My experience with US Pro was excellent! Positive communication before during and even after the…read moremove. He was communicative, positive attitude and open to all communication with my requests! Awesome!

SCAMMER ALERT!!!…read more Company is a scam. If they reach out to you and you somehow get a driver, give the driver your direct number. This company is fraudulent. Danny David is a fraudulent person from India who lies and scams. I paid $1850 to get my car which they lied and said the driver got a ticket from DOT. They make certain the drivers dispatcher who is usually an American never gets a hold of you. GIVE YOUR NUMBER TO THE DRIVER OF THE TRUCK TRANSPORTING YOUR VEHICLE. Show them your registration for your car. SHOW THEM YOU ARE THE OWNER AND HAVE THE DRIVER CONTACT YOU. They use another company called US EZ LOGISTICS. They also operate under the name of RG Transport which is a lie!!! SCAMMER ALERT

Transported my car with Charlotte Car Transport and couldn't ask for more. I got the best service…read moreand had a great experience with their team! My shipment went safe and smooth, they took care of every step and didn't let me think of anything. I'll be back for sure, already recommended to my friends in L.A.

My review is based off of two shipping experiences. The first experience was awesome, prompt…read morepickup and delivery. This time I gave them a specific date for the delivery because I was arriving on August 8th and did not want to get the car later than that. Nobody wants to spend extra money for unnecessary car rental especially when you don't know when exactly you gonna get your car. My car ended up being shipped a day early. They stored it for a day. It was in good condition. Another concern was that there was not a tracking tool to see where my car was at any point in time.

arnak@fcttransport.com…read more Arnak Ivanov, horrible customer service damages my car then never responds to emails or calls back! The shop that was working on my car in N.C. Used this company to transport my car back to C.A. When it arrived I informed the shop my car was damaged since they had hired first choice. From the shop, Good Morning Arnak, You recently picked up a black 2004 Infiniti G35 from our facility and transported it to California, the customer (vince) whose email i have also attached messaged me ysterday saying that there were a few damages that occured to the vehicle during transport. The front hood is bent and the rear trunk and rear bumper are damaged as it appears that another vehicle was making contact with the G35. I have attached a few photos of how it left from here and how it arrived to him as well as a video, can you contact him and try to come to a solution for him please. He then emails me this, I have attached pictures of where the car was loaded on the truck. If the damage to the trunk lid was caused during transport by the charger in the back or by even any other car it would not have a bumper left on it (it would at least crack the bumper to get to the trunk lid). The second picture that is attached is a picture at a pick up location. If you zoom in you will see that trunk lid is not aligned even there. Besides all of these, Michael has done a thorough inspection including test driving the car before he even signed the BOL. The driver did not just drop and go he was there for awhile, so they had plenty of time. If we damage a car we do not mind fixing it but obviously some of these damages they are either preexisting or have caused by something else but not during transport. He forgot to mention that my car had left on a double decker trailer where there was a charger behind my car and no that car couldn't have done the damage. At some point my car had been loaded onto a 2 car flatbed and had a ram 3500 behind it. which is clearly big enough to damage my trunk and bumper! I have pics when it had arrived on the flatbed to! Mike had reported it to the flatbed driver and he said it was like that. The shop and I both agree it wasn't like that. I have pics before it left Cali and the shop has pics before it left them. I had told him I didn't care about the hood or trunk being bent and that I just wanted my paint fixed, because clearly you could see another car had been rubbing against it. he says if we damaged it we don't mind fixing! Haha that's funny, when I sent you that pic of my car on that flatbed. you didn't think I had proof my car had been switched to another trailer. I got no response at ALL. Man up and take responsibility!

Great choice in delivering 2 vehicles loaded with moving overflow..didn't have to be there for…read morepickup left key's and they arrived on time and unscathed

1st I need to say that you should never judge this business soley on any one review, including this…read moreone. THAT BEING SAID I am so glad I did the smart thing and went directly thru the BBB to find Affordable Auto Shippers. Initially I had gone and even paid another company to move my car from NC to TX and they tried to do the whole bait and switch BS and unfortunately because of their attempted scam I had to close my bank account and deal with a mess. Needless to say I refused to be scammed again which led me to go theu the BBB for quotes. I spoke to a few companies that were legit but pricey. Then I called and spoke with Adnan, he was very kind and respectful and listened to me. He answered my questions directly and was didnt push me to sign or agree to anything he said he would send me a quote and if I had further questions to call him. I was shocked to see that his quote saved me a few hundred dollars. He explained to me that if I were flexible on my dates he could get me a better deal and I was not in a rush so I was able to take advantage of a larger savings. He walked me thru the whole process and was genuinely kind in all my dealings with him. When the 1st driver he set up messed up and got the wrong state down for pickup (SC rather than NC) and then wasn't communicating well with me I called him and he apologized and said it was unacceptable that I was going thru that and waiting longer than expected (a week) and promptly found me a new driver to pickup within 24 hrs. The new drivers fee was 50 dollars more but because they lock in the rate he promised me it would come out of his side and he held true to his word, I paid the same amount as agreed and the rest went as promised...I paid the deposit (lowered amount because the driver was going to get more of the share) online with PayPal the morning of pickup and then the communications with the driver and him went beautifully throughout, Upon receiving my car I paid the driver with a money order and that was it! The dealings I had with Adnan and his company Affordable Auto Shippers really restored my faith in the world after having such a negative experience before finding them. My best advise is to ho thru the BBB get a low pressure company such as Adnan that addresses all your questions with kindness and locks in a rate guarantee and works with you. Two things to remember: 1) dont just trust a bad review do your research, customer service sucks and people get paid to write bad reviews so go thru reputable websites like BBB 2) nothing EVER goes as planned so give people grace and the benefit of the doubt when potential problems arise. Like in my case with the 1st driver set up, that definitely wasn't the fault of Affordable Auto Shippers and they made it right at the cost of their own payment yet a bad reviewer might make you believe differently. Thank you Adnan for being so great and helping at least one person believe again that people can be honest in your line of work.

SPOTLESS AND FAST DELIVERY of my X7 by Adnan and team. I reached out to them regarding my transport…read moreof X7 which I needed down for a week down in Florida and I asked them if I can get it next day and it was $175 more than regular price but I needed the car there and I was amazed driver picked it up in the morning and delivered next morning. I felt like I received a VIP SERVICE. I would definitely recommend and use them again if needed.

Best of the best, always available to answer your questions. The highest priority is customer…read moreservice

Arnak was very good to work with, he made the process very easy. The fact that he was local to…read moreWaxhaw and the Southeast Charlotte area, and as affordable as anywhere I could find was a bonus! Thanks for your great service, would use again.

BEWARE! Do not use this company unless you want your move to be more painful than it needs to be…read more My experience here has been awful from start to finish. When I first contacted this company I spoke with a man named JP who told me if I signed the contract that day they would give me a special price. I learned very quickly that this would not be the case. JP gave me a quote of $3000 for a 1 bedroom apartment moving from Raleigh, NC to Portland, OR. I was told that the move would take about 31 days..it has now been 2 months and have still not received my belongings. To add insult to injury, the customer service line will not answer my calls when I attempt to reach out to them. James who works in the quality assurance department overcharged my card by $31 and refused to return my voicemails to fix the issue so I was left with no choice but to dispute my charge. Shaneque who works in the customer service department did not want to help me any further when I asked her about the estimated delivery date or when I can expect my inventory to arrive so she placed me on hold and never answered any of my questions. Overall just a horrible experience and extremely RUDE employees. DO NOT USE THIS COMPANY!

I could have given zero star if I would have allowed to…read more this company is a big pain in high no one deserves. They took so much time to deliver And when I called customer care they don't have any clue. Many of furnitures were damaged and no reply to claim.