I appreciated that Perfect Hands Car Wash was able to squeeze me in last minute, but unfortunately,…read morethat's where the good stopped. As soon as I arrived, I was told I should just wait around instead of my wife picking me up because "it wouldn't take long." That immediately made me feel like they were going to rush the job, especially since the lady on the phone had told me to plan for an hour to an hour and a half due to the size of my truck (F250). The staff the whole time seemed rushed and almost bothered that I was even there, despite the fact they didn't close until 5 p.m. and my appointment was at 3:45 p.m. When they finished, they didn't do a walkthrough with me (even though I saw them do one with another customer just before me). Instead, they simply handed me my keys and walked back inside to charge me. The issues were obvious the moment I got into my truck. Dust was still all around my screen, streaks and marks everywhere. Mind you, I paid $88 for this wash. Within two minutes of driving, I stopped for diesel and noticed even more--my rims were only washed on the exterior, not the interior, so as soon as I drove, grime and dirt bled from the inside out. The side steps still had dirt on them, the back bumper where employees had stepped up was dirty, and the side doors still had buildup. This place came highly recommended by my brother-in-law, but I honestly don't see the quality. For what I paid ($78 plus a $10 tip), this was maybe a $30 job at best. Based on my experience, I cannot recommend this place at all.

Great customer service and did an amazing job with detailing my car. Highly recommend!read more

Horrible machines and the manager is rude with no understanding ! The customer service at this…read moreplace sucks

My husband and I have been loyal customers of this car wash for years. We regularly bring both of…read moreour vehicles here for detailing because we've always appreciated the service. Unfortunately, yesteday's experience was incredibly disappointing. I watched my husband pull into the area clearly marked "Park Here for Details," just as he has done many times before. Instead of politely explaining that the parking procedure had changed, an employee immediately approached him with a rude attitude and told him he couldn't park there. After going back and forth for a few moments, the employee finally told him to "just pick a spot." As someone standing there watching the entire interaction, I was shocked by how unnecessarily confrontational it was. My husband was simply following the posted signs. If parking procedures change because of a special event or an unusually busy day, that's completely understandable. But the solution is to update the signage or have an employee politely direct customers where to park--not to be rude to customers who are following the instructions you've posted. Good customer service starts with treating people with respect. We've supported this business for years, and it was disappointing to see a loyal customer spoken to that way. I hope management addresses both the confusing signage and the way customers are treated, because experiences like this make people think twice about coming back.

Would give 0 stars if possible. Dropped off my Jeep Wrangler…read morefor full detail ($125.00). Came back 3 hours later to find my battery dead (wen jumped radio was blaring Latin music) they were using it as their personal entertainment system. Vehicle still dirty seats were smeared with dressing some spots have not been touched. Glass smudged. Went an got owner? Lady that looked in charge. She came out and asked for a little time to fix it. 20 minuets later she said it was ready. I was mad and ready to go paid my $125.00 got home and looked and it was still dirty. Never again.

My husband and I like our vehicles clean and we are constantly taking it to the car wash. This car…read morewash was the closest to where we were. At first I was a bit skeptical about coming here due to the reviews but after my first visit everything went very well for a good price. I went to other washes after this, but I pretty much LOVE this place compared to other car washes in the area. The wait was about 30 minutes or so but trust me I've waited longer at other washes and with worse customer service. Again, I would definitely come back again! I usually get the Silver package here at this place and they always do a good job with everything!

Ariana was so kind she helped me look for my lost ring and even found it!! She was amazing help and…read morewas the sweetest!

My car had been at the park and ride at the airport for 12 days so it was full of dirt. Sometimes…read morethe car wash doesn't touch the trunk of my car. There is always dirt still there. I like the way it makes the other part of my car look. I don't want to touch my car to get any dirt off. I'm lazy. But I come back because the staff is nice and my car looks decent.

A joke. Business is zero. Went by, there was a DROP of soap in the machine. No suds. The person…read moreperforming the service was suspect. Humbly, he seemed homeless and provided a bucket and water service.

They were fast an the details guys were very good it feels like a new car again, owner was there to…read moregreet and the employees were very nice as well.

Buc-ee's are unique by design and amazingly large offering variety store items to gasoline. Now I…read morehave a special appreciation for the smaller stores that offer some of your favorites. The staff seem to really enjoy their job and always give a friendly greeting at checkout. My list is simple candied nuts and the BBQ sandwiches. My go to is the XXL Brisket Sandwich. This is the equivalent of having two sandwiches on one bun. The brisket is very flavorful with a sauce that is slightly sweet but missing any spice. The meat is tender without a lot of fat chopped into the lean beef. If you are on the road or lucky enough to live near a store, stop and enjoy.

Would give zero stars if I could. Stopped in to buy some cigarettes. I asked for Newport shorts and…read morethe cashier gave me Marlboro. Not paying attention until I was walking to the car. I saw that he gave me wrong cigarettes. I immediately walked back in and had not even left the parking lot. The manager refused to exchange. I spend a lot of money in this store every week. I absolutely will find a different place to shop: that's crazy. I could see if I left and came back later but I had not even left yet. Awful management. I see a lot of post here too about them selling bad products and them refusing to fix the problem.

A young man named Jacob helped us out and he went above and beyond. Such a great young man and hard…read moreworker I really appreciated his help

Don't know what happened to this car wash, used to be good. The machines just take your money and…read moreovercharge you! If you pay with card check your statements, it charges $10 each time NOT $2.50. On top of that you have to get lucky and get a working machine otherwise you have to switch bays and spend another $10! Tried getting in contact with owners but there's no contact info anywhere.

Trash car wash hardly any water pressure and the time is shorter than what is displayed. 3 minutes…read moreof their display was 2 minutes 27 seconds on phone timer.

713 Steam saved the day - I can't recommend this company enough! I never leave Yelp reviews, but…read morethey did such great work I had to let everyone know! On Monday I got in my car to drive to work and smelled the most awful smell in the world! I looked in my trunk to find a carton of milk that had been in my car for over a week (forgot to unload it with the rest of my groceries!). It had curdled and exploded! After trying numerous home remedies to get the smell out, I called 713 Steam and brought the car in that day. They thoroughly cleaned the car, washing and steam cleaning everything - who knows how many times! When I picked the car up, it smelled brand new! I couldn't believe it. The team was so friendly and nice to work with, and the pricing can't be beat. Thank you so much 713 Steam!!

Got recommended by Total Offroad & More off of Westheimer for an engine bay cleaning after doing…read moresome off-roading in Galveston for Memorial Day Weekend. Called, and they were able to get me an appointment and come out the same day, work was 100% perfect and even did more than I asked for, cleaning the windshield after and even the sides that they got overspray on. Very good communication, and very flexible even asking if I wanted shine spray for no additional charge before doing it. Great guys, good service.