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    Caravelle Boat Group

    1.0 (2 reviews)
    Open 7:30 am - 12:00 pm

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    Boat N RV

    Boat N RV

    3.0(2 reviews)
    0.3 mi

    Purchased April 2018 a "Brand NEW" 2017 Layton 293RK…read more 1,192 people saw your review! just on google 1,144 people saw your video! Cut and past "Rotten Rv Roof Tennessee" for You Tube video. Boat N RV's willingness to mislead, deceive and confuse senior citizens into purchasing a unit that was advertised as NEW and should have never been on the sales floor without a disclosure of thousands of dollars' worth damages caused by Boat N RV's Technicians that would need to be repaired. Deceptively leading us to believe the trailer had a factory warranty. This was the only reason we considering purchasing new. Also misled and deceived as to the true reason Boat N RV advertised the trailer as a "Manager's Special" and too the real reason the "owner" decided to drop the line. Several opportunities arose to disclose that the manufacture was out of business, but failed to do so. This left us with no manufactures warranty, no manufactures customer support, no source to procure the missing trailer manual and no source for OEM parts. Boat N RV advertisement was misleading. The pictures (taken at Panama City Store) in the advertising didn't match the unit in the showroom. (Bait and Switch) Boat N RV, deceptively rolling their out of pocket cost for the 1 year provided warranty in to our quote for a 5-year extended warranty. The quote we received and paid for was actually for the cost of a 6-year extended warranty but were told this was for a 5-year. Of the first 74 days of owning, It was in for service 31 DAYS. All work was denied Warranty Coverage. So I decided to cancel the warranty as it was useless. Boat N RV NEVER SENT OUR PAYMENT to American Guardian Warranty Service. AGWS rejected the contract for nonpayment. Due to this, I was entitled to a FULL refund. After 4 months of excuses, I contacted "Judge Judy" and was accepted to be on the show. I was called the next day and the check was in the mail. List of Damages caused by Boat N Rv Service Technicians I have found to date. Holes in roof/rotten roof decking - While buffing the AC cowling they sat the rotating buffing wheel on roof. 3 burn holes, resulting in about 24 sqft of rotted roof decking. We have 12 to 15 thousand dollars for repairs Knoxville Rv dealer estimate. Slide seals torn roof scraped - Slide hit while moving on lot. Extending pinched seals & slide roof. Evidence of slide tracks and adjusters being moved and left loose to the point the slide was ready to fall off while extending. We were told it was "Cosmetic Damage Only" Heated under belly sliced open to gain access - To align slide and replaced slide motor . They didn't even bother to reattach material and left it hanging open making it useless. Holes in furnace duct work and off vent- while working on slide. Hole Torn in Awning - No clue how they did that. Door handle - Broke into & tv stolen while in for service at Boat N RV. Holes (2) thru slide exterior wall - Installed dinette used to long of screws. Told me it was for an option not installed on the slide. Toilet Flush Valve Cracked - Improper winterizing by Boat N RV. I provided pictures of the leak and the invoice says "No Problem Found" Boat N RV has mishandled this matter from the very beginning. I sent a letter to Travis Gray that I would never bring my unit in for service, due to Service Dept. incompetence. I requesting to return the trailer for a full refund due to the damages I had found to date. Travis Gray called me July 2, 2018 and told me the matter would be turned over to the Corporate Lawyer. From that point on I have been hung up on, no response to voice messages, been told they out of office or on the phone. Only after the Tn Dept of Consumer Affairs Did I receive a response. Boat N RV refusal to take responsibility for the deceptive, misleading and confusing practices and pay to make the necessary repairs. This has been absolutely and positively the worst, most miserable, stressful, troublesome and trying purchasing experience!

    Back in 2015, I emailed Boat N RV about their New Caravelle Razor line of boats. To my surprise,…read moreDon, the owner of the Company called me to discuss the boat. We Agreed on a build and pricing. The Boat was to be picked up in Americus Georgia, this way I could see the Production Plant and how the boats were designed and built. They would also take my wife and I to a local lake , for test drive ! It was a great experience that extends to 2019. I still have a relationship with the owner. I have had 2 times in ownership where I needed little things and Boat N Rv was very responsive to my needs and resolved the issue. I just damaged the hull on my boat ,I hit a piece of underwater floating debris on the lake after Hurricane Erma. Don is there again to help us out. Its hard to find good people these days. I thought the Wide World Web out there should know of our experience from Boat N RV, from Purchase of 2015 till 2019. Thx Don and Boat N RV

    WhiteWaterExpress

    WhiteWaterExpress

    4.1(30 reviews)
    54.6 mi

    Awesome experience! First let me say how kind and amazing Calley that answered the phone was. We…read moreare from out of town, camping in our 5th wheel 45 min. away with our 2 big dogs, and storms were headed to the area. We had a noon classic trip planned but we're concerned with the oncoming storms the power might go out while we were gone for over 3 hours, and it be life threatening heat to our dogs. She rescheduled us for a later time that day, and said we could call and check later to be sure it would work. It all worked out perfect. Then we had a very fun experience with our guide Leo. Would recommend this experience overall!

    Bought a Groupon here for the classic ride for me and my children. It was their 1st time rafting…read moreand we had a blast!! Rafting through the middle of a town was a first for me. So that gave this rafting experience a whole other dimension I don't usually experience on the river. The guides were knowledgeable, skilled and entertaining. Everything you want, right? The trip was just the right amount of adventure for us, plenty of splashes and drops to pump the heart, but not so much that it ceases to be fun. Extra kudos to the staff for mailing back my daughter's necklace she accidentally left behind in the dry bag for safe keeping. I would recommend this company to anyone.

    Photos
    WhiteWaterExpress - Surfs up

    Surfs up

    WhiteWaterExpress - Little painted river rat

    Little painted river rat

    WhiteWaterExpress - Me and Michael in front of Whitewater Express on Bay Street in Columbus, GA.

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    Me and Michael in front of Whitewater Express on Bay Street in Columbus, GA.

    Caravelle Boat Group - boating - Updated June 2026

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