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    Cardiff Classics

    3.2 (33 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 2 months ago

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    Ask the Community - Cardiff Classics

    Review Highlights - Cardiff Classics

    Tom knows his stuff and made a few moves on the car, all things I wish I would have come up with.

    Mentioned in 9 reviews

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    Charlie's Foreign Car

    Charlie's Foreign Car

    4.6
    (179 reviews)

    I moved back to San Diego from Seattle months back, and my poor 2005 Lexus got a bit thrashed in…read moreSeattle's weather & needed some work. I spoke with Todd there, and he was able to help me with every single thing that needed to be done with my car---they even gave me a loaner car to drive while they worked on my car---super helpful and a GREAT perk. They are friendly there and never tried to upsell me on anything that wasn't needed---super important to me as a woman/person who doesn't know much about cars. I just want to put in my key and drive, lol! Todd was very honest and took care of everything I needed. The oil change was very reasonably priced. I needed brakes and also a new back tail light, which Todd found the same exact light outside of the dealership that saved me money (everything on Lexus is $$$ to replace). I appreciate that, as I don't have the time to search for parts and other places to get a deal. This is my new, one-stop shop & so happy I found it! Thanks for the great customer service, Todd! I will be back for my car needs! I highly recommend this place.

    I don't recommend this business. I went in with an estimate…read morefor repairs. After I paid and picked up my car. I went back because my car was not running right. They refused to fix my car. I am still waiting to hear back from my credit card company. However had to take my car somewhere else. The mechanics told me Charlie's Auto had done an unprofessional job and had silicone everywhere in the engine.

    Herman Cook Volkswagen

    Herman Cook Volkswagen

    4.0
    (358 reviews)

    It's a rare thing to have a service rep, especially at a dealer, do well with both the customer…read moreconnection and hit good customer service marks. Ricardo did both. Got the car back running fine. Not charged excessively. And the cherry on top was the excellent recommendations on how to keep the car going longer. (Psst, Use too tier fuel). Highly recommended.

    Overall I'm giving 4 stars because Annie MacPherson is honestly 5 stars on her own. I've leased…read morethree cars from her over the years and have been very happy every time. She's knowledgeable, straightforward, and makes the process easy. Unfortunately my service experiences have been mixed, mostly due to Ricardo Sanchez. During early visits I felt uncomfortable with some of his comments and the overall tone. As a married mom, I felt lines were crossed and the interactions came off unprofessional. When I started bringing my husband or dad with me, issues with the car were often blamed on my driving, which didn't feel fair or respectful. Last week I had to deal with him again because he was the only consultant available. I was told my rotors needed resurfacing and that it was my fault. After rearranging my schedule based on what the receptionist told me, I was then informed the repair wasn't covered because I had passed 12,000 miles and would need to pay $250. I declined. I truly believe someone like Alan would have tried to help find a solution. My advice: work with Annie for sales, and if possible request a different service advisor (Alan). It can make a big difference in your experience.

    Cardiff Classics - car_dealers - Updated July 2026

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