance, they listen, they care, and they work with you. If you're thinking about a new vehicle, go see Mo or Sebastian at Rick Case Acura. They're like family to me, and I can't recommend them enough. I'll be back for my maintenance soon--don't hesitate, you'll love it!

Angel in the service department was very helpful. Took care of my truck and got me in and out…read morequickly. very communicative.

This was my second -- and absolutely last -- experience at Plantation Ford. I'd rather drive out of…read moretown than deal with them again. When you arrive, nobody greets you. Everyone pretends to be too busy to notice customers, so you just stand there until you figure it out yourself. Horrible customer service. I brought my car in to fix the A/C thinking Ford would handle it properly. They replaced the compressor but couldn't sync the system to the dashboard screen. The A/C now works separately from the car's display. When I pointed it out, they said maybe it "was like that before." Completely insulting. After insisting they review it, I left the car and got a call an hour later: "There's nothing we can do." My advisor even admitted the manager Colby Ferch wouldn't return my call because "he won't do it." I paid nearly $2,000 for this. The car is now worth less, and the A/C still isn't right. They also quoted $850 for a spare key -- without programming! Ridiculous. This dealership overcharges, underdelivers, and takes zero responsibility. Go anywhere else.

Hi there, First time…read morevisiting and the shop looks great so far. I've only been here about 15 minutes, but I wanted to share a couple quick observations that might improve the waiting area experience. One suggestion would be to consider replacing the cloth waiting chairs with plastic, pleather, or leather seating. Cloth can sometimes trap dust or mites and is harder to sanitize regularly compared to wipeable surfaces. Another idea might be adding a couple of massage chairs (even just 2-3). It would allow customers to relax while they wait and could really enhance the experience. Lastly, it might help to have guest Wi-Fi available without needing to ask for a password. Sometimes customers prefer not to interrupt staff while they're busy, especially during peak times. Everything else looks great so far, and I'm looking forward to the service. Just thought I'd share these observations as a first-time customer. Thanks!

I have come here so many times over the years and the staff was always really helpful and kind. as…read morethey were yesterday, BUT! I was told yesterday that I needed two new tires on the passenger side that they were basically bald. Each tire would have been around $120. Which I would need an alignment, granted I did need one anyway. They also wanted to charge me for mounting, (which I get all places do things differently) that charge would've been about $430. The mechanic stated that I needed to change my brake fluid, I already did that the last time I was there. Xavier fixed the mistake since apparently that was supposed to be for another car. But I was still baffled that they said my tires were bad... I told them I would pass. I took my car to another place this morning... MY TIRES ARE NO WHERE NEAR BALD AND THERE IS STILL THREADING! My tires are in better condition than the used tires I saw around the shop! I don't know if the mechanic screwed up and put someone else's information on my account. I don't think I'll be going back. They almost costed me 1000 for things I didn't need.

David made this the easiest, most stress-free car buying experience I've ever had. I've already…read morerecommended him to my friends and family--that's the highest compliment I can give!

Professional is an understatement Responsive, Courteous,…read moreExpert, Friendly all the things you want. I didn't realize how little I knew about cars until I met David. I thought I was just going to use his services to save money since he can get much better rates than an individual can and no BS get real pricing car fax etc. But he explained to me certain cars I considered different years were different and certain cars while great on the surface didn't have long -term reliability and had no problem being transparent. He knows which dealers are crooks vs realiable and was a breath of fresh air not to be sold to walk into a dealership. We did a 180 on what was best for my family (which is where he started). Can't reccomend this service enough. USE HIM FROM THE BEGINNING and Dont wait. Save yourself time and money now through the treacherous car buying process!