Brian came immediately and diagnosed my problem. The overall problem was expensive but Brian got me…read moregoing for $75 to keep things running for now. Knowledgeable and very efficient .

He saved our summer! After three months of service with another company and numerous complainants,…read moreGator's turned it around in a day. Thank you for a sparkling clean pool.

I recently hired Elite Pools to add a saltwater system and heater to my inground pool. Larry did a…read moregreat job!! He was always there when he said he would be, got the job done on time, and was reasonably priced. He ended up having to take all the pipes apart and reinstall everything due to some new electrical work that was being done. He poured a new concrete slab and replaced the filter sand. His work is perfect! I really appreciated that he knows pools and was easy to work with! I highly recommend him and would not hesitate to recommend him to family and friends!

From the owner: Locally owned and operated pool and spa service and repair company with a mission of providing…read moresuperior services and products! Pool and spa maintenance, equipment repairs and upgrades.

Loved that they showed up on time with masks and got right to work so efficiently- they really know…read morewhat they are doing and did a fantastic job- even rolled up my hose when they were done!Very thorough and professional! Update- they continue to be reliable and are doing a fantastic job! I highly recommend!

I had a new liner put in my inground pool. The gave me a good price and installation. I had an…read moreissue with a leak and the came out several times until they fixed it. I will and have recommended them for new installs and liner replacement.

Scammers. Don't use this company . Multiple calls , different agents , all the same . You ask a…read morequestion and always a long hesitation before you get an answer. And it's B.S.

While we are pleased to finally have the fiberglass pool it was definitely a journey. Canceled…read moreappointments as well as just not showing up. Communication is definitely lacking. Like a lot of businesses the "sales" part sounds good and is friendly. Then there is reality. To Late , I read the reviews on this company from around the Country and there was so much Negative! Most lack of communication. Well the calls got on their nerves too! As I was told "just call". Then was told off for texting! Yes, my text was meant for Monday morning EST, regarding the pile of trash. Well That was a mistake! Sunday, CST 8:15 my text went through. And our thousands of dollars meant nothing to "pony tail" (nickname for one of the sellers, from Pensacola. He drew the line on that! Not that we were inconvenienced with the digging until 1:00 am under stadium lights or a huge hole left for weeks not the huge pile of trash which was a Danger boards with nails sticking out for our four Mailinois, grandkids to step on but that I texted on Sunday evening! They left a mess. Unfinished.. Fortunately my husband is very good with programming because he has figured out our issues from chemicals to the Polaris So we are grateful and give thanks to be on this side of the project. I will not recommend Premier Pools to anyone. Two stars for hole and fiberglass.and the men who actually dug the hole the rest stayed in their truck and observed the real men working. No! Choose another company!

Horrible customer treatment…read more No communication about any changes or breakage of agreement or discontinue of service either. Horrible treatment from the company, specially Bobby who not only doesn't care about loyal customers but if you bring up one complaint because suddenly they cannot provide the full service that was agreed, he'll treat you horribly and stop servicing you without notice. They are not even the shadow of what they were 2 years ago when we hired them. Back then we spoke with Nicole and Bobby and we explained that we were not in our property nor lived in Tallahassee and that we rented it on a short term basis (Airbnb) so it was very important not to leave their report door handle but to let us know via email, text or call when they went. They assured us it would be no problem. Our first assigned pool cleaner was Duncan and he was very cordial and usually communicative. However in October 2020 I received complaints from guests about the pool not looking right and I noticed I had not received a text from Duncan that week, when I approached him about it he mentioned he had sent a trainee instead. So I went back to look at my surveillance cameras, frame by frame which takes a lot of time even at high speed (12 hours of daylight!) and saw no one go clean our pool! So it became even more important for us to be notified when they went to service the pool. Another time in 2021 I noticed no notification again, I spoke with Bobby and he had actually assigned a new person, Colin, who then started to service our pool and notify me via text on and off, saying he had forgotten when he didn't. About 2 weeks ago I decided to email the company directly asking for a discount for any week that was missed and not notified, to which Bobby replied "I am sorry, but it is really not practical to have them message you every visit. I do not agree with crediting you all because you did not get a message. Please secure another provider for your pool service. Give me a call if you would like to discuss further. Thanks" just like that. Not once we were ever indicated that notifying us would no longer be possible, but pushing us to find another company to service us. When I called him it was even worst, he excused the no communication, the no servicing weeks that were paid for, the no notification of service, to being the "cheapest ones in town". And again telling us to let him know when we found another company. He said they'll continue to service the pool and continue to do what they do in the meantime, but they didn't. The stopped going without notice, they had already invoiced us and we had already sent a check also. And on their last visit which was already pre-paid they still didn't clean it right. Green started to turn up quickly meaning they didn't do what they had already been paid for. We're not worried, not because they actually are not the cheapest in town and we have found better alternatives, or because our pool is easy to upkeep being that is a screened and shallow pool, but because what goes around comes back around. What they did to us and how they treated us was so messed up, it'll be no surprise it comes back to them in tenfold.

Excellent customer service! Very attentive. Great explanations and problem solving! Much…read moreappreciated! Thank you!

Great job! I was in a pinch needed help and they said no problem. Fast response. Jaden and Daniel…read moredid a great job informative, professional and personable. Highly recommend.

Dive Right In: Splish Splash I was taking a bath…read more... If you're looking for a pool company that takes your aquatic sanctuary from 'meh' to 'heck yeah,' then Swym Wyse is the Michael Phelps of pool perfection. Picture this: dolphins high-fiving each other as they gracefully leap through your crystal-clear water - that's the kind of magic these folks work. The Einstein of Clean: Swym Wyse isn't just a pool company; they're the Einstein of clean. Their field technicians are CPO Certified (Certified Pool Operators), which is basically a fancy way of saying they have PhDs in pool purity. These technicians approach your pool with the precision of a brain surgeon and the enthusiasm of a kid in a candy store - because, let's be honest, who wouldn't be excited about a pool candy store? Trust the Swym Wyse Wizards: The team at Swym Wyse are the Gandalfs of the pool world. They wave their magic wands (or pool skimmers) and, poof, your pool is transformed into a haven of aquatic awesomeness. It's like they sprinkle a bit of fairy dust into the water - except it's not fairy dust, it's expertise. And maybe a touch of chlorine. In conclusion, if your pool is feeling a bit lackluster, call Swym Wyse. They'll turn your backyard into a water wonderland faster than you can say "Marco Polo!" ‍

In all honesty, I wouldn't go into business with this organization even if they promised the…read moreuniverse and then some. They ghosted me faster than a bad date, leaving me with a "we're not providing a proposal" as their parting line. When I followed up and got crickets in response, it made me ponder just how lackluster their service would be in the future.