Best of the best, always available to answer your questions. The highest priority is customer…read moreservice

Arnak was very good to work with, he made the process very easy. The fact that he was local to…read moreWaxhaw and the Southeast Charlotte area, and as affordable as anywhere I could find was a bonus! Thanks for your great service, would use again.

Transported my car with Charlotte Car Transport and couldn't ask for more. I got the best service…read moreand had a great experience with their team! My shipment went safe and smooth, they took care of every step and didn't let me think of anything. I'll be back for sure, already recommended to my friends in L.A.

My review is based off of two shipping experiences. The first experience was awesome, prompt…read morepickup and delivery. This time I gave them a specific date for the delivery because I was arriving on August 8th and did not want to get the car later than that. Nobody wants to spend extra money for unnecessary car rental especially when you don't know when exactly you gonna get your car. My car ended up being shipped a day early. They stored it for a day. It was in good condition. Another concern was that there was not a tracking tool to see where my car was at any point in time.

Theo got my car delivered from NJ to Upstate New York. He was communicative, and did a better job…read morethan the other company that I originally contracted.

I contacted Xpress Auto Transportation, Inc. to arrange transport of my motorcycle from California…read moreto Florida. I spoke with an agent named Joseph Patrick, who initially provided a quote and later stated he could apply an additional 10% discount. I also informed him that I required an enclosed trailer and that delivery would need to be delayed by about two weeks, as I was moving to Florida and would not arrive until then. He agreed to these conditions; however, when the bill was issued, the 10% discount was not honored. The motorcycle was scheduled for pickup on Tuesday. On Monday, I received a call from the company, but since I was on the phone at the time, I missed it. No voicemail was left, and when I returned the call, the representative told me they had many agents and could not determine who attempted to contact me. On Tuesday morning, I called Joseph Patrick to confirm the scheduled pickup. He told me that a driver had been available to pick up the motorcycle the previous day--despite Monday not being the agreed-upon date--and that the pickup could not occur because I did not answer the call. I didn't understand why he left no voicemail or why additional attempts were not made to contact me, especially considering the importance of the delivery. He then said he would try to arrange pickup later that day, but this time advised that only an open trailer was available, that delivery would occur about a week earlier than I requested, and no storage would be provided. I told him that I could have someone available to receive the motorcycle early, but reiterated that I needed an enclosed trailer as originally agreed. I did not receive any call from a driver that day. When I reached Joseph Patrick again, he told me he had been unable to secure a driver and would try for a Wednesday afternoon pickup. On Wednesday, I received no call from him or any driver regarding pickup. When I called that evening, he told me he would arrange for the motorcycle to be picked up Thursday morning. I told him I would be leaving the state late Thursday morning and would need confirmation from a driver Wednesday evening to proceed. I never received such a call. On Thursday morning, I called Joseph Patrick but received no response. I then called the company's main number and spoke with a lady representative who told me she had contacted him and that he had texted her that he was unable to respond. I was also told there was no regional manager available to discuss my situation. I did not receive any calls that day from either the agent or any driver. Because I was leaving the state and my house was already being turned over to new occupants, my motorcycle still had no pickup arranged. I ultimately had to make last-minute arrangements to store my motorcycle. Joseph Patrick did not call me again until Friday afternoon, after I had already left the state. In my experience, the company failed to honor key terms that were agreed upon, did not communicate reliably, and did not provide escalation options when issues arose. These failures caused me significant problems and forced me to make alternative storage plans at the last minute. I believe this company is completely unreliable for any transportation needs.

1st I need to say that you should never judge this business soley on any one review, including this…read moreone. THAT BEING SAID I am so glad I did the smart thing and went directly thru the BBB to find Affordable Auto Shippers. Initially I had gone and even paid another company to move my car from NC to TX and they tried to do the whole bait and switch BS and unfortunately because of their attempted scam I had to close my bank account and deal with a mess. Needless to say I refused to be scammed again which led me to go theu the BBB for quotes. I spoke to a few companies that were legit but pricey. Then I called and spoke with Adnan, he was very kind and respectful and listened to me. He answered my questions directly and was didnt push me to sign or agree to anything he said he would send me a quote and if I had further questions to call him. I was shocked to see that his quote saved me a few hundred dollars. He explained to me that if I were flexible on my dates he could get me a better deal and I was not in a rush so I was able to take advantage of a larger savings. He walked me thru the whole process and was genuinely kind in all my dealings with him. When the 1st driver he set up messed up and got the wrong state down for pickup (SC rather than NC) and then wasn't communicating well with me I called him and he apologized and said it was unacceptable that I was going thru that and waiting longer than expected (a week) and promptly found me a new driver to pickup within 24 hrs. The new drivers fee was 50 dollars more but because they lock in the rate he promised me it would come out of his side and he held true to his word, I paid the same amount as agreed and the rest went as promised...I paid the deposit (lowered amount because the driver was going to get more of the share) online with PayPal the morning of pickup and then the communications with the driver and him went beautifully throughout, Upon receiving my car I paid the driver with a money order and that was it! The dealings I had with Adnan and his company Affordable Auto Shippers really restored my faith in the world after having such a negative experience before finding them. My best advise is to ho thru the BBB get a low pressure company such as Adnan that addresses all your questions with kindness and locks in a rate guarantee and works with you. Two things to remember: 1) dont just trust a bad review do your research, customer service sucks and people get paid to write bad reviews so go thru reputable websites like BBB 2) nothing EVER goes as planned so give people grace and the benefit of the doubt when potential problems arise. Like in my case with the 1st driver set up, that definitely wasn't the fault of Affordable Auto Shippers and they made it right at the cost of their own payment yet a bad reviewer might make you believe differently. Thank you Adnan for being so great and helping at least one person believe again that people can be honest in your line of work.

SPOTLESS AND FAST DELIVERY of my X7 by Adnan and team. I reached out to them regarding my transport…read moreof X7 which I needed down for a week down in Florida and I asked them if I can get it next day and it was $175 more than regular price but I needed the car there and I was amazed driver picked it up in the morning and delivered next morning. I felt like I received a VIP SERVICE. I would definitely recommend and use them again if needed.

I do not recommend this company because they do not answer the phone and they do not pay. I…read moretransported a car to them 3 weeks ago and they have not paid me.

We shipped a collector car from California to Virginia in an enclosed transport. Our car received…read moreexcellent car on the top level of the truck. There were several other expensive cars in this transport, which assured showed us that people with expensive cars trust this company. Alex and his family were very professional throughout the entire transport process. They were also very friendly and communicated frequently from pickup to dropoff. I highly recommend Godspeed Transport to anyone.