Excellent car wash. This place is amazing! They do a great job cleaning the cars. My van was…read morefilthy but it is now sparkling clean. From the moment I pulled up, I was quickly greeted with awesome service. love the hand drying and friendly staff. They were quick and thorough. I was in and out so fast. My car is now so shiny. Absolutely blown away. Thank you so much! I found my new car wash spot. I'm so glad I tried the place. A+

Long over due. They do a pretty decent job here. Some days…read moreare better than others. I typically get the best package they offer for $42. That's inside and outside. Check them out.

Professional employee. Wash met expectations. Wash plan was competitive. Good experience and good…read morevalue and quality business. Recommend.

Always was happy with Tommy's but when my wife took her car in for the Works wash, looks like only…read moreabout 40% of the salt and dirt was cleaned off and tire shine did not work as well as usual. I called and the employee was very nice and told me once she left the site, they could not do a rewash. I understand policy but explained she had no idea until I saw it when she came home. some policies could be bent but oh well.

Wash your way is a great place to get a car wash if you are not in the mood to vacuum and wipe the…read moreinside yourself lol! I really appreciate the effort that is put into cleaning all of the "nooks and crannies" of your car. The kids working are always super nice and helpful. The only downside is the wait time while waiting for your car to get detailed. If you have the time to wait, wash your way is definitely worth it.

Exterior wash is as to be expected from a tunnel. Although when the line gets long, the time in…read morethe tunnel seems to get shorter. That could be my imagination. I'll have to time it. The interior and finish crew need to be better trained. They have the drive, but lack direction. This leads to a mediocre product.

Their automatic carwash is no better than $13 - $15 dollar car washes you get at the gas station…read morefor $20 dollars. In fact I think the Shell station I use generally does a better job. I got the $20 wash which is 2 levels above basic. The most expensive was is $29. I don't really consider this a tunnel wash, since you drive in and stop in one spot just like the gas station. Once the wash is over a door opens and you drive into another room where the dryers move around your car. You can see from my picture not everything came off. Photo was taken once i got to my families house 8 min away. Bottom line, in my opinion you can get just about the same wash at your gas station car was for $5-7 less. Disappointed.

The mega wash is great! Worth the $29. Hand-wash then full automated wash. Make sure you go during…read morethe day when it is attended and not late at night. I think it's a better deal than trying to race the clock in the do it yourself bay.

I would suggest avoiding this car wash. I used the hand wash side and nothing makes me feel as…read morethough my car is as dirty as when I started. To begin, the tire cleaner just hissed air for a minute. I switched to the Presoak function. The stream was so narrow and underpowered even for "low pressure" that I wasted 3 minutes just trying to get coverage on my car. Switching to "High Powered" rinse and soap it is woefully underpowered. Usually bird poop and other clingy things will was off with this type of function, but not here. Also, it took over a full minute for soap to actually appear in the sprayer. Also of frustration, the sprayer boom will not fully circle the car. Moving on to the foam brush, the bristles are so old and thin that it has a better chance of scratching your car than actually scrubbing any clingers. And then there's the "foam" of the brush. It comes out so thin and runny that it just slides down the car. It's a foaming brush, not a soap cannon. I decided to just try to rinse the car. Back to the under powered "high pressure" sprayer. I literally spent 5 minutes trying to get the "foaming soap" off of my car. I tried the wax function, to at least get rid of spots, but as I could tell, there was no actual wax coming through the sprayer. (For 2 minutes) They clearly don't seem to be on top of filling in their liquid solutions. Now my car is spotty and still has dirty areas that cheaper and more effective hand wash places get clean no problem. I wasted nearly 20 dollars and I now have to go somewhere else I know I can actually get my car clean. Save yourself time and money, start somewhere else until this place updates and improves every aspect of this car wash

I had occasion to call them and the gentleman who answered was very friendly and helpful. They have…read morea brushless no-touch drive through wash bay which is important to me and not all car wash places have one. Their top of the line ($20) wash also includes a ceramic finishing spray which I also like.

Wonderful. No soap reside after car has completed wash. Strong vacuums help suck iup dust and…read moredebris in car. Delightful smiling employees. Great Richmond location.

Free vacuum stations. Quality industrial car wash at a flexible price, depending on the level of…read moreservices you choose. Very clean, efficient, inviting, well run, well maintained. Every step is labeled clearly for a smooth experience. Gets the job done!

When you're the only car on the entire lot with no one else there and the attendant comes to tell…read moreyou to please move your car to the detail area and all you're doing is wiping a couple of places off that the car wash didn't get off from the hose, we need a little common sense these days before you tell someone that. The attendant say the owner is emphatic about that I think that means when everybody is waiting inline. It was the middle of the day and nobody was there. Training you employees a little common sense

YES! I have finally found a touch less car wash! (I hate the giant brushes at other car washes,…read morethey damage your paint and create giant swirl marks in the finish). A gentleman there who assisted me with the purchase options was friendly and kind. I'll definitely be a repeat customer!

Don't use this car wash if you don't mind their equipment tearing off your front license plate and…read moreframe. I have had mine torn off nearly 4-5 times now and they have accepted responsibility and replaced the license plate frames in the past for me, but not now. Just had my front plate torn off again today and they were kind enough to call me that they found my plate and frame with the screws still intact. I can't help it that my license plate sticks out from the front bumper. It was designed that way. The worker I s/w said because it was an aftermarket part, they won't do anything to help me. I purchased a heavy duty license frame to keep my license plate from getting mangled and/or torn off, but now their equipment tears them completely off, screws and all. There is no dealer license plate frame that is super heavy duty. They just slapped the plate directly onto the bumper with a simple plastic dealer frame. This is not my problem. We shouldn't have to buy a heavy duty license plate frame to keep our license plates from getting damaged! They should be willing to replace any damaged equipment on a car that is damaged by THEIR equipment. They should have the proper cleaning equipment to clean every make and model of car and truck made and not damage them. Steer clear unless you want to have your plate damaged or torn off or other parts.

Staff was very nice. Easy to get in and out. They were patient in explaining the options to me…read more Unfortunately, my vehicle that wasn't very dirty going in came out pretty much as dirty. Also, it ripped my front license plate forward and bent it. Now, on my front parking camera, I continue to see my own plate blocking part of the view. I have not been able to bend it back. Not sure I'm going to return given concerns about bumper damage.