MANIRA, Great customer service, very outgoing and informative. She got me the best deals and I thank her For that. Way to go! Manira. Keep up the great work!!! 5 star representative read more

Not the best car wash in the world, because it's outdated and they have vacuums that doesn't work and then they have machines that break parts of your car off. I will never go to this place again not have damages! read more

Car Spa - Car Wash Near Me - Jacksonville, Florida

I visited Car Spa today on Monument. Purchased the Total Detail, and Enrique, Kayvon, and Anthony made my 2019 Expedtion look brand new. Love you Guys!!!! read more

Car Spa - My beautiful car. - Car Wash Near Me - Jacksonville, Florida

I love Car Spa! The location on Atlantic/Monument is well worth the drive from the beach. They do a fantastic job! I am always so happy with the service and the quality of the interior detail. I have tried a few other places around town and always end up coming back here! read more

This young man Markese was so nice and helpful to me.I really apprieciate his kindness and hard work

If zero stars were possible, it would be given. We dropped off the car for a detailing, specifically requesting the seats to be wiped down and the carpet to be washed. Nothing was done, excluding some minor dusting. It seems as though they just dragged a dry microfiber cloth along the interior and called it a day. This place is 40 minutes from us so we grabbed lunch after we dropped it off. Now, we have to wait here while they actually do it this time. Not worth $80+ whatsoever. read more

Oh my goodness such a amazing place quick efficient so friendly Mr Charles is definitely the best!!

We have 2 cars/2 memberships. Popped in for a service. The line for Memberships wasn't clearly marked. I pulled into center lane (a membership lane) behind a Toyota Tundra. The attendant was helping said driver. Said driver's wife walking dog while husband conducted business with attendant. All the while, another vehicle pulls into far right lane. Attendant pointed for me to go to far left lane. I pulled up expecting to be assisted b/c handwritten sign on scanner wouldn't let me use membership sticker. The attendant bounces over to the car which had pulled in AFTER me (by a good 5 minutes). I pointed this out to attendant who responded with "I'm the only one here and we take customers as they arrive." I told him I was here BEFORE the car he was going to. He asked why I had pulled into lane I was in. You directed me to go there. I gave up and left. I called and got the vm for business. Recording said return call after close of business. Left detailed vm. As of this writing (well after close of business), crickets. This is the 2nd time in as many visits some foolishness with the entry into this car wash was unsatisfactory. read more

Kenny, Mike and Rashad are Service Kings at Car Spa in Arlington! Listen, I got my oil changed, my car washed and filled up on gas all in one spot. So I'm ready for my trip. They even went and got the filter I needed Because you know, my car is special and she requires extra attention LOL. Kinda like her owner The Lobby was clean and quiet even with a service dog there. I was able to get some work emails done and a phone meeting. Having WiFi made it a real treat, because there was no way I wanted to go back to the office on a Friday afternoon. As a veteran, I got a discount- so that love was appreciated. it felt good to be valued as a veteran, especially with the cost of car maintenance these days. So don't sleep on Car Spa in Arlington, but if you we're tired while getting your car serviced, then I would say you probably could get a good 20 minute power-nap in, it was so quiet and nice. Thanks guys for making my visit stellar! I'm a fan! read more

Customer service was good. The manager Marquis ensured all went well with my car cleaning

One of the last few car washes that have people detailing!! I've been to this place a handful of times & never disappoints!! Especially with an active lifestyle with work, errands, and kids taking the time to clean a car will take up a couple of hours. With less than $40 dollars, your ride will be good to good for another three months!! Don't forget to tip!!! read more

Always great service. Friendly and informative. Have been coming here since 1999 when they opened. They've service every car I had since then. Mike and team are always friendly. Actually all the guys since coming here have been great. read more

Marquis was very knowledgeable and very helpful with my latest vist. His work speaks for himself. Will be back, highly recommend. read more

do not get your oil changed here!!!!! they are unprofessional and may blow up your engine!!! they couldn't even get the air pressure right in my tires. they left my drain plug loose and all of the oil leaked out and left me stranded!!! they didn't even offer to refill the oil or tighten the drain plug!!! stay away from this place!!!! read more

The attention to detail and quality service was great for the oil change I had performed on my Camaro.

Lots of parking. 5 minutes wait at 3pm on a holiday weekend is great in my opinion. Friendly and helpful staff. Clearly labeled prices and cleaning packages I got full interior service and exterior cleaning Thanks Walter for doing a great job! read more

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I think it was very clean. My truck wasn't very dirty but it was dusty and needed to be wiped down inside. I like how clean it looks. My all time favorite is the great shine on my tires! Thank you for that! read more

Very busy, specially when the sun is out Staff on the entering side becomes easily confused and frustrated, because of this my vehicle set idling for sometime. Staff on the detailing side, takes pride in their work. Will walk around with you and does not mind going over any miss spots Offers a large selection of car spa packages and car services Clean and open space inside Option to stay with your vehicle Bathrooms are well maintained and clean Packages have a discounts on club membership (sometimes) Military Discount (handles tax) I have nothing negative nor extremely great to say. Not a hand-wash/detailing type of service. It's in and out, to help maintain a clean interior and exterior. read more

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Excellent service. Marquis bent over backwards to assure that the car was clean and done correctly . Very polite and personable.

I took my car through the car wash today and the car came out still dirty. I informed Marquis about it and he and his crew did an outstanding job detailing my car. If you need good service ask for Marquis read more

Disappointed I have visited previously my $48.00 detailing was not what I experienced, chemical dots on the windshield from the ceramic spray, trunk was not vacuumed as requested. In general clean however the attention to detail I experienced previously clearly missing. read more

Marquk was great! Except the entire back seat and rug was missed Otherwise he as the supervisor was great!

I wash the work vehicles here. Marquis is always very helpful, friendly, and efficient.

Phil was awesome!!! He literally treated my car with care and enthusiasm!!! My dad looks amazing, literally brand new and I couldn't be more satisfied!!! Thanks Phil for taking care of me!! read more

I went to Car Spa March 12, 2025 at 9:13 am to get my vehicle washed and cleaned inside. There were no other vehicles that, snd believe it or not..they did an awful job!! They missed another if spots inside my vehicle. My vehicle was not filthy, and the 2 guys who cleaned the inside are clearly in the wrong job. I gave them fools a tip too, but I should have checked it out before I left. I don't recommend this place at all. read more

Wonderful service, my car looks and smells amazing! This is my first time getting my interior done here and Jo'rel did a fantastic job.

I have been a customer of the Car Spa for a very long time and have always been very happy with the service, pricing, quality they offer. Five stars for that! Today my review is about the quality of people they have as employees. My truck battery died yesterday in the middle of Atlantic Blvd in front of the Car Spa yesterday during heavy traffic. I walked up and asked for a few hands to help me move my truck and immediately got a few employees who quickly and kindly pushed me out of the road. Keith spoke to me briefly about what may be wrong and went and got a portable battery charger for me. Phil then assisted me with the charger. I was impressed because they were busy, it was 100+ degrees outside and some old man who's truck broke down was interrupting their work, yet they were as patient and helpful as could be making a frustrating situation much more bearable. Its not often anymore that you run into this type of customer service and especially this kind of customer service when you are not there to purchase something. Kudos to Car Spa, Phil, and Keith and thank you! I promise I will be in for a detail soon. read more

My technician was Marquis. He made sure my car looked great ! Very personable. He gets customer service. More companies need someone like him in MGT. Professional. Quick. Detail oriented. Made my visit worth the little wait. read more

Marquis was extremely friendly and professional. He was attentive to our needs and made sure we were pleased.

I have never had a bad experience at Car Spa, and today was no exception. the interior of my car was especially dirty today, but Jo'rel and his team cleaned it well and quickly. Very pleased with the result and the excellent customer service. read more

Wow the headlight restoration service here is AMAZING. Just when I thought my headlights were too far gone/faded I took it to CarSpa (since I live down the street) to see if they could do anything with the headlights on my 2016 Subaru Impreza and WOW it's like they're new all over again like I just bought it yesterday! 5 starsssssssss read more

They do and amazing job. Very friendly and respectful. I will always come back there. The price is very good for the perfect job.

Customer service has declined along with quality of workmanship. Been coming for years and it is at a new low. Just not what it used to be. Very rude gal taking order and won't allow you to look at the menu. Sad to see the decline! read more

Car Spa gets on my nerves. It's the inconsistency for me, there's probably only once or twice in all of the years that I've been going that they got it right the first time through. I've had to have managers do my car again and it sucks because there is usually always a wait here. Who wants to waste a hour and a half out of the day getting your car "Spa'd" just for it to not be done right?! Yeah, nobody. But.. unfortunately there aren't many washes where they do it all, so I'm stuck between a rock and a hard spot. I will say though.. everyone is nice and the customer service is cool. I met the manager of the auto portion of car spa and he's a genius. read more

Shout out to Walter for getting my car cleaned up a gorgeous. He did a great job and picked up on the small details. 10/10 would recommend you go check him out. read more

I've been using this car wash for years and am very happy with the results of the "basic" car wash. I love that they provide a hand dry and the young man Thad does an awesome job..I have definitely referred many people to this business. read more

Amazing customer service, especially Jenna & the gentleman who directed me as I entered the car wash (didn't get his name).

Service was quick, staff was friendly and helpful. Vehicle cleaned up to my expectations. Highly recommend service.

Do yourself a favor and avoid. I took my 2022 SUV in for an oil change and the drain plug got stripped resulting in over $400 in repairs that I had to pay out of pocket. My claim was denied by the COO because I did not give them the opportunity to assess the damage before repair. It took over a month from initial claim filing and multiple follow up calls before an adverse decision was made. At no time was I asked to bring my vehicle in for assessment. I did stop in when the damage was initially brought to my attention, before I had repairs, and had to hunt down an employee who told me the manager was gone for the day and to return midday the following day. I stated that I could not get off of work and they told me to call the number on my paperwork to file a claim. Weeks after I filed the claim, I called to follow up and the manager finally called me back to start working on the claim. Horrible customer service experience to say the least, poor communication, untrained employees, and the upper management did nothing but lay the blame elsewhere before I even spoke on the matter. Please do yourself a favor and avoid altogether as this is not the CarSpa of the past. There is a reason there are no lines anymore and I should have followed the signs. read more

Quality has went down a bit since the last few times I came in. Might give the one more shot because one of the detailer Jeff is very nice. But the change of management seemed to change up the customer service experience. read more

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