BUYER BEWARE!!! My mother was a resident of Preston Pointe,…read morean independent senior living facility, for less than one month when she fell and broke her arm. The financial burden and stress which occurred next would completely take my family by surprise. When we moved Mom out of my house to a separate living situation, I wanted to make it her last move and ensure that her needs would be met without needing to move her again. Grant Fessler, the "Lifestyle Counselor", provided me with the impression that she would be able to transition in place if she needed more care. That proved to be a totally false statement. What happened was that we were required to pay an on-site service $22 per hour for 24-hour care if Mom was to remain at Preston Pointe once she completed her rehabilitation elsewhere. The 24-hour care requirement was put in place to ensure her safety and well-being, according to the staff I spoke with. With the cost of her living arrangements, that put her monthly cost at OVER $30,000. My main complaint is that Preston Pointe misled me. If they were really an organization that was focused first on care and less on profitability, they would have been very specific up-front about what it would cost for me to safely emulate their requirements for an assisted-living level of care at Preston Pointe. When my Mother returned from her rehabilitation, they required that my Mother have 24-hour care in order to protect their liability and that is all. I brought to their attention that my Mother did not need 24-hour care one-on-one but that was their requirement. I could not get anyone to budge on this requirement. This care was provided by an external company named Comfort Keepers. Comfort Keepers has a contract to provide the on-site care needed by residents of Preston Pointe. The Comfort Keepers person was limited in training and did not even have a CNA under their requirements. Essentially, I was paying for a glorified baby-sitter. I was livid. I had no recourse but to move my Mother to a dedicated Assisted Living Facility and out of Preston Pointe. I would advise that anyone who is looking into senior living for their elderly parents or other relatives ask some very pointed questions when a facility claims they can provide more than one level of care. Those questions should be centered around what does each level of care entail and what is the typical cost. I was blind-sided by this additional cost by a slick sales person who tried to convince me everything was do-able and that everything would be OK. He even told me that the 60-day move out notice would be waived if my Mother had to move for medical reasons or passed away. Again, the reality was that that did not happen. I also did not even get credit for the meals that my Mother did not eat while she was in rehabilitation for three weeks! Buyer beware! I would advise everyone not rush into these very emotional decisions about your loved ones. Use the experience of others to try avoiding complications for your future. Think about their entire lifespan left and the fact that you might need to move them more than once. I also advise anyone who thinks they need multiple levels of care available to pick a facility that says up front that they offer Independent Care and Assisted Living. There are very few standards that these businesses are held accountable to and so that means different things at different places.

After exploring many options, we moved Mom into Preston Pointe 8 months ago. She is so happy!…read more She's made friends and is able to enjoy activities and meals in a safe and welcoming environment where I know the staff really cares about her.

My mom is a resident in assisted living, after leaving a different independent living facility. My…read moremom is ambulatory and can usually take care of her physical needs but has a very poor memory due to dementia. The staff have been kind and helpful. They are always receptive to requests. My mom has made friends and enjoys herself and the activities they provide. The little apartments are very nice, and I am happy that they have cleaning and laundry service. The staff in the dining room are good at accommodating individual preferences, and the residents really enjoy their meals. I have no hesitation at recommending Woodland Terrace.

Great facility and staff. I was impressed by the cleanliness and attentiveness of the staff.read more

Searstone has been open for six years in Cary. My husband and I have lived there for the entire…read moretime. We are very happy with the facility, amenities and the wonderful staff. The community has estate homes of various sizes and several apartment buildings surrounding a lake. The units are also of varying sizes. A major expansion is in the development stage. The best thing about living here is the resident community. We have a wonderful social life and many friends from all over the country. Their varied past educational and life experiences help make them interesting and involved people. The activities are varied and fun. To anyone considering this type of senior living, I say Don't Wait and Miss All The Fun.

From the owner: SearStone is something new: a true community so full of energy and vitality, people want to shop…read morehere, play here, and yes, retire here. Residents have brought the whole community to life. They're savoring the grilled salmon in formal dining and raising cocktail glasses in The White Horse Bar & Grille. The air is filled with splashing from the pool and delighted applause from The Grand Ballroom. We've created a close-knit community where everything is within walking distance or at most a golf-cart ride away. We've embraced the idea of New Urbanism, a blend of retail shops, public spaces and a wide array of residences for senior living with style. SearStone is open--and an unbelievable opportunity is waiting for you! Services: * Independent Living * In-Home Care * Assisted Living * Memory Support * Skilled Nursing * Physical rehabilitation * Life Care Credentials/Certifications: * Not-for-profit, 501(c)(3) organization

Just know that if you are sending a loved one here to live you're ultimately sending them to their…read moredeath. Don't let the pretty flowers out front fool you because the inside this place is anything but pretty. The majority of the staff clearly don't want to be there and so the quality of care your loved one will be getting will be poor. I'm very disappointed with this place and for the amount of cost it is you would be better off going with a different option.

With only one-star reviews of this place over 3 years of time, why hasn't anyone at this facility…read morehad anyone reply to the reviews of this place ? Has anything been done to improve the terrible care these reviews show ? With the high cost, one would think the care would be superb. With no answers from the staff of these reviews, I tend to absolutely believe these are true. Since the staff is either afraid of addressing these or never look at them, it makes me think scary of Cary.

A good company to work for. They care about staff and clients alike. I've been with them for many…read moreyears as a part time employee and am satisfied.

Ruth Washington has been with us 4 days a week for 2 1/2 years. Home care ---She is the best.read more

My husband was at Livewell for 3 months. Despite their high cost and advertisement of amenities, I…read morefound the care and amenities to be very average and I was dissatisfied. I transferred my husband to another small facility where he was very happy and got excellent care

From the owner: Memory Care - Our…read morememory care program is designed by licensed Alzheimer professionals and represents the current research on Alzheimer's and dementia. Our structured, individualized activities based on familiar interests and personal strengths reduce many of the associated behavioral symptoms such as agitation, anger, frustration, depression, wandering and rummaging. Our "LiveWell-Age Well" philosophy is built on five principles: 1. Person-centered Care: Individualized care delivery. 2. Physical Fitness: Physical therapy, nature walks, "sittercise". 3. Brain Fitness: Memory-training activities, computer games ,music and arts. 4. Nutrition : Home-cooked meals served in a relaxing, family environment. 5. Social Engagement: Group music and games, pet therapy, optional religious and spiritual worship.

I toured both the District Loft and Collection amenities. I fell in love with the District Loct…read morespacious 1 bedroom floor plan. Mark assisted me and provided impeccable service during the tour. So many others can learn from Mark. I'm appreciative of the assistance I received and the quote that Mark was kind enough to send over via email. The Loft was beautifully decorated in the leasing area and I love the wine on tap. The also smelled really nice at the entrance. I just couldn't get past Eau de Dumpster smell (from the trash chute) in the fitness room. I appreciated the explanation. In the moment, going to The Collection to use their amenities sounds good (for warmer months) but what about the days when I don't feel like it? As a 100% remote person I need all things in a building I'm living in to be pleasant. I can't believe in all the 9 years this building has provided residence with such a nice apartment community that they haven't considered renovating and moving the gym to another space. The Collection is beautiful with unique amenities.

Don't move in to this place. Paid so much money to live here…read morelast 2 years but is always something going on. the building are horrible.always Construction and new shop come in and out.always super loud. Cant get a good sleep last 2 months. Get wake up with super loud noise mon-Friday. None stop till 5:00 pm.

Not all retirement communities are created equal, and we, at Allcare Home Health, are so excited to…read morehave this partnership with Atria Southpoint Walk in Durham. Atria Southpoint Walk offers a truly inspiring, age-friendly environment, suitable for all situations. From an active retirement lifestyle in Independent Living to private, discreet support in Assisted Living, Atria covers all bases. The amenities, activities, warmth and friendliness of the staff makes Atria Southpoint Walk an awesome place to call home, and we are so proud to have been chosen to provide on-site personal care and assistance for residents who request it. I highly recommend Atria Southpoint Walk in Durham! Dianne Ferguson, Client Care Manager Allcare Home Health

From the owner: Come experience award-winning independent senior living and assisted living at Atria Southpoint…read moreWalk in Durham, North Carolina. Residents delight in our daily chef-prepared meals and all-inclusive amenities. Spacious senior apartments include options for a patio or sun room, private parking garage, storage room and walk-in closet. Our Engage Life® events provide daily opportunities to thrive physically, cognitively and socially. Work out in our fitness center. Unwind in our movie theater, game room or salon and spa. Stroll Woodlake Trail. Explore exciting downtown Durham. Tour the Nasher Museum of Art or the Sarah P. Duke Botanical Gardens. Dine at Los Tres Mexican Grill and Bar, Thai 55 or Ted's Montana Grill. Schedule your tour today.

A lovely veneer, and very kind leasing agent. Units seem sweet, and common areas have a lovely…read moredecor. But it ends there. $540 for an application fee! If you choose to stay its applied to your rent, but otherwise its a charge more than 2x market rates. FYI, Overture is owned by Greystar, a giant in the industry. Greystar is being sued by the FTC and DOJ, google those case. The ridiculous application fee is apparently a harbinger of other fees to come, based on FTC lawsuit. :( Do you honestly want to look at a parking lot? most units do. Heavy traffic in the area. If you are locked out after hours, no maintenance staff on call. You are on your own. They will tell you its "very common now"- not that I have seen. You can do much better for less headache and less cost.

Overture Cary, is more than I could have asked for. My first night here I had an issue with running…read morewater in the bath room. I called and someone was here in seems like 15 min, and ALex came back around the next morning to see if things were still ok. Nancy, the sales associate is a joy to work with, before I got here and now that I am here. I have really been blessed with their excellent customer service, which is a lost art these days. Thank you!