I just had the worst experience ever at Kozy Acres in Lockport/Joliet…read more My family has used them for years needless to say, (if only our pets could live forever). I went to pickup our beloved cat of 17yrs. We had a private cremation with a paw print, and we asked for some hair from our cat to be saved as I display it in a frame with a Picture. We have always dealt with Tom and Vic both are very compassionate men. But I am not sure who the woman is that works the front office. I saw her when we brought our Baby in there. But only talked to Tom. Picking up our Baby was an very bad experience dealing with this woman. We have the Ashes and Paw print of our Baby Girl but no fur. I asked the woman for the Fur and she told me that it wasn't on the work order. When it clearly was written there. The woman was very aggressively moving things around on shelves looking for the fur, but didn't find it. I asked her if she could get Tom for me, and she made a comment under her breath, " It's just a bag of fur you have her ashes and pawprint" . I said "excuse me", and she had a very cold look on her face. She preceded to tell me " she having a bad day and if she finds a bag of fur laying around she'll call, and walked away and left me by myself in the front lobby. I gathered my sweet Baby's ashes pawprint and paperwork myself and left. I have been a loyal customer of Kozy Acres, but I'm sorry this is a horrible experience with this woman who seems to bring her personal life to work with her and that is not a good work ethic. If you happen to go to Kozy Acres and you see the woman with the RBF (resting B@#$% Face) avoid her at all costs. Thank you Tom and Vic for your compassion!

This is our 4th time using Kozy Acres...our mastiff was not doing well, we live in the middle of…read morenowhere, I had called traveling veterinarian's to come euthanize her at home, but no luck, so I called Tom at Kozy Acres and he recommended Dr Leppin and what an excellent and amazing veterinarian for our needs. He came to our home and was the most professional, experienced and super gentle with our dying baby. Then he took her body back to Kozy Acres for us. I'm so very thankful for the vet and the facility as we got her ashes back just days after she was cremated. I won't go anywhere else but here, for cremation.

We had lost our Beloved little 8yr Old due to Pyometra & it was advised best by the Vet where we…read morehad taken her on Sunday 4/14/24 emergency services in Grayslake IL being we are from Salem Lakes Wi. for her grave condition she was in to put her down & was suggested if we choose to have her remains cremated that they could arrange thru Hinsdale Animal and Crematory,,,,First off I want to say THANK YOU to all whom handled our beloved lil baby Girl ,I would & I do recommend this service for their professionalism that they had offered & Being very courteous & Very Polite & Compassion in our situation, me & my family is very thankful for all they had done ,Thank you to all & God Bless

Our sweet little 19-year-old Kiva passed away last Saturday and I could not be happier with…read moreHinsdale Animal Cemetery and Crematory. The employees were polite and sympathetic and gave us all the time we needed to say goodbye. I just picked her up to bring her home and our two paw prints are packaged nicely, along with her beautiful little urn and a certificate of cremation. It's clear that her remains were handled with care and respect and for that, I am so very thankful. Losing a cherished pet positively sucks but it's nice to have a place to trust to respectfully take care of them, when the time comes to sadly say goodbye.

Peter provided professional service for our family. He was patient and gentle throughout the whole…read moreprocess, even outside of business hours. It was something we needed during this difficult time. The associated website provided adequate information on pricing and expectations; we were given further details upon request. Located in the back office of Haben Funeral Home. Their staff were also helpful in leading us to the right place when we went through their entrance.

My best bud Max the Cat passed over the Thanksgiving holiday. As this was my first pet to pass I…read moredid not know what to do. He was more than a pet, he was family. I called Cherished Companions and was glad I did. They handled the situation with professionalism and dignity. Peter Haben was kind, considerate and compassionate as I walked through the process. I brought Max home today (12/06/2025). I can't be more pleased with the service. Very highly recommended. Thank you!

We decided to go with Pet Cremation By Water when our dog passed. Phillip arrived quickly, acted…read morecompassionately and with much care and respect for us and our dog. We received the urn 5 days later. We highly recommend using Pet Cremation By Water.

We took our beloved family cat Winnie to Cremation by Water last Saturday after a very tragic day…read more I cannot say enough great things about Philip and his staff. Philip explained the process delicately, and thoroughly to us. He was empathetic towards us and handled our sweet Winnie with the utmost respect and delicacy. They were courteous and compassionate in all of our interactions. I would recommend this business to anyone that has experienced a loss as they will handle every moment with care.

Nothing but good things to say about this company. My 17 year old cat Vigo's health took a turn for…read morethe worse rapidly. Andy was able to fit me in right away. The Dr came to my house and was fantastic. I was skeptical on in home euthanasia but I am glad I used them. The urn and paw print turned out better than I could have imagined. 100 percent will be using them again in future

Dr. Sarah was sweet, compassionate, and patient during a most painful and difficult time.read more

A+ I can't think of one thing that I didn't like. We lost a loved one with no warning. We were so…read moreoverwhelmed and when a friend recommended Care Memorial we were happy to not have to do any research. It was a positive experience from the first call. We had no idea how much paperwork had to be done! They handled everything and delivered mom the day before her burial. Highly recommend.

John made every step of the process painless. From start to finish he was so very helpful. He was…read moreso accommodating when it came to having a witness and even waiting for them when they were late and showing true compassion, to arranging a priest to bless the body and sending me a picture, and bringing cremains to the cemetery for us. John answered all my questions along the way with patience and understanding. I m out of state and his promptness with returning emails was wonderful. I feel very blessed to of found this wonderful business and would recommend them without hesitation to any one who has lost a loved one.